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• Develop, implement, and maintain the company's Quality Management System (QMS) in accordance with ISO 13485 and FDA regulations.
• Lead and manage internal audits to ensure compliance and identify areas for improvement.
• Oversee external audits by regulatory bodies and customers.
• Manage the CAPA system, including investigation, root cause analysis, and implementation of corrective actions.
• Administer the document control and change control processes.
• Oversee the handling and investigation of customer complaints and adverse events.
• Collaborate with R&D, manufacturing, and regulatory affairs to ensure product quality throughout the lifecycle.
• Participate in product development teams, providing QA input and guidance.
• Conduct risk assessments and ensure risk management processes are effective.
• Train employees on quality system requirements and best practices.
• Monitor key quality metrics and report on QMS performance to senior management.
• Support regulatory submissions and interactions with health authorities.
• Stay current with relevant regulations, standards, and industry trends.
• Foster a strong quality culture throughout the organization.
• Manage and develop the Quality Assurance team.

• Bachelor's degree in Engineering, Life Sciences, or a related technical field. Master's degree preferred.
• Minimum of 7 years of experience in Quality Assurance within the medical device industry.
• In-depth knowledge of ISO 13485, FDA 21 CFR Part 820, and other relevant international medical device regulations.
• Proven experience in establishing and maintaining robust QMS.
• Experience leading internal and external audits.
• Strong understanding of product development, risk management, and validation processes.
• Excellent leadership, team management, and interpersonal skills.
• Strong analytical, problem-solving, and decision-making abilities.
• Proficiency in CAPA, change control, and document management systems.
• Effective communication and reporting skills.
• Ability to work effectively in a hybrid work environment.
• Relevant certifications (e.g., ASQ Certified Quality Engineer/Manager) are a plus.

Molars Dental Practice Ltd, a trusted name in general, cosmetic, and pediatric dentistry, provides expert and compassionate dental care in Nairobi and Mombasa, Kenya. With over 10 years of experience, we offer advanced dental technology to deliver safe and lasting results in services such as dental implants, teeth whitening, root canal treatment, and braces. Patients are welcomed into a modern and comfortable space designed to make every visit stress-free. At Molars, we specialize in complex dental referrals and personalized care, ensuring every smile lasts a lifetime.

Purpose of the Role

The Systems & Infrastructure Manager (Healthcare IT) will be responsible for designing, implementing, and managing the organization's technology infrastructure to ensure reliable, secure, and scalable systems across multiple branches. This includes overseeing hybrid server environments, ERP systems, clinical and administrative applications, network operations, and IT security.

Key Responsibilities

Infrastructure & Systems Management

• Manage and optimize hybrid server environments (on-premise and cloud) to support business continuity and growth
• Ensure smooth performance, upgrades, and integrations of the customized ERP system that supports 5+ dental hospital branches.
• Oversee deployment, monitoring, backup, and disaster recovery processes across the IT landscape.
• Support administrators and end-users with system configurations, troubleshooting, and process optimization.
• Maintain firmware updates, security patches, and system health across all hardware and software platforms.
• Collaborate with clinical and administrative teams to ensure IT services align with operational needs.

Technology Strategy & Projects

• Define and implement IT strategy in alignment with the organization's growth and digital transformation goals.
• Lead infrastructure modernization initiatives, including cloud adoption, security upgrades, and ERP enhancements.
• Oversee implementation of new IT projects, ensuring they are completed on time, within scope, and budget.
• Drive continuous improvement of IT processes, tools, and service delivery.

Cybersecurity & Data Protection

• Implement and enforce cybersecurity measures including access control, encryption, and firewall policies.
• Monitor systems for vulnerabilities, manage risk, and ensure compliance with healthcare data protection standards.
• Conduct regular system audits and lead incident response when necessary.

Vendor & Asset Management

• Manage relationships with third-party IT vendors, service providers, and ERP partners.
• Evaluate vendor solutions, negotiate contracts, and ensure high-quality service delivery.
• Oversee IT asset lifecycle management, including procurement, inventory, and disposal.

