What Jobs are available for Hotel Staff in Naivasha?
Showing 23 Hotel Staff jobs in Naivasha
Events Coordinator - Hospitality & Tourism
Posted 1 day ago
Job Viewed
Job Description
Our client, a renowned establishment in the hospitality and tourism sector, is seeking a dynamic and detail-oriented Events Coordinator to manage and execute a variety of high-profile events. This role offers a hybrid work arrangement, blending remote flexibility with essential on-site presence for event planning and execution. You will be responsible for overseeing all aspects of event planning, from conceptualization and budgeting to vendor management, client liaison, and on-site coordination, ensuring a seamless and memorable experience for all attendees.
Key responsibilities include developing event concepts and themes, creating detailed event plans, and managing budgets effectively. You will source and negotiate with vendors, including caterers, decorators, entertainment providers, and audiovisual technicians. Building and maintaining strong relationships with clients, understanding their vision, and translating it into successful events will be paramount. On-site, you will oversee event setup, manage staff and volunteers, troubleshoot any issues that arise, and ensure that events run smoothly and on schedule. Post-event, you will be responsible for debriefing, collecting feedback, and preparing financial reconciliation.
The ideal candidate will possess significant experience in event planning and coordination, preferably within the hospitality or tourism industry. A proven ability to manage multiple events simultaneously, handle complex logistics, and work under pressure is essential. Exceptional organizational skills, meticulous attention to detail, and strong project management capabilities are required. Excellent communication, interpersonal, and negotiation skills are crucial for liaising with clients, vendors, and internal teams. Experience with event management software is a plus. While much of the planning can be done remotely, flexibility for on-site work in **Naivasha, Nakuru, KE** during critical event phases is a must. This is an exciting opportunity to contribute to creating unforgettable experiences in a vibrant sector, offering a balanced approach to work-life integration.
Key responsibilities include developing event concepts and themes, creating detailed event plans, and managing budgets effectively. You will source and negotiate with vendors, including caterers, decorators, entertainment providers, and audiovisual technicians. Building and maintaining strong relationships with clients, understanding their vision, and translating it into successful events will be paramount. On-site, you will oversee event setup, manage staff and volunteers, troubleshoot any issues that arise, and ensure that events run smoothly and on schedule. Post-event, you will be responsible for debriefing, collecting feedback, and preparing financial reconciliation.
The ideal candidate will possess significant experience in event planning and coordination, preferably within the hospitality or tourism industry. A proven ability to manage multiple events simultaneously, handle complex logistics, and work under pressure is essential. Exceptional organizational skills, meticulous attention to detail, and strong project management capabilities are required. Excellent communication, interpersonal, and negotiation skills are crucial for liaising with clients, vendors, and internal teams. Experience with event management software is a plus. While much of the planning can be done remotely, flexibility for on-site work in **Naivasha, Nakuru, KE** during critical event phases is a must. This is an exciting opportunity to contribute to creating unforgettable experiences in a vibrant sector, offering a balanced approach to work-life integration.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
0
Remote Hospitality Manager
Posted 1 day ago
Job Viewed
Job Description
Our client, a dynamic player in the hospitality sector, is looking for an experienced and customer-centric Remote Hospitality Manager to oversee their operations and enhance guest experiences. This role is ideal for a seasoned professional who can manage teams and operations virtually, ensuring seamless service delivery and client satisfaction. As a fully remote position, you will be expected to excel in digital communication, remote team management, and leveraging technology to maintain high standards of service. Your responsibilities will include developing and implementing innovative hospitality strategies, managing online reputation and guest feedback, coordinating with service providers, and ensuring operational efficiency across all touchpoints. You will also be involved in staff training and development initiatives, setting performance metrics, and analyzing operational data to identify areas for improvement. The ideal candidate will have a strong background in hospitality management, with a deep understanding of hotel operations, customer service principles, and event planning. Proven experience in leading remote teams and managing operations without direct physical oversight is crucial. Excellent leadership, problem-solving, and communication skills are essential. A degree in Hospitality Management, Business Administration, or a related field is preferred. Familiarity with property management systems (PMS) and other hospitality software is a plus. You should be highly organized, results-oriented, and possess a passion for delivering exceptional guest experiences. This remote role offers a unique opportunity to shape the future of hospitality services from anywhere, contributing significantly to our client's success in the Naivasha, Nakuru, KE region.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
1
Senior Hospitality Experience Manager
Posted 1 day ago
Job Viewed
Job Description
Our client is seeking a highly motivated and experienced Senior Hospitality Experience Manager to join their dynamic team. This is a fully remote position, offering the flexibility to work from anywhere within Kenya. The ideal candidate will be responsible for overseeing and enhancing the overall guest experience across various hospitality operations, ensuring consistency, quality, and customer satisfaction. You will collaborate with cross-functional teams to develop and implement innovative strategies that drive engagement and loyalty. Your role will involve analyzing customer feedback, identifying areas for improvement, and implementing effective solutions. You will also be instrumental in training and mentoring junior staff on best practices in customer service and hospitality management. The ability to manage multiple projects simultaneously, communicate effectively with stakeholders at all levels, and maintain a high standard of professionalism is crucial.
