943 Lead Aesthetician Spa Operations Manager jobs in Kenya
Lead Aesthetician & Spa Operations Manager
Posted 23 days ago
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Job Description
Our client, a luxury wellness brand, is seeking a passionate and results-driven Lead Aesthetician & Spa Operations Manager to oversee their remote client consultations and digital service offerings. This is a fully remote role, allowing you to leverage your expertise in beauty and wellness from any location. You will be responsible for leading a team of aestheticians, developing and refining treatment protocols, and ensuring the highest standards of client care through virtual channels. Key duties include conducting in-depth client consultations via video conferencing, recommending personalized skincare regimens and treatments, managing appointment scheduling, and overseeing inventory for product sales. The ideal candidate will have extensive experience in advanced skincare treatments, a deep understanding of cosmetic ingredients and their applications, and a proven ability to build strong client relationships. Excellent communication, sales, and customer service skills are essential. You will also be involved in training new team members and contributing to the development of new service offerings. A strong understanding of digital marketing and social media platforms to promote services is a plus. This is a fantastic opportunity to shape the future of remote beauty services and contribute to client well-being in a flexible and innovative environment. This position is conceptually linked to Thika, Kiambu, KE .
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Lead Aesthetician and Spa Operations Manager
Posted 3 days ago
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Job Description
Our client is a luxury wellness retreat dedicated to providing unparalleled beauty and wellness experiences. We are seeking an exceptional Lead Aesthetician and Spa Operations Manager to oversee our spa services and ensure the highest standards of client care and operational excellence. This is a fully remote position, allowing for flexible work arrangements while managing the strategic direction and quality of our spa offerings. The ideal candidate combines advanced aesthetic expertise with strong leadership and business management skills.
Responsibilities:
Responsibilities:
- Lead and mentor a team of highly skilled aestheticians, fostering a culture of continuous learning and professional development.
- Develop and refine advanced skincare treatment protocols, ensuring they are innovative, effective, and meet client expectations.
- Oversee daily spa operations, including scheduling, inventory management, client relations, and staff supervision.
- Ensure strict adherence to hygiene, sanitation, and safety standards within the spa environment.
- Manage client consultations, providing expert advice on skincare concerns and recommending personalized treatment plans.
- Drive service revenue and profitability through upselling, cross-selling, and effective client retention strategies.
- Source, evaluate, and implement new product lines and treatment technologies to enhance the spa's offerings.
- Develop and deliver training programs for spa staff on new treatments, products, and service standards.
- Collaborate with marketing teams to develop promotional campaigns and enhance the spa's brand image.
- Monitor client feedback and implement improvements to enhance the overall guest experience.
- Manage vendor relationships and negotiate favorable terms for products and equipment.
- Maintain detailed client records and ensure confidentiality.
- Advanced Diploma or Certification in Cosmetology/Aesthetics from a recognized institution.
- Minimum of 8 years of experience as a practicing Aesthetician, with at least 3 years in a supervisory or management role within a high-end spa or beauty clinic.
- Extensive knowledge of a wide range of aesthetic treatments, skin analysis techniques, and cosmetic ingredients.
- Proven experience in spa operations management, including staff management, inventory control, and financial oversight.
- Excellent client consultation and communication skills, with a passion for providing exceptional customer service.
- Strong leadership qualities with the ability to motivate and inspire a team.
- Proficiency in spa management software and relevant technology platforms.
- Knowledge of marketing principles and strategies within the beauty and wellness industry.
- Ability to work independently, manage multiple priorities, and maintain high standards in a remote setting.
- A creative mindset with a flair for innovation in beauty treatments and client experience.
- Certification in specialized treatments (e.g., laser, advanced peels) is a plus.
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Lead Aesthetician & Wellness Coach - Remote Client Management
Posted 21 days ago
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Job Description
Our client, a premier beauty and wellness brand, is looking for an experienced Lead Aesthetician & Wellness Coach to join their fully remote client services team. This role is perfect for a passionate professional who wants to guide clients towards their beauty and wellness goals from anywhere. You will be responsible for providing personalized consultations, developing customized skincare and wellness plans, and offering expert advice on treatments and products. The ideal candidate will be a licensed aesthetician with a strong background in holistic wellness, nutrition, and client relationship management. Proficiency in various skincare techniques, product knowledge, and an understanding of the interplay between lifestyle and well-being are essential. In this remote role, you will engage with clients through video calls, messaging platforms, and virtual consultations, building strong rapport and trust. You will educate clients on best practices for self-care, monitor their progress, and adapt plans as needed to ensure optimal results. Responsibilities include maintaining detailed client records, staying abreast of the latest trends in aesthetics and wellness, and contributing to the development of new service offerings. You will also collaborate with marketing teams to create engaging content and educational resources for clients. This position requires excellent communication, empathy, and a genuine desire to help others achieve their best selves. We are seeking a highly organized and self-motivated individual who can manage a diverse client base remotely and deliver an exceptional client experience. This role supports clients who may have connections to Naivasha, Nakuru, KE , but is performed entirely remotely.
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Senior Spa Operations Manager & Wellness Strategist
Posted 1 day ago
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Job Description
Our client is seeking a visionary and results-oriented Senior Spa Operations Manager & Wellness Strategist to lead their wellness division, operating in a fully remote capacity. This executive role is responsible for developing and implementing strategies to enhance the spa and wellness experience, optimize operational efficiency, and drive revenue growth. You will oversee all aspects of spa and wellness services, including staff management, client relations, inventory control, and marketing initiatives. The ideal candidate possesses a comprehensive understanding of the beauty and wellness industry, advanced knowledge of spa therapies and treatments, and proven experience in operations management. This is a remote-first position requiring exceptional leadership, interpersonal, and strategic planning skills. You will collaborate with various stakeholders, including therapists, aestheticians, and business development teams, to ensure a seamless and high-quality client experience. Responsibilities include developing service protocols, managing budgets, curating wellness programs, and implementing customer satisfaction initiatives. Proficiency in spa management software and a strong understanding of marketing and sales strategies within the wellness sector are essential. You will also be responsible for staying abreast of industry trends, identifying new service offerings, and ensuring compliance with health and safety regulations. The ability to effectively manage a remote team, inspire excellent service delivery, and maintain strong client relationships is paramount. This position offers a unique opportunity to shape the future of wellness offerings for our client, impacting their services and client experience for locations including Garissa, Garissa, KE , all managed remotely.
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Director of Virtual Spa Operations & Wellness Programs
Posted 7 days ago
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Job Description
Our client is revolutionizing the beauty and wellness industry by seeking a visionary Director of Virtual Spa Operations & Wellness Programs. This is a premier, fully remote leadership opportunity for an individual passionate about delivering exceptional client experiences and innovative wellness solutions through digital platforms. You will be responsible for conceptualizing, developing, and executing comprehensive virtual spa operations and a diverse range of wellness programs designed to promote holistic well-being. The ideal candidate will possess extensive experience in spa management, wellness program development, and a deep understanding of digital service delivery. You will lead a team of remote wellness practitioners and customer service professionals, ensuring seamless service delivery and client satisfaction. This role requires strong strategic planning, operational oversight, and a commitment to fostering a positive and supportive remote work environment.
Responsibilities:
Responsibilities:
- Develop and implement the overall strategy for virtual spa operations and online wellness programs.
- Oversee the daily operations of the virtual spa, ensuring high-quality service delivery.
- Design, curate, and manage a diverse portfolio of online wellness services, including virtual consultations, guided meditations, fitness classes, and mindfulness sessions.
- Recruit, train, and manage a remote team of wellness professionals (e.g., therapists, coaches, instructors).
- Establish and maintain service standards, protocols, and quality assurance measures for all virtual offerings.
- Develop and manage budgets, forecasts, and resource allocation for the virtual spa and wellness programs division.
- Collaborate with marketing and technology teams to enhance the user experience and promote virtual services.
- Monitor industry trends and incorporate innovative wellness practices and technologies.
- Analyze performance metrics, gather client feedback, and implement improvements to enhance service offerings and client satisfaction.
- Ensure compliance with all relevant health, safety, and data privacy regulations.
- Foster a collaborative and supportive team culture within a remote work setting.
- Bachelor's degree in Hospitality Management, Business Administration, Wellness, or a related field. A Master's degree is a plus.
- Minimum of 8 years of progressive experience in spa management, wellness program development, or a related field, with at least 3 years in a leadership role.
- Demonstrated experience in developing and managing online or virtual service delivery models.
- Strong understanding of various wellness modalities and a passion for holistic health.
- Proven ability to lead and motivate remote teams.
- Excellent strategic planning, operational management, and financial acumen.
- Exceptional communication, interpersonal, and customer service skills.
- Proficiency in using virtual collaboration tools and spa management software.
- Experience in digital marketing and online service promotion is advantageous.
- Certification in relevant wellness disciplines (e.g., yoga, meditation, coaching) is a plus.
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Senior Spa Manager - Wellness Operations
Posted 14 days ago
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Job Description
Our client, a luxury wellness retreat, is seeking a highly experienced and passionate Senior Spa Manager to lead their renowned spa operations, entirely remotely. This is a unique opportunity for a seasoned professional to oversee the strategic direction, operational excellence, and guest experience of a high-end spa facility. You will be responsible for developing and implementing innovative treatment menus, managing a diverse team of therapists and wellness practitioners, controlling operational costs, and ensuring the highest standards of service delivery. The ideal candidate will possess a deep understanding of spa management, wellness trends, aromatherapy, and various therapeutic modalities. Strong leadership, exceptional communication, and meticulous organizational skills are essential. You will focus on driving revenue through effective marketing initiatives, loyalty programs, and strategic partnerships. The ability to lead and motivate a remote team, maintain impeccable service standards, and adapt to evolving guest expectations is paramount. This role requires a proactive approach, a keen eye for detail, and a commitment to creating a tranquil and rejuvenating experience for every guest. This is a remarkable chance to shape the future of a leading wellness destination from the comfort of your own home, ensuring an unparalleled guest experience.
Key Responsibilities:
Key Responsibilities:
- Oversee all aspects of spa operations, ensuring seamless service delivery and adherence to luxury standards.
- Develop and manage the spa budget, controlling expenses and maximizing profitability.
- Create and implement innovative spa treatment menus, wellness programs, and retail offerings.
- Lead, train, and motivate the spa team, fostering a positive and professional work environment.
- Manage therapist schedules, performance, and ongoing professional development.
- Ensure compliance with all health, safety, and hygiene regulations.
- Develop and execute marketing strategies to attract and retain clientele.
- Manage inventory of spa products and retail stock, ensuring optimal levels and quality.
- Monitor guest feedback and implement improvements to enhance the overall guest experience.
- Collaborate with other departments to ensure a cohesive guest experience.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 6 years of progressive experience in spa management, with at least 3 years in a senior leadership role.
- Proven experience in managing luxury spa operations with a focus on exceptional guest service.
- In-depth knowledge of various spa treatments, therapies, and wellness modalities.
- Strong understanding of spa financial management, budgeting, and P&L responsibility.
- Excellent leadership, team-building, and communication skills.
- Proficiency in spa management software and POS systems.
- Ability to develop and implement effective marketing and sales strategies.
- A passion for wellness and a commitment to delivering outstanding guest experiences.
- Experience working in a remote management capacity is highly desirable.
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Senior Spa Operations Manager - Remote Wellness Program Development
Posted 23 days ago
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Job Description
Our client is seeking a highly experienced and passionate Senior Spa Operations Manager to lead their remote wellness program development and operational strategies. This is a fully remote position, ideal for an individual with a deep understanding of spa operations, client experience, and wellness modalities, who thrives in a distributed work environment. You will be responsible for designing, implementing, and overseeing innovative wellness programs, developing operational frameworks, and ensuring the highest standards of service delivery across a network of affiliated wellness centers. Your role will involve extensive research into wellness trends, staff training program development, and strategic planning for service expansion. The ideal candidate possesses strong leadership qualities, exceptional organizational skills, and a proven ability to drive operational excellence in the beauty and wellness sector from a distance.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Develop and refine operational strategies for spa and wellness services, ensuring efficiency and quality.
- Design and implement innovative wellness programs and treatment protocols, aligning with current industry trends.
- Create comprehensive training materials and virtual training programs for spa therapists and wellness practitioners.
- Establish and maintain high standards for customer service and client experience in all wellness offerings.
- Conduct market research to identify new wellness services, products, and technologies to incorporate.
- Develop operational budgets and manage expenses effectively.
- Monitor operational performance metrics and implement continuous improvement initiatives.
- Collaborate with marketing and sales teams to promote wellness offerings and drive client acquisition.
- Ensure compliance with health, safety, and sanitation regulations in all operational aspects.
- Manage relationships with suppliers and vendors for spa and wellness products.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, Wellness, or a related field.
- Minimum of 7 years of progressive experience in spa or wellness management, with a strong focus on operations.
- Demonstrated experience in developing and launching new wellness programs or services.
- In-depth knowledge of various spa treatments, modalities, and wellness therapies.
- Proven ability to manage operational budgets and drive profitability.
- Excellent leadership, team management, and communication skills, with experience in remote team oversight.
- Strong analytical and problem-solving abilities.
- Proficiency in spa management software and general office productivity tools.
- Experience in creating and delivering training programs.
- Passion for the beauty and wellness industry and a commitment to client well-being.
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Lead Wellness Program Manager - Corporate Health Initiatives
Posted 6 days ago
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Job Description
Our client is actively recruiting a dynamic and experienced Lead Wellness Program Manager to orchestrate their comprehensive corporate wellness initiatives. This is a fully remote position, empowering you to design and implement impactful health and well-being programs from anywhere. You will be responsible for developing, managing, and evaluating a diverse range of wellness activities aimed at promoting employee health, productivity, and engagement. The ideal candidate possesses a strong background in health promotion, excellent program management skills, and a passion for fostering a healthy workplace culture.
Key Responsibilities:
Key Responsibilities:
- Develop and implement strategic wellness programs that align with organizational goals and employee needs, focusing on physical, mental, and emotional well-being.
- Design and coordinate engaging health challenges, workshops, and educational seminars.
- Manage vendor relationships and partnerships with external wellness providers.
- Oversee program budgets and ensure efficient allocation of resources.
- Promote wellness initiatives across the organization, utilizing various communication channels.
- Collect and analyze program data to measure effectiveness, identify trends, and report on outcomes to stakeholders.
- Stay abreast of the latest research and best practices in corporate wellness, mental health, and preventative care.
- Collaborate with HR and internal stakeholders to integrate wellness initiatives into the broader employee experience.
- Ensure program offerings are inclusive and cater to a diverse workforce.
- Provide guidance and support to wellness champions and employee resource groups.
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7
Senior Spa Manager & Wellness Strategist
Posted 23 days ago
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Job Description
Our client is seeking an innovative and experienced Senior Spa Manager & Wellness Strategist to lead their remote operations within the **beauty & wellness sector**. This exciting role demands a visionary leader with a profound understanding of spa operations, client management, and the development of holistic wellness programs. The ideal candidate will be responsible for conceptualizing and implementing cutting-edge wellness strategies, developing service protocols, managing online booking systems, and ensuring an exceptional client experience through digital channels. Key responsibilities include overseeing a distributed team of wellness practitioners, managing inventory for remote consultations and product sales, and developing marketing strategies to attract and retain clients in a virtual environment. You will also be instrumental in curating unique wellness experiences, developing training modules for staff, and staying abreast of the latest trends in the health, beauty, and wellness industries. Strong leadership, exceptional communication skills, and a passion for promoting well-being are essential. This position requires a proactive approach to problem-solving, a keen understanding of digital marketing and customer relationship management (CRM) tools, and the ability to manage a brand's reputation effectively online. This is a fantastic opportunity to shape the future of wellness services from a fully remote setting, driving innovation and client satisfaction. The successful candidate will be adept at strategic planning, team motivation, and delivering high-quality, personalized wellness solutions.
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8
Senior Spa Manager - Wellness Resort
Posted 7 days ago
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Job Description
Our client, a prestigious wellness resort, is seeking an experienced and passionate Senior Spa Manager to lead their world-class spa operations remotely. This role is responsible for ensuring an exceptional guest experience while managing all aspects of spa operations, including staff management, treatment scheduling, inventory control, marketing, and financial performance. You will oversee a team of highly skilled therapists and beauty professionals, fostering a positive and productive work environment. The ideal candidate will have a strong background in spa management, hospitality, and a deep understanding of various wellness treatments and techniques. You will develop and implement innovative spa programs and packages, manage the spa's budget, track revenue and expenses, and drive profitability. Key responsibilities include ensuring the highest standards of hygiene and guest service, managing therapist schedules and performance, overseeing the procurement of spa products and supplies, and collaborating with other resort departments to create seamless guest experiences. Experience with spa software systems for booking and client management is essential. This role demands excellent leadership, interpersonal skills, and a commitment to promoting health, beauty, and relaxation. This is a fully remote position, requiring strong self-discipline and effective virtual communication.
Key Responsibilities:
Key Responsibilities:
- Oversee all daily operations of the spa, ensuring exceptional guest service and satisfaction.
- Manage, train, and motivate spa staff, including therapists and receptionists.
- Develop and implement spa service menus, treatment protocols, and retail strategies.
- Manage spa budgets, including revenue forecasting, expense control, and P&L responsibility.
- Ensure compliance with all health, safety, and sanitation regulations.
- Manage inventory of spa products, equipment, and supplies, and oversee procurement.
- Develop and execute marketing and promotional strategies to drive spa bookings and revenue.
- Maintain high standards of client care and troubleshoot any guest concerns or issues.
- Collaborate with other resort departments to coordinate guest experiences.
- Stay updated on industry trends, new treatments, and best practices in spa and wellness.
- Diploma or Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5+ years of experience in spa management or a senior role within the wellness industry.
- Proven experience in staff management, training, and performance evaluation.
- In-depth knowledge of various spa treatments, massage techniques, and beauty therapies.
- Experience with spa management software (e.g., Mindbody, Amelia) and POS systems.
- Strong understanding of financial management, budgeting, and P&L responsibility.
- Excellent customer service, communication, and interpersonal skills.
- Ability to lead and inspire a team in a remote setting.
- Passion for health, wellness, and client well-being.
- Organizational and multitasking abilities.
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