3,600 Remote Field Installation Technician jobs in Kenya
Remote Lead Field Operations Technician
Posted 22 days ago
Job Viewed
Job Description
We are seeking a highly skilled and experienced Lead Field Operations Technician for a completely remote position. This role is crucial for overseeing and executing on-site installation, maintenance, and repair operations across various client locations. You will be responsible for leading a team of technicians, ensuring the highest standards of service delivery, and troubleshooting complex technical issues remotely. The ideal candidate possesses a strong technical background, excellent leadership capabilities, and the ability to manage distributed teams effectively.
Responsibilities:
Qualifications:
Responsibilities:
- Provide remote technical leadership and guidance to field service technicians, ensuring successful execution of installation, maintenance, and repair tasks.
- Develop and implement standard operating procedures (SOPs) for field operations to ensure consistency and quality.
- Troubleshoot and diagnose complex technical issues reported by field technicians or clients, providing timely and effective solutions.
- Monitor the performance of field operations, identifying areas for improvement and implementing corrective actions.
- Manage the scheduling and deployment of field technicians, optimizing resource allocation based on project needs and geographical distribution.
- Conduct remote training sessions for technicians on new equipment, procedures, and safety protocols.
- Ensure all field operations comply with safety regulations, company policies, and client requirements.
- Maintain accurate records of all service calls, maintenance activities, and repair work performed, utilizing company's management systems.
- Liaise with clients to address concerns, provide updates, and ensure high levels of customer satisfaction.
- Identify opportunities for proactive maintenance and service enhancements to minimize downtime and operational disruptions.
- Contribute to the continuous improvement of field service processes and documentation.
- Evaluate and recommend tools, equipment, and technologies to enhance field operations efficiency and effectiveness.
Qualifications:
- Diploma or Bachelor's degree in Engineering (Electrical, Mechanical, Electronics) or a related technical field.
- A minimum of 6 years of hands-on experience in installation, maintenance, and repair of complex systems, with at least 2 years in a leadership or supervisory role.
- Proven ability to troubleshoot and resolve technical issues remotely.
- Strong understanding of field operations management, logistics, and technician scheduling.
- Excellent communication, interpersonal, and problem-solving skills.
- Proficiency with diagnostic tools, testing equipment, and remote support technologies.
- Experience with CMMS (Computerized Maintenance Management Systems) or similar software.
- Ability to manage and motivate a remote team effectively.
- Strong commitment to safety and quality standards.
- Excellent organizational skills and the ability to manage multiple priorities in a fast-paced environment.
- Familiarity with IT infrastructure and network troubleshooting is a plus.
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Remote Field Installation and Maintenance Supervisor
Posted 12 days ago
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Job Description
Our client is seeking a proactive and organized Remote Field Installation and Maintenance Supervisor to oversee and coordinate installation and maintenance activities performed by field technicians. While the role is remote, it requires strong leadership and the ability to manage a distributed team effectively. You will be responsible for planning work schedules, ensuring adherence to safety protocols, managing inventory, and troubleshooting issues encountered in the field. This position requires excellent communication and problem-solving skills to support technicians remotely and ensure high-quality service delivery.
Key responsibilities include:
The ideal candidate will have a strong background in field installation and maintenance, preferably in a technical or mechanical discipline. Previous supervisory or team lead experience is highly desirable. Excellent organizational, planning, and problem-solving skills are essential. The ability to communicate effectively with field personnel via phone, video conferencing, and messaging platforms is critical. Familiarity with service management software or ticketing systems is a plus. A proactive approach to identifying and resolving potential issues before they impact service delivery is crucial. This remote role offers the opportunity to manage and optimize field operations for our client across the **Garissa, Garissa, KE** region.
Key responsibilities include:
- Planning and scheduling daily/weekly installation and maintenance tasks for field technicians.
- Providing remote guidance and support to technicians on site, assisting with troubleshooting complex issues.
- Ensuring that all installations and maintenance work are completed according to company standards, technical specifications, and safety regulations.
- Monitoring technician performance, providing feedback, and conducting virtual performance reviews.
- Managing the allocation and tracking of equipment, tools, and materials for field operations.
- Maintaining accurate records of work performed, service reports, and inventory levels.