Key Responsibilities:
Key Responsibilities:
- Develop and execute strategic plans to elevate the guest experience in alignment with brand standards.
- Monitor online reviews and social media sentiment, responding proactively to feedback.
- Conduct regular audits of service quality and operational efficiency.
- Collaborate with marketing and operations teams to create compelling guest promotions and experiences.
- Train and coach team members on service excellence, conflict resolution, and operational procedures.
- Analyze guest data to identify trends and implement data-driven improvements.
- Manage budgets related to guest experience initiatives.
- Stay abreast of industry trends and best practices in hospitality management.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 7 years of progressive experience in hospitality management, with a focus on guest experience.
- Proven track record of successfully improving customer satisfaction scores.
- Exceptional communication, interpersonal, and leadership skills.
- Strong analytical and problem-solving abilities.
- Proficiency in using customer relationship management (CRM) software and other relevant hospitality technology.
- Ability to work independently and manage time effectively in a remote setting.
- Demonstrated ability to adapt to changing market conditions and customer needs.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
2
Remote Hospitality Revenue Manager
Posted 1 day ago
Job Viewed
Job Description
Our client, a leading player in the hospitality sector, is looking for a dynamic and data-driven Remote Hospitality Revenue Manager. This is a fully remote position, allowing you to optimize revenue streams for our properties from anywhere. The successful candidate will be responsible for developing and implementing comprehensive revenue management strategies to maximize occupancy and revenue across various hospitality outlets. Your duties will include analyzing market trends, competitor pricing, demand forecasts, and performance metrics to set optimal pricing strategies and inventory controls. You will work closely with sales, marketing, and operations teams to ensure alignment with overall business objectives. Strong analytical skills, proficiency in revenue management software, and a deep understanding of the hospitality industry are essential. The ability to interpret complex data and translate it into actionable insights is crucial. You will be expected to create detailed reports and presentations on revenue performance, identifying opportunities for growth and areas for improvement. Excellent communication and interpersonal skills are vital for collaborating effectively with remote teams and stakeholders. This role requires a self-motivated individual who can work independently, manage time efficiently, and thrive in a fast-paced, remote environment. A proven track record in revenue management within the hospitality industry is a prerequisite. Experience with hotel management systems (PMS) and channel managers is highly desirable. This is an exciting opportunity to contribute to the profitability and success of our client's hospitality portfolio, enjoying the benefits of a remote work arrangement. Join our innovative team and help drive exceptional results. This position is based in Naivasha, Nakuru, KE , but is a fully remote role.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
3
Remote Revenue Manager - Hospitality
Posted 1 day ago
Job Viewed
Job Description
Our client is seeking a dynamic and strategic Remote Revenue Manager for their hospitality operations. This is a fully remote position, allowing you to optimize revenue streams from anywhere. You will be responsible for maximizing room revenue through strategic pricing, inventory management, and forecasting. This role requires a deep understanding of the hospitality industry, sophisticated revenue management techniques, and the ability to analyze market data to drive profitability. You will collaborate closely with sales, marketing, and operations teams to ensure cohesive strategies that enhance overall performance.
