227 Lead Educational Technology Specialist Remote jobs in Kenya
Lead Educational Technology Specialist (Remote)
Posted 20 days ago
Job Viewed
Job Description
Our client, a prestigious educational institution, is seeking an innovative and experienced Lead Educational Technology Specialist to spearhead the integration and effective utilization of technology in learning environments. This is a fully remote position, allowing you to drive technological advancements in education from anywhere. You will be responsible for identifying, evaluating, and implementing educational technologies that enhance teaching and learning experiences. The ideal candidate possesses a strong understanding of current educational trends, a broad knowledge of edtech tools and platforms, and the ability to provide strategic guidance and support to educators. If you are passionate about leveraging technology to revolutionize education and thrive in a remote work setting, this role is ideal.
Responsibilities:
Responsibilities:
- Lead the strategic planning, implementation, and ongoing management of educational technology initiatives.
- Research, evaluate, and recommend new educational technologies and digital tools to support teaching and learning.
- Provide expert consultation and support to faculty and staff on the effective integration of technology into their pedagogical practices.
- Develop and deliver training programs and resources on educational technology tools and best practices.
- Oversee the management and optimization of the institution's learning management system (LMS) and other core educational platforms.
- Collaborate with IT departments to ensure the technical infrastructure supports the effective deployment of educational technologies.
- Develop policies and guidelines for the ethical and effective use of educational technology.
- Monitor and analyze the impact of educational technology on student learning outcomes and user satisfaction.
- Stay abreast of emerging trends and innovations in educational technology and digital learning.
- Manage projects related to educational technology implementation and upgrades.
- Serve as a key liaison between academic departments, IT, and external technology vendors.
- Master's degree in Educational Technology, Information Science, Computer Science, or a related field.
- A minimum of 7 years of experience in educational technology support, implementation, or leadership roles, preferably within an academic institution.
- In-depth knowledge of various educational technologies, learning management systems (e.g., Canvas, Blackboard, Moodle), and digital collaboration tools.
- Proven experience in developing and delivering training on technology tools and pedagogical strategies.
- Strong understanding of instructional design principles and how technology can support them.
- Excellent analytical, problem-solving, and project management skills.
- Exceptional communication, interpersonal, and stakeholder management skills.
- Ability to lead initiatives and work effectively with diverse groups of stakeholders.
- Demonstrated ability to work independently and manage multiple priorities in a remote environment.
- Experience with data analysis and reporting on technology usage and effectiveness.
This advertiser has chosen not to accept applicants from your region.
0
Lead Customer Success Manager - Remote Tech Support
Posted 13 days ago
Job Viewed
Job Description
Our client, a rapidly expanding technology firm, is seeking a dynamic and empathetic Lead Customer Success Manager to manage their remote customer support and success operations. This role is crucial for ensuring our clients' maximum satisfaction and value realization from our innovative products. You will lead a team of customer success representatives, providing guidance, training, and performance management to deliver exceptional support experiences. As this is a fully remote position, strong leadership, excellent communication, and the ability to foster a positive team environment virtually are paramount. Responsibilities include: developing and implementing customer success strategies to drive user adoption, retention, and satisfaction; managing the day-to-day operations of the remote customer support team; onboarding new customers and ensuring a smooth transition to product utilization; proactively identifying and addressing customer needs and potential issues; acting as a primary point of contact for high-value clients; analyzing customer feedback and usage data to identify trends and opportunities for product improvement; developing and delivering training materials for customers and internal teams; collaborating with sales and product development teams to ensure customer needs are met; maintaining comprehensive customer records and documentation. The ideal candidate will have a proven track record in customer success or account management, preferably within the tech industry, with a deep understanding of customer support best practices and CRM systems. This is an exciting opportunity to shape the customer experience for a growing company and contribute to its success from anywhere, impacting user communities that rely on services relevant to the Meru, Meru, KE region and beyond. We are looking for a motivated individual passionate about building strong customer relationships and driving positive outcomes in a remote setting.
This advertiser has chosen not to accept applicants from your region.
1
Remote Customer Success Manager - Tech Support
Posted 22 days ago
Job Viewed
Job Description
Our client is looking for a dedicated and empathetic Customer Success Manager to join their fully remote support team. In this role, you will be the primary point of contact for customers, ensuring they have a positive and seamless experience with our client's products and services. Your responsibilities will include providing exceptional technical support, troubleshooting issues, and guiding customers through product features and functionalities. Building strong relationships with clients, understanding their needs, and proactively addressing any potential challenges will be key to your success. You will be expected to manage customer inquiries via multiple channels, including email, chat, and phone, ensuring timely and effective resolutions. The ideal candidate will possess excellent communication and interpersonal skills, a patient and problem-solving attitude, and a passion for helping others. Experience in customer service, technical support, or a similar client-facing role is essential. A solid understanding of our client's product offerings and the ability to explain technical concepts in a clear and concise manner are crucial. You will also be responsible for gathering customer feedback and relaying it to the product development team to drive continuous improvement. This role requires strong organizational skills, the ability to multitask, and proficiency in using customer support software. As this is a remote position, you must be self-disciplined, able to manage your time effectively, and comfortable working independently while collaborating with a distributed team. You will play a vital role in customer retention and satisfaction, contributing directly to the growth and reputation of our client. This is a fantastic opportunity to build a career in customer success within a supportive and dynamic remote work environment. Your commitment to providing outstanding service will be highly valued.
This advertiser has chosen not to accept applicants from your region.
2
Remote Customer Success Manager, Tech Support Specialist
Posted 2 days ago
Job Viewed
Job Description
Our client is seeking a highly motivated and empathetic Remote Customer Success Manager to join their burgeoning customer service team. This role is integral to ensuring our users receive exceptional support and achieve maximum value from our products and services, all delivered through a remote-first approach. You will be the primary point of contact for a portfolio of clients, building strong relationships, understanding their needs, and proactively addressing any challenges. Key responsibilities include onboarding new clients, providing timely and effective technical support via various communication channels (email, chat, video calls), resolving customer issues, and identifying opportunities for upselling or cross-selling based on customer needs. You will also be responsible for gathering customer feedback, identifying trends, and collaborating with product and development teams to drive service improvements. The ideal candidate possesses outstanding communication and interpersonal skills, a passion for problem-solving, and the ability to remain calm and professional under pressure. Experience with CRM software and helpdesk ticketing systems is a must. This is a fully remote position, requiring a dedicated home office setup and a reliable internet connection. You will be part of a collaborative virtual team, contributing to a positive customer experience culture. The ability to manage your time effectively and work independently is crucial for success in this role.Location: Naivasha, Nakuru, KE
This advertiser has chosen not to accept applicants from your region.
3
Remote Agricultural Technology Specialist
Posted 22 days ago
Job Viewed
Job Description
Our client is seeking a forward-thinking and knowledgeable Agricultural Technology Specialist to drive innovation and efficiency in farming practices. This is a fully remote position, allowing you to contribute your expertise to the agricultural sector from anywhere. You will be responsible for researching, evaluating, and recommending cutting-edge technologies that can enhance crop yields, improve sustainability, and optimize resource management for farms. The ideal candidate will possess a strong understanding of modern agricultural techniques, as well as proficiency in relevant technological tools and platforms. You will work closely with farmers, agronomists, and agricultural organizations to implement and support technology solutions. Responsibilities include identifying emerging agritech trends, assessing the feasibility and impact of new technologies, providing technical support and training to users, and analyzing data to measure the effectiveness of implemented solutions. Your expertise in areas such as precision agriculture, data analytics, farm management software, IoT devices, and sustainable farming practices will be invaluable. This role requires excellent communication skills, the ability to translate complex technical information into practical advice, and a passion for advancing the agricultural industry. You will be instrumental in helping our client's partners embrace technology for more productive and environmentally responsible farming. While the company is based in **Nairobi, Nairobi, KE**, this role is fully remote.