- Coordinating with other departments to ensure efficient workflow and timely completion of projects.
- Identifying training needs for field technicians and facilitating remote training sessions.
- Responding to emergency service requests and dispatching technicians accordingly.
- Implementing process improvements to enhance efficiency and reduce operational costs in field services.
The ideal candidate will have a strong background in field installation and maintenance, preferably in a technical or mechanical discipline. Previous supervisory or team lead experience is highly desirable. Excellent organizational, planning, and problem-solving skills are essential. The ability to communicate effectively with field personnel via phone, video conferencing, and messaging platforms is critical. Familiarity with service management software or ticketing systems is a plus. A proactive approach to identifying and resolving potential issues before they impact service delivery is crucial. This remote role offers the opportunity to manage and optimize field operations for our client across the **Garissa, Garissa, KE** region.
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Remote Field Installation & Maintenance Technician
Posted 19 days ago
Job Viewed
Job Description
Our client requires a skilled and adaptable Remote Field Installation & Maintenance Technician to join their dynamic team. This is a fully remote role with a focus on remote diagnostics and guidance for on-site technicians. The ideal candidate will have extensive experience in troubleshooting and maintaining complex equipment, with the ability to guide on-site personnel through intricate installation and repair procedures via video conferencing and detailed documentation. You will be responsible for developing clear, step-by-step instructions, diagnosing technical issues remotely, and providing expert support to resolve them efficiently. This position demands exceptional problem-solving skills, a deep understanding of mechanical and electrical systems, and the ability to communicate technical information effectively to individuals with varying levels of expertise. Proficiency with remote diagnostic tools and virtual collaboration platforms is a must. You will also be involved in creating training materials and best practice guides for installation and maintenance procedures. The ability to think critically under pressure and provide timely solutions is essential. This role offers a unique opportunity to leverage your technical expertise in a remote capacity, contributing to the operational success of our client's diverse installations. While the role is remote, it supports critical operations in and around **Mombasa, Mombasa, KE**. We are looking for a self-starter with a commitment to quality service and a passion for problem-solving in a challenging technical environment.
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Remote Field Installation & Maintenance Supervisor
Posted 19 days ago
Job Viewed
Job Description
Our client is looking for a highly organized and experienced Remote Field Installation & Maintenance Supervisor to oversee a geographically dispersed team of technicians. This is a fully remote position, requiring you to manage and support installation and maintenance operations across various client sites. You will be responsible for ensuring the highest standards of service delivery, team efficiency, and client satisfaction, all managed through virtual communication and oversight.
Responsibilities include:
The ideal candidate will possess a strong background in a technical field, such as Electrical, Mechanical, or Telecommunications Engineering, with at least 5 years of experience in a supervisory or management role related to field operations. A proven ability to manage and motivate remote teams is essential. Excellent problem-solving, decision-making, and communication skills are required for this role. Proficiency with diagnostic tools, maintenance software, and virtual collaboration platforms is a must. Candidates should demonstrate a strong understanding of installation and maintenance best practices and a commitment to safety. A technical certification or a degree in a related engineering discipline is highly preferred. This role requires a proactive individual who can effectively manage operations and support a team from a distance, ensuring seamless service delivery.
This is an excellent opportunity to lead a critical operational function for our client from a remote location, offering significant autonomy and the chance to make a substantial impact.
Responsibilities include:
- Supervising and coordinating the activities of field installation and maintenance technicians remotely.
- Developing and implementing work schedules, ensuring efficient allocation of resources and personnel.
- Monitoring technician performance, providing feedback, and conducting performance reviews.
- Ensuring all installation and maintenance work is completed according to specifications, safety standards, and company policies.
- Troubleshooting complex technical issues and providing remote guidance to field teams.
- Managing inventory of parts and equipment, ensuring availability for ongoing operations.
- Maintaining detailed records of all installation, maintenance, and repair activities.
- Communicating effectively with clients to ensure their needs are met and issues are resolved promptly.
- Identifying training needs for the field team and coordinating relevant development programs.
- Implementing process improvements to enhance service delivery and operational efficiency.
- Ensuring compliance with all safety regulations and reporting any incidents or hazards.
- Utilizing remote monitoring tools and software to track team progress and asset status.