Key responsibilities will include:
The ideal candidate will hold a Bachelor's degree in Hospitality Management, Business Administration, Marketing, or a related field. A Master's degree or relevant certification is a plus. A minimum of 5 years of experience in revenue management within the hospitality industry is required. Proven experience in managing revenue for multiple properties or a large hotel complex is essential. Strong analytical skills and proficiency with revenue management software and tools are mandatory. Excellent understanding of hotel operations, market dynamics, and distribution channels is crucial. Outstanding communication, negotiation, and interpersonal skills are paramount. The ability to work independently, make data-driven decisions, and manage multiple priorities in a remote setting is critical. A results-oriented mindset with a passion for driving profitability is highly valued. While this role is fully remote, an understanding of the tourism and hospitality landscape around Naivasha, Nakuru, KE can provide valuable context.
Key responsibilities will include:
- Developing and implementing comprehensive revenue management strategies to optimize occupancy and average daily rate (ADR).
- Conducting market analysis, competitor benchmarking, and demand forecasting to inform pricing decisions.
- Managing room inventory across all distribution channels, ensuring optimal availability and pricing.
- Utilizing revenue management systems (RMS) and other tools to track performance and identify opportunities.
- Collaborating with the sales and marketing teams to develop and execute promotional campaigns and pricing strategies.
- Analyzing booking patterns, customer segmentation, and market trends to refine revenue strategies.
- Preparing regular reports on revenue performance, key metrics, and forecasts for senior management.
- Implementing dynamic pricing strategies based on demand, seasonality, and competitive landscape.
- Working closely with property management teams to ensure effective implementation of revenue strategies.
- Identifying new revenue opportunities and recommending strategies for their development.
- Managing relationships with Online Travel Agencies (OTAs) and other distribution partners.
- Conducting post-mortem analysis of promotions and pricing initiatives to measure effectiveness.
- Staying up-to-date with industry best practices and emerging technologies in revenue management.
- Providing training and guidance to hotel teams on revenue management principles and tools.
The ideal candidate will hold a Bachelor's degree in Hospitality Management, Business Administration, Marketing, or a related field. A Master's degree or relevant certification is a plus. A minimum of 5 years of experience in revenue management within the hospitality industry is required. Proven experience in managing revenue for multiple properties or a large hotel complex is essential. Strong analytical skills and proficiency with revenue management software and tools are mandatory. Excellent understanding of hotel operations, market dynamics, and distribution channels is crucial. Outstanding communication, negotiation, and interpersonal skills are paramount. The ability to work independently, make data-driven decisions, and manage multiple priorities in a remote setting is critical. A results-oriented mindset with a passion for driving profitability is highly valued. While this role is fully remote, an understanding of the tourism and hospitality landscape around Naivasha, Nakuru, KE can provide valuable context.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
4
Remote Hospitality Guest Relations Manager
Posted 1 day ago
Job Viewed
Job Description
Our client is seeking an experienced and charismatic Remote Hospitality Guest Relations Manager to enhance guest satisfaction and loyalty through exceptional remote service. This fully remote position involves managing guest communications, resolving issues, and ensuring a seamless and memorable experience for all patrons, regardless of their physical location. You will be the primary point of contact for guests, handling inquiries, feedback, and special requests via phone, email, and online platforms. Responsibilities include developing and implementing guest service standards, training remote staff on best practices, and analyzing guest feedback to identify areas for improvement. The ideal candidate possesses a deep understanding of the hospitality industry, outstanding communication and problem-solving skills, and a passion for creating positive guest experiences. You should be empathetic, patient, and adept at de-escalating challenging situations with professionalism and grace. Proficiency in hotel management software and CRM systems is essential. A Bachelor's degree in Hospitality Management, Tourism, Business Administration, or a related field is preferred, along with a minimum of 5 years of experience in guest services, front office management, or a similar role within the hospitality sector. Experience in managing remote teams or customer service operations is a significant advantage. This role requires a proactive individual who can anticipate guest needs, go the extra mile to ensure satisfaction, and contribute to the overall success of our client's hospitality offerings through dedicated remote support.
