E-commerce Store Manager

80100 Nairobi, Nairobi KES130000 Annually WhatJobs remove_red_eye View All

Posted 8 days ago

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full-time
Our client is looking for a skilled and proactive E-commerce Store Manager to oversee their online retail operations. This is a fully remote position, allowing you to manage the store from anywhere in Kenya. The E-commerce Store Manager will be responsible for driving sales, managing inventory, optimizing the customer experience, and ensuring the smooth day-to-day operations of the online store. Your duties will include developing and implementing e-commerce strategies, managing product listings and merchandising, analyzing sales data to identify trends and opportunities, and coordinating with marketing teams to drive traffic and conversions. You will also be responsible for managing customer service inquiries, handling order fulfillment logistics, and ensuring compliance with online retail best practices. The ideal candidate will have a strong background in e-commerce management, with proven experience in online sales, digital marketing, and inventory management. Proficiency in e-commerce platforms (e.g., Shopify, WooCommerce) and a solid understanding of SEO, SEM, and social media marketing are essential. Excellent analytical, problem-solving, and communication skills are required, as is the ability to work independently and manage multiple priorities in a remote environment. Join our client's growing retail team and lead their online presence to new heights, remotely supporting their business activities associated with **Mombasa, Mombasa, KE**.
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E-commerce Merchandising Manager

80100 Nairobi, Nairobi KES85000 Annually WhatJobs

Posted 23 days ago

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Job Description

full-time
Our client, a leading online retailer with a rapidly growing digital presence, is seeking a strategic and creative E-commerce Merchandising Manager to join their entirely remote team. This role is pivotal in shaping the online customer experience by optimizing product visibility, assortment, and promotional strategies across various digital platforms. The ideal candidate will possess a deep understanding of e-commerce best practices, data analytics, and customer behavior to drive online sales and enhance brand positioning. This is a fantastic opportunity to influence the digital storefront and contribute to significant revenue growth in a virtual setting.

Responsibilities:
  • Develop and execute comprehensive e-commerce merchandising strategies to drive sales, conversion rates, and customer engagement.
  • Manage the online product catalog, ensuring accurate product information, compelling descriptions, and high-quality imagery.
  • Optimize product placement, categorization, and navigation on the website to enhance user experience and searchability.
  • Plan and implement promotional campaigns, sales events, and personalized customer offers in collaboration with marketing teams.
  • Analyze website traffic, sales data, and customer behavior using analytics tools (e.g., Google Analytics, Adobe Analytics) to identify trends and opportunities.
  • Conduct A/B testing on various merchandising elements, such as product layouts, calls-to-action, and promotional banners.
  • Collaborate with the buying and inventory teams to ensure optimal stock levels and timely product launches.
  • Stay current with e-commerce trends, competitor activities, and emerging technologies to maintain a competitive edge.
  • Manage relationships with third-party platform providers and ensure seamless integration.
  • Provide regular performance reports and insights to senior management on key merchandising metrics.

Qualifications:
  • Bachelor's degree in Marketing, Business Administration, E-commerce, or a related field.
  • Minimum of 4 years of experience in e-commerce merchandising, digital marketing, or a similar role, with a proven track record in a remote environment.
  • Strong understanding of e-commerce platforms (e.g., Shopify, Magento, BigCommerce) and related technologies.
  • Proficiency in web analytics tools and data interpretation.
  • Excellent understanding of SEO principles and their application to product listings.
  • Creative mindset with a keen eye for visual merchandising and user experience design.
  • Strong analytical and problem-solving skills, with the ability to translate data into actionable strategies.
  • Exceptional communication, collaboration, and project management skills.
  • Ability to work independently, manage priorities, and deliver results in a fast-paced, remote setting.
  • A passion for online retail and a customer-centric approach within the retail industry .
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Remote E-commerce Merchandising Manager

80100 Nairobi, Nairobi KES95000 Monthly WhatJobs

Posted 1 day ago

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full-time
Our client is seeking a highly creative and data-driven E-commerce Merchandising Manager to lead their online retail strategy. This is a fully remote position, allowing you to shape the digital storefront from anywhere. You will be responsible for optimizing product presentation, driving online sales, and enhancing the customer shopping experience across all digital channels. Your core duties will involve developing and executing merchandising strategies, analyzing sales data to identify trends and opportunities, and ensuring product assortments are aligned with market demands and brand objectives. You will work closely with marketing, product development, and operations teams to ensure a cohesive and effective online retail presence. The ideal candidate will have a strong understanding of e-commerce platforms, digital marketing principles, and customer behavior analytics. Experience in visual merchandising, content creation, and promotional planning is essential. You will be tasked with managing product categorization, search optimization, A/B testing of product pages, and implementing personalized recommendations to boost conversion rates. This role requires a keen eye for detail, a strategic mindset, and the ability to translate customer insights into actionable merchandising plans. Strong analytical skills are a must, as you will be continuously monitoring key performance indicators (KPIs) such as conversion rate, average order value (AOV), and customer lifetime value (CLV). We are looking for an innovative individual who can stay ahead of e-commerce trends and drive growth in a competitive online marketplace. This is an exciting opportunity to take ownership of a critical function within a growing company, with the flexibility of remote work.
Responsibilities:
  • Develop and execute comprehensive e-commerce merchandising strategies to drive sales and profitability.
  • Manage product catalog, including categorization, product information, and visual assets.
  • Optimize product pages for search engines (SEO) and user experience (UX).
  • Analyze sales data, customer behavior, and market trends to identify merchandising opportunities.
  • Plan and execute online promotions, campaigns, and seasonal merchandising initiatives.
  • Implement and manage product recommendations and personalization strategies.
  • Collaborate with marketing teams to align merchandising efforts with digital marketing campaigns.
  • Work with the product development team to ensure product assortments meet market demand.
  • Monitor and report on key e-commerce merchandising KPIs (e.g., conversion rate, AOV, site traffic).
  • Stay current with e-commerce trends, competitor activities, and emerging technologies.
Qualifications:
  • Bachelor's degree in Marketing, Business, Fashion Merchandising, or a related field.
  • Minimum of 5 years of experience in e-commerce merchandising or a related online retail role.
  • Proven experience with e-commerce platforms (e.g., Shopify, Magento, WooCommerce).
  • Strong understanding of SEO, SEM, and digital marketing principles.
  • Excellent analytical skills with the ability to interpret data and generate actionable insights.
  • Experience with A/B testing and conversion rate optimization (CRO).
  • Strong visual merchandising and content strategy skills.
  • Excellent communication and collaboration skills, with the ability to work effectively in a remote team.
  • Creative mindset and a passion for online retail.
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Senior E-commerce Merchandising Manager

80103 Nairobi, Nairobi KES3200000 Annually WhatJobs remove_red_eye View All

Posted 22 days ago

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full-time
Our client, a rapidly growing online retail powerhouse, is seeking an experienced Senior E-commerce Merchandising Manager to lead their virtual merchandising strategy. This fully remote position is responsible for optimizing product presentation, driving sales performance, and enhancing the overall customer shopping experience across our digital platforms. You will leverage data analytics, market trends, and customer insights to curate compelling product assortments, develop effective promotional strategies, and manage the visual merchandising elements of our online store. Your expertise in e-commerce, category management, and digital marketing will be key to success. This role offers a dynamic and flexible work environment for a results-oriented professional.

Key Responsibilities:
  • Develop and execute comprehensive e-commerce merchandising strategies to drive online sales and profitability.
  • Manage and optimize product assortments for all relevant product categories, ensuring alignment with brand strategy and customer demand.
  • Analyze sales data, website traffic, conversion rates, and customer behavior to identify trends and opportunities for improvement.
  • Plan and implement online promotional campaigns, including daily deals, seasonal sales, and new product launches.
  • Oversee the visual merchandising of the e-commerce website, ensuring high-quality product imagery, compelling descriptions, and intuitive navigation.
  • Collaborate with marketing, UX/UI, and content teams to create engaging and effective online shopping experiences.
  • Conduct competitive analysis to identify market trends and opportunities within the e-commerce landscape.
  • Manage product information, pricing, and inventory accuracy on the e-commerce platform.
  • Develop and maintain detailed performance reports, providing insights and recommendations to senior management.
  • Stay abreast of emerging e-commerce technologies and best practices in online merchandising.
  • Optimize product categorization, filtering, and search functionality to improve discoverability.
  • Manage vendor relationships and collaborate on product launches and promotions.
Qualifications:
  • Bachelor's degree in Marketing, Business Administration, E-commerce, or a related field. MBA is a plus.
  • Minimum of 5 years of experience in e-commerce merchandising, online retail, or category management.
  • Proven track record of driving sales growth and improving conversion rates in an online environment.
  • Strong analytical skills with proficiency in web analytics tools (e.g., Google Analytics) and e-commerce platforms (e.g., Shopify, Magento).
  • Expertise in visual merchandising principles for digital platforms.
  • Excellent understanding of online marketing strategies and customer journey mapping.
  • Strong project management and organizational skills.
  • Exceptional communication, presentation, and interpersonal skills.
  • Ability to work independently, manage multiple projects, and meet deadlines in a fast-paced remote setting.
  • Experience with A/B testing and conversion rate optimization techniques is highly desirable.
This is an exciting opportunity to shape the online retail experience for a leading brand. The role is based in Mombasa, Mombasa, KE , but is a fully remote position.
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E-commerce Merchandising Manager - Global Fashion

80201 Nairobi, Nairobi KES3000000 Annually WhatJobs

Posted 6 days ago

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Job Description

full-time
Our client, a rapidly expanding global online fashion retailer, is seeking an experienced E-commerce Merchandising Manager to lead their remote merchandising strategy. This position is crucial for driving online sales, optimizing product presentation, and enhancing the customer shopping experience across all digital platforms. The ideal candidate will possess a deep understanding of e-commerce trends, strong analytical skills, and a passion for fashion.

Key Responsibilities:
  • Develop and execute a comprehensive e-commerce merchandising strategy aligned with brand objectives and sales targets.
  • Manage the online product catalog, ensuring accurate and compelling product information, imagery, and pricing.
  • Analyze sales data, website traffic, and customer behavior to identify trends, opportunities, and areas for improvement.
  • Optimize product placement, navigation, and search functionality to maximize conversion rates and average order value.
  • Plan and execute promotional campaigns, including markdowns, bundles, and seasonal offers, in collaboration with marketing and buying teams.
  • Monitor competitor activities and market trends to ensure a competitive online offering.
  • Collaborate with the UX/UI design team to enhance the overall website user experience and visual appeal.
  • Manage the online product lifecycle from initial launch through to end-of-life.
  • Provide regular reports on merchandising performance, insights, and recommendations to senior management.
  • Work closely with the content team to ensure all product descriptions and associated marketing copy are engaging and SEO-friendly.
  • Actively participate in cross-functional team meetings, contributing to overall e-commerce strategy and execution.
  • Champion best practices in online visual merchandising and customer journey optimization.

Qualifications:
  • Bachelor's degree in Marketing, Business Administration, Fashion Merchandising, or a related field.
  • Minimum of 5 years of experience in e-commerce merchandising, with a proven track record in the fashion industry.
  • Strong understanding of e-commerce platforms (e.g., Shopify, Magento, Salesforce Commerce Cloud) and analytics tools (e.g., Google Analytics).
  • Excellent analytical and problem-solving skills, with the ability to translate data into actionable insights.
  • Proven ability to develop and implement successful merchandising strategies.
  • Strong understanding of SEO principles and their application in e-commerce.
  • Exceptional communication, collaboration, and stakeholder management skills, particularly within a remote setting.
  • Creative eye for visual merchandising and digital content presentation.
  • Experience managing product information management (PIM) systems is a plus.
  • Demonstrated ability to work independently and manage multiple priorities in a fast-paced, remote environment.
This remote role offers an exciting opportunity to shape the online presence of a growing fashion brand and directly impact its commercial success. Join our innovative and collaborative team and help us define the future of online fashion retail.
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E-commerce Store Manager - Luxury Goods

80100 Nairobi, Nairobi KES90000 Annually WhatJobs

Posted 14 days ago

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Job Description

full-time
Our client is looking for an experienced and strategic E-commerce Store Manager to oversee the online operations of their luxury goods business. This role is entirely remote, allowing you to manage operations from anywhere. You will be responsible for the end-to-end management of the e-commerce platform, ensuring a seamless and engaging customer experience. Key responsibilities include developing and implementing e-commerce strategies, optimizing website performance, managing product listings and inventory, and driving online sales growth. You will analyze sales data, customer behavior, and market trends to identify opportunities for improvement and innovation. This position requires a strong understanding of digital marketing, SEO/SEM, social media marketing, and email marketing to drive traffic and conversions. You will also manage customer service inquiries, ensuring prompt and professional resolution of issues. The ideal candidate will have a proven track record in e-commerce management, with a focus on luxury brands. Excellent analytical skills, a keen eye for detail, and a passion for customer satisfaction are essential. You should be proficient with e-commerce platforms (e.g., Shopify, Magento) and analytics tools (e.g., Google Analytics). This is a remote position, contributing to the success of our online presence, with the operational hub implicitly connected to Mombasa, Mombasa, KE . You will collaborate with cross-functional teams, including marketing, logistics, and IT, to achieve business objectives. We seek a proactive and creative individual who can adapt to the ever-evolving e-commerce landscape and deliver exceptional results. If you are a visionary leader with a passion for luxury retail and a drive to excel in the digital space, we want to hear from you. This role offers a competitive salary and the opportunity to shape the future of our online brand.
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Senior E-commerce Merchandising Manager - Remote

80100 Nairobi, Nairobi KES220000 Annually WhatJobs remove_red_eye View All

Posted 23 days ago

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Job Description

full-time
Our client is actively recruiting a strategic and results-driven Senior E-commerce Merchandising Manager for their entirely remote team. This role is essential for optimizing the online product presentation, customer experience, and sales performance across all digital platforms. The ideal candidate will possess extensive experience in e-commerce merchandising, digital marketing, and data analysis. You will be responsible for developing and executing comprehensive merchandising strategies that align with brand objectives and drive revenue growth. This includes curating product assortments, managing product lifecycle, optimizing product listings, and ensuring accurate product information and compelling visual content. You will conduct in-depth analysis of sales data, website traffic, customer behavior, and market trends to identify opportunities for improvement and inform merchandising decisions. Strong proficiency with e-commerce platforms, analytics tools (e.g., Google Analytics), and A/B testing methodologies is required. Collaboration with marketing, product, and operations teams is key to creating cohesive and successful online campaigns and promotions. The ability to manage multiple product categories and prioritize effectively in a fast-paced, remote environment is crucial. You will oversee the visual merchandising of the website, ensuring a user-friendly and engaging shopping experience. Experience with SEO best practices as they relate to product content is also highly beneficial. This is an excellent opportunity for a seasoned merchandising professional to lead and innovate within a leading e-commerce organization, enjoying the benefits of a fully remote work setup and contributing to significant commercial success.
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Remote Senior E-commerce Merchandising Manager

80100 Nairobi, Nairobi KES170000 Annually WhatJobs

Posted 23 days ago

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Job Description

full-time
Our client, a dynamic and rapidly growing online retail business, is looking for a seasoned Senior E-commerce Merchandising Manager to join their fully remote team. This critical role is responsible for optimizing the online product offering, enhancing the customer shopping experience, and driving sales growth through effective merchandising strategies. You will oversee the product catalog, ensuring accurate and compelling product content, competitive pricing, and strategic product placement across the e-commerce platform. Key responsibilities include analyzing sales data, market trends, and competitor activities to identify opportunities for product assortment expansion and promotional campaigns. You will develop and execute a comprehensive merchandising calendar, managing product launches, seasonal promotions, and cross-selling/up-selling initiatives. The ideal candidate possesses a deep understanding of e-commerce platforms, user experience (UX) best practices, and online conversion rate optimization (CRO). Strong analytical and reporting skills are essential, with proficiency in using e-commerce analytics tools to track performance and inform merchandising decisions. You will collaborate closely with marketing, buying, and inventory management teams to ensure alignment with overall business objectives. Experience in A/B testing product page layouts, imagery, and descriptions to improve engagement and conversion is highly desirable. This position requires excellent communication and leadership skills, with the ability to guide and mentor junior merchandising staff. This is an outstanding opportunity for a strategic and data-driven e-commerce professional to make a significant impact on a thriving online retail brand from a remote work setting.
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Warehouse and Inventory Control Manager

80202 Nairobi, Nairobi KES320000 Annually WhatJobs

Posted 7 days ago

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full-time
Our client is seeking an experienced and strategic Warehouse and Inventory Control Manager to lead their logistics operations, operating entirely remotely. This role is paramount to ensuring the efficient flow of goods, optimal inventory levels, and the seamless operation of the warehouse management system (WMS). You will be responsible for developing and implementing robust inventory control strategies, optimizing warehouse layout and processes, and managing a distributed team of logistics professionals. The ideal candidate possesses a deep understanding of supply chain management, advanced inventory techniques, and experience with WMS implementation and optimization. Key responsibilities include forecasting inventory needs, minimizing stockouts and overstock situations, and ensuring the accuracy of inventory records through cycle counting and regular audits. You will also oversee inbound and outbound logistics, negotiate with suppliers and carriers, and implement continuous improvement initiatives to enhance operational efficiency and reduce costs. This position requires strong leadership, analytical skills, and the ability to effectively manage projects and people remotely. You will collaborate closely with procurement, sales, and production teams to align inventory strategies with business objectives. We are looking for a results-oriented individual who can drive performance, implement best practices, and contribute to the overall success of our supply chain operations in a fully remote capacity.

Responsibilities:
  • Develop and implement comprehensive inventory control policies and procedures.
  • Oversee all aspects of warehouse operations, including receiving, storage, and dispatch.
  • Manage and optimize the Warehouse Management System (WMS).
  • Conduct regular inventory audits and cycle counts to ensure accuracy.
  • Analyze inventory data to forecast demand and plan procurement.
  • Minimize inventory holding costs while meeting service level agreements.
  • Negotiate with suppliers and logistics providers for optimal service and cost.
  • Implement process improvements to enhance warehouse efficiency and productivity.
  • Manage and mentor the remote logistics and warehouse team.
  • Ensure compliance with safety regulations and operational standards.
Qualifications:
  • Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field.
  • 5+ years of experience in warehouse management and inventory control.
  • Proven experience with Warehouse Management Systems (WMS) implementation and management.
  • Strong understanding of inventory planning, forecasting, and control methodologies.
  • Excellent leadership, analytical, and problem-solving skills.
  • Experience in managing remote teams and operations.
  • Proficiency in logistics software and data analysis tools.
  • Strong communication and negotiation abilities.
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Remote Warehouse Inventory Manager

80200 Nairobi, Nairobi KES120000 Annually WhatJobs

Posted 6 days ago

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full-time
Our client is seeking a dedicated and experienced Remote Warehouse Inventory Manager to oversee and optimize inventory levels across their supply chain operations. This position requires a strategic thinker with a proven track record in inventory control, warehouse management systems (WMS), and supply chain best practices. As a fully remote role, you will leverage technology and exceptional communication skills to ensure accuracy, efficiency, and cost-effectiveness in inventory management. Your primary responsibility will be to maintain optimal stock levels, minimize discrepancies, and ensure timely availability of goods.

Key Responsibilities:
  • Develop and implement robust inventory management strategies to ensure optimal stock levels and minimize carrying costs.
  • Oversee the accurate tracking of all incoming and outgoing inventory using a Warehouse Management System (WMS).
  • Conduct regular cycle counts and physical inventories to verify stock accuracy and identify discrepancies.
  • Analyze inventory data to forecast demand, identify trends, and make recommendations for stock adjustments.
  • Manage relationships with suppliers regarding inventory levels, lead times, and order fulfillment.
  • Implement and enforce inventory control policies and procedures to prevent loss, damage, or obsolescence.
  • Collaborate with procurement, logistics, and sales teams to ensure alignment on inventory needs.
  • Identify opportunities for process improvements to enhance inventory accuracy and efficiency.
  • Train and mentor warehouse staff on inventory best practices and WMS usage (where applicable remotely).
  • Generate regular reports on inventory levels, turnover rates, and stock aging.
  • Ensure compliance with all relevant health, safety, and security regulations within warehouse environments.

Qualifications:
  • Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field.
  • Minimum of 5 years of progressive experience in warehouse inventory management.
  • Proven experience with Warehouse Management Systems (WMS) and inventory control software.
  • Strong analytical and problem-solving skills, with the ability to interpret complex inventory data.
  • Excellent understanding of supply chain principles and best practices.
  • Strong communication and interpersonal skills, with the ability to collaborate effectively in a remote setting.
  • Demonstrated ability to manage and optimize inventory levels, reduce carrying costs, and improve stock accuracy.
  • Proficiency in Microsoft Excel and other relevant analytical tools.
  • Detail-oriented with a commitment to accuracy and process excellence.
  • Ability to work independently, prioritize tasks, and meet deadlines in a remote environment.
  • Experience in overseeing remote warehouse operations or coordinating with multiple warehouse sites is a plus.

This is an exciting remote opportunity for an experienced Inventory Manager to impact operations supporting the Malindi, Kilifi, KE area. If you are a driven professional with a passion for optimizing warehouse efficiency and maintaining impeccable inventory accuracy, we want to hear from you. Join our client's team and play a crucial role in their supply chain success.
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