4 Dhl jobs in Nairobi

IT'S NOT JUST AN OPPORTUNITY TO GET ON THE CAREER LADDER.
IT'S AN OPPORTUNITY TO HELP THE WORLD GET ON TOGETHER
Why do people call us the world's most international company? Is it because we operate in more countries than any other logistics provider? Is it because we invented cross border shipping over 45 years ago? Or is it, perhaps, because what we do connects people across the world. And the more we can connect people, the better life on earth becomes.
We love our role in the world. And we're looking for the right people to help us maintain – and grow it. People like you.
Role Description

• Maintain between 400 and 600 existing DHL customers by telephone within the Direct Sales Segment. Be responsible for the revenue retention and development for this portfolio of accounts through the sales tactics of Up-Selling and Cross Selling related DHL services and products and for new business development by opening new accounts.

Key Tasks

• Make telephone calls to existing customers on a regular pre-defined call cycle to secure new business.
• Act as Tele Sales customers' main contact for DHL.
• Build a strong client relationship to ensure that the account performs and grows to maximum potential, reducing attrition rate and minimizing opportunities for competitors to gain business.
• Open mew accounts and ensure they trade profitably.

Customer/ Stakeholder

• Act as Tele Sales customers' main contact for DHL, responding and satisfying their sales and post sales requirements.
• Build a strong client relationship to ensure that the account performs and grows to maximum potential
• Manage a portfolio of customers via telephone.
• Liaise closely with Sales Channels

Autonomy

• Complete daily and weekly reports to measure individual and department effectiveness and provide figures showing weekly productivity of the department.
• Adhere to regional standards on profit margins and discount guidelines
• Any deviation from tariffs requires management agreement.
• Work under Limited supervision with periodic review
• Use independent judgment and determine best course of action through the interpretation of policies and procedures

Experience
Skills/ Qualifications

• 2-4 years of experience in related area of responsibility. Senior service, production or support roles highly appreciated in area of responsibility.
• Thorough knowledge of tasks and responsibilities. Effectively applies skills in accomplishing tasks.
• Commercial minded.
• Good business acumen.
• Good one-one communication skills

Education

• Bachelor Degree /Tertiary Education or related work experience in related discipline

We are looking forward to your application.

Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.

Who turns an analysis into an experiment? You do
- DHL Global Forwarding
has an opening for a
Cluster Financial Accountant
in
Nairobi,
Kenya.
Join us in connecting people and improving lives

In this Cluster Financial Accountant position

• Lead and manage the accounting team within the cluster, with a focus on effective collaboration and efficient communication between cluster and shared service centre team members.
• Ensure adherence to internal DHL Group and DGF policies, including but not limited to financial and management reporting requirements, Treasury policy, Supplier Lifecycle Management policy.
• Manage cash flow and treasury processes by providing oversight of PTP and treasury functions to ensure smooth and efficient payment processes.
• Coordinate MEC tasks for the cluster across the towers and with shared service centre teams to ensure an efficient and smooth MEC process.
• Coordinate statutory, internal and tax audits within the required deadlines.
• Ensure blackline reconciliations are completed appropriately and actions are taken on proactively to minimize risk and maintain financial health and stability for all balance sheet accounts.
• Ensure internal controls are implemented appropriately and evidence is maintained for ICON purposes.
• Financial approvals as defined by the applicable approvals matrix, which may include but not limited to: o Supplier invoices o Journals o Petty cash/mobile money reconciliations where required by policy.
• Review VAT reconciliation performed by VAT team and provide information to address reconciling items.
• Coordinate with GBS tax and VAT teams to ensure that all tax filings are made accurately within the deadlines.
• Manage staff-related accounting including Concur, staff accounts, payroll-related accruals and provisions.
• Fixed asset management and reporting.
• Sponsor finance projects for system and process continuous improvement.
• Additional responsibilities, projects and outcomes may be applicable as per business needs.

General Competencies and Skills:

• Change Management: Leading and managing the process changes, ensuring smooth transitions with minimal disruption.
• Collaboration: Working effectively with the teams, cross-divisional teams, and external partners to achieve common goals.
• Decision Making: Analyzing the data to make informed, timely and effective decisions for optimal financial results.
• Digitally Adept: Proficient in using data analytics tools, digital platforms and technologies for productive management and reporting.
• Effective Communication: Conveying insights and implications clearly and concisely to the team and stakeholders.
• Flexible mindset: Stay resilient in the face of challenges and opportunities, e.g., new regulations, market conditions, organizational changes.
• People Management: Build and maintain a motivated, high-performing finance team that consistently contributes to the overall success.

Finance Specific Knowledge:

• Clear understanding of the key financial processes within DGF to ensure adequate supervision and support for each of the towers:
• Accounting (RTR): Accounting (RTR) involves preparing and reporting (consolidated) financial statements, maintaining accurate financial accounts and records, and generating reports for internal or external auditors for analysis and compliance.
• Accounts Payable (PTP): Accounts Payable (PTP) encompasses managing the end-to-end incoming invoices from receipt to payment preparation, reviewing and matching invoices to ensure bills are paid and maintaining accurate records of all transactions.
• Balance Sheet & Risk Management: Ensure the accuracy and integrity of the company's balance sheet while identifying, assessing, and mitigating financial risks to maintain financial stability and compliance.
• Cash Flow Management: Monitoring, analyzing, and optimizing the inflow and outflow of cash to ensure the company can meet its financial obligations and invest in growth opportunities.
• ESG Reporting: Ensure the Environmental, Social, and Governance (ESG) reporting KPIs are reported accurately as required at country/cluster level per Group reporting guidelines.
• Foreign Exchange Rate Management: Managing the risks associated with fluctuations in foreign exchange rates to protect the company's financial performance and profitability.
• Formal Finance Qualification: Attaining recognized finance qualifications (e.g., CPA, CFA, ACCA) to demonstrate expertise and credibility in financial management and practices.
• Tax Audit/ Tax Filing/ Operation Tax Management: Coordinating with GBS Tax to ensure tax related matters are managed appropriately including tax compliance, accurate tax returns are filed on a timely basis, reviewing tax forms and external reporting, planning and optimizing tax strategies to minimize liabilities and ensure compliance with tax laws

Now, here is what we need from you

• Bachelor's degree; CPA or equivalent qualification
• Experience – 8 years

We offer:

• Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
• Possible further career development
• Competitive salary

Why join DHL Global Forwarding?
We are part of DHL Group, the world's leading logistics provider with operations in over 220 countries. Visit our career site on the web at

Our
TOP EMPLOYER prestigious certification
attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization is an ongoing key focus area.

We aspire to become the undisputed leader in our industry,
when people think of forwarding; we want them to think DGF
because we have:

• The largest global network with more than :30,000 passionate employees
• The most efficient processes and fastest response times
• The best solutions and best customer service

Our Vision:
The Logistics Company for the World.

Our Mission:
Excellence. Simply Delivered.

Our Purpose:
Connecting People, improving lives.

Our Values:
Respect & Results

Our Goals:
Employer, Provider, and Investment of Choice, Living Responsibility

DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics

Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.

Who turns an analysis into an experiment? You do
- DHL Global Forwarding
has an opening for an
Operational Financial Controller
in
Nairobi,
Kenya.
Join us in connecting people and improving lives

In this Operational Financial Controller position

• Ensure adherence to DGF Steering Logic principles and with the support of the cluster financial controller.
• Understand service centers setup and assist to ensure over/under recoveries are addressed on a timely basis.
• Challenge the business on customer profitability, including selling and buying rates.
• Monitor and address any gross profit-sharing concerns.
• Understand and assist with key commercial controlling concepts and activities.
• Understand and support the cluster financial controller with the Steering Logic Reconciliations and actions to address any unacceptable deviations.
• Support strategic project through assisting with BCA preparation where the opportunity is available.
• Functional knowledge of CW1 processes and functionality, as well as supporting tools, to support operations in driving efficiencies and accuracy of files.
• Drive file management in collaboration with operations, with particular focus on all topics related to the billing tab. Perform file level reviews to ensure that GP is maximized prior to file closure.
• Support on all controlling topics which may vary from time to time, but would include billing timeliness, revenue leakage, cargo insurance, disbursement fees etc.
• Drive projects for system and process continuous improvement related to operational and financial controlling.
• Trusted advisor of operators, providing insight and advice to steer the business towards profitable and sustainable growth.
• Analysis of monthly results (eg MMR) and clear knowledge of drivers of results and ability to resolve stakeholders enquiries regarding results, finance processes etc.
• Additional responsibilities, projects and outcomes may be applicable as per business needs.

General Competencies and Skills:

• Collaboration: Working effectively with the teams, cross-divisional teams, and external partners to achieve common goals.
• Decision Making: Analyzing the data to make informed, timely and effective decisions for optimal financial results.
• Digitally Adept: Proficient in using data analytics tools, digital platforms and technologies for productive management and reporting.
• Effective Communication: Conveying insights and implications clearly and concisely to the team and stakeholders.
• Flexible mindset: Stay resilient in the face of challenges and opportunities, e.g., new regulations, market conditions, organizational changes.
• Stakeholder Management: Build and sustain strong, trust-based relationships that ensure stakeholder satisfaction.

Finance Specific Knowledge:

• Controlling & FP&A: Understanding financial planning, budgeting, forecasting, and analysis to ensure financial stability, staying close to the business and providing recommendations to management.
• Data Analytics: Utilizing data analysis tools and techniques to extract insights from financial data, supporting decision-making, and identifying trends and opportunities.
• Formal Finance Qualification: Attaining recognized finance qualifications (e.g., CPA, CFA, ACCA) to demonstrate expertise and credibility in financial management and practices.

Now, here is what we need from you

• Bachelor's degree; CPA or equivalent qualification
• Experience – 5 years

We offer:

• Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
• Possible further career development
• Competitive salary

Why join DHL Global Forwarding?
We are part of DHL Group, the world's leading logistics provider with operations in over 220 countries. Visit our career site on the web at

Our
TOP EMPLOYER prestigious certification
attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization is an ongoing key focus area.

We aspire to become the undisputed leader in our industry,
when people think of forwarding; we want them to think DGF
because we have:

• The largest global network with more than :30,000 passionate employees
• The most efficient processes and fastest response times
• The best solutions and best customer service

Our Vision:
The Logistics Company for the World.

Our Mission:
Excellence. Simply Delivered.

Our Purpose:
Connecting People, improving lives.

Our Values:
Respect & Results

Our Goals:
Employer, Provider, and Investment of Choice, Living Responsibility

DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.