What Jobs are available for Hospitality in Eldoret?
Showing 668 Hospitality jobs in Eldoret
Hospitality Operations Manager
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Director of Luxury Hospitality Operations
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Key Responsibilities:
- Develop and implement strategic operational plans to achieve the company's business objectives and financial targets.
- Oversee the day-to-day operations of multiple luxury hotel properties, ensuring the highest standards of service and quality.
- Provide leadership, guidance, and mentorship to General Managers and operational teams across the portfolio.
- Drive initiatives to enhance guest satisfaction and loyalty through exceptional service delivery.
- Monitor financial performance, including revenue, costs, and profitability, and implement strategies for improvement.
- Ensure compliance with all health, safety, and regulatory standards.
- Develop and manage operating budgets, capital expenditure plans, and resource allocation.
- Lead the implementation of new operational systems, technologies, and service standards.
- Foster strong relationships with key stakeholders, including owners, suppliers, and local authorities.
- Champion a culture of continuous improvement, innovation, and employee development.
- Conduct regular property visits (where feasible) and performance reviews.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field; Master's degree preferred.
- 10+ years of progressive experience in luxury hotel operations management, with at least 5 years in a senior leadership role (e.g., Hotel Manager, Operations Director).
- Proven experience managing multiple properties or a large-scale luxury resort.
- In-depth knowledge of all hotel operational departments, including F&B, Rooms Division, Sales & Marketing, and Finance.
- Strong understanding of luxury guest expectations and service standards.
- Excellent financial acumen, including budgeting, forecasting, and P&L management.
- Exceptional leadership, communication, and interpersonal skills.
- Ability to lead and motivate teams effectively, including managing remote interactions.
- Experience with hotel management software and operational technologies.
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Remote Hospitality Experience Curator
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Key Responsibilities:
- Design and curate personalized travel experiences and itineraries based on client preferences and emerging travel trends.
- Research and identify unique, high-quality local vendors, attractions, and activities to enhance guest stays.
- Develop and maintain strong relationships with hotels, tour operators, and experience providers.
- Create compelling content and detailed guides for guests, highlighting local culture, dining, and hidden gems.
- Provide exceptional remote customer support and concierge services to guests throughout their travel journey.
- Analyze guest feedback and market trends to continuously improve service offerings and experience design.
- Collaborate with marketing teams to develop engaging promotional materials for unique travel packages.
- Manage booking processes and ensure seamless coordination between guests and service providers.
- Stay updated on global travel regulations, safety protocols, and sustainability practices in tourism.
- Proactively identify opportunities to add value and create memorable moments for each traveler.
- Bachelor's degree in Hospitality Management, Tourism, Marketing, or a related field, or equivalent practical experience.
- Demonstrable experience in travel planning, itinerary development, or luxury hospitality.
- Exceptional knowledge of diverse travel destinations and a passion for creating authentic cultural experiences.
- Outstanding communication, negotiation, and interpersonal skills.
- Proficiency in CRM systems and travel booking platforms.
- Creative mindset with a strong ability to think outside the box and anticipate guest needs.
- Ability to work independently and manage time effectively in a remote setting.
- Fluency in English and at least one other major international language is a plus.
- A genuine commitment to delivering unparalleled guest satisfaction.
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Remote Hospitality Revenue Manager
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You will analyze market trends, competitor activities, and customer behavior to develop dynamic pricing models. This role involves close collaboration with sales, marketing, and operations teams to ensure cohesive strategies. The ideal candidate possesses a strong understanding of the hospitality industry, coupled with exceptional analytical skills and proficiency in revenue management systems and tools. You should be adept at interpreting complex data, identifying opportunities, and presenting actionable insights to stakeholders. A proactive approach to problem-solving and a commitment to achieving measurable results are crucial for success in this remote role.
Responsibilities:
- Develop and implement comprehensive revenue management strategies to optimize occupancy, rates, and revenue across multiple properties.
- Conduct thorough market analysis, competitor benchmarking, and demand forecasting.
- Set pricing strategies based on demand, seasonality, events, and market conditions.
- Manage inventory and availability across all distribution channels.
- Collaborate with marketing and sales teams to develop promotional offers and packages.
- Monitor key performance indicators (KPIs) and provide regular reports on revenue performance.
- Identify opportunities for upselling and cross-selling to enhance guest experience and revenue.
- Utilize revenue management software and tools to their fullest potential.
- Train and guide property-level staff on revenue management best practices.
- Stay informed about industry best practices and emerging trends in hospitality revenue management.
- Bachelor's degree in Hospitality Management, Business Administration, Economics, or a related field.
- Minimum of 4 years of experience in revenue management, preferably within the hospitality sector.
- Proven track record of successfully increasing revenue and profitability.
- Strong analytical and quantitative skills with expertise in data interpretation.
- Proficiency with hotel property management systems (PMS) and revenue management software (e.g., IDeaS, Duetto).
- Excellent communication, presentation, and interpersonal skills.
- Ability to work independently and manage time effectively in a remote setting.
- Demonstrated understanding of the Hospitality & Tourism industry dynamics.
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Remote Revenue Manager (Hospitality)
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Director of Revenue Management, Hospitality
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Senior Hospitality Operations Consultant
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Location: Remote (Eldoret, Uasin Gishu, KE)
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Senior Hospitality Operations Manager
Posted 1 day ago
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- Conducting comprehensive remote assessments of hospitality operations.
- Developing and implementing strategies to enhance guest satisfaction and loyalty.
- Optimizing operational workflows and cost controls across various departments.
- Providing guidance on staffing, training, and performance management.
- Ensuring adherence to brand standards and service excellence.
- Advising on revenue management and sales strategies.
- Troubleshooting operational challenges and implementing effective solutions.
- Developing and delivering training programs for operational staff.
- Staying abreast of industry trends and best practices in hospitality management.
A Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred. A minimum of 10 years of progressive experience in senior management roles within the hospitality industry (hotels, resorts, restaurants). Proven experience in operations management, with a demonstrated ability to improve efficiency and profitability. Strong understanding of all aspects of hotel operations, including F&B, front desk, and housekeeping. Excellent analytical, problem-solving, and strategic thinking skills. Outstanding communication, interpersonal, and client-facing skills, with the ability to build rapport remotely. Ability to work autonomously and manage multiple projects concurrently. This is an excellent opportunity for a seasoned hospitality leader to provide expert guidance to a range of properties, operating remotely with a conceptual link to **Kakamega, Kakamega, KE**.
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