502 Ey jobs in Nairobi

Investment and financial services advisor

Nairobi, Nairobi KES60000 - KES80000 Y Madison Group Kenya

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Company Description

Madison Group Limited is a leading locally owned insurance company in Kenya, incorporated in 1988 following a merger between Crusader Plc and Kenya Commercial Insurance Corporation. Offering both Life and General Insurance as well as Investment Management services, Madison has its headquarters in Nairobi, with twenty-seven branches across principal towns in Kenya. Despite economic challenges and industry competition, Madison continues to grow, achieving a combined premium income of over 2 billion by the end of 2012. The company's primary objectives are to provide top-notch insurance products at reasonable prices and offer unparalleled customer service.

Role Description

This is a full-time on-site role located in Nairobi County, Kenya, for an Investment and Financial Services Advisor. The advisor will be responsible for providing clients with financial planning, investment advice, retirement planning, and overall financial advisory services. Day-to-day tasks include analyzing clients' financial situations, developing personalized financial plans, recommending appropriate investment products, and maintaining long-term client relationships through exceptional customer service.

Qualifications

  • Financial Planning, Finance, and Retirement Planning skills
  • Strong knowledge of Investments and Financial Advisory services
  • Excellent communication and interpersonal skills
  • Analytical and problem-solving abilities
  • Ability to work independently and as part of a team
  • Diploma or Bachelor's degree in Finance, Economics, Business Administration, or related field
  • Professional certifications such as CFP (Certified Financial Planner) or CFA (Chartered Financial Analyst) are a plus
  • Experience in the insurance or financial services industry is preferred
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Financial Services Advisor

Nairobi, Nairobi KES1200000 - KES3600000 Y Lulek Capital Management Ltd

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Company Description

Lulek Capital Management Ltd offers comprehensive investment and insurance services with a deep commitment to helping individuals and businesses achieve their financial goals. The company blends expertise, innovation, and personalization to deliver exceptional value. With a mission to empower clients with the knowledge and solutions needed to build and protect their financial futures, Lulek Capital offers a range of investment products and strategies, including retirement planning and wealth management. Additionally, the company provides insurance solutions encompassing life, health, and property insurance to safeguard what matters most to clients.

Role Description

This is a full-time on-site role for a Financial Services Advisor located in Nairobi County, Kenya. The Financial Services Advisor will be responsible for providing financial planning, retirement planning, and investment advisory services to clients. Key tasks include analyzing clients' financial situations, offering financial advice, developing personalized financial strategies, and managing investment portfolios. The advisor will also be responsible for maintaining client relationships, conducting regular reviews, and staying updated on financial market trends and products.

Qualifications

  • Expertise in Financial Planning and Retirement Planning
  • Strong background in Finance and Investments
  • Experience in providing Financial Advisory services
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Relevant certifications such as CFP (Certified Financial Planner) or CFA (Chartered Financial Analyst) are a plus
  • Bachelor's degree in Finance, Economics, Business Administration, or a related field
  • Experience in the financial services industry is highly desirable
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Business Manager

Nairobi, Nairobi KES1440000 - KES14400000 Y Dorbe-Leit Consulting Limited

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Company Description
Our client is a technology company that is working to connect over 1 million homes in Africa to satelite internet services. .

Job Description
Job Purpose:
To lead and manage the overall operations of the business unit, ensuring the achievement of sales, profitability, and operational efficiency targets through effective team leadership, resource management, stakeholder engagement, and the development of robust lead generation strategies.

Key Responsibilities:

  • Strategic Lead Generation & Sales Growth:

  • Develop, implement, and oversee comprehensive lead generation strategies for the business unit, including marketing campaigns, partnerships, and community outreach initiatives.

  • Analyse lead sources and conversion rates to continuously optimize lead generation efforts.
  • Collaborate with the Sales Team to set lead generation targets and ensure a consistent pipeline of qualified prospects.
  • Identify and pursue new market segments or channels for lead acquisition.
  • Monitor the effectiveness of various lead generation activities and adjust strategies as needed.

  • Strategic Planning & Performance Management:

  • Develop and implement strategic plans to achieve and exceed monthly and annual sales targets.

  • Set individual and team KPIs for sales and technical staff, monitor performance closely, and provide regular feedback and coaching.
  • Analyse sales and installation data to identify trends, areas for improvement, and opportunities for growth.
  • Conduct regular performance reviews and implement development plans for team members.