Team Leadership & Support

• Lead and mentor a small IT team including system administrators, programmers, and interns.
• Promote knowledge-sharing, upskilling, and cross-training to build resilience and efficiency within the IT team.
• Foster a culture of accountability, continuous learning, and innovation.

Reporting & Financials

• Develop and manage IT budgets, ensuring cost-effective procurement and value for money.
• Track and report key performance metrics including system uptime, incident resolution, and project delivery.
• Provide periodic updates to leadership on IT strategy, risks, and progress.

Requirements

• Bachelor's degree in Information Technology, Computer Science, or related field.
• 5+ years of progressive IT experience, with at least 3 years in a senior technical role.
• Proven experience managing IT infrastructure (on-premises + cloud).
• Hands-on expertise with ERP systems (preferably healthcare-related/customized solutions).
• Strong knowledge of server administration, networking, firmware management, and cybersecurity practices.
• Familiarity with clinical or hospital IT environments is a strong advantage.
• Demonstrated ability to lead IT projects from planning to completion.
• Excellent communication, problem-solving, and leadership skills.

Why Join Us

• Be part of a fast-growing healthcare provider with ambitious plans to scale across the region.
• Lead transformative IT initiatives that directly impact patient care and service delivery.
• Work in a collaborative, customer-centric culture that values innovation, professionalism, and continuous learning.

• High School Diploma or equivalent; further certification in facilities management or sanitation is a plus.
• 5+ years of experience in sanitation or cleaning management, preferably in healthcare or hospitality.
• Proven experience in staff supervision, scheduling, and performance management.
• In-depth knowledge of cleaning chemicals, equipment, and best practices in infection control.
• Understanding of health and safety regulations relevant to cleaning operations.
• Strong organizational, problem-solving, and communication skills.
• Ability to train and motivate a diverse team.
• Proficiency in using office software for reporting and scheduling.

• Develop and execute strategic plans for the launch and ongoing management of remote clinical programs across various specialties.
• Oversee the end-to-end lifecycle of clinical programs, from initial concept and design to implementation, evaluation, and continuous improvement.
• Ensure all program activities comply with healthcare regulations (e.g., HIPAA, data privacy laws) and industry best practices.
• Manage program budgets, resources, and timelines effectively, ensuring projects are delivered on scope and within budget.
• Build and maintain strong relationships with healthcare providers, patients, and external stakeholders.
• Lead and motivate multidisciplinary remote teams, fostering a collaborative and results-oriented work environment.
• Develop and implement robust monitoring and evaluation frameworks to track program performance, identify key metrics, and report on outcomes.
• Identify opportunities for innovation and process improvement within remote care delivery models.
• Provide clinical leadership and guidance to support staff and ensure the delivery of high-quality patient care.
• Troubleshoot and resolve operational challenges that may arise within the remote program structure.

• Master's degree in Healthcare Administration, Public Health, Nursing, or a related clinical field.
• A minimum of 10 years of experience in healthcare management, with at least 5 years in program management or a leadership role.
• Extensive experience with telehealth, digital health platforms, and remote patient monitoring technologies.
• Demonstrated success in managing complex healthcare projects from initiation to completion.
• In-depth knowledge of healthcare regulations, quality improvement methodologies, and patient safety principles.
• Exceptional leadership, communication, and interpersonal skills, with the ability to influence and engage diverse stakeholders.
• Strong analytical and problem-solving abilities, with a data-driven approach to decision-making.
• Proven ability to thrive in a fully remote work environment, demonstrating self-discipline and effective time management.
• Experience in developing and managing program budgets.
• Relevant professional certifications (e.g., PMP, FACHE) are a plus.

Company:
Contec Medical Systems Co., Ltd.

Location:
Nairobi, Kenya

Position:
Sales Representative for Medical Devices

Position Type:
Full-Time

Reports To:
Regional Sales Manager

Company Overview

Contec Medical Systems Co., Ltd. is a leading manufacturer of innovative medical devices, specializing in respiratory products such as oxygen concentrators, as well as a wide range of diagnostic and monitoring equipment, including ECG machines, patient monitors, pulse oximeters, and more. With a focus on improving healthcare outcomes, our products support patients with respiratory, cardiovascular, and postoperative conditions, and are used in homes, communities, and hospitals worldwide. Contec has a growing presence in Africa, including Ethiopia, where we aim to expand access to quality medical devices through dedicated sales efforts.

Job Summary

We are seeking a motivated Sales Representative to join our team in Kenya. The ideal candidate will be responsible for promoting and selling Contec's medical devices to healthcare providers, distributors, and institutions in the region. This role involves building strong client relationships, achieving sales targets, and contributing to market expansion in Nairobi and the surrounding areas.

Key Responsibilities

• Identify and develop new business opportunities by prospecting potential clients in hospitals, clinics, pharmacies, and medical institutions.
• Promote Contec's medical devices through presentations, demonstrations, and product training.
• Maintain and strengthen relationships with existing clients to ensure high levels of customer satisfaction and repeat business.
• Achieve monthly, quarterly, and annual sales targets by implementing effective sales strategies.
• Assist headquarters in market development activities, including market research, competitor analysis, and feedback on local needs.
• Provide technical support and after-sales service, including installation guidance and user training for medical devices.
• Prepare sales reports, forecasts, and documentation to track performance and inform management.
• Attend industry events, trade shows, and conferences to network and promote Contec products.
• Collaborate with the technical team to address client queries and ensure product compliance with local regulations.

Qualifications and Skills

• Bachelor's degree in Biomedical Engineering or a related field.
• Proven experience in sales and business development, with a strong track record of meeting targets.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to build and maintain long-term customer relationships.
• Knowledge of the medical devices industry and familiarity with healthcare regulations in Kenya.
• Proficiency in English and local languages.
• Strong organizational skills and the ability to work independently in a dynamic environment.
• Willingness to travel within Kenya as needed.

Must Requirement:

1. Experience: 3-5 years in sales of medical devices
2. Education: Biomedical engineering
3. Live in Nairobi, Kenya

Benefits

• Competitive salary and commission structure based on performance.
• Opportunities for professional development and career growth within a global company.
• Supportive work environment with access to cutting-edge medical technology.

If you're interested, please share your CV with

Position:
Medical Officer

Location:
Avocent Healthcare, Ground Floor, Suite 8, NextGen Mall, Mombasa Road, Nairobi

Employment Type:
Full-time

About the Opportunity

Avocent Healthcare is expanding its clinical team and is seeking
dedicated Medical Officers
to join our growing practice in Nairobi.

This is a unique opportunity to be part of a modern, multidisciplinary healthcare facility that prioritizes patient-centered care, professional collaboration, and continuous growth.

As a Medical Officer at Avocent, you will work alongside experienced clinicians and specialists, supported by a fully integrated lab, pharmacy, and digital systems that make care delivery efficient and seamless.

Key Responsibilities

• Conduct patient consultations and provide evidence-based diagnosis and treatment.
• Collaborate with specialists in areas such as dermatology, physiotherapy, obstetrics & gynecology, pediatrics, surgery, orthopedics, and general practice.
• Maintain accurate and confidential medical records.
• Participate in case reviews and multidisciplinary discussions.
• Promote preventive healthcare and patient education.
• Uphold professional ethics, clinical quality, and Avocent Healthcare's standards of care.

Ideal Candidate

• Holds a Bachelor of Medicine and Bachelor of Surgery (MBChB) degree from a recognized institution.
• Registered with the Kenya Medical Practitioners and Dentists Council (KMPDC).
• Demonstrates strong clinical judgment and patient management skills.
• Committed to continuous professional development and teamwork.
• Excellent communication and interpersonal abilities.

Why Join Avocent Healthcare?

• Be part of a
  progressive healthcare network
  designed for collaboration and career growth.
• Access
  modern consultation facilities
  and integrated support services (lab, pharmacy, and diagnostics).
• Build your professional profile within a
  trusted, patient-centered environment
  .
• Competitive compensation and opportunities for professional advancement.