2,535 Advanced Robotics Technician Apprenticeship jobs in Kenya
Advanced Apprenticeship - Robotics Technician
Posted 6 days ago
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Job Description
Our client, a forward-thinking leader in industrial automation and manufacturing, is offering a unique Advanced Apprenticeship opportunity for aspiring Robotics Technicians. This is a fully remote program designed to provide comprehensive training and hands-on experience in the exciting field of robotics. While the training is remote, you will gain exposure to real-world applications and contribute to critical projects. The apprenticeship will cover the fundamental principles of robotics, including mechanical assembly, electrical wiring, programming of industrial robots, and troubleshooting of robotic systems. You will learn to work with various robotic platforms and control systems, developing skills that are in high demand across multiple industries. The program emphasizes practical application, with participants expected to complete simulated projects and contribute to ongoing research and development efforts. Our client is committed to fostering talent and providing a clear pathway to a rewarding career. This apprenticeship is ideal for individuals who are passionate about technology, possess strong problem-solving abilities, and have a keen interest in automation and engineering. While the role is remote, you will be connected to a supportive virtual learning community and receive guidance from experienced mentors. Opportunities may arise to engage with projects relevant to the **Embu, Embu, KE** region's industrial sector. Participants will gain proficiency in robotic programming languages, diagnostic tools, and safety protocols. The apprenticeship duration is typically 12-24 months, culminating in a recognized qualification. A strong aptitude for mathematics and physics, coupled with a basic understanding of electrical and mechanical concepts, is advantageous. We are looking for motivated individuals eager to learn and contribute to the advancement of robotics. This is an exceptional chance to build a robust foundation in a rapidly evolving field.
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Advanced Robotics Technician (Apprenticeship)
Posted 5 days ago
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Job Description
Our client is offering a unique, fully remote Advanced Robotics Technician Apprenticeship opportunity for motivated individuals looking to kickstart their career in the exciting field of automation and advanced manufacturing. This program is designed to provide comprehensive hands-on training and theoretical knowledge in robotics, AI integration, and industrial automation systems. As an apprentice, you will work closely with experienced engineers and technicians, contributing to real-world projects from the comfort of your remote workspace. You will gain invaluable experience in programming, troubleshooting, maintaining, and upgrading robotic systems, all while learning the latest industry best practices.
Program Overview:
Program Overview:
- Gain foundational knowledge in robotics, automation, and control systems.
- Receive specialized training in programming industrial robots (e.g., FANUC, KUKA, ABB) and collaborative robots.
- Learn to troubleshoot and repair robotic hardware and software issues.
- Develop skills in sensor integration, vision systems, and AI applications in robotics.
- Understand and implement safety protocols for robotic work cells.
- Participate in remote project teams, contributing to design, simulation, and deployment phases.
- Learn to use diagnostic tools, simulators, and remote monitoring software.
- Develop skills in interpreting technical drawings and documentation.
- Engage in continuous learning through online courses, webinars, and virtual workshops.
- Receive mentorship from industry professionals.
- A strong aptitude for mechanics, electronics, and problem-solving.
- A genuine interest in robotics, automation, and emerging technologies.
- Basic understanding of programming concepts or a willingness to learn rapidly.
- Excellent communication and teamwork skills, with the ability to collaborate effectively in a virtual environment.
- Self-motivated, detail-oriented, and able to work independently with minimal supervision.
- A proactive approach to learning and skill development.
- Possession of a stable internet connection and a suitable remote work environment.
- Must be legally eligible to work and complete an apprenticeship program.
- Previous exposure to technical fields or vocational training is an advantage but not required.
- Commitment to completing the full apprenticeship duration.