  • Financial Management & Profitability:

  • Oversee all financial aspects of the business unit, including revenue generation, cost control, and budget management.

  • Analyse profit and loss (P&L) statements to identify areas of inefficiency and implement corrective actions.
  • Approve expenditures and manage operational costs to maximize profitability.
  • Prepare and present financial reports to senior management.

  • Inventory & Asset Management:

  • Ensure accurate tracking and management of all inventory (products, kits, spare parts) to prevent stockouts or overstocking.

  • Implement robust inventory control procedures, conduct regular stock counts, and reconcile physical stock with system records.
  • Manage asset allocation and maintenance for operational efficiency.

  • Stakeholder & Relationship Management:

  • Act as the primary liaison between the business unit and external stakeholders, including accountants, lawyers, suppliers, and regulatory bodies.

  • Ensure compliance with all legal and regulatory requirements.
  • Build and maintain strong, productive relationships with all key stakeholders to support business operations and growth.

  • Operational Excellence:

  • Optimize operational processes to enhance efficiency and customer satisfaction.

  • Ensure a safe and productive working environment for all staff.

Address customer complaints and escalations effectively and professionally

Qualifications
Atleast 10 years in middle/senior management as a commercial and customer experience expert within the technology sector.

Additional Information

Starting salary is Kshs 120,000 per month.

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Investment Analyst

Nairobi, Nairobi KES600000 - KES1200000 Y Sustainable Business Consulting

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About Us

We are a Sustainability firm dedicated to unlocking growth opportunities for businesses that drive inclusive and sustainable development. Our focus is on businesses that deliver measurable financial returns alongside social and environmental impact.

Through capital investments, capacity building, and technical assistance, we partner with mission-aligned investors, development partners, and ecosystem enablers to strengthen the sector across Africa

We are seeking a
high-caliber Investment Analyst
to join our team. The ideal candidate is an analytically strong, detail-oriented professional who is passionate about business growth, impact investing, and translating data-driven insights into sound investment decisions.

Key Responsibilities

  1. Investor Readiness & Technical Assistance

  2. Work directly with businesses to strengthen their investor readiness through financial modeling, governance, and reporting support.

  3. Identify operational or capacity gaps and coordinate with partners to deliver technical assistance.
  4. Support training, coaching, and workshops that help businesses enhance financial management, strategy, and investment appeal.

2.Deal Sourcing & Pipeline Development

  • Identify and screen high-potential businesses aligned with our investment thesis and impact mandate.
  • Conduct initial business assets including market potential, growth readiness, financial performance, and impact contribution.
  • Develop and maintain a structured deal pipeline, including market mapping and tracking of potential investees.
  • Build relationships with accelerators, incubators, and enterprise support organizations to identify investable s.

3.Due Diligence & Valuation

  • Conduct comprehensive due diligence covering financial, operational, and impact aspects of potential investments.
  • Develop robust financial models, perform sensitivity analyses, and determine valuation estimates.
  • Assess risk exposure, management capacity, and business scalability.
  • Prepare due diligence reports and investment memos for internal and investor review.

4. Investor Relations & Co-Investment Support

  • Support engagement with existing and prospective investors, DFIs, and co-investment partners.
  • Prepare investor materials, including pipeline summaries, performance dashboards, and impact reports.
  • Manage investor data rooms, respond to due diligence queries, and coordinate co-investment documentation.
  • Contribute to fundraising activities by preparing investment decks and portfolio impact case studies.

5. Portfolio Monitoring & Impact Reporting

  • Track portfolio company performance, monitor financial KPIs, and assess social and environmental outcomes.
  • Compile quarterly and annual performance and impact reports for internal and external stakeholders.
  • Identify and support value creation opportunities across the portfolio.

Qualifications & Skills

  • Bachelor's degree in Finance, Economics, Business, Accounting, or related field. Master's degree or CFA certification is an advantage.
  • 3–5 years of relevant experience in investment analysis, financing, private equity, venture capital, or impact investing.
  • Strong financial modeling, valuation, and investment appraisal skills.
  • Solid understanding of the landscape, including challenges around access to finance, capacity building, and scaling.
  • Familiarity with blended finance structures, DFIs, and impact measurement frameworks (e.g., IRIS+, SDGs).
  • Excellent analytical, presentation, and communication skills.
  • Strong interpersonal skills and the ability to engage with entrepreneurs, investors, and development partners.
  • High integrity, curiosity, and a commitment to sustainable economic growth.