The ideal candidate will possess a strong background in a technical field, such as Electrical, Mechanical, or Telecommunications Engineering, with at least 5 years of experience in a supervisory or management role related to field operations. A proven ability to manage and motivate remote teams is essential. Excellent problem-solving, decision-making, and communication skills are required for this role. Proficiency with diagnostic tools, maintenance software, and virtual collaboration platforms is a must. Candidates should demonstrate a strong understanding of installation and maintenance best practices and a commitment to safety. A technical certification or a degree in a related engineering discipline is highly preferred. This role requires a proactive individual who can effectively manage operations and support a team from a distance, ensuring seamless service delivery.
This is an excellent opportunity to lead a critical operational function for our client from a remote location, offering significant autonomy and the chance to make a substantial impact.
This advertiser has chosen not to accept applicants from your region.
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Remote Field Installation & Maintenance Specialist
Posted 1 day ago
Job Viewed
Job Description
Our client, a fast-growing provider of advanced technological solutions, is looking for a skilled Remote Field Installation & Maintenance Specialist to ensure the seamless deployment and ongoing operational integrity of their systems. This is a unique role that, while based in Nairobi, allows for significant remote management and coordination. You will be responsible for remotely guiding and supporting on-site technicians through complex installation, troubleshooting, and maintenance procedures. This involves diagnosing technical issues, providing step-by-step instructions via video calls and documentation, and ensuring that all installations adhere to our client's high standards. The role demands a deep understanding of the company's products and services, excellent communication skills, and the ability to articulate technical information clearly and patiently. You will also play a key role in documenting common issues, developing training materials for field teams, and providing feedback to the engineering department for product improvement. The ideal candidate possesses a strong technical background, ideally with experience in electronics, telecommunications, or specialized equipment installation. Familiarity with remote diagnostic tools and software is essential. You must be highly organized, proactive, and capable of managing multiple support requests simultaneously. While much of the support will be remote, occasional travel for critical on-site interventions or training may be required. Our client values a problem-solving attitude, a commitment to customer satisfaction, and the ability to work independently and as part of a distributed team. This position offers a dynamic work environment where your expertise directly contributes to client success and operational efficiency. Join our client and be instrumental in ensuring the reliable performance of their innovative solutions.
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Remote Field Installation Specialist
Posted 5 days ago
Job Viewed
Job Description
Our client is seeking experienced and reliable Remote Field Installation Specialists to join their expanding team. While the role requires physical presence at client sites, the coordination and administrative aspects are managed remotely, making this a unique opportunity for individuals who prefer remote management of their schedule and tasks. You will be responsible for the installation, configuration, and maintenance of specialized equipment at various customer locations. This role demands excellent technical aptitude, hands-on troubleshooting skills, and a strong commitment to safety and quality standards. The ability to work independently, manage your time effectively, and provide detailed reports from the field is crucial. This position offers flexibility in managing your work, with remote support and dispatch.
Key Responsibilities:
Key Responsibilities:
- Perform on-site installation and setup of equipment according to technical specifications and blueprints.
- Configure and test installed systems to ensure optimal performance and functionality.
- Troubleshoot and resolve hardware and software issues during installation and post-installation.
- Conduct routine maintenance and repairs on existing equipment.
- Provide technical guidance and support to clients on equipment usage and care.
- Adhere strictly to safety protocols and company guidelines during all field operations.
- Document all installation activities, including site surveys, issues encountered, and resolutions.
- Maintain accurate inventory of parts and tools used.
- Communicate effectively with the remote support team regarding project status and challenges.
- Generate detailed field reports and submit them in a timely manner.
- Ensure client satisfaction through professional conduct and efficient service delivery.
- Identify opportunities for upselling or additional services during client interactions.
This advertiser has chosen not to accept applicants from your region.
5
Remote Field Installation and Maintenance Technician
Posted 13 days ago
Job Viewed
Job Description
Our client is looking for a highly skilled and dependable Remote Field Installation and Maintenance Technician to join their distributed technical team. This position is fully remote, requiring you to travel to client sites as needed to perform installations, diagnostics, repairs, and preventative maintenance on specialized equipment. You will be the primary point of contact for clients, ensuring their systems operate at peak performance and providing exceptional technical support. The role demands a proactive approach, excellent problem-solving abilities, and the capacity to work autonomously while coordinating with remote support teams.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Install, configure, and commission new equipment and systems at client locations.
- Perform routine preventative maintenance to ensure optimal equipment performance and longevity.
- Diagnose and troubleshoot complex technical issues, identifying root causes of malfunctions.
- Repair or replace faulty components and systems according to technical specifications.
- Provide on-site technical support and training to clients, ensuring their understanding of system operation.
- Document all service activities, including installations, maintenance, and repairs, in a clear and concise manner.
- Adhere to all safety protocols and company guidelines while on client premises.
- Communicate effectively with the remote support team to resolve escalated issues and share knowledge.
- Manage inventory of spare parts and tools, ensuring availability for service calls.
- Proactively identify opportunities for system upgrades or enhancements to improve client operations.
- Maintain a high level of customer satisfaction through professional conduct and effective service delivery.
- Prepare detailed service reports for management and clients.
- Travel to various customer sites within the assigned region.
Qualifications:
- Technical diploma or certification in a relevant field (e.g., Electrical, Mechanical, Electronics Engineering Technology).
- Minimum of 3-5 years of hands-on experience in field installation and maintenance of complex equipment.
- Strong diagnostic and problem-solving skills with a methodical approach.
- Proficiency in reading and interpreting technical manuals, blueprints, and schematics.
- Excellent mechanical and electrical aptitude.
- Experience with a variety of tools and testing equipment.
- Strong communication and customer service skills, with the ability to interact professionally with clients.
- Ability to work independently, manage time efficiently, and prioritize tasks effectively in a field-based role.
- Willingness and ability to travel frequently to client locations.
- Basic computer literacy for reporting and communication.
- A proactive and safety-conscious attitude is essential.
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Remote Field Installation Technician
Posted 22 days ago
Job Viewed
Job Description
Our client is seeking a skilled and dependable Remote Field Installation Technician to join their expanding team. This is a fully remote position, requiring the technician to travel to various client sites for installations and maintenance. The ideal candidate will have a strong technical aptitude, excellent problem-solving skills, and a commitment to providing high-quality service. You will be responsible for the safe and efficient installation, repair, and maintenance of equipment and systems at customer locations. This role demands a high degree of autonomy and the ability to manage your schedule effectively.
Responsibilities:
Responsibilities:
- Perform installations, configurations, and testing of company products and systems at customer premises.
- Diagnose and troubleshoot technical issues, providing effective solutions to ensure customer satisfaction.
- Conduct routine maintenance and repairs on installed equipment.
- Ensure all installations adhere to company standards, safety regulations, and customer specifications.
- Document all work performed, including installation details, troubleshooting steps, and resolutions, in a timely manner.
- Provide basic training and guidance to customers on product usage and maintenance.
- Collaborate with the support team to resolve complex technical issues.
- Manage inventory of parts and tools, ensuring adequate stock levels for service calls.
- Adhere to strict safety protocols and procedures at all times.
- Maintain a professional demeanor and represent the company positively during client interactions.
- Technical diploma or equivalent experience in a related field (e.g., Electronics, Mechanical Engineering, IT).
- Proven experience as an installation technician or in a similar technical field.
- Strong understanding of mechanical, electrical, or software systems relevant to the products.
- Ability to read and interpret technical manuals, schematics, and blueprints.
- Excellent troubleshooting and problem-solving skills.
- Good communication and customer service skills.
- Ability to work independently and manage time effectively while traveling.
- Valid driver's license and a clean driving record.
- Must be willing to travel extensively within the designated service area.
- Familiarity with diagnostic tools and equipment.
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7
Remote Field Technician Scheduler & Dispatcher
Posted 22 days ago
Job Viewed
Job Description
Our client, a leader in providing essential infrastructure services, is looking for a meticulous and proactive Remote Field Technician Scheduler & Dispatcher. This is a fully remote position, essential for coordinating the efficient deployment of our technical teams. You will be responsible for optimizing schedules, assigning tasks, and ensuring timely responses to service requests across various locations. Your ability to manage real-time logistics and communicate effectively with field personnel and customers will be paramount. Responsibilities include:
- Developing and managing daily/weekly schedules for field technicians.