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Advanced Robotics Technician (Remote Training)
Posted 18 days ago
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Job Description
Our client is seeking enthusiastic and technically inclined individuals for an Advanced Robotics Technician Apprenticeship program, offered entirely remotely. This is an unparalleled opportunity for motivated learners to gain hands-on experience and theoretical knowledge in the rapidly evolving field of robotics, with a focus on remote operation and maintenance. As a trainee, you will receive comprehensive training on robot programming, troubleshooting, diagnostics, and system integration. You will learn to work with various types of industrial robots, automated systems, and associated control software. The program emphasizes remote collaboration and support, equipping you with the skills to diagnose and resolve issues from a distance. You will participate in virtual workshops, online simulations, and guided practical exercises. This apprenticeship is designed to foster a strong understanding of mechanical, electrical, and software components of robotic systems. Under the guidance of experienced mentors, you will contribute to real-world projects, developing your problem-solving abilities and technical expertise. The goal is to prepare you for a successful career as a skilled robotics technician, capable of supporting and maintaining complex automated machinery. Continuous learning and adaptation are key, as the field of robotics is constantly advancing. This remote apprenticeship provides access to cutting-edge training and a pathway to a high-demand career, making advanced technical education accessible regardless of location. Join our client's forward-thinking program and become a part of the future of automation.
Responsibilities:
Responsibilities:
- Participate in comprehensive remote training on robotics principles and applications.
- Learn to program, operate, and troubleshoot industrial robots.
- Assist in the installation and integration of robotic systems.
- Develop skills in diagnosing and resolving mechanical, electrical, and software issues.
- Utilize remote monitoring and diagnostic tools effectively.
- Collaborate with experienced technicians and engineers via virtual platforms.
- Contribute to documentation of procedures and technical findings.
- Learn about safety protocols and best practices in robotic environments.
- Engage in online simulations and practical remote exercises.
- Prepare for certification upon program completion.
- High school diploma or equivalent.
- Strong aptitude for mechanical and electrical systems.
- Basic understanding of computer hardware and software.
- Excellent problem-solving skills and attention to detail.
- Ability to learn quickly and adapt to new technologies.
- Good communication and teamwork skills, especially in a virtual setting.
- Reliable internet connection and a suitable workspace for remote learning.
- Interest in robotics, automation, or advanced manufacturing.
- Willingness to commit to the full duration of the apprenticeship program.
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Remote Customer Success Advocate - Technical Support
Posted 13 days ago
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Job Description
Our client is seeking a dedicated and empathetic Customer Success Advocate to provide exceptional remote technical support. This position is integral to ensuring our users have a seamless experience with our products and services. As a remote-first team member, you will be the primary point of contact for customers experiencing technical challenges, offering timely and effective solutions through various communication channels including chat, email, and phone. You will delve into complex issues, troubleshoot software and hardware problems, and guide users through resolutions, ensuring a high level of customer satisfaction. The role requires a proactive approach to identifying recurring issues and contributing to the knowledge base with comprehensive solutions.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Respond to customer inquiries and technical issues via remote channels promptly and professionally.
- Diagnose and resolve software and hardware problems, guiding users through step-by-step solutions.
- Escalate complex issues to senior support teams or relevant departments when necessary.
- Document all customer interactions and resolutions in the CRM system accurately.
- Contribute to the creation and maintenance of a comprehensive knowledge base and FAQs.
- Provide feedback to product development teams on recurring issues and potential improvements.
- Proactively engage with customers to ensure their needs are met and to enhance their overall experience.
- Stay updated on product features, updates, and industry best practices.
- Identify opportunities to upsell or cross-sell services based on customer needs and interactions.
Qualifications:
- Proven experience in a customer service or technical support role.
- Strong understanding of common software and hardware troubleshooting techniques.
- Excellent problem-solving and analytical skills.
- Exceptional communication and interpersonal skills, with the ability to explain technical concepts clearly.
- Proficiency with CRM software and remote support tools.
- Ability to multitask and manage time effectively in a fast-paced remote environment.
- A patient and customer-centric attitude.
- Experience in the (specific industry relevant to the fictional client) sector is a plus.
- High school diploma or equivalent; technical certifications are advantageous.
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Remote Lead HVAC Systems Technician - Technical Support
Posted 19 days ago
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Job Description
Our client is seeking a highly skilled and experienced Lead HVAC Systems Technician to join their global support team in a fully remote capacity. In this critical role, you will be the primary technical point of contact for complex HVAC system issues reported from various client sites. You will be responsible for remotely diagnosing, troubleshooting, and providing expert guidance to on-site technicians, ensuring optimal performance and longevity of HVAC installations. Your duties will include analyzing system performance data, reviewing diagnostic reports, interpreting technical schematics, and developing detailed repair strategies. You will leverage your extensive knowledge of various HVAC equipment, refrigeration cycles, control systems, and building management systems (BMS) to provide accurate and timely solutions. This role requires exceptional problem-solving skills, the ability to work autonomously, and excellent communication abilities to articulate technical solutions to both technical and non-technical personnel. You will also contribute to the development of training materials and best practice guides for field technicians, aimed at enhancing their diagnostic capabilities. The successful candidate will be adept at using remote diagnostic tools, interpreting sensor data, and recommending preventative maintenance schedules based on performance trends. A key focus will be on ensuring compliance with all relevant safety standards and environmental regulations. This is an opportunity to shape the maintenance strategies for critical infrastructure from a distance, directly impacting operational efficiency and client satisfaction. While the role is fully remote, the context involves supporting installations primarily in the **Malindi, Kilifi, KE** region. A minimum of 5 years of hands-on experience in HVAC system installation, maintenance, and repair is mandatory, along with a strong understanding of electrical and mechanical principles related to HVAC. Relevant certifications (e.g., EPA Universal, NATE) are highly advantageous. You will be expected to manage multiple complex cases simultaneously and maintain detailed records of all support activities. This position requires a proactive and analytical mindset, with a passion for resolving challenging technical problems in the building services sector.
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Remote Senior Technical Support Engineer (Software)
Posted 2 days ago
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Job Description
Our client is seeking a highly experienced Senior Technical Support Engineer to join their globally distributed team, operating in a fully remote capacity. You will be the frontline expert in resolving complex technical issues for our software products, providing exceptional support to our enterprise clients. Your responsibilities will include in-depth troubleshooting, diagnosing intricate software defects, collaborating with development teams for bug fixes, and documenting solutions. This role demands a profound understanding of software architecture, networking, and system administration, coupled with outstanding communication and problem-solving skills. You will act as a crucial liaison between our clients and our product development teams, ensuring client satisfaction and product improvement.
Responsibilities:
Responsibilities:
- Provide advanced technical support for our software products to enterprise customers via remote channels (phone, email, chat, video conferencing).
- Diagnose, troubleshoot, and resolve complex software issues and bugs.
- Analyze system logs and diagnostic data to identify root causes of problems.
- Collaborate closely with software developers, QA engineers, and product managers to escalate and resolve issues.
- Develop and maintain technical documentation, knowledge base articles, and best practice guides.
- Educate customers on product features and effective usage to enhance their experience.
- Manage and prioritize a high volume of support requests effectively.
- Contribute to product improvement by providing detailed feedback on bugs and feature requests.
- Mentor and guide junior support engineers, sharing expertise and best practices.
- Ensure timely and effective resolution of customer issues, maintaining high levels of customer satisfaction.
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
- Minimum of 5 years of experience in technical support, software support, or a similar role, preferably in a SaaS environment.
- Proven expertise in troubleshooting complex software applications and understanding of client-server architecture.
- Strong knowledge of operating systems (Windows, Linux), networking protocols (TCP/IP, DNS, HTTP), and database systems (SQL).
- Excellent analytical and problem-solving skills with a methodical approach.
- Exceptional communication, interpersonal, and customer service skills.
- Ability to explain technical concepts clearly to both technical and non-technical audiences.
- Experience with remote support tools and ticketing systems (e.g., Zendesk, Jira Service Management).
- Ability to work independently and manage workload effectively in a remote setting.
- A proactive attitude and a commitment to continuous learning and technical growth.
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5
Remote HVAC Technician - Technical Support Specialist
Posted 5 days ago
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Job Description
Our client, a leading provider of industrial equipment and maintenance services, is looking for a highly skilled and experienced Remote HVAC Technician to join their technical support division. This position is entirely remote, allowing you to utilize your extensive knowledge of heating, ventilation, and air conditioning systems to provide expert assistance to clients and field technicians nationwide. You will be responsible for diagnosing complex HVAC issues remotely, guiding on-site personnel through troubleshooting procedures, and recommending appropriate repair or replacement strategies. Your role will involve analyzing diagnostic data, interpreting technical manuals, and communicating technical information clearly and concisely through various remote channels, including phone, video conferencing, and specialized support software. The ideal candidate will possess a strong background in HVAC system design, installation, and repair, with at least 5 years of hands-on experience. Relevant certifications (e.g., EPA Section 608) are highly desirable. Exceptional problem-solving abilities, a keen diagnostic eye, and the capacity to explain intricate technical concepts to individuals with varying levels of expertise are crucial. You must be comfortable working independently, managing your workload efficiently, and providing timely support to ensure minimal disruption for clients. A proactive approach to identifying recurring issues and contributing to the development of knowledge base articles and best practice guides will be highly valued. This remote role requires excellent communication and interpersonal skills, along with a deep understanding of HVAC equipment from various manufacturers. Join a company that values technical expertise and offers a flexible, remote work environment. This is a unique opportunity to apply your HVAC skills in a challenging and rewarding support capacity, impacting client satisfaction and operational efficiency. The role is associated with the operational hub of Kakamega, Kakamega, KE .
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Remote Lead Field Service Technician - Technical Support
Posted 10 days ago
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Job Description
Our client is seeking a highly skilled and experienced Lead Field Service Technician to join their remote technical support team. This critical role involves providing expert-level remote troubleshooting, guidance, and technical support to field technicians and end-users on complex machinery and equipment. You will be instrumental in diagnosing issues, developing solutions, and ensuring the optimal performance and uptime of client systems. The ideal candidate will possess deep technical expertise, excellent problem-solving skills, and the ability to communicate intricate technical information clearly and effectively in a virtual setting.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Provide advanced remote technical support and troubleshooting for complex mechanical, electrical, and software systems.
- Diagnose equipment malfunctions and failures using diagnostic tools and remote access software.
- Develop clear, step-by-step repair and maintenance procedures for field technicians.
- Guide and mentor field service technicians remotely, enhancing their technical capabilities.
- Analyze recurring technical issues and propose preventative maintenance strategies.
- Create and update technical documentation, including user manuals, service guides, and troubleshooting databases.
- Collaborate with engineering and product development teams to provide feedback on product performance and identify areas for improvement.
- Manage escalations and resolve complex technical problems efficiently.
- Ensure adherence to safety protocols and best practices during all service interventions.
- Track service requests, resolutions, and customer feedback using the CRM system.
- Develop training materials and deliver remote training sessions to field staff and clients.
- Maintain a high level of technical expertise on the company's product line.
- Contribute to the development of remote support strategies and tools.
- Communicate effectively with internal departments and external clients regarding technical matters.
- Oversee the quality of remote technical assistance provided by the team.
Qualifications:
- Minimum of 7 years of experience in field service, technical support, or a related role, with a focus on complex equipment.
- In-depth knowledge of mechanical, electrical, and software systems relevant to the industry.
- Proven ability to troubleshoot and diagnose complex technical issues remotely.
- Excellent communication, presentation, and interpersonal skills, with the ability to explain technical concepts to diverse audiences.
- Proficiency in using remote diagnostic tools, CRM software, and technical documentation platforms.
- Strong analytical and problem-solving skills.
- Ability to work independently and manage multiple priorities in a demanding remote environment.
- Relevant technical certifications or an Associate's/Bachelor's degree in a technical field (e.g., Engineering, Electronics).
- Experience in leading or mentoring technical teams is essential.
- Familiarity with project management principles.
- Adaptability and a strong desire to learn new technologies.
- Previous experience in a remote technical support role is highly desirable.
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Senior Technical Support Engineer & Escalation Specialist
Posted 7 days ago
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Job Description
Our client is searching for a highly competent Senior Technical Support Engineer & Escalation Specialist to bolster their customer service operations within a fully remote capacity. This role is critical for providing advanced technical assistance, resolving complex customer issues, and acting as a primary point of escalation for the support team. You will be responsible for diagnosing and troubleshooting a wide range of technical problems, guiding customers through step-by-step solutions, and documenting all interactions and resolutions accurately.
The ideal candidate will possess deep technical knowledge in relevant software and hardware systems, coupled with exceptional problem-solving and analytical skills. Proven experience in customer support, technical helpdesk operations, and incident management is essential. You must be adept at managing multiple support tickets simultaneously, prioritizing urgent issues, and maintaining high levels of customer satisfaction. Excellent communication and interpersonal skills are paramount, allowing you to effectively interact with customers of varying technical proficiencies and de-escalate challenging situations. Experience with CRM systems, ticketing software (e.g., Zendesk, Jira Service Desk), and remote diagnostic tools is required. You should be a proactive learner, staying updated with product changes and industry best practices. A Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent practical experience, is preferred. A minimum of 5 years of experience in a technical support or helpdesk role, with demonstrated success in handling escalated issues, is expected. This is an excellent opportunity to leverage your expertise in a challenging remote role, providing world-class support to customers, with our main operational hub in Eldoret, Uasin Gishu, KE .
The ideal candidate will possess deep technical knowledge in relevant software and hardware systems, coupled with exceptional problem-solving and analytical skills. Proven experience in customer support, technical helpdesk operations, and incident management is essential. You must be adept at managing multiple support tickets simultaneously, prioritizing urgent issues, and maintaining high levels of customer satisfaction. Excellent communication and interpersonal skills are paramount, allowing you to effectively interact with customers of varying technical proficiencies and de-escalate challenging situations. Experience with CRM systems, ticketing software (e.g., Zendesk, Jira Service Desk), and remote diagnostic tools is required. You should be a proactive learner, staying updated with product changes and industry best practices. A Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent practical experience, is preferred. A minimum of 5 years of experience in a technical support or helpdesk role, with demonstrated success in handling escalated issues, is expected. This is an excellent opportunity to leverage your expertise in a challenging remote role, providing world-class support to customers, with our main operational hub in Eldoret, Uasin Gishu, KE .
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8
Remote Technical Support Engineer - HVAC Systems
Posted 21 days ago
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Job Description
Our client is seeking a highly skilled Remote Technical Support Engineer specializing in HVAC systems to join their growing team. This is a critical, fully remote role where you will provide expert technical assistance to field technicians, engineers, and customers regarding the installation, operation, troubleshooting, and maintenance of our advanced HVAC solutions. You will be the go-to expert for complex technical queries, ensuring our systems perform optimally and our clients receive exceptional support.
Responsibilities:
Responsibilities:
- Provide remote, first-line and second-line technical support for a wide range of HVAC products and systems.
- Troubleshoot complex technical issues via phone, email, video conferencing, and remote diagnostic tools.
- Interpret technical documentation, schematics, and performance data to diagnose and resolve system faults.
- Guide field technicians through installation, repair, and maintenance procedures.
- Escalate unresolved issues to senior engineers or product development teams, providing detailed information and analysis.
- Develop and maintain technical support documentation, including FAQs, troubleshooting guides, and best practice articles.
- Contribute to product improvement by identifying recurring issues and providing feedback to the engineering department.
- Analyze system performance data to identify potential problems and recommend proactive solutions.
- Train internal staff and external partners on HVAC system operation and troubleshooting.
- Ensure timely and accurate logging of all support interactions and resolutions in the CRM system.
- Stay up-to-date with the latest advancements in HVAC technology and industry standards.
- Proven experience in HVAC system design, installation, or technical support.
- In-depth knowledge of refrigeration cycles, psychrometrics, air balancing, and electrical controls for HVAC systems.
- Proficiency in reading and interpreting technical drawings, schematics, and blueprints.
- Experience with diagnostic tools and software for HVAC systems.
- Strong analytical and problem-solving skills with a methodical approach.
- Excellent verbal and written communication skