Market Manager

New
Nairobi, Nairobi KES1200000 - KES2400000 Y Kaplan

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Job Description

Role

The Market Manager role will be employed by
Remote
and based in Nairobi, Kenya. The role will include providing services to the
Student Recruitment department of Kaplan International Pathways (KIP) ANZ portfolio.

This is a
hands-on role
that combines student recruitment, relationship management, and market development. You will be responsible for supporting and developing our partner agent network, generating new business, and ensuring the retention of existing business. A key aspect of the role is the delivery of
exceptional customer service
and strong collaboration with both internal and external stakeholders.

Responsibilities

  • Support the Regional Director
    in implementing a multi-channel engagement strategy to drive student recruitment across Nairobi, Kenya.
  • Promote Kaplan International Pathways ANZ study options
    by effectively informing and training agents on courses, destinations, career pathways, and application procedures.
  • Deliver exceptional customer service
    to internal and external stakeholders, ensuring timely responses to enquiries and proactive support.
  • Build and maintain strong relationships
    with key stakeholders, including education agents, university partners, sponsorship bodies, and industry associations.
  • Provide market intelligence and competitor analysis
    , reporting regularly on KPIs and progress against objectives.
  • Collaborate with KI ANZ businesses and university partners
    to identify and develop opportunities for mutual growth.
  • Evaluate and prioritise engagement activities
    such as events, fairs, and exhibitions, ensuring strong ROI and effective use of budget.
  • Represent Kaplan International in-region
    , travelling independently (15–20 weeks per year) to attend exhibitions, seminars, and stakeholder meetings.

Requirements

  • University-level education.
  • Proven experience in international education agent relationship management
    and engagement across diverse markets.
  • Extensive knowledge of the Australia and New Zealand international higher education industry
    , including government regulations and compliance frameworks.
  • Demonstrated success in international marketing and engagement
    , with a strong grasp of using marketing resources for different audiences.
  • Experience travelling and working across South & East Africa
    , with the ability to operate independently in-region.
  • Strong communication and interpersonal skills
    , with the confidence to engage stakeholders at all levels.
  • Highly organised, results-driven, and resilient
    , with excellent problem-solving skills and the ability to manage conflicting priorities under pressure.
  • Flexibility to travel overseas extensively
    (15–20 weeks per year) and work irregular hours as required.

About us

Kaplan Australia is a division of Kaplan International (KI), one of the world's leading providers of lifelong education. Each year, KI supports over one million students worldwide in achieving their educational and career goals. While our educational offerings span a diverse range of programs, our unwavering commitment to exceptional quality and strong learning outcomes remains consistent across all our operations. Kaplan International encompasses the English Language, Higher Education, Vocational Education, and Financial Training sectors on a global scale. Its key business divisions operate across North America, Europe, the Middle East, Africa, China, Hong Kong, Northeast Asia, Southeast Asia, Singapore, Australia, and New Zealand.

Closing Date for Applications:
15th October 2025

Please note that we may close the vacancy on an earlier date if a suitable shortlist has been gathered so if you're interested in applying, please don't delay.

Background-Check Notice & Declaration

Kaplan and many of its major clients operate in highly regulated environments. This requires us to be proactive and diligent in relation to personnel background checks and to undertake thorough vetting of candidates for roles of this nature. To enable Kaplan to assess a candidate's suitability for this role, each candidate will be required to answer pre-screening questions, and, if you receive a conditional offer of employment, you will be required to undertake the relevant background checks (unless Kaplan determines otherwise). These checks may include one or more of the following: verification of identity, working rights, criminal history, qualifications, and working with children clearance. If you are shortlisted, Kaplan will advise you which checks are required for this role and explain how you will undertake the checks. Kaplan is committed to handling your personal information appropriately. Please see the Privacy Policy at for information about how Kaplan may handle your personal information in connection with this application process.

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Pastoral Private Sector Market Integration Expert Consultant

New
Nairobi, Nairobi KES50000 - KES100000 Y ReliefWeb

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Job Description

Kenya

Pastoral Private Sector Market Integration Expert Consultant

Organization

  • African Union - InterAfrican Bureau for Animal Resources

Posted 2 Sep 2025 Closing date 29 Sep 2025

Introduction and Context

The African Union Inter-African Bureau for Animal Resources (AU-IBAR) is a specialized technical office of the Department Agriculture, Rural Development, Blue Economy and Sustainable Environment (DARBE) of the African Union Commission (AUC). The vision of AU-IBAR is: "An Africa in which animal resources contribute significantly to integration, prosperity and peace". Its Mission is: to provide leadership and integrated support services for the development of animal resources in Africa.