Application:

Send you CV and Cover Letter to by 20th October 2025

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Legal Expert

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About SBC

Sustainable Business Consulting (SBC) was established in 2016 with the vision of helping business to attain economic prosperity by being environmentally restorative and socially just.

SBC is a trusted partner in advancing sustainable business models, ESG integration, and responsible investment practices in Uganda and the East African region. We support corporates, SMEs, startups, financial institutions, and development partners to design strategies that drive profitability, resilience, and positive social and environmental impact.

Who we are looking for:

We are seeking passionate professionals and consultants who bring deep expertise, a willingness to give back, and a commitment to nurturing Uganda's entrepreneurial ecosystem. If you have experience in any of the following areas, we'd love to hear from you:

This is your chance to make a lasting impact by sharing your knowledge, offering strategic guidance, and walking alongside innovators who are building a more sustainable, inclusive, and resilient economy.

Position: Consulting Legal Expert

Contract of Type: Part time

Job Summary:

We are seeking an Associate Legal Expert to provide strategic legal guidance and technical expertise to SBC. The Legal Expert will play a critical role in ensuring compliance with national and international laws, regulations, and best practices related to corporate governance, ESG, sustainable finance, and impact investment. This role is ideal for a highly motivated professional with a strong legal background, business acumen, and an interest in sustainability.

Key Responsibilities:

·Provide legal advisory services on corporate governance, contracts, partnerships, and regulatory compliance.

· Review, draft, and negotiate agreements, MoUs, consultancy contracts, and partnership frameworks.

·Advise on regulatory requirements related to ESG, sustainable finance, green investments, and environmental compliance in Uganda and East Africa.

· Support clients in aligning with national laws, regional policies, and international frameworks (ESG)

·Conduct legal due diligence for projects, investments, and partnerships.

· Stay abreast of legislative changes and advise on implications for clients' operations.

·   Act as the primary point of contact with government bodies and regulatory agencies in Uganda. Stay informed about changes in laws affecting the real estate and construction industries and advise management accordingly.

·   Provide training and capacity-building on legal aspects of sustainability, corporate governance, and responsible business conduct.

·   Support dispute resolution and risk management strategies.

·   Dispute Resolution: Manage and provide support in any legal disputes or litigation

·   Ensure SBC's internal legal compliance and risk frameworks are up to date.

Qualifications & Experience

·   A Bachelor of Laws (LL.B) degree; master's degree in law, Corporate/Commercial Law, or International Business Law is an advantage.

·   Advocate of the High Court of Uganda with a valid practicing certificate.

·   Minimum 5 years' post-qualification experience, preferably in corporate/commercial law, ESG, or development consulting.

·   Demonstrated experience advising businesses, financial institutions, or NGOs on regulatory compliance and governance.

·   Familiarity with sustainability, ESG standards, and impact investment frameworks is highly desirable.

·   Excellent drafting, negotiation, and analytical skills.

·   Strong interpersonal and communication skills with ability to work across diverse stakeholders.

·   Self-motivated, able to work independently on a part-time/consultancy basis.

Send your CV , Cover letter and Proficiency certificate to with the title LEGAL EXERT - UGANDA

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Business Analyst, Full Time, Kenya - 2025/2026

Nairobi, Nairobi KES600000 - KES1200000 Y Boston Consulting Group (BCG)

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Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

Our 12-months analyst program targets fresh graduates looking to explore a career in consulting and to develop young talent into future leaders through research, training, mentoring and coaching sessions. During the program, you will receive mentorship and coaching by working alongside experienced consultants and collaborating in a team where you get to develop your skill and advance your knowledge. During this period, you will;

  • Collaborate in cross-functional teams to address client challenges.
  • Communicate effectively with stakeholders, presenting results and driving implementation.
  • Collect internal and external information on relevant companies and markets.
  • Participate/conduct interviews with clients, companies in the sector and specialists in the subject under analysis, both inside and outside BCG
  • Collect and analyze information to draw insightful conclusions.
  • Participate in working meetings with clients to discuss ideas on work subjects and assumptions, progress reports, conclusions, and recommendations.
  • Any other related duties as may be assigned to you sometimes.

What You'll Bring

  • A final-year bachelor's degree student or recently graduated, within the past 2 years, with a minimum of a Second-Class Upper degree/ GPA of 60+ or equivalent and a minimum high school overall grade of B+ or above from a top university
  • Proven record of leadership in school or through extracurricular activities
  • Strong analytical skills for quantitative problem-solving, paired with high attention to detail.
  • Critical thinking skills to evaluate information, make informed decisions, and develop innovative solutions.
  • Comfortable working in dynamic environments with different projects for you to work on.
  • Excellent verbal and written communication skills in English and strong interpersonal skills
  • Ability to work collaboratively in diverse teams and adapt to changing environments.
  • Work authorization, open to Kenyan National or East Africa Residence

Who You'll Work With

Be part of a team that flourishes with challenge and collaboration, where your ideas are valued, and your potential is limitless. Together, let's create solutions and make a lasting impact on businesses and society.

Additional info

Career Development: We are committed to your growth. As a business analyst, you'll receive training, coaching, and mentorship to further develop your skills and expertise. At BCG you'll have the opportunity to explore new horizons and expand your potential.

Application Deadline: Friday 31st October 2025

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.

BCG is an E - Verify Employer. Click here for more information on E-Verify.

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Data analytics and Research Intern

Nairobi, Nairobi KES60000 - KES80000 Y Sustainable Business Consulting

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Job Description

A Business Data Analytics and Research intern plays a crucial role in organizations by leveraging data to drive strategic decision-making, conducting research to identify market trends, and optimizing business operations. Below are key responsibilities and skills typically associated with this role:

Key Responsibilities:

  1. Data Collection and Analysis
    :

  2. Gather and analyze business, market, and financial data from various sources to provide insights into performance and trends.

  3. Use statistical tools to interpret data sets, identifying patterns and trends that inform business decisions.

2.Data Visualization, Reporting and Presentation
:

  • Prepare and present detailed reports, dashboards, and visualizations that summarize key data insights and findings.
  • Communicate complex data results to non-technical stakeholders in a clear and actionable manner.
  • Capacity to develop concept notes and proposals based on market research gaps

3. Market Research
:

  • Conduct qualitative and quantitative research to identify new market opportunities, competitor analysis, and customer preferences.
  • Evaluate market conditions, industry trends, and competitors' activities to support business growth strategies.
  • Prepare presentations based on market research reports

4.Business Performance Monitoring
:

  • Monitor key performance indicators (KPIs) to track business progress and identify areas for improvement.
  • Recommend improvements based on data insights to optimize processes, reduce costs, and increase profitability.

5.Collaborating with Teams
:

  • Work closely with different departments such as marketing, finance, and operations to align data-driven insights with business objectives.
  • Provide support for product development, sales strategies, and customer experience initiatives through data analysis.

6.Data Management
:

  • Ensure the accuracy, completeness, and security of data.
  • Develop and maintain databases, data collection systems, and strategies for efficient data storage and retrieval.

Key Skills:

1.Data Analytics Tools
:

  • Proficient in tools like SQL, Excel, Tableau, Power BI, Google Analytics, and other business intelligence platforms.

2.Statistical Analysis
:

  • Knowledge of statistical software (e.g., R, SAS, SPSS) and techniques such as regression analysis, hypothesis testing, and predictive modeling.

3.Research and Excellent Writing skills:

  • Strong ability to conduct both primary and secondary research, including surveys, interviews, and literature reviews.
  • Capacity to develop report and concepts based on market research reports

4.Problem-Solving
:

  • Analytical thinking to identify issues, trends, and opportunities through data, and propose actionable solutions.

5.Communication Skills
:

  • Excellent written and verbal communication skills to present findings and recommendations clearly to stakeholders.

6.Attention to Detail
:

  • High level of precision in handling large data sets and ensuring data accuracy.

7.Project Management
:

  • Ability to manage multiple research projects simultaneously, ensuring timely delivery of results.

Education, knowledge and experience:

  • A degree in Agricultural Economics or a related field.
  • Experience in management and analysis of data.
  • Field experience and synthesis of data and lessons for learning
  • Knowledge and savvy of data analysis software, especially Stata.
  • Very strong analytical skills and applied statistical experience.
  • Good scientific wring experience.
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Assistant Accountant

Nairobi, Nairobi KES1200000 - KES3600000 Y Auxilium Business Consultants (ABC) Ltd

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Company Description

Auxilium Business Consultants Ltd (ABC) is a consulting firm staffed with highly qualified and experienced professionals dedicated to supporting businesses, startups, SMEs, individuals, and nongovernmental organizations. We provide outsourced services including bookkeeping, accounting, tax consultancy, payroll management, and financial advisory. Our services extend to funding business plan proposals, financial literacy training, and business strategy planning. Our mission is to help our clients build sustainable businesses that ensure profit maximization and promote social and environmental well-being.

Role Description

This is a full-time on-site role for an Assistant Accountant at Auxilium Business Consultants Ltd, located in Nairobi County, Kenya. The Assistant Accountant will be responsible for recording financial transactions, reconciliations, assisting with the preparation of financial statements, handling payables and receivables, and supporting in tax preparations. Day-to-day tasks will also include maintaining the general ledger, conducting audits, and ensuring compliance with accounting principles and regulations.

The ideal candidate will bring 1–2 years of accounting experience preferable with QuickBooks experience. The role requires understanding in tax compliance (all taxes), accounts payable & receivable, inventory management, and cost accounting.

Key Responsibilities:

  • Manage accounts payable, receivable, reconciliations, and cash flow.
  • Assist in tax compliance: VAT, PAYE, WHT, Corporation Tax, NSSF, SHA, Excise duty and Standard levy.
  • Support inventory control, cost analysis, and reconciliations.
  • Strengthen internal controls and support audits.
  • Prepare financial reports and ensure compliance with IFRS and Kenyan tax laws.
  • Record and reconcile daily financial transactions
  • Assist in preparing financial statements and management reports.
  • Assist in preparing financial statements and management reports.
  • Record and reconcile daily financial transactions.
  • Maintain accurate ledgers, journals, and supporting schedules.
  • Support preparation of tax returns, statutory filings, and compliance matters.
  • Assist in payroll processing and staff expense reconciliations.
  • Support internal and external audit processes.
  • Maintain filing systems for financial documents (digital & physical).
  • Provide support in budgeting and forecasting.
  • Handle supplier invoicing, payments, and account reconciliations.
  • Perform other duties as assigned to support the finance department.

Qualifications:

At least CPA part II.

Strong knowledge of Kenyan tax laws, and accounting software (QuickBooks, Sage, ERP).

To apply,
send your CV and cover letter to

(Budget- Gross of 25k-30k)

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Market Manager

Nairobi, Nairobi KES1200000 - KES2400000 Y Kaplan

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Job Description

Role

The Market Manager role will be employed by
Remote
and based in Nairobi, Kenya. The role will include providing services to the
Student Recruitment department of Kaplan International Pathways (KIP) ANZ portfolio.

This is a
hands-on role
that combines student recruitment, relationship management, and market development. You will be responsible for supporting and developing our partner agent network, generating new business, and ensuring the retention of existing business. A key aspect of the role is the delivery of
exceptional customer service
and strong collaboration with both internal and external stakeholders.

Responsibilities

  • Support the Regional Director
    in implementing a multi-channel engagement strategy to drive student recruitment across Nairobi, Kenya.
  • Promote Kaplan International Pathways ANZ study options
    by effectively informing and training agents on courses, destinations, career pathways, and application procedures.
  • Deliver exceptional customer service
    to internal and external stakeholders, ensuring timely responses to enquiries and proactive support.
  • Build and maintain strong relationships
    with key stakeholders, including education agents, university partners, sponsorship bodies, and industry associations.
  • Provide market intelligence and competitor analysis
    , reporting regularly on KPIs and progress against objectives.
  • Collaborate with KI ANZ businesses and university partners
    to identify and develop opportunities for mutual growth.
  • Evaluate and prioritise engagement activities
    such as events, fairs, and exhibitions, ensuring strong ROI and effective use of budget.
  • Represent Kaplan International in-region
    , travelling independently (15–20 weeks per year) to attend exhibitions, seminars, and stakeholder meetings.

Requirements

  • University-level education.
  • Proven experience in international education agent relationship management
    and engagement across diverse markets.
  • Extensive knowledge of the Australia and New Zealand international higher education industry
    , including government regulations and compliance frameworks.
  • Demonstrated success in international marketing and engagement
    , with a strong grasp of using marketing resources for different audiences.
  • Experience travelling and working across South & East Africa
    , with the ability to operate independently in-region.
  • Strong communication and interpersonal skills
    , with the confidence to engage stakeholders at all levels.
  • Highly organised, results-driven, and resilient
    , with excellent problem-solving skills and the ability to manage conflicting priorities under pressure.
  • Flexibility to travel overseas extensively
    (15–20 weeks per year) and work irregular hours as required.

About us

Kaplan Australia is a division of Kaplan International (KI), one of the world's leading providers of lifelong education. Each year, KI supports over one million students worldwide in achieving their educational and career goals. While our educational offerings span a diverse range of programs, our unwavering commitment to exceptional quality and strong learning outcomes remains consistent across all our operations. Kaplan International encompasses the English Language, Higher Education, Vocational Education, and Financial Training sectors on a global scale. Its key business divisions operate across North America, Europe, the Middle East, Africa, China, Hong Kong, Northeast Asia, Southeast Asia, Singapore, Australia, and New Zealand.

Closing Date for Applications:
15th October 2025

Please note that we may close the vacancy on an earlier date if a suitable shortlist has been gathered so if you're interested in applying, please don't delay.

Background-Check Notice & Declaration

Kaplan and many of its major clients operate in highly regulated environments. This requires us to be proactive and diligent in relation to personnel background checks and to undertake thorough vetting of candidates for roles of this nature. To enable Kaplan to assess a candidate's suitability for this role, each candidate will be required to answer pre-screening questions, and, if you receive a conditional offer of employment, you will be required to undertake the relevant background checks (unless Kaplan determines otherwise). These checks may include one or more of the following: verification of identity, working rights, criminal history, qualifications, and working with children clearance. If you are shortlisted, Kaplan will advise you which checks are required for this role and explain how you will undertake the checks. Kaplan is committed to handling your personal information appropriately. Please see the Privacy Policy at for information about how Kaplan may handle your personal information in connection with this application process.

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IT Business Analyst

Nairobi, Nairobi KES1200000 - KES2400000 Y PhynaTech

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About us

We are a young and vibrant team of technology consultants who are passionate about solving client problems. Our key focus is on supporting our clients in their digital transformation journeys from ideation through to implementation. We are looking for a business analyst to join our team on a contract basis, to help us in driving digital transformation for our clients.

The Role

The ideal candidate will be someone with a technology background and business analysis experience. The person will report directly to the project manager and their main tasks will include performing detailed requirements analysis, documenting processes, and performing user acceptance testing. To succeed in this role you should have a natural analytical way of thinking and be able to explain difficult concepts to non-technical users.

Note: This is a business analyst role and NOT a data analyst role.

Your Responsibilities

  • Work with various stakeholders to analyse business requirements and design solutions that enable the business to achieve its objectives, improve user experience, and drive system adoption.
  • Leverage on standard system functionality and custom development to solve complex business requirements.
  • Responsible for quality assurance, ensuring accurate testing cycles
  • Complete gap analysis for as-is and to-be processes; translating into functional and technical specifications.
  • Support change management initiatives related to new feature releases including documentation and training.
  • Maintain familiarity with upstream / downstream integrations and their impact on feature enhancements
  • Identify, document, communicate and enforce standard business processes as they relate to the system.
  • Create operational excellence through best practice sharing and process consistency across all users.
  • Serve as an agent of change and drive effective communication to all business stakeholders

We will only consider candidates who meet the following criteria

  • Degree in Information Technology or any related field
  • Minimum of 5 years experience in requirements gathering and facilitating user workshops
  • Experience in managing stakeholders across different departments of the organisation
  • Experience in documenting technical and functional business requirements
  • Experience in the design of process flows and in process improvement
  • Experience in working in collaboration with software development teams during the entire Software Development Life Cycle
  • Experience in supporting users during System Testing and User Acceptance Testing
  • Strong communication and collaboration skills
  • Working knowledge or and experience with agile management methodologies
  • Prior experience in consulting is desirable but not mandatory
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