What Jobs are available for Hospitality in Eldoret?

Showing 668 Hospitality jobs in Eldoret

Hospitality Operations Manager

30200 Tuwan KES90000 Annually WhatJobs Direct

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full-time
Our client is seeking a seasoned and highly motivated Hospitality Operations Manager to oversee daily operations and ensure exceptional guest experiences. This is a fully remote role, offering a unique opportunity to manage hospitality services and teams from a distance. You will be responsible for leading and motivating a diverse team, managing staff schedules, training, and performance. Key duties include ensuring the highest standards of customer service, managing inventory and supplies, and overseeing the maintenance and cleanliness of facilities. The ideal candidate will possess strong leadership, communication, and problem-solving skills, with a proven ability to manage budgets and optimize operational efficiency. A comprehensive understanding of hospitality management principles, including front-of-house, back-of-house, and guest services, is essential. Experience with hospitality management software and systems is highly desirable. We are looking for individuals who are proactive, detail-oriented, and possess excellent organizational skills. The ability to effectively manage a team and resolve guest issues remotely is crucial. This role requires a dedication to maintaining brand standards and exceeding guest expectations. If you are a passionate hospitality professional with a background in management and a desire to work in a flexible, remote capacity, we encourage you to apply. This position supports our client's hospitality ventures related to **Kitale, Trans-Nzoia, KE**.
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Director of Luxury Hospitality Operations

30100 Moiben KES7500000 Annually WhatJobs Direct

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full-time
Our client, a prestigious group of luxury hotels and resorts, is seeking a dynamic and experienced Director of Luxury Hospitality Operations to oversee their expanding portfolio. This is a senior, fully remote leadership role responsible for driving operational excellence, enhancing guest experiences, and ensuring profitability across all properties. You will work closely with General Managers, department heads, and corporate teams to implement best practices, maintain brand standards, and foster a culture of exceptional service. The ideal candidate will have a proven track record in luxury hospitality management, a deep understanding of F&B, front office, housekeeping, and event management, and a passion for creating unforgettable guest journeys. Strong financial acumen and experience in managing remote teams are essential.

Key Responsibilities:
  • Develop and implement strategic operational plans to achieve the company's business objectives and financial targets.
  • Oversee the day-to-day operations of multiple luxury hotel properties, ensuring the highest standards of service and quality.
  • Provide leadership, guidance, and mentorship to General Managers and operational teams across the portfolio.
  • Drive initiatives to enhance guest satisfaction and loyalty through exceptional service delivery.
  • Monitor financial performance, including revenue, costs, and profitability, and implement strategies for improvement.
  • Ensure compliance with all health, safety, and regulatory standards.
  • Develop and manage operating budgets, capital expenditure plans, and resource allocation.
  • Lead the implementation of new operational systems, technologies, and service standards.
  • Foster strong relationships with key stakeholders, including owners, suppliers, and local authorities.
  • Champion a culture of continuous improvement, innovation, and employee development.
  • Conduct regular property visits (where feasible) and performance reviews.
Qualifications:
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field; Master's degree preferred.
  • 10+ years of progressive experience in luxury hotel operations management, with at least 5 years in a senior leadership role (e.g., Hotel Manager, Operations Director).
  • Proven experience managing multiple properties or a large-scale luxury resort.
  • In-depth knowledge of all hotel operational departments, including F&B, Rooms Division, Sales & Marketing, and Finance.
  • Strong understanding of luxury guest expectations and service standards.
  • Excellent financial acumen, including budgeting, forecasting, and P&L management.
  • Exceptional leadership, communication, and interpersonal skills.
  • Ability to lead and motivate teams effectively, including managing remote interactions.
  • Experience with hotel management software and operational technologies.
This position is based in **Eldoret, Uasin Gishu, KE**, but is a fully remote role, allowing for flexibility and broader operational oversight.
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Remote Hospitality Experience Curator

50101 Kapsuser KES90000 Annually WhatJobs Direct

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contractor
Our client is seeking an innovative and guest-focused Remote Hospitality Experience Curator to design and elevate unique experiences for travelers. This is a fully remote position, allowing you to shape unforgettable journeys from the comfort of your home. You will be instrumental in developing bespoke itineraries, identifying unique local attractions, and crafting exceptional guest services that redefine hospitality. This role requires a deep understanding of the tourism landscape, a passion for cultural immersion, and a keen eye for detail to ensure every guest's stay is extraordinary.