AU-IBAR's Mandate Is To Support And Coordinate The Sustainable Development And Utilization Of Animal Resources (livestock, Fisheries And Wildlife) To Enhance Nutrition And Food Security And Contribute To The Wellbeing And Prosperity Of The People In The Member States Of The AU. AU-IBAR Is The Main Vehicle For The AU To Develop Appropriate And Independent Expertise To Support And Coordinate The Sustainable Development And Utilization Of Animal Resources To Enhance Food And Nutrition Security And Contribute To The Wellbeing And Prosperity Of The People In The AU Member States. Under This Mandate, AU-IBAR Is Implementing The Africa Pastoral Markets Development (APMD) Platform, a 4-year Pan-African Initiative For Investment/market-enabled, Adaptive Transformation For Pastoralism. AU-IBAR Recognizes That Pastoralists Are Critical For Inclusive Agricultural Transformation In Africa As

  • Pastoralists account for 2 – 7% of national GDP and contribute % of meat across Africa (up to 50% of meat exports in many geographies).
  • Demand for meat and milk in SSA expected to increase by more than 250% by 2050
  • Pastoralists provide valuable ecosystem services, using indigenous climate adaptive practices on marginal lands, sequestering carbon, and managing water in ASAL regions
  • Despite potential benefits, pastoral programs have focused on humanitarian activities instead of integrating pastoralists with livestock markets

However, pastoralists are severely marginalized and disproportionately impacted by climate change. Historic investments, though significant, have had limited impact. Given the increasing demand for livestock products, pressure on natural resources, and climate shocks, AU-IBAR is committed to promoting the adoption of a long-term systems lens and coordinated actions within and across countries and sectors/stakeholders to tailor approaches to pastoral communities and archetypes.

With Support From The Gates Foundation (GF), AU-IBAR Is Hosting And Operationalizing The APMD Platform, a 4-year Continental Initiative, Which Will Build On Prior Programs And Strengthen The Pastoral Sector Enabling Environment To

  • Integrate pastoralists with livestock markets, create positive cycles for investment in the value chain, strengthen business continuity, and provide more affordable livestock-sourced products for more consumers.
  • Unlock the full potential of up to USD Three Billion of planned pastoral investments over the next 3-5 years
  • Strengthen best practice & knowledge sharing for promoting pastoralists' integration into livestock markets; and
  • Identify potential areas to shift long-term funding and investments for better outcomes for pastoralists.

The APMD Platform Will Strategically Influence, Promote And Provide Visibility Of Market-focused Interventions To Enhance Pastoral Integration Into Livestock Markets, Among Key Stakeholders. The Platform Will Achieve That By Convening And Coordinated Actions Through Multi-stakeholder Fora Designed To Implement Priority Actions Under The Three Pillars Below

  • Strengthening the pastoralists integration in livestock marketing,
  • Policy strengthening and strategic implementation, and
  • Strengthening and diffusing functional data ecosystems

Objective

For the implementation of this project, AU-IBAR seeks the services of a "Pillar-Lead Pastoral Private-Sector Market-Integration Consultant", to lead the implementation of APMD Platform activities focused on "strengthening the pastoral private sector integration into the livestock markets across Africa, and globally".

Under the direct supervision of the APMD Platform Coordinator at AU-IBAR, the Pillar Lead will oversee the design and implementation of activities aimed at fostering partnerships and collaborations to enhance pastoral integration in livestock markets across Africa and beyond.

Tasks

The Pillar Lead – Pastoral Private Sector Market Integration Consultant will be expected to:

  • Facilitate the integration of pastoralists into formal livestock markets (local/export)
  • Promote stakeholder engagement, coordination and capacity building
  • Promote value addition across pastoral livestock supply chain
  • Promote enhanced investments in pastoral livestock sector
  • Support project implementation, monitoring and evaluation, reporting, project resource management, documentation and information sharing

The key responsibilities of the Consultant will include the following:

i. Project implementation and management

  • Lead the pastoral sector landscape, profiling and market analyses to identify priority private sector partners, investment and marketing opportunities in target geographies / countries
  • Lead the development and coordinate the implementation of a comprehensive strategy for pastoral and private sector engagement, and strengthening their integration in the livestock markets
  • Coordinate the National Market Integration Pillar groups activities.
  • Support the development and management of a database on pastoral marketing-chain.
  • Design and lead the implementation of initiatives aimed at promoting the integration of pastoral private sector into the livestock markets.
  • Explore and advocate for the use of innovative technologies and digital solutions to enhance market access and integration for pastoralists.
  • Contribute to Platform governance and management as a member of the Platform Management Committee (PMC)

ii. Stakeholder engagement, coordination and capacity building

  • Facilitate coordination among various pastoral market stakeholders, including pastoralists (producers), private sector entities, pastoral associations, collective initiatives; NGOs and government agencies; RECs, international partners and development agencies, to ensure seamless operations of the platform.
  • Engage in advocacy and communication activities to raise awareness of the importance of pastoral integration into livestock markets.
  • Facilitate public-private dialogues and develop collaborative business-opportunity proposals for mutually beneficial partnerships and collaborations.
  • Provide technical assistance on sustainable and inclusive business models for pastoral livestock sub-sector.
  • Identify capacity building needs and programs for pastoralists, private sector entities, and other stakeholders to enhance their understanding and engagement in the market integration process, and partnership development.