- Dispatching technicians to service calls, installation sites, and maintenance locations.
- Monitoring technician progress and providing real-time support and guidance.
- Assigning appropriate technicians based on skill set, location, and availability.
- Responding to emergency service requests and re-routing technicians as needed.
- Maintaining accurate records of dispatches, service times, and completed work orders in the system.
- Communicating effectively with customers regarding appointment details and technician ETAs.
- Coordinating with other departments to ensure seamless service delivery.
- Identifying opportunities to improve dispatch efficiency and reduce travel times.
- Ensuring technicians have all necessary information and resources for their assignments.
- Minimum of 3 years of experience in dispatching, scheduling, or logistics coordination, preferably in a field service environment.
- Strong understanding of geographical areas and efficient routing.
- Excellent communication and interpersonal skills, with the ability to manage diverse personalities remotely.
- Proficiency in dispatch software, GPS tracking systems, and MS Office Suite.
- Ability to remain calm and make quick decisions under pressure.
- Exceptional organizational skills and attention to detail.
- Experience in troubleshooting and problem-solving related to field operations.
- Ability to work independently and manage workload in a fully remote setting.
- A proactive and results-oriented approach.
- High school diploma or equivalent; vocational training or certification is a plus.
This advertiser has chosen not to accept applicants from your region.
8
Remote Field Installation and Maintenance Technician (Telecommunications)
Posted 20 days ago
Job Viewed
Job Description
Our client is seeking a dedicated and skilled Remote Field Installation and Maintenance Technician specializing in telecommunications infrastructure. This role requires an individual who can expertly install, maintain, and troubleshoot a variety of telecommunication equipment and systems. While the role is remote, it involves significant fieldwork within designated regions, requiring travel and on-site presence as needed.
Your primary responsibilities will include performing site surveys, installing new telecommunication systems and hardware (including routers, switches, antennas, and cabling), and ensuring all installations meet technical specifications and safety standards. You will conduct regular preventative maintenance checks on existing equipment to ensure optimal performance and identify potential issues before they arise. When problems occur, you will diagnose and resolve technical faults efficiently, minimizing downtime for clients. This involves using specialized testing equipment and diagnostic software. You will also be responsible for managing inventory of spare parts and equipment, ensuring accurate record-keeping of all service activities, installations, and repairs through our client's ticketing system. Troubleshooting remote connectivity issues and providing technical support to end-users will also be a key part of your duties. The ability to interpret technical drawings, schematics, and manuals is essential for success in this position. This role demands a proactive approach to problem-solving and a commitment to delivering high-quality service in the field.
Qualifications:
Your primary responsibilities will include performing site surveys, installing new telecommunication systems and hardware (including routers, switches, antennas, and cabling), and ensuring all installations meet technical specifications and safety standards. You will conduct regular preventative maintenance checks on existing equipment to ensure optimal performance and identify potential issues before they arise. When problems occur, you will diagnose and resolve technical faults efficiently, minimizing downtime for clients. This involves using specialized testing equipment and diagnostic software. You will also be responsible for managing inventory of spare parts and equipment, ensuring accurate record-keeping of all service activities, installations, and repairs through our client's ticketing system. Troubleshooting remote connectivity issues and providing technical support to end-users will also be a key part of your duties. The ability to interpret technical drawings, schematics, and manuals is essential for success in this position. This role demands a proactive approach to problem-solving and a commitment to delivering high-quality service in the field.
Qualifications:
- Technical certification in Telecommunications, Electrical Engineering, or a related field.
- Minimum of 3 years of hands-on experience in telecommunications installation and maintenance.
- Proficiency in installing and troubleshooting various types of telecommunication equipment (e.g., fiber optics, copper cabling, wireless systems, PBX systems).
- Strong understanding of network protocols and technologies (TCP/IP, LAN/WAN).
- Experience with diagnostic tools and testing equipment.
- Ability to read and interpret technical blueprints and schematics.
- Excellent problem-solving and analytical skills.
- Strong organizational skills and attention to detail for record-keeping.
- Ability to work independently and manage time effectively in a field-based role.
- Valid driver's license and a reliable means of transportation for fieldwork.
- Good communication skills for interacting with clients and team members.
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