Key Responsibilities:
  • Design and curate personalized travel experiences and itineraries based on client preferences and emerging travel trends.
  • Research and identify unique, high-quality local vendors, attractions, and activities to enhance guest stays.
  • Develop and maintain strong relationships with hotels, tour operators, and experience providers.
  • Create compelling content and detailed guides for guests, highlighting local culture, dining, and hidden gems.
  • Provide exceptional remote customer support and concierge services to guests throughout their travel journey.
  • Analyze guest feedback and market trends to continuously improve service offerings and experience design.
  • Collaborate with marketing teams to develop engaging promotional materials for unique travel packages.
  • Manage booking processes and ensure seamless coordination between guests and service providers.
  • Stay updated on global travel regulations, safety protocols, and sustainability practices in tourism.
  • Proactively identify opportunities to add value and create memorable moments for each traveler.
Qualifications:
  • Bachelor's degree in Hospitality Management, Tourism, Marketing, or a related field, or equivalent practical experience.
  • Demonstrable experience in travel planning, itinerary development, or luxury hospitality.
  • Exceptional knowledge of diverse travel destinations and a passion for creating authentic cultural experiences.
  • Outstanding communication, negotiation, and interpersonal skills.
  • Proficiency in CRM systems and travel booking platforms.
  • Creative mindset with a strong ability to think outside the box and anticipate guest needs.
  • Ability to work independently and manage time effectively in a remote setting.
  • Fluency in English and at least one other major international language is a plus.
  • A genuine commitment to delivering unparalleled guest satisfaction.
This is an exciting opportunity for a visionary individual to make a significant impact in the world of experiential travel.
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Remote Hospitality Revenue Manager

20200 Kapsuser KES180000 Annually WhatJobs Direct

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full-time
Our client is looking for a dynamic and analytical Remote Hospitality Revenue Manager to join their growing team. This position is fully remote, allowing you to leverage your expertise from any location. You will be instrumental in driving revenue growth for various hospitality establishments by implementing effective pricing, inventory management, and demand forecasting strategies. Your primary responsibility will be to maximize revenue and market share through strategic decision-making and the application of sophisticated revenue management principles.

You will analyze market trends, competitor activities, and customer behavior to develop dynamic pricing models. This role involves close collaboration with sales, marketing, and operations teams to ensure cohesive strategies. The ideal candidate possesses a strong understanding of the hospitality industry, coupled with exceptional analytical skills and proficiency in revenue management systems and tools. You should be adept at interpreting complex data, identifying opportunities, and presenting actionable insights to stakeholders. A proactive approach to problem-solving and a commitment to achieving measurable results are crucial for success in this remote role.

Responsibilities:
  • Develop and implement comprehensive revenue management strategies to optimize occupancy, rates, and revenue across multiple properties.
  • Conduct thorough market analysis, competitor benchmarking, and demand forecasting.
  • Set pricing strategies based on demand, seasonality, events, and market conditions.
  • Manage inventory and availability across all distribution channels.
  • Collaborate with marketing and sales teams to develop promotional offers and packages.
  • Monitor key performance indicators (KPIs) and provide regular reports on revenue performance.
  • Identify opportunities for upselling and cross-selling to enhance guest experience and revenue.
  • Utilize revenue management software and tools to their fullest potential.
  • Train and guide property-level staff on revenue management best practices.
  • Stay informed about industry best practices and emerging trends in hospitality revenue management.
Qualifications:
  • Bachelor's degree in Hospitality Management, Business Administration, Economics, or a related field.
  • Minimum of 4 years of experience in revenue management, preferably within the hospitality sector.
  • Proven track record of successfully increasing revenue and profitability.
  • Strong analytical and quantitative skills with expertise in data interpretation.
  • Proficiency with hotel property management systems (PMS) and revenue management software (e.g., IDeaS, Duetto).
  • Excellent communication, presentation, and interpersonal skills.
  • Ability to work independently and manage time effectively in a remote setting.
  • Demonstrated understanding of the Hospitality & Tourism industry dynamics.
This is a unique opportunity to contribute to Our client's success in a remote capacity, serving the vibrant market of Kericho, Kericho, KE . We offer a competitive compensation package for this exciting role.
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Remote Revenue Manager (Hospitality)

30100 Moiben KES190000 Annually WhatJobs Direct

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full-time
Our client, a leading name in the hospitality sector, is seeking a strategic and experienced Remote Revenue Manager to optimize profitability across their properties. This fully remote role allows you to leverage your expertise in revenue management from anywhere, driving critical business decisions. You will be responsible for developing and implementing dynamic pricing strategies, forecasting demand, and managing inventory to maximize revenue and achieve occupancy goals. Your role will involve extensive data analysis, market trend assessment, and the utilization of advanced revenue management systems. You will collaborate closely with sales, marketing, and operations teams to ensure a cohesive approach to revenue generation. Key responsibilities include analyzing competitor pricing, identifying opportunities for upselling and cross-selling, and developing promotional offers. You will also be tasked with creating detailed reports on revenue performance, presenting insights and recommendations to senior leadership. The ideal candidate possesses a deep understanding of the hospitality industry, strong analytical and quantitative skills, and a proven ability to implement effective revenue management strategies. Excellent communication and interpersonal skills are essential for collaborating with diverse teams remotely. Experience with property management systems (PMS) and revenue management software is crucial. This position requires a proactive individual who can adapt to changing market conditions and drive continuous improvement in revenue performance, all while working remotely and maintaining strong operational connections.
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Director of Revenue Management, Hospitality

00100 Moiben KES380000 Annually WhatJobs Direct

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full-time
Our client, a leading name in the hospitality and tourism sector, is looking for a strategic and analytical Director of Revenue Management to join their globally distributed team in a fully remote role. This position is responsible for developing and implementing innovative revenue management strategies to maximize profitability and market share across their portfolio of properties. You will leverage sophisticated forecasting techniques, pricing strategies, and distribution channel management to optimize room occupancy and average daily rates. The ideal candidate will have extensive experience in revenue management within the hospitality industry, with a deep understanding of market dynamics, competitor analysis, and consumer behavior. Your responsibilities will include setting pricing guidelines, managing inventory controls, conducting demand forecasting, and analyzing performance data to identify trends and opportunities. You will collaborate closely with sales, marketing, and operations teams to ensure alignment of pricing and promotional strategies with overall business objectives. This role requires strong leadership skills, excellent analytical capabilities, and a proven ability to drive financial performance. Proficiency in revenue management software and data analysis tools is essential. As this is a fully remote position, you must be a self-starter with exceptional organizational skills, the ability to manage your time effectively, and a commitment to achieving results in a virtual environment. You will be responsible for presenting insights and recommendations to senior leadership, influencing strategic decisions that impact revenue generation. The ability to adapt to changing market conditions and develop agile strategies is highly valued. We are seeking a candidate who is passionate about the hospitality industry and dedicated to achieving top-tier revenue performance. Your contribution will be critical in shaping the financial success of our client's operations. This role is based remotely, allowing you to work from any location while contributing to a globally recognized brand.
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Senior Hospitality Operations Consultant

30100 Moiben KES330000 Annually WhatJobs Direct remove_red_eye View All

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contractor
Our client is seeking a distinguished Senior Hospitality Operations Consultant to provide expert strategic guidance and operational improvements to businesses within the hospitality and tourism sector. This is a fully remote role, leveraging your extensive industry knowledge and experience to drive success for our client's diverse portfolio of establishments. The Senior Consultant will be responsible for conducting comprehensive operational assessments, identifying areas for enhancement in service delivery, guest experience, staff training, and financial performance. You will develop customized action plans, implement best practices, and mentor management teams to achieve superior operational outcomes. Key responsibilities include analyzing market trends, competitor strategies, and customer feedback to formulate effective business solutions. The successful candidate will possess a deep understanding of hotel management, restaurant operations, event planning, and tourism trends. Proficiency in operational efficiency tools, P&L analysis, and hospitality management software is crucial. This role demands exceptional analytical, problem-solving, and interpersonal skills, with the ability to build strong relationships with stakeholders at all levels. This is a remote-first opportunity, offering the flexibility to consult with clients globally without the need for constant travel to physical locations. We are looking for a highly motivated and results-driven professional with a passion for elevating the hospitality industry. Your ability to translate strategic insights into tangible operational improvements will be highly valued. Join our client's team of remote experts and contribute to shaping outstanding guest experiences and driving profitability. This position allows you to utilize your industry expertise in a flexible, work-from-home setting, making a significant impact on the success of various hospitality ventures. The Senior Consultant will be expected to advise on operational efficiency, revenue management, and customer service excellence, ensuring that clients achieve their business objectives. This role requires a forward-thinking approach to industry challenges and opportunities, providing strategic direction and hands-on support where needed.
Location: Remote (Eldoret, Uasin Gishu, KE)
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Senior Hospitality Operations Manager

50100 Kakamega, Western KES350000 Monthly WhatJobs Direct remove_red_eye View All

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contractor
Our client, a distinguished hospitality group committed to delivering exceptional guest experiences, is seeking an accomplished Senior Hospitality Operations Manager for a fully remote consulting position. This role is crucial for providing strategic guidance and operational oversight to various hospitality establishments, driving efficiency, guest satisfaction, and profitability. You will leverage your extensive industry expertise to analyze operations, identify areas for improvement, and implement best practices across departments such as F&B, front office, housekeeping, and events. The ideal candidate possesses a deep understanding of hospitality management, strong leadership capabilities, and a proven track record in optimizing operational performance. You will work closely with on-site management teams, acting as a trusted advisor and driving positive change through remote collaboration. This is a unique opportunity to shape the success of multiple hospitality venues while enjoying the flexibility of a remote work arrangement. Responsibilities will include:
  • Conducting comprehensive remote assessments of hospitality operations.
  • Developing and implementing strategies to enhance guest satisfaction and loyalty.
  • Optimizing operational workflows and cost controls across various departments.
  • Providing guidance on staffing, training, and performance management.
  • Ensuring adherence to brand standards and service excellence.
  • Advising on revenue management and sales strategies.
  • Troubleshooting operational challenges and implementing effective solutions.
  • Developing and delivering training programs for operational staff.
  • Staying abreast of industry trends and best practices in hospitality management.

A Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred. A minimum of 10 years of progressive experience in senior management roles within the hospitality industry (hotels, resorts, restaurants). Proven experience in operations management, with a demonstrated ability to improve efficiency and profitability. Strong understanding of all aspects of hotel operations, including F&B, front desk, and housekeeping. Excellent analytical, problem-solving, and strategic thinking skills. Outstanding communication, interpersonal, and client-facing skills, with the ability to build rapport remotely. Ability to work autonomously and manage multiple projects concurrently. This is an excellent opportunity for a seasoned hospitality leader to provide expert guidance to a range of properties, operating remotely with a conceptual link to **Kakamega, Kakamega, KE**.
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