iii. Monitoring and evaluation, and reporting on project implementation

  • Contribute to the development and operation of a robust M&E frameworks to track progress, measure impact, and identify areas for improvement in market integration initiatives.
  • Contribute to documentation and information sharing.
  • Perform any other duties as requested by the Project Coordinator and the Director of AU-IBAR Expected Outputs and Deliverables.
  • Comprehensive Action Plan for the Private-Sector-Integration pillar.
  • An In-depth analysis of the pastoral and livestock market, identifying opportunities for market integration and potential private sector partnership, in the target countries/geographies.
  • Private sector mapping and profiling for pastoral investment and marketing in targeted geographies / countries.
  • Comprehensive strategy for strengthening pastoralist integration into livestock markets.
  • Mechanism for marketing and investment data collection, analysis, and dissemination.
  • Periodical progress reports (technical and financial) on project status, implementation, achievements vs. milestone, and challenges/risks.
  • Materials for showcasing the private sector investment and engagement in pastoral livestock markets (investment case studies and success stories, successful business model, etc.)
  • Documented capacity building need analysis; and training programs and materials for the sector stakeholders in the targeted geographies.

Duty Station

The Expert will be stationed in the AU-IBAR offices in Nairobi, Kenya with travel on specific assignments agreed with the AU-IBAR Management

Duration

The duration of this assignment is 6 months. The contract may be renewed subject to availability of funds and satisfactory performance.

Remuneration

The remuneration for this Consultancy shall be an all-inclusive monthly fee equivalent to
P2 Step 5
on the AUC Salary Scale.

The expert will be responsible for his/her medical and travel insurance cover for the duration of the consultancy. Expenses for travel on official missions will be covered separately by AU-IBAR in accordance with the applicable African Union Commission rules and regulations.

Supervision and Reporting

The candidate will be under the direct supervision of the Project Coordinator and under the overall supervision of the Director of AU-IBAR.

Requirements
Academic and Professional qualifications

  • Minimum qualification shall be Bachelor's degree in agriculture / livestock production, agribusiness, agriculture / livestock economics, with a strong foundation in pastoral market dynamics, and promoting private sector integration.
  • Post graduate degree, in similar fields will be considered as an advantage.
  • Certifications in project management applications, such as PMP (Project Management Professional) or PRINCE2 (Projects IN Controlled Environments) will be considered as an additional asset, reflecting a standardized knowledge of project management practices.

General Experience

  • Demonstrable experience of a minimum five (5) years in managing / implementing projects, with diverse team, preferably in the pastoral livestock sector development or related fields, at national, regional or multi-country levels.
  • Strong writing, communication, and negotiation skills, with the ability to engage effectively with various stakeholders.
  • Ability to work in a diverse / multicultural environment.
  • Understanding of, and sensitivity to the cultural and socio-economic contexts, ideally in pastoral communities in Africa.
  • Ability to adapt strategies and approaches in dynamic and sometimes challenging environments, ensuring project resilience and success.

Specific Experience

  • Minimum 5 years' experience in implementing and managing development projects, with a strong emphasis on pastoral livestock marketing development.
  • Experience in pastoral livestock or agricultural markets in the African context would be particularly valuable.
  • Demonstrated experience in pastoral livestock sector, with a strong understanding of pastoral and/or livestock marketing, sector actors, challenges, and opportunities.
  • Demonstrated experience in the development and implementing private sector engagement activities, in the context of livestock markets.
  • Strong analytical skills to navigate complex market systems and identify priority investment opportunities, PPP approach applicability for integration and economic growth (e.g., investment models, market analysis, financial analysis, risk assessment and mitigation, etc.).

Other Skills

  • Ability to build relationships and work collaboratively with cross-functional teams and external counterparts is required.
  • Excellent written and verbal communication skills in English is required. Proficiency in any other AU official language (Arabic, French, Kiswahili, Portuguese and Spanish) is desirable.
  • Able to work independently and as part of a team.
  • Self-starter with the ability to strategically plan own work and follow-up on implementation.
  • Ability to complete assignments and tasks on time.

Gender Mainstreaming

The AU Commission is an equal opportunity employer and qualified women are strongly encouraged to apply.

Evaluation Criteria

The applications will be evaluated based on the relevant technical qualifications, experience and competence of the candidates.

Criteria Scores (%)

Qualifications 15
General Experience 20

Specific Experience 40

Other Skills And Experience 20
Language 5

Total
100
Applicants who meet the technical requirements may be invited for an interview (virtual or in person as is appropriate).

How to apply

Submission of the Application

Applications are open to individuals of eligible nationalities. If your career aspirations, qualifications, and experience match the above requirements, please email your application stating
"Pillar Lead - Pastoral Private-Sector Market-Integration Consultant Expert"
in the subject of the email.

Applications should be submitted via email to - with a copy to

The deadline for submission of applications is
29 September 2025
at
23:45 hrs
Nairobi Local Time (EAT).