Key Responsibilities:
Key Responsibilities:
- Manage all aspects of guest relations remotely.
- Respond promptly and professionally to guest inquiries and requests.
- Resolve guest complaints and concerns effectively and efficiently.
- Monitor online reviews and social media for guest feedback.
- Develop and implement strategies to enhance guest satisfaction and loyalty.
- Train and guide remote customer service representatives.
- Maintain guest databases and track interactions.
- Coordinate with operational teams to ensure service standards are met.
- Proactively identify opportunities to personalize the guest experience.
- Collect and analyze guest feedback for continuous improvement.
- Bachelor's degree in Hospitality Management, Tourism, or related field (preferred).
- Minimum of 5 years of experience in guest services or front office management.
- Proven track record in customer service excellence.
- Excellent communication, interpersonal, and problem-solving skills.
- Proficiency in hotel management systems (PMS) and CRM software.
- Strong understanding of hospitality operations and guest expectations.
- Ability to remain calm and professional under pressure.
- Experience in managing remote teams is a plus.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
5
Remote Senior Hospitality Revenue Manager
Posted 1 day ago
Job Viewed
Job Description
Our client, a prestigious group of boutique hotels and resorts, is seeking a dynamic and strategic Senior Hospitality Revenue Manager to lead their revenue management initiatives. This is a fully remote position, offering the flexibility to optimize revenue streams from anywhere. The ideal candidate will possess a proven track record in maximizing room revenue and profitability for hospitality businesses through effective pricing, inventory management, and forecasting strategies. You will be responsible for developing and implementing comprehensive revenue management strategies across multiple properties, analyzing market trends and competitor activities, setting optimal pricing for rooms and other services, and managing inventory distribution across various channels. Your duties will include forecasting demand, identifying opportunities for yield maximization, creating and executing promotional campaigns, and monitoring key performance indicators (KPIs) such as occupancy, ADR, and RevPAR. You will collaborate closely with sales, marketing, and operations teams to align revenue strategies with overall business objectives. This role requires strong analytical skills, proficiency with revenue management systems and tools, excellent forecasting capabilities, and a deep understanding of the hospitality industry. The ability to work independently, manage complex data, and communicate insights effectively to stakeholders in a remote setting is crucial. While this role is fully remote, candidates with prior experience or knowledge of the hospitality market in the **Naivasha, Nakuru, KE** region will find it particularly beneficial for understanding market nuances and competitive landscapes, though no on-site presence is required. This is an excellent opportunity to drive significant revenue growth and shape the commercial success of our client's properties from a remote work environment.
Responsibilities:
Responsibilities:
- Develop and implement comprehensive revenue management strategies.
- Analyze market trends, competitor activities, and customer behavior.
- Set optimal pricing strategies for rooms and ancillary services.
- Manage inventory distribution across all booking channels.
- Accurately forecast demand and occupancy levels.
- Identify opportunities for revenue maximization and cost optimization.
- Develop and execute promotional campaigns and packages.
- Monitor and report on key revenue management KPIs (e.g., ADR, RevPAR, Occupancy).
- Collaborate with sales, marketing, and operations teams to align strategies.
- Bachelor's degree in Hospitality Management, Business Administration, Economics, or a related field.
- Minimum of 5 years of experience in hospitality revenue management.
- Proven success in maximizing revenue and profitability in hotels or resorts.
- Proficiency with revenue management systems (e.g., IDeaS, Duetto) and PMS systems.
- Strong analytical, forecasting, and pricing skills.
- Excellent understanding of distribution channels and online travel agencies (OTAs).
- Effective communication and leadership skills for remote team collaboration.
- Ability to work independently and manage multiple properties.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
Be The First To Know
About the latest Hotel staff Jobs in Naivasha !
6
Head of Remote Operations (Hospitality)
Posted 1 day ago
Job Viewed
Job Description
Our client, a rapidly expanding hospitality group renowned for its unique guest experiences, is looking for an experienced and adaptable Head of Remote Operations to oversee key aspects of their business from a fully remote capacity. This pivotal role will be responsible for optimizing operational efficiency, ensuring exceptional service delivery, and driving strategic growth across various hospitality ventures, all while managing a distributed team. You will develop and implement best practices for service standards, manage vendor relationships, oversee quality control measures, and leverage technology to enhance guest satisfaction and operational effectiveness. The ideal candidate will have extensive experience in hospitality management, with a proven track record in operations, business development, or a related field. Strong leadership, strategic thinking, and problem-solving skills are essential, as is the ability to manage and motivate a team remotely. Experience with property management systems (PMS), booking platforms, and other hospitality technologies is highly desirable. This is a remote-first position, offering the flexibility to work from anywhere and collaborate with teams across different locations. Excellent communication and interpersonal skills are crucial for fostering strong relationships with stakeholders, team members, and external partners. If you are a seasoned hospitality professional with a passion for operational excellence and a knack for leading teams in a remote environment, we invite you to apply and contribute to our client's continued success.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
7
Senior Hospitality Operations Analyst
Posted 1 day ago
Job Viewed
Job Description
Our client, a prominent player in the hospitality and tourism sector, is looking for a highly analytical and experienced Senior Hospitality Operations Analyst to join their team in a fully remote capacity. You will be instrumental in driving operational excellence and optimizing guest experiences across our portfolio of properties and services. This role requires a keen understanding of hospitality industry trends, operational metrics, and data-driven decision-making. You will be responsible for analyzing operational data, identifying areas for improvement, and developing strategic recommendations to enhance efficiency, profitability, and guest satisfaction. Key responsibilities include performance benchmarking, developing operational reports and dashboards, and collaborating with property management to implement best practices. You will also contribute to strategic planning initiatives and support the development of new hospitality ventures. The ideal candidate will possess a Bachelor's degree in Hospitality Management, Business Administration, Data Analytics, or a related field, coupled with a minimum of 6 years of experience in operational analysis or a similar role within the hospitality or tourism industry. Strong analytical, problem-solving, and quantitative skills are essential, along with proficiency in data analysis tools and software. Excellent communication and presentation skills are required to effectively convey findings and recommendations to stakeholders. As this is a remote role, you must demonstrate strong self-discipline, excellent organizational skills, and the ability to work effectively in a virtual team environment. This is a unique opportunity to leverage your analytical expertise to shape the future of hospitality operations, contributing to innovative strategies and driving significant business outcomes from a remote setting.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
8
Remote Hospitality Operations Manager
Posted 1 day ago
Job Viewed
Job Description
Our client is looking for a seasoned and strategic Hospitality Operations Manager to lead their remote operations team. This role is integral to ensuring the seamless delivery of high-quality guest experiences across various properties, with a strong focus on optimizing operational efficiency and driving guest satisfaction. As a remote-first position, you will leverage technology and strong communication skills to oversee daily operations, manage staff, and implement best practices across the board. Your responsibilities will include developing and enforcing operational standards, managing budgets, overseeing staffing and training initiatives, and ensuring compliance with health, safety, and hospitality regulations. You will work closely with property managers and on-site teams to address challenges, implement service improvements, and drive revenue growth. The ideal candidate will possess a comprehensive understanding of the hospitality industry, exceptional leadership qualities, and a proven ability to manage remote teams effectively. Strong analytical and problem-solving skills are essential for identifying operational inefficiencies and developing innovative solutions. This role requires excellent interpersonal skills to build rapport and maintain strong relationships with team members, clients, and vendors. While the position is entirely remote, familiarity with the tourism and hospitality sector in Naivasha, Nakuru, KE , and its surrounding tourist hubs will be highly advantageous. We are seeking a proactive and results-driven individual with a passion for excellence in hospitality service. A bachelor's degree in Hospitality Management or a related field, coupled with extensive operational experience, is preferred. This is a fantastic opportunity to make a significant impact on guest experiences and operational success within a flexible, remote work environment.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
9