What Jobs are available for Auto Insurance in Kenya?
Showing 5 Auto Insurance jobs in Kenya
Remote Claims Adjuster - Auto Insurance
Posted 2 days ago
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Senior Claims Adjuster - Auto Insurance
Posted 2 days ago
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The Senior Claims Adjuster will play a crucial role in determining liability and assessing damages. You will be expected to negotiate settlements within established guidelines and authority limits, ensuring fair outcomes for both the insured and the company. This role requires a strong understanding of insurance policies, legal and regulatory requirements, and claims handling best practices. You will also be responsible for documenting all claim activities accurately and maintaining detailed claim files. The ability to manage a caseload efficiently, prioritize tasks, and meet deadlines is essential. Proactive communication with policyholders, agents, and other parties involved in the claims process is paramount.
We are looking for an individual with excellent analytical and problem-solving skills, strong attention to detail, and the ability to make sound decisions under pressure. This is an opportunity to leverage your expertise in a flexible, remote work environment. You will contribute to maintaining high customer satisfaction by providing professional and compassionate service during challenging times for our policyholders. Continuous learning and staying updated with industry trends and regulations will be vital. The successful candidate will demonstrate a commitment to ethical conduct and professional integrity in all aspects of their work.
Location: This is a fully remote role based out of **Kisumu, Kisumu, KE**. While you can work from anywhere, a strong internet connection and a dedicated workspace are required to ensure productivity and compliance with company standards.
Qualifications:
- Proven experience as a Claims Adjuster, with a specialization in auto insurance.
- In-depth knowledge of insurance policies, claims investigation techniques, and legal/regulatory frameworks.
- Excellent negotiation, communication, and interpersonal skills.
- Strong analytical and problem-solving abilities.
- Proficiency in claims management software and standard office applications.
- Ability to work independently, manage time effectively, and meet performance targets in a remote setting.
- Relevant professional certifications in insurance adjusting are a plus.
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Senior Claims Adjuster - Auto Insurance - Remote
Posted 1 day ago
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Key Responsibilities:
- Investigate, evaluate, and settle automobile insurance claims promptly and efficiently.
- Determine coverage based on policy terms and conditions.
- Assess vehicle damage, calculate repair costs, and negotiate fair settlements with policyholders and third parties.
- Conduct interviews with claimants, witnesses, and other relevant parties.
- Gather and analyze evidence, including accident reports, police records, and repair estimates.
- Manage claim files, ensuring accurate and complete documentation.
- Identify potential fraudulent claims and escalate them for further investigation.
- Maintain compliance with all applicable laws, regulations, and company policies.
- Provide excellent customer service and communication to policyholders throughout the claims process.
- Collaborate with legal counsel and other internal departments as needed.
- Bachelor's degree in Business Administration, Finance, or a related field.
- Relevant insurance certifications (e.g., Associate in Claims - AIC) are highly preferred.
- Minimum of 5 years of experience as a claims adjuster, with a specialization in auto insurance.
- Proven experience in handling complex auto claims, including liability and physical damage.
- Strong knowledge of auto repair processes, parts pricing, and vehicle valuation.
- Excellent negotiation, communication, and customer service skills.
- Proficiency in claims management software and digital tools.
- Strong analytical and problem-solving abilities.
- Ability to work independently, manage time effectively, and maintain a high level of productivity in a remote environment.
- Understanding of relevant legal and regulatory frameworks governing insurance claims.
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Remote Insurance Claims Adjuster - Auto & Property
Posted 2 days ago
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Remote Insurance Claims Adjuster - Auto Division
Posted 1 day ago
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Job Description
Key Responsibilities:
- Manage a caseload of auto insurance claims from initial report to settlement.
- Conduct thorough investigations into the circumstances of each claim, including reviewing police reports, witness statements, and vehicle damage assessments.
- Communicate effectively and empathetically with policyholders, claimants, and other involved parties throughout the claims process.
- Evaluate policy coverage and determine the extent of the company's liability.
- Negotiate settlements with claimants and their representatives in accordance with company guidelines and policy terms.
- Utilize claims management software to accurately document all claim activities, decisions, and communications.
- Identify potential fraud and escalate suspicious claims to the appropriate department.
- Collaborate with internal legal counsel and external repair shops as needed.
- Stay up-to-date with industry regulations, trends, and best practices in claims adjusting.
- Maintain high standards of professionalism and customer service in all interactions.
- Process payments and ensure accurate record-keeping for all settled claims.
- Bachelor's degree in Business Administration, Finance, or a related field is preferred.
- Proven experience as an Insurance Claims Adjuster, specifically with auto claims (minimum 3 years).
- Knowledge of insurance policies, claims procedures, and relevant legislation.
- Strong negotiation, communication, and interpersonal skills.
- Excellent analytical and problem-solving abilities.
- Proficiency in using claims management software and standard office applications (Microsoft Office Suite).
- Ability to work independently and manage time effectively in a remote setting.
- High level of attention to detail and accuracy.
- Must have a reliable internet connection and a dedicated home office space conducive to productivity.
- Professional certifications in claims adjusting (e.g., AIC, CPCU) are a significant asset.
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