Applications Should Include The Following
i. A filled Application Form (form is attached);

ii. Detailed curriculum vitae;

iii. Detailed curriculum vitae with names and contact details of professional referees (reference letters may be provided)

iv. Completed declaration on exclusion criteria in the format attached; and,

v. Copies of identification documents.

vi. Demonstration / Proof of proficiency in both written and spoken English and French.

A Personal Data Protection and Privacy Statement is attached as information for the applicants.

Documents
Terms of Reference (English Version)

AU-IBAR Personal Data Protection and Privacy Statement

AU-IBAR Declaration Form

Job details

Country

  • Kenya

City Nairobi Source

  • African Union - InterAfrican Bureau for Animal Resources

Type

  • Consultancy

Career category

  • Program/Project Management

Years of experience

  • 5-9 years

Themes

  • Agriculture
  • Climate Change and Environment

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Director of Market Development (Remote)

80200 Nairobi, Nairobi KES250000 Monthly WhatJobs

Posted 10 days ago

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Job Description

full-time
Our client is seeking a visionary and results-driven Director of Market Development to spearhead growth initiatives on a fully remote basis. This senior leadership role is responsible for identifying, evaluating, and capitalizing on new market opportunities, developing strategic partnerships, and driving revenue growth. You will work closely with cross-functional teams, including sales, marketing, and product development, to craft and execute market entry and expansion strategies. The ideal candidate possesses exceptional strategic thinking, a deep understanding of market dynamics, strong leadership capabilities, and a proven ability to drive significant business growth in a remote-first environment.

Responsibilities:
  • Develop and implement comprehensive market development strategies to expand the company's reach and revenue.
  • Identify and assess new market opportunities, including emerging trends, untapped segments, and competitive landscapes.
  • Build and nurture strategic partnerships with key stakeholders, organizations, and influencers.
  • Lead the development and execution of go-to-market plans for new products and services.
  • Collaborate with sales and marketing teams to define target customer segments and value propositions.
  • Analyze market data, customer feedback, and competitive intelligence to inform strategic decisions.
  • Develop and manage budgets for market development initiatives.
  • Set ambitious but achievable goals for market penetration and revenue growth.
  • Represent the company at industry events, conferences, and trade shows (virtually or in-person as needed).
  • Lead and mentor a remote market development team, fostering a high-performance culture.
  • Drive innovation in market engagement and customer acquisition strategies.
  • Monitor and report on the performance of market development initiatives, adjusting strategies as needed.
  • Ensure alignment between market development efforts and overall company objectives.
  • Cultivate strong relationships with key decision-makers in target markets.
Qualifications:
  • MBA or a Master's degree in Marketing, Business, or a related field.
  • Minimum of 10 years of experience in market development, business development, strategic marketing, or a related senior role.
  • Proven track record of successfully identifying and launching new markets and driving significant revenue growth.
  • Deep understanding of market analysis, competitive strategy, and partnership development.
  • Exceptional strategic thinking, analytical, and problem-solving skills.
  • Strong leadership and team management capabilities, with experience leading remote teams.
  • Excellent communication, negotiation, and presentation skills.
  • Proven ability to build and manage strong relationships with senior stakeholders and partners.
  • Experience in developing and executing complex go-to-market strategies.
  • Proficiency in market research tools and methodologies.
  • Ability to operate effectively in a fast-paced, dynamic, and remote work environment.
  • Strong business acumen and a global perspective.
This is a critical role offering the opportunity to shape the future growth trajectory of our client from a fully remote setting, making a substantial impact on their market presence and success, with a connection to Malindi, Kilifi, KE .
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Senior Strategy Consultant - Market Entry

80100 Nairobi, Nairobi KES7000000 Annually WhatJobs remove_red_eye View All

Posted 9 days ago

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Job Description

full-time
Our client is seeking a highly strategic and experienced Senior Strategy Consultant specializing in market entry analysis and execution. This is a fully remote position, ideal for an individual passionate about international business expansion and market dynamics. You will be instrumental in guiding companies through the complexities of entering new geographical markets, developing comprehensive entry strategies, and facilitating successful launches. Your role will involve extensive market research, competitive analysis, regulatory assessment, and the development of localized business models. You will advise clients on optimal market entry modes, potential partnerships, and risk mitigation strategies to ensure a smooth and profitable transition.

