Business Operations Manager

Nairobi, Nairobi KES600000 - KES1200000 Y Robusst

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Company Description

Robusst is a next-generation technology services company specializing in premium AI software solutions tailored for the Telecom and Banking industries. We combine cutting-edge technology with a customer-centric approach to deliver customized solutions that empower businesses to innovate, optimize operations, and accelerate digital transformation. Our expertise spans across multiple domains, leveraging cloud capabilities to deliver maximum value and impact for our clients. Our mission is to drive global innovation through AI-driven solutions that reshape the Telecom and Banking sectors.

Role Description

This is a full-time hybrid role for a Business Operations Manager based in Kenya Area, with some work from home flexibility. The Business Operations Manager will oversee daily business operations, develop and implement operational policies and strategies, and manage financial planning and analysis. Responsibilities include program management, analyzing business processes for improvement, and ensuring alignment with company goals. The role requires collaboration with various departments to optimize efficiencies and drive organizational success.

Qualifications

  • Strong skills in Business Operations and Operations Management for Telco
  • Program Management and Analytical Skills
  • Finance acumen and experience with financial planning and analysis
  • Excellent organizational and problem-solving abilities
  • Strong communication and interpersonal skills
  • Understanding of AI technology and its application in Telecom and Banking is a plus
  • Bachelor's degree in Business Management, Finance, or related field
  • Prior experience in a managerial role is advantageous
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Group Business Operations Analyst

Nairobi, Nairobi KES1500000 - KES2500000 Y Equity Bank Limited

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As a Manager/Senior Manager – Group Business Operations Analyst, you will support the GCOO/GCEO Offices in executing strategic and operational initiatives across the Group. This includes providing in-depth financial and business analysis, identifying opportunities for staff productivity and efficiency, and supporting high-level stakeholder engagement. You will be expected to work closely with operating units' MDs, senior staff and other Group functions, driving actionable insights and supporting the execution of group-wide strategies.

Job Responsibilities

  • Strategic Business Analysis: Support the GCOO/GCEO Offices in conducting business analysis to identify opportunities for staff productivity, Business analysis and performance enhancement across Group operations. Staff Productivity tracking (Ensure all staff have numerical KPIs in the system)
  • Alignment of KPIs of staff (Numerical outcome tracking), Monthly Productivity reporting and System data alignment (Working with HR team) to ensure Performance Management system data is sat right.
  • Set checks for how staff performance is tracked when they move branches, move subsidiaries, etc, Work with Tech teams to embed AI on performance & Productivity
  • Requirement Gathering & Business Needs Analysis - Collaborate with senior teams across all departments to gather, analyze, and document business requirements for new products, process improvements, and digital solutions that support business growth.
  • Project Management - Support planning, execution, and reporting on Group Operations projects.
  • Modelling & Valuation: Develop, evaluate, and maintain robust models, including valuation models, scenario analyses, and profitability assessments to support key business decisions.
  • Performance Analysis: Monitor and analyze performance of subsidiaries and Group entities, highlighting trends and insights to inform strategic planning and reporting.
  • Problem Solving: Lead structured problem-solving initiatives to diagnose root causes, develop solutions, and deliver actionable recommendations across business and operational challenges.
  • Presentation & Visualization: Prepare clear, insightful reports, dashboards, and presentations to communicate analysis and recommendations to senior management and external parties.
  • Cross-functional Collaboration: Work collaboratively across business units and workstreams to support implementation of strategic initiatives, tracking progress and ensuring alignment with Group priorities.
  • Issue & Risk Management - Track and manage to closure of issues related to audit findings, operational risks, portfolio quality, and customer experience within the Group Operations functions.

Qualifications and Experience

  • Bachelor's degree in Business, Science, Mathematics, Finance, Economics or related field; a professional qualification (e.g., CFA, CPA, ACCA) is an advantage.
  • At least 7 years' experience in business analysis, Operations, Human Resources, or financial consulting.
  • Proven strength in structured problem solving, critical thinking, and solution execution across complex business issues.
  • Understanding of finance, valuation methodologies, and financial modelling.
  • Experience in due diligence, strategic planning, and performance improvement initiatives.
  • Exceptional proficiency in Microsoft Excel and PowerPoint; familiarity with data visualization tools (e.g., Power BI, Tableau) is highly desirable.
  • Strong verbal and written communication skills; ability to influence senior stakeholders.
  • Excellent project management capabilities and ability to manage multiple concurrent priorities.
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Administrative Assistant

Nairobi, Nairobi KES150000 - KES250000 Y PalamaCare Limited

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Company Description

PalamaCare Limited specializes in the manufacturing of high-quality personal hygiene products, sanitizers, soaps, and liquid detergents for industrial and household use. Our commitment is to provide products that adhere to the highest standards of quality and effectiveness. We aim to improve hygiene practices in both professional and domestic settings.

Role Description

This is a full-time on-site role for an Administrative Assistant located in Nairobi County, Kenya. The Administrative Assistant will be responsible for handling daily administrative tasks, including clerical duties, phone communication, and executive support. The role involves managing schedules, coordinating meetings, and ensuring efficient office operations.

Qualifications

  • Administrative Assistance and Executive Administrative Assistance skills
  • Phone Etiquette and Communication skills
  • Clerical Skills
  • Quickbooks or Tally experience
  • Proficiency in office software (e.g., Microsoft Office)
  • Excellent organizational and time-management skills
  • Ability to work independently and collaboratively
  • Previous experience in a similar role is a plus
  • Bachelor's degree in Business Administration, Management, or related field is preferred
  • Other duties as they may arise
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Administrative Assistant

Nairobi, Nairobi KES300000 - KES600000 Y Grasp Design Ltd

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Job Description

Job Title: Administrative Assistant

Location: Westlands, Nairobi

Working Hours: Monday to Friday, 9:00 AM – 6:00 PM

Overview

We are seeking a proactive and detail-oriented Administrative Assistant to support the daily operations of our architectural practice. The role involves bid preparation, document management, office coordination, and managing the firm's social media presence.

Key Responsibilities

  • Maintain and organize digital and physical filing systems.
  • Manage incoming calls, emails, and front desk coordination.
  • Proactively identify, prepare, and track tender and bid opportunities.
  • Assist in compiling bid documents, company profiles, and consultant registrations.
  • Coordinate meetings, appointments, and office logistics.
  • Manage office supplies, deliveries, and vendor coordination.
  • Prepare, post, and manage content for the firm's social media accounts (e.g., Instagram, LinkedIn).
  • Maintain standard templates and ensure consistent branding across all documents.
  • Support the design team with printing, scanning, and assembling project submissions.

Requirements

  • Diploma or degree in Business Administration, Communications, or related field.
  • Strong organizational, communication, and writing skills.
  • Proficiency in Microsoft 365
  • Familiarity with social media content creation and scheduling tools.
  • Strong IT knowledge will be an advantage

Email applications to
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Subject of the email should start with the Job Title

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Administrative Assistant

Nairobi, Nairobi KES1200000 - KES2400000 Y Impact Africa Consulting Limited

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Job Description

Impact Africa Consulting Limited is a multidisciplinary professional service and consultancy firm headquartered in Nairobi, Kenya, with offices in Lusaka, Zambia and a team of experts with diverse capability and experience across the Africa. Our services are Sustainability Advisory, Climate Advisory, Enterprise Support and Training and Capacity Building. We partner with businesses, investors, governments, and development partners to create sustainable value and enhance their contribution to sustainable development. We work with Private companies, Development Financial institutions, Foundations, Governments and Civil Societies, Local and international NGOs, and Multilateral/bilateral agencies, across diverse thematic areas.

We are seeking a highly organized, proactive, and professional Administrative Assistant to join our Kenya office located in Nairobi. The successful candidate will play a central role in managing day-to-day administrative functions, coordinating staff support, and ensuring efficient office operations. This position requires excellent organizational skills, attention to detail, and a strong passion for people, sustainability, and writing.

Key Responsibilities

· Maintain a well-functioning office environment by managing supplies, utilities, and administrative records.

· Coordinate internal communications, support welfare activities, and foster positive workplace culture.

· Assist in preparing RFQs and pre-qualification submissions, manage documentation, and ensure timely support to the business development and project implementation teams.

· Plan and manage travel itineraries, hotel reservations, transport, and event logistics.

· Track and renew company licenses, statutory registrations, and certifications.

· Prepare agendas, record accurate minutes, and circulate action points from staff and management meetings.

· Write and edit content for the company's weekly newsletter, internal updates, and sustainability-focused communication, ensuring alignment with IACL's brand.

· Handle petty cash, maintain supporting records, and ensure accurate system entries.

· Communicate organizational policies to staff and ensure compliance with guidance from the Finance & Admin Manager.

· Keep staff files, administrative records, and both physical and digital archives updated and secure.

· Facilitate new staff induction, ensuring smooth integration into organizational culture and systems.

· Act as the first point of contact for visitors and clients, providing professional representation of IACL.

· Ensure that internal and external communications reflect IACL's vision, values, and sustainability focus.

Minimum requirements

· Degree in Business Administration, Business Management, Communications, Public Relations, or a related field from a reputable learning institution.

· Minimum of 3 years' experience in a similar role, preferably in a service or consultancy related industry.

· Strong organizational, multitasking, and digital task management skills.

· Excellent written and verbal communication skills, including content development and reporting.

· Strong organizational, multitasking, and digital task management skills.

· High integrity and proven ability to handle confidential information discreetly.

· Proficiency in MS Office Suite and familiarity with tools such as Canva, Buffer, or similar.

Employment policy and application

Impact Africa Consulting Limited is an equal opportunity employer. We are committed to providing a fair, transparent, and inclusive workplace where all individuals have the opportunity to thrive. Recruitment, selection, and employment decisions are based solely on qualifications, merit, and organizational needs. We do not discriminate on the basis of gender, age, disability, ethnicity, religion, or any other status.

We also promote work-life balance, continuous professional development, and a safe working environment that reflects our values of integrity, respect, and sustainability.

Interested candidates are invited to submit a CV and a concise cover letter outlining their suitability for the role. Applications should be via the link below no later than 12th September 2025, at 5PM EAT. Please note that submissions via email or any other form will not be accepted. Only shortlisted candidates will be contacted for the next stage of the recruitment process.

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Administrative Assistant

Nairobi, Nairobi KES60000 - KES120000 Y IMPERIAL EDUCATION CONSULTANTS

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Company Description

IEC is a private professional admissions consultancy with over 10 years of experience in assisting students with their admissions and visa processing for various countries including Canada, USA, UK, Australia, Malaysia, UAE and China.

We provide expert guidance and impartial advice to students in making crucial decisions regarding their tertiary education and future.

Our mission is to link students to the right institutions that offer not only degrees but also quality world-class education, ensuring they can compete both locally and globally. We are dedicated to helping students achieve their educational goals and reduce poverty and inequality through education.

Role Description

This is a full-time on-site role located in Nairobi County, Kenya for a Front Desk Administrative Assistant role. The Administrative Assistant will be responsible for providing executive administrative support, managing clerical tasks, maintaining phone etiquette, and ensuring effective communication within the office. Daily tasks include scheduling appointments, handling correspondence, organizing files, and facilitating meetings.

Qualifications

  • Any Bachelor's or Diploma
  • Administrative Assistance and Executive Administrative Assistance skills
  • Proficient in Phone Etiquette and Communication
  • Strong Clerical Skills
  • Excellent organizational and multitasking abilities
  • Ability to work independently and collaboratively in a team setting
  • Experience in an educational consultancy or related field is a plus
  • Bachelor's degree in Business Administration, Communications, or a related field is preferred
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Remote Administrative Assistant

80200 Nairobi, Nairobi KES1000 Hourly WhatJobs

Posted 1 day ago

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Job Description

part-time
Our client is looking for a highly organized and efficient Remote Administrative Assistant to provide crucial support to our executive team. This position is fully remote, offering the flexibility to work from home. You will play an integral role in ensuring the smooth operation of daily administrative tasks, contributing to the overall productivity of the organization. We are committed to fostering a productive and supportive virtual work environment.

Responsibilities:
  • Manage and organize electronic calendars, scheduling appointments and meetings.
  • Handle incoming and outgoing communications, including emails and phone calls.
  • Prepare and edit documents, presentations, and reports.
  • Organize and maintain digital files and records.
  • Assist with travel arrangements and expense reporting.
  • Conduct research and compile information as needed.
  • Provide general administrative support to various departments.
  • Manage correspondence and ensure timely follow-up.
  • Coordinate virtual meetings, including setting up video conferencing and taking minutes.
  • Handle special projects as assigned.
Qualifications:
  • Proven experience as an Administrative Assistant, Virtual Assistant, or in a similar administrative role.
  • Excellent organizational and time-management skills.
  • Strong written and verbal communication abilities.
  • Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook) and Google Workspace.
  • Experience with virtual collaboration tools (e.g., Zoom, Slack, Microsoft Teams).
  • Ability to multitask and prioritize tasks effectively.
  • High level of discretion and confidentiality.
  • Proactive approach to identifying and solving problems.
  • Reliable internet connection and a dedicated remote workspace.
  • A positive attitude and a strong work ethic.
This remote opportunity requires a self-motivated individual who can work independently and maintain high levels of productivity. You will be an essential part of our virtual operations team, ensuring administrative tasks are handled with precision and efficiency. While this role is based remotely, it is administratively connected to Malindi, Kilifi, KE .
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Executive Administrative Assistant

80200 Nairobi, Nairobi KES120000 Annually WhatJobs

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full-time
Our client, a fast-growing technology firm, is seeking a highly organized, proactive, and detail-oriented Executive Administrative Assistant to provide comprehensive support to our senior leadership team. This is a fully remote position, requiring exceptional discretion, professionalism, and the ability to manage complex schedules and communications in a virtual environment. You will be responsible for managing executive calendars, coordinating meetings and travel arrangements, preparing correspondence and reports, and handling sensitive information with the utmost confidentiality. The ideal candidate is a master of organization, possesses excellent communication skills, and is proficient in a range of office productivity tools. Your role will involve gatekeeping, prioritizing tasks, and ensuring the smooth functioning of the executives' daily operations. Key responsibilities include drafting emails, preparing presentations, managing expense reports, and conducting research as needed. You will act as a key liaison between executives and internal/external stakeholders, ensuring timely and effective communication. This remote role demands a high degree of self-motivation, initiative, and the ability to anticipate needs and proactively address potential issues. Strong problem-solving skills and the ability to multitask effectively in a dynamic environment are essential. We are looking for someone who is adaptable, resourceful, and committed to providing exceptional support. This is an excellent opportunity to contribute to the success of a thriving company while enjoying the flexibility of a fully remote work arrangement. Our client values efficiency and professionalism, and this role is integral to maintaining those standards at the executive level. Join us and become an indispensable part of our client's leadership support system.

Responsibilities:
  • Manage and maintain complex executive calendars, scheduling meetings, appointments, and calls.
  • Coordinate domestic and international travel arrangements, including flights, accommodation, and itineraries.
  • Prepare, edit, and proofread correspondence, memos, reports, and presentations.
  • Screen and prioritize incoming communications, including emails and phone calls, directing them appropriately.
  • Handle confidential information with the utmost discretion and professionalism.
  • Organize and manage digital and physical files and records.
  • Prepare and submit expense reports and process invoices.
  • Conduct research and compile information for meetings and projects.
  • Act as a liaison between executives and internal staff, clients, and external partners.
  • Coordinate logistics for virtual and in-person meetings, including setting up video conferencing.
  • Anticipate executive needs and proactively address potential issues.
  • Provide general administrative support as required to ensure smooth operations.
Qualifications:
  • High school diploma or equivalent; Associate's or Bachelor's degree preferred.
  • Minimum of 5 years of experience as an Executive Administrative Assistant or in a similar support role.
  • Proven experience supporting C-level executives or senior management.
  • Exceptional organizational and time-management skills.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and virtual collaboration tools.
  • Excellent written and verbal communication skills.
  • High level of discretion and confidentiality.
  • Ability to work independently, take initiative, and multitask effectively in a remote setting.
  • Strong problem-solving abilities and attention to detail.
  • Experience with calendar management and travel coordination.
This fully remote position offers a fantastic opportunity to support a dynamic executive team from any location.
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Remote Administrative Assistant

80100 Nairobi, Nairobi KES60000 Annually WhatJobs

Posted 2 days ago

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full-time
Our client is seeking a highly organized and proactive Administrative Assistant to provide comprehensive support in a fully remote capacity. This role is crucial for ensuring the smooth and efficient operation of our client's business functions from a distance. The ideal candidate will manage a wide range of administrative tasks, including scheduling appointments, managing calendars, coordinating meetings (virtual and in-person where applicable), handling correspondence via email and phone, and preparing documents. You will be responsible for maintaining organized digital filing systems, conducting research, and assisting with data entry and basic bookkeeping tasks. Excellent communication, multitasking, and time management skills are paramount. Proficiency in standard office software, such as Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Google Workspace, is essential. Experience with virtual collaboration tools (e.g., Zoom, Microsoft Teams) is highly valued. You will act as a point of contact for internal and external stakeholders, ensuring professional and timely responses. This is a fantastic opportunity for an individual seeking a dynamic remote role where they can provide essential support and contribute to the overall efficiency of the organization.

Responsibilities:
  • Manage and maintain executive calendars and schedules.
  • Coordinate and schedule virtual meetings, webinars, and conference calls.
  • Handle incoming and outgoing correspondence, including emails and phone calls.
  • Prepare and format documents, reports, presentations, and spreadsheets.
  • Organize and maintain digital filing systems for easy retrieval of information.
  • Perform data entry and assist with basic bookkeeping tasks.
  • Conduct online research and compile information as needed.
  • Provide general administrative support to the team and management.
  • Manage travel arrangements and logistics for remote staff when required.
  • Assist with onboarding new remote employees and managing HR-related administrative tasks.
Qualifications:
  • High school diploma or equivalent; Associate's or Bachelor's degree preferred.
  • Minimum of 3 years of experience in an administrative or executive assistant role.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Google Workspace.
  • Experience with virtual meeting platforms (e.g., Zoom, Microsoft Teams) and project management tools.
  • Excellent organizational, time management, and multitasking abilities.
  • Strong written and verbal communication skills.
  • Ability to work independently with minimal supervision in a remote setting.
  • Detail-oriented with a high level of accuracy.
  • Proactive problem-solver with a positive attitude.
This fully remote Administrative Assistant role is a great chance for an organized professional to support our client's operations impacting Mombasa, Mombasa, KE .
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