Key Responsibilities:
Key Responsibilities:
- Research and evaluate agricultural technologies (agritech) for potential implementation.
- Assess the impact and feasibility of new technologies on farming operations.
- Provide technical expertise and support on the use of agritech tools.
- Develop strategies for integrating technology into sustainable farming practices.
- Analyze agricultural data to provide insights and recommendations.
- Collaborate with farmers, agronomists, and other stakeholders.
- Develop training materials and conduct workshops on agritech solutions.
- Stay abreast of advancements in agricultural technology and best practices.
- Contribute to the development of digital platforms for agricultural management.
- Ensure the effective adoption and utilization of recommended technologies.
- Bachelor's or Master's degree in Agricultural Science, Agronomy, Agribusiness, or a related field with a strong focus on technology.
- Proven experience in the agricultural sector, with knowledge of modern farming techniques.
- Demonstrated understanding of agritech solutions, including precision farming, farm management software, IoT, and data analytics.
- Excellent analytical and problem-solving skills.
- Strong communication and presentation skills, with the ability to explain technical concepts clearly.
- Ability to work independently and manage projects in a remote setting.
- Experience in training or technical support is advantageous.
This advertiser has chosen not to accept applicants from your region.
4
Senior Account Executive - Technology (Remote)
Posted 1 day ago
Job Viewed
Job Description
Our client is seeking a highly driven and results-oriented Senior Account Executive to join their expanding sales team. This is a fully remote position, perfect for a seasoned sales professional looking to leverage their expertise in closing complex deals and building lasting client relationships. You will be responsible for identifying new business opportunities, managing the sales pipeline from lead generation to closing, and exceeding ambitious sales targets. The role requires a deep understanding of technology solutions and a proactive approach to market penetration.
Responsibilities:
Responsibilities:
- Identify and pursue new sales opportunities within target markets and industries.
- Develop and execute strategic sales plans to achieve revenue goals.
- Build and maintain strong relationships with prospective and existing clients.
- Conduct product demonstrations and present compelling sales proposals.
- Negotiate contracts and close sales agreements.
- Collaborate with marketing and product teams to align sales strategies with market needs.
- Manage the sales pipeline using CRM software, ensuring accurate forecasting.
- Provide exceptional customer service and post-sales support to ensure client satisfaction.
- Stay informed about industry trends, competitive landscape, and product updates.
- Achieve and exceed monthly, quarterly, and annual sales quotas.
- Proven track record of success in B2B sales, preferably in the technology sector.
- Demonstrated ability to meet or exceed sales targets consistently.
- Excellent negotiation, communication, and interpersonal skills.
- Strong understanding of sales methodologies and CRM tools (e.g., Salesforce).
- Ability to work independently and manage time effectively in a remote environment.
- Experience in prospecting, lead generation, and closing complex deals.
- Proficiency in preparing and delivering persuasive sales presentations.
- A Bachelor's degree in Business, Marketing, or a related field is preferred.
- Persistence, resilience, and a strong drive to succeed.
- Experience with SaaS or enterprise software sales is a significant advantage.
This advertiser has chosen not to accept applicants from your region.
5
Senior Project Manager, Technology - Remote
Posted 20 days ago
Job Viewed
Job Description
Our client is seeking an experienced and dynamic Senior Project Manager with a strong background in technology to lead complex projects from inception to completion. This is a fully remote, strategic role where you will be responsible for planning, executing, and closing projects, ensuring they are delivered on time, within scope, and on budget. The ideal candidate possesses excellent leadership, communication, and organizational skills, with a proven track record of managing cross-functional teams and navigating challenging project environments. You will be adept at risk management, stakeholder communication, and ensuring the successful adoption of technological solutions.
Key responsibilities include:
Qualifications:
Key responsibilities include:
- Defining project scope, goals, and deliverables in collaboration with senior management and stakeholders.
- Developing comprehensive project plans, including timelines, resources, and budget.
- Leading and motivating project teams, assigning tasks, and ensuring accountability.
- Managing project execution, monitoring progress, and identifying/mitigating risks and issues.
- Facilitating effective communication among project team members, stakeholders, and executive leadership.
- Ensuring adherence to project management methodologies and best practices.
- Managing changes to the project scope, schedule, and costs using appropriate verification techniques.
- Conducting regular project status meetings and providing detailed reports.
- Ensuring the successful deployment and implementation of technology solutions.
- Building and maintaining strong relationships with clients and internal stakeholders.
- Conducting post-project evaluations and identifying lessons learned.
- Mentoring junior project managers and contributing to project management office (PMO) initiatives.
Qualifications:
- Bachelor's degree in Computer Science, Engineering, Business Administration, or a related field. A Master's degree is a plus.
- A minimum of 7 years of progressive experience in project management, with at least 4 years focused on technology projects.
- Proven experience in managing large-scale, complex projects using Agile, Waterfall, or hybrid methodologies.
- Strong understanding of software development lifecycles and IT infrastructure.
- Excellent leadership, team management, and conflict resolution skills.
- Exceptional communication, presentation, and negotiation abilities.
- Proficiency in project management software such as Jira, Asana, Microsoft Project, or similar.
- PMP, PRINCE2, or Agile certifications are highly desirable.
- Experience managing remote teams and distributed project environments.
- Strong analytical and problem-solving skills.
This advertiser has chosen not to accept applicants from your region.
Be The First To Know
About the latest Lead educational technology specialist remote Jobs in Kenya !
6
Senior Program Manager, Technology - Remote
Posted 21 days ago
Job Viewed
Job Description
Our client is seeking a highly accomplished Senior Program Manager, Technology to lead strategic initiatives within their expanding global technology division. This role is fully remote, offering the flexibility to work from anywhere. The ideal candidate will possess a proven track record of successfully managing complex, cross-functional technology programs from conception to completion. You will be responsible for defining program objectives, developing detailed roadmaps, and overseeing the execution of multiple concurrent projects. This involves collaborating closely with engineering leads, product managers, and other stakeholders to ensure alignment with business goals and deliver high-impact solutions. Key responsibilities include resource allocation, budget management, risk assessment, and mitigation planning. The Senior Program Manager will also be adept at fostering strong communication channels across distributed teams, ensuring transparency and efficient workflow. You will lead program reviews, track key performance indicators, and report on progress to executive leadership. Experience with Agile methodologies, particularly in software development environments, is essential. The ability to anticipate challenges, influence decision-making, and drive consensus among diverse groups is critical. We are looking for a strategic thinker with exceptional leadership and organizational skills, capable of navigating ambiguity and delivering results in a fast-paced, remote-first setting. A strong technical understanding across various technology domains (e.g., software development, cloud infrastructure, data analytics) is highly advantageous. This is an exciting opportunity to shape the direction of critical technology programs and contribute to the company's innovation efforts, impacting projects based in **Kakamega, Kakamega, KE**.
This advertiser has chosen not to accept applicants from your region.
7
Senior Project Manager - Remote Technology Initiatives
Posted 13 days ago
Job Viewed
Job Description
Our client is seeking a highly experienced and motivated Senior Project Manager to lead a portfolio of critical technology initiatives. This is a fully remote, dynamic role requiring exceptional organizational, communication, and leadership skills. The ideal candidate will be adept at managing complex projects from inception to completion, ensuring alignment with strategic objectives and delivering within scope, budget, and timeline. You will be responsible for defining project scope, goals, and deliverables, developing comprehensive project plans, and managing all project phases, including initiation, planning, execution, monitoring, control, and closure. This involves meticulous resource allocation, risk assessment and mitigation, stakeholder management, and budget oversight.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Develop and maintain detailed project plans, schedules, and budgets.
- Lead and mentor cross-functional project teams, fostering a collaborative and high-performance environment.
- Proactively identify and manage project risks, issues, and dependencies.
- Facilitate clear and consistent communication among all stakeholders, including executive leadership, team members, and external partners.
- Ensure projects are delivered on time, within budget, and to the highest quality standards.
- Conduct regular project reviews and status reporting.
- Implement and adhere to best practices in project management methodologies.
- Drive continuous improvement in project execution processes.
Qualifications:
- Bachelor's degree in a relevant field (e.g., Business Administration, Computer Science, Engineering). Master's degree is a plus.
- Minimum of 7 years of progressive experience in project management, with a proven track record of successfully delivering complex projects.
- PMP or equivalent certification is highly preferred.
- Strong understanding of various project management methodologies (Agile, Waterfall, Hybrid).
- Exceptional leadership, team-building, and motivational skills.
- Excellent analytical, problem-solving, and decision-making abilities.
- Proficiency in project management software (e.g., Jira, Asana, Microsoft Project).
- Outstanding written and verbal communication skills, with the ability to present complex information clearly and concisely to diverse audiences.
- Demonstrated ability to manage remote teams effectively.
This advertiser has chosen not to accept applicants from your region.
8
Senior Account Executive - B2B Technology, Remote
Posted 20 days ago
Job Viewed
Job Description
Our client is a leading provider of innovative B2B technology solutions seeking a results-driven Senior Account Executive to join their dynamic, fully remote sales team. This role is perfect for a seasoned sales professional who excels at building relationships and closing deals with mid-market and enterprise-level clients. You will be responsible for managing the entire sales process, from identifying and qualifying leads to negotiating and closing contracts, with a strong focus on delivering value and fostering long-term partnerships. The ideal candidate possesses a deep understanding of technology sales, including a proven ability to articulate the benefits of complex software or hardware solutions to business leaders. Exceptional communication, negotiation, and presentation skills are essential. You will leverage your expertise in pipeline management and sales forecasting to consistently meet and exceed ambitious revenue targets. This position requires a high degree of self-motivation, discipline, and the ability to work independently while collaborating effectively with internal support teams, such as technical specialists and customer success managers. Staying abreast of industry trends, understanding competitive offerings, and continuously honing your sales strategies are key to success. This is a significant opportunity to contribute to the growth of a forward-thinking company and advance your career in a flexible, remote-first setting.
Responsibilities:
Responsibilities:
- Generate new business opportunities through proactive prospecting and lead qualification.
- Manage and nurture a sales pipeline to achieve and surpass quarterly and annual revenue goals.
- Conduct engaging product demonstrations and articulate complex technical solutions clearly.
- Build and maintain strong relationships with key stakeholders and decision-makers at client organizations.
- Negotiate contract terms and close deals effectively.
- Collaborate with pre-sales engineers, customer success, and marketing teams to ensure client satisfaction and success.
- Develop and implement strategic account plans for key target accounts.
- Maintain accurate records of sales activities and forecasts within the CRM system.
- Stay informed about industry best practices, competitor activities, and market trends.
- Provide market feedback to product development and marketing teams.
- A Bachelor's degree in Business Administration, Marketing, or a related field.
- A minimum of 6 years of successful experience in B2B technology sales, specifically managing full sales cycles for mid-market or enterprise clients.
- Demonstrated ability to consistently meet or exceed sales targets.
- Strong understanding of technology solutions, software-as-a-service (SaaS), or hardware sales.
- Excellent negotiation, interpersonal, and persuasive communication skills.
- Proficiency with CRM platforms (e.g., HubSpot, Salesforce) and sales productivity tools.
- High level of self-discipline, organization, and ability to work autonomously in a remote environment.
- Strategic thinking and problem-solving capabilities.
- A proactive and results-oriented mindset.
This advertiser has chosen not to accept applicants from your region.
9