Key Responsibilities:
  • Conduct in-depth market research and analysis for target regions, identifying opportunities and threats.
  • Perform comprehensive competitive landscape assessments, analyzing competitor strategies, strengths, and weaknesses.
  • Evaluate regulatory, political, and economic environments in potential new markets.
  • Develop tailored market entry strategies, including recommendations for market selection, entry modes (e.g., greenfield, acquisition, joint venture), and phased rollout plans.
  • Create detailed financial models and business cases to support market entry recommendations.
  • Advise clients on product localization, pricing strategies, and go-to-market plans.
  • Identify and assess potential strategic partners, distributors, and key stakeholders in new markets.
  • Develop risk mitigation plans to address potential challenges associated with market entry.
  • Provide ongoing support during the implementation phase of market entry strategies.
  • Prepare and deliver compelling presentations and reports to senior client leadership.
  • Stay abreast of global economic trends, trade policies, and emerging market dynamics.
This role demands exceptional analytical skills, strategic thinking, and a nuanced understanding of global business operations. Proven experience in developing and implementing successful market entry strategies is essential. You will work remotely to support clients in **Mombasa, Mombasa, KE**, helping them navigate the challenges and seize the opportunities of global expansion.
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E-commerce Growth Manager - Online Retail

80100 Nairobi, Nairobi KES380000 Annually WhatJobs

Posted 3 days ago

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Job Description

full-time
Our client, a rapidly expanding online retailer, is looking for an innovative and results-driven E-commerce Growth Manager to lead their digital commerce strategy. This fully remote position requires a strategic thinker with a deep understanding of online sales channels, social media marketing, and customer acquisition. You will be instrumental in driving online revenue, enhancing customer experience, and expanding market reach.

Key Responsibilities:
  • Develop and execute a comprehensive e-commerce strategy to maximize sales and profitability.
  • Manage and optimize all online sales channels, including the company website, marketplaces, and social commerce platforms.
  • Oversee the creation and implementation of digital marketing campaigns across social media, email, and paid advertising.
  • Analyze website traffic, sales data, and customer behavior to identify growth opportunities and areas for improvement.
  • Manage product listings, pricing, and promotions to ensure competitiveness and maximize conversion rates.
  • Develop and implement strategies to enhance customer engagement and loyalty through social media and other digital touchpoints.
  • Collaborate with marketing, content, and design teams to create compelling product descriptions, visuals, and marketing materials.
  • Stay abreast of emerging e-commerce trends, technologies, and competitor activities.
  • Manage the e-commerce budget and track ROI for all digital marketing initiatives.
  • Effectively communicate strategies and results to senior leadership in a remote setting.

Qualifications:
  • Bachelor's degree in Marketing, Business, E-commerce, or a related field.
  • Proven experience (5+ years) in e-commerce management, digital marketing, and social media strategy.
  • Demonstrated success in driving online sales growth and managing e-commerce platforms (e.g., Shopify, Magento, WooCommerce).
  • Expertise in social media marketing, SEO, SEM, email marketing, and analytics tools (e.g., Google Analytics).
  • Strong understanding of customer acquisition and retention strategies in an online environment.
  • Excellent analytical skills with the ability to translate data into actionable insights.
  • Outstanding communication and collaboration skills, especially in a remote work context.
  • Ability to manage multiple projects simultaneously and meet deadlines.
  • Experience in the retail sector, particularly in the Mombasa, Mombasa, KE area or similar coastal regions, is an advantage.
  • Creative thinker with a passion for e-commerce and digital innovation.
This is a remote-first role, allowing you to work from anywhere. You will be a key contributor to our client's online success, reporting on strategies and performance relevant to their operations around Mombasa, Mombasa, KE .
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Senior Business Analyst, Market Entry Strategy

80100 Nairobi, Nairobi KES8000000 Annually WhatJobs

Posted 5 days ago

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Job Description

full-time
Our client, a prestigious international management consultancy, is seeking a highly analytical and strategic Senior Business Analyst to focus on market entry strategies. This is a fully remote position, enabling you to contribute to global client projects from the comfort of your home office. You will be instrumental in researching, analyzing, and developing robust strategies for businesses looking to expand into new markets. While the role is fully remote, residing within or near Mombasa, Mombasa, KE may offer logistical advantages for occasional team synchronization, though not mandatory.

Responsibilities:
  • Conduct comprehensive market research and competitive analysis to identify opportunities and threats for market expansion.
  • Analyze economic, political, and social factors impacting market entry feasibility and success.
  • Develop detailed market entry strategies, including go-to-market plans, entry modes, and strategic partnerships.
  • Assess regulatory environments and compliance requirements in target markets.
  • Quantify market potential, revenue forecasts, and financial projections for proposed market entries.
  • Collaborate with clients and internal teams to refine strategies and ensure alignment with business objectives.
  • Prepare and deliver compelling presentations and reports to senior client stakeholders, clearly articulating findings and recommendations.
  • Utilize advanced analytical tools and methodologies to support strategic decision-making.
  • Mentor junior analysts and contribute to the firm's knowledge base on emerging markets.
Qualifications:
  • Master's degree in Business Administration, Economics, International Relations, or a related quantitative field.
  • Minimum of 6 years of experience in business analysis, market research, or strategic consulting, with a specific focus on international market entry.
  • Proven ability to conduct in-depth market analysis and develop actionable strategies.
  • Strong understanding of economic principles, geopolitical landscapes, and international business practices.
  • Excellent analytical, quantitative, and problem-solving skills.
  • Exceptional written and verbal communication skills, with the ability to present complex information clearly and persuasively.
  • Proficiency in data analysis tools and presentation software.
  • Ability to work independently and manage projects effectively in a remote setting.
  • Demonstrated ability to navigate ambiguity and provide strategic recommendations in complex environments.
This is an exceptional opportunity for a strategic thinker to shape global business expansion for leading organizations, all while benefiting from the flexibility of a fully remote role.
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Cloud Sales Manager

New
Nairobi, Nairobi KES1200000 - KES3600000 Y ATLANCIS Technologies

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Job Description

Atlancis Technologies Limited seek to hire a motivated and result-oriented Business Development Manager tasked with formulating and executing strategic plans to grow sales revenue across all company product portfolios. The successful candidate will work broadly and collaboratively to achieve both individual and team targets. They will be responsible for client acquisition across Enterprise, Service Provider and Government sectors.

Responsibilities:

  • Actively develop Cloud sales in the Kenyan Business Unit to deliver required growth and achieve agreed business targets (through new business)
  • Target and contact key decision makers in the target sector to create a need and present new project opportunities, propose specific sales contracts, obtain fully executed contracts for new projects, and achieve business development goals
  • Collaborate with pre-sales to properly coordinate project implementation, and operations support interface, and proactively address problems/customer issues, ensuring customer satisfaction
  • Devise and execute strategies to develop and grow a network of relationships with potential customers and strategic partners
  • Initiate contact with new customers and build relationships with key decision makers in order to create and convert sales opportunities
  • Create monthly and quarterly forecast of sales
  • Negotiate pricing with customers to ensure profitable margin
  • Provide regular feedback to the management on market trends, competitive threats and opportunities to deliver greater value to our customers
  • Reporting on all sales activities including sales and prospecting activities, sales calls, presentations, closed sales, and follow-up activities

Skills & Qualifications:

  • Bachelor's Degree in a Business-related field
  • Over 5years experience within the ICT sector
  • Strong practical knowledge of strategic account development, particularly in building new pipeline of accounts
  • Extensive network of contacts and ability to build and develop these contacts
  • Comprehensive understanding of the new business sales process and the ability to operate at every level within the sales process from conducting a positive initial prospect meeting to crafting and delivering a compelling and successful proposal
  • Strong interpersonal and communication skills with the ability to build relationships with new customers and maintain strong relationships with existing ones
  • Able to deal professionally with internal and external contacts, able to represent the company with a high level of credibility
  • A collaborative style, with exceptional communication and interpersonal skills
  • Results oriented and act with a sense of urgency
  • Comfortable working in an ever changing, fast paced, dynamic environment

Competencies:

  • Personal resilience and mental agility
  • Tenacity
  • Decisive whilst collaborative
  • Excellent Communicator
  • Strong negotiating skills
  • Ability to analyse sales figures and write reports
  • Initiative and the confidence to start things from scratch

How to Apply

If you are up to the challenge, possess the necessary qualifications and experience; please send your CV only quoting the job title on the email subject (Cloud Sales) to on or before Thursday 16th October 2025.

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Senior Retail Operations Manager, E-commerce Integration

01001 Bahati, Nairobi KES390000 Annually WhatJobs

Posted 10 days ago

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full-time
Our client is seeking a highly motivated and experienced Senior Retail Operations Manager to lead their fully remote operations team, focusing on seamless integration between physical and online retail channels. This role is critical for ensuring operational excellence, driving efficiency, and enhancing the customer experience across all touchpoints. You will be responsible for overseeing inventory management, order fulfillment, supply chain logistics, and store operational standards, with a particular emphasis on optimizing e-commerce fulfillment processes and managing omnichannel strategies. The ideal candidate will possess a strong understanding of retail operations, e-commerce logistics, and a proven track record of leading successful operational teams.

Key responsibilities include developing and implementing operational strategies to support business growth and enhance profitability. You will manage and optimize inventory levels across warehouses and retail locations to minimize stockouts and excess inventory. This involves collaborating closely with merchandising, marketing, and technology teams to ensure alignment of operational capabilities with business needs. You will be responsible for establishing and enforcing operational policies and procedures to maintain high standards of quality, safety, and efficiency. The successful candidate will play a key role in managing relationships with third-party logistics providers and vendors, negotiating contracts, and ensuring service level agreements are met. Performance monitoring through key metrics such as fulfillment accuracy, on-time delivery, and cost per order will be crucial. As this is a remote role, exceptional leadership, communication, and problem-solving skills are essential. You must be adept at managing distributed teams, fostering a collaborative work environment, and driving accountability from a distance. This is an excellent opportunity to significantly impact the operational success of a growing retail organization while benefiting from a flexible, remote work arrangement. You will be instrumental in shaping the future of our retail operations.

Qualifications:
  • Bachelor's degree in Business Administration, Operations Management, Supply Chain Management, or a related field.
  • MBA or advanced degree is a plus.
  • Minimum of 8 years of progressive experience in retail operations management, with significant experience in e-commerce fulfillment and omnichannel strategies.
  • Proven expertise in inventory management, warehouse operations, and logistics.
  • Strong understanding of retail point-of-sale (POS) systems and e-commerce platforms.
  • Demonstrated ability to lead and manage remote teams effectively.
  • Excellent analytical, strategic thinking, and problem-solving skills.
  • Exceptional communication, interpersonal, and negotiation skills.
  • Experience in developing and implementing operational policies and procedures.
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Digital Commerce Developer

New
Nairobi, Nairobi KES900000 - KES1200000 Y talent match africa.

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Job Description

Build the Future of Online Shopping with Us

Position:
Digital Commerce Developer

Employer:
tma

Location:
Offices in Sandton, Durban, Cape Town, or Kenya

Work Type:
100% Work-from-the-Office

Shift:
Night Shift – USA Hours (2PM – 11PM, subject to daylight savings adjustments)

At
tma
, we're passionate about connecting talent with opportunity. We are looking for a skilled
Digital Commerce Developer
to join our growing team. If you love creating seamless online shopping experiences and thrive in a dynamic, fast-paced environment, we want to hear from you

What You'll Do:

  • Design, build, and maintain user-friendly online stores that deliver world-class customer experiences.
  • Integrate secure payment gateways and ensure smooth checkout processes.
  • Customize e-commerce platforms (such as Shopify, WooCommerce, Magento, or similar).
  • Troubleshoot, debug, and resolve issues to keep stores running smoothly.
  • Optimize website performance, speed, and responsiveness.
  • Collaborate with designers, marketers, and project teams to bring new ideas to life.

What We're Looking For:

  • Solid experience as a Digital Commerce Developer (front-end and/or back-end).
  • Hands-on knowledge of HTML, CSS, JavaScript, and popular e-commerce platforms.
  • Experience with APIs, integrations, and plugins.
  • Strong problem-solving skills and attention to detail.
  • Ability to work effectively during
    USA night shift hours
    (2PM – 11PM, with adjustments for daylight savings).
  • A proactive, solutions-focused mindset with excellent teamwork skills.

Why Join
tma
?

  • Be part of an international team, working on exciting global projects.
  • Develop cutting-edge solutions that shape the future of digital commerce.
  • Work in an environment that values innovation, growth, and collaboration.
  • Enjoy the stability of a
    work-from-office role
    with modern facilities in Sandton, Durban, Cape Town, or Kenya.

If you're ready to bring online shopping to life and grow your career with
tma
, we'd love to connect with you

This advertiser has chosen not to accept applicants from your region.

Market Engagement Manager

New
Nairobi, Nairobi KES900000 - KES1200000 Y GSMA

Posted today

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Job Description

Department:
Mobile for Development
Team:
Digital inclusion
Location:
London/Nairobi
Position type:
Fixed Term Contract – 6-month maternity cover
What The Hiring Manager Says
"This role offers an exciting opportunity to drive strategic interventions focused on improving the affordability of internet-enabled devices in low-and middle-income countries.
As a Market Engagement Manager, you'll collaborate closely with mobile operators to shape and refine their handset affordability strategies, driving digital inclusion for underserved populations, particularly women.
The role requires a blend of commercial acumen and a passion for digital inclusion. You'll help create scalable and impactful solutions that can drive long-term change for women and underserved populations."
Claire Louise Sterngold, Director, Handset Affordability

About The Team
GSMA Mobile for Development (M4D) is a global team within the GSMA, which brings together our mobile operator members, tech innovators, the development community and governments, to realise the impact of mobile in low- and middle-income countries (LMICs):

This role sits within the GSMA's Connected Women programme. GSMA's Connected Women programme works with mobile operators and their partners to address the barriers to women accessing and using mobile internet and mobile money services. For more information, please visit the GSMA Connected Women website at:

About The Role
As the Market Engagement Manager, you will collaborate with mobile operators and their partners across Sub-Saharan Africa and Asia-Pacific to drive initiatives aimed at improving the affordability and ownership of internet-enabled handsets for women, empowering them to meet their needs and support their livelihoods.

You will engage with operators and others in the mobile eco-system to shape their strategies and approaches to handset affordability, helping to build scalable and impactful solutions for underserved populations, particularly women. Your work will build on the existing efforts of the Digital Inclusion team and ensure that operators are supported in addressing the device affordability barrier.

Key Roles And Responsibilities Include The Following

  • Drive handset affordability initiatives with the telecom industry: Engage with mobile operators and key stakeholders to develop and advance strategies that improve device affordability and adoption for underserved populations (including device financing), with a particular focus on women. Provide direct support through strategic workshops and technical assistance, ensuring timely, high-quality execution and tracking impact to refine and scale initiatives in alignment with digital inclusion goals. Facilitate partnerships for enhanced impact where relevant.
  • Secure operator commitment for technical assistance and research projects: Engage mobile operators to secure their commitment to participate in technical assistance projects, such as qualitative research, design sprints, and program evaluations. Support operators in optimizing their handset affordability and adoption interventions through sharing tailored insights and guidance.
  • Monitor trends and impact measurement: Stay informed about trends in digital inclusion and handset affordability, particularly in LMICs and for women. Help to measure and evaluate the impact of affordability initiatives and use data-driven insights to guide further efforts and improve outcomes.
  • Collaborate with the insights team: Work closely with the insights team to shape thought leadership on handset affordability and deliver data-driven strategic advisory for operators and other stakeholders. Help translate insights from operator engagements into actionable recommendations, contributing to industry best practices and publications.
  • Share insights across the ecosystem: Collaborate with the insights team to document and share findings from operator engagements, disseminating key learnings and actionable insights to the wider mobile and development ecosystem.

About You
The right candidate will bring experience and understanding of how to drive digital inclusion for underserved populations, and in particular women, in low-and middle-income countries at scale. This includes having both strong commercial experience and an understanding of approaches to increasing handset affordability with a gender lens. You will be excited to join a diverse team that shares a passion for the ways mobile technology can empower underserved populations in low- and middle-income countries, especially women.

You must have the right to work in the UK or Kenya.

Capabilities

  • Commercial expertise: Commercial experience, with a strong understanding of the telecom sector and mobile for development initiatives. Experience in strategy, consulting, or telecom business is highly desirable.
  • Expertise in handset affordability and barriers to access: Knowledge and understanding of approaches to improving handset affordability and/or consumer credit, with a strong understanding of the broader challenges facing underserved populations in LMICs—particularly women—in accessing and using mobile phones. Knowledge of holistic approaches that address additional barriers such as digital skills, safety and security, relevance, and access is highly desirable.
  • Strategic and analytical skills: Proven ability to develop and implement actionable strategies with measurable impact, particularly in the mobile sector. Skilled in recognizing commercially viable approaches that drive social impact and able to adjust tactics to keep operator partners aligned with project goals.
  • Experience in LMICs with underserved populations, ideally with a focus on women: Experience working with underserved communities in LMICs, particularly in Sub-Saharan Africa or Asia-Pacific. Background in mobile for development or development contexts is a plus.
  • Exceptional communication and advocacy skills: Strong written and verbal communication skills with an emphasis on influencing and persuading stakeholders. Capable of communicating complex ideas clearly and convincingly to diverse audiences to maintain commitment and focus from operator partners.
  • Tenacious relationship-building and influence: Demonstrated ability to build and sustain strong relationships with key stakeholders, especially with mobile operators who may have competing priorities. Able to effectively engage and influence operators both virtually and in-person, maintaining momentum and alignment on key initiatives.
  • Global perspective and cultural sensitivity: Ability to work effectively in a global, cross-cultural environment, with strong collaboration skills across diverse teams.
  • Project management and execution: Strong project management skills with the ability to work independently. Demonstrated ability to manage multiple projects, including workshops, events, meetings with various partners and stakeholders. A proactive, solutions-oriented mindset is essential for driving impactful initiatives.

Contract type
Fixed Term Contract (Fixed Term)

Worker type
Employee

What We Offer
Working at the GSMA offers you unparalleled access to the mobile industry. We offer a chance to truly shape the direction of mobile, whatever your role. By joining the GSMA, you will be exposed to a fast-paced rapidly evolving environment, working on global solutions, genuinely fascinating and industry-changing projects and a stimulating and dynamic environment designed to enable you to flourish.

In addition to architect-designed offices and competitive compensation, our benefits include fantastic learning & development opportunities, generous holiday allowances, four additional days off for professional development and many others.

To learn more about the GSMA, visit our career site, our LinkedIn page and our Twitter page.

Being You at the GSMA

We care deeply about diversity, equity and inclusivity and aspire to be the best at it. Your well-being and work/life balance is important, so flexi-time and remote working is available to all staff. We're keen to ensure everyone is equal, represented and connected so we particularly encourage applications from all demographics. The sucess of the GSMA year on year will continue to be contributed by people from all walks of life.

GSMA Values
Our values not only drive our culture – they shape how we work and interact inside and outside our global organisation.

Passionately driven
We approach everything we do with unparalleled capability, tenacity and commitment, knowing that the challenging scale, pace and complexity of our work is what leads to its world-changing impact.

Insightful leaders
We continually develop and engage our expertise, insight and creativity so that we're always ready to respond to the changing landscape with authority, agility and nuance.

Stronger together
We lean on each other so the industry can lean on us, embracing our diversity by actively seeking out perspectives and skill sets beyond our own, fuelling each other's successes and constantly asking how we can help.

Underpinning our values is our collective mindset to show up purposefully as good human beings every day, in every situation. When we're at our best – we are collaborative, considerate and compassionate to others, and we create a safe space for one another to thrive, assuming positive intent in our colleagues. And if we aren't at our best and the pressure is on – we feel free to be ourselves but still remain curious, lean into the tough stuff and we are always respectful to others and accountable for the part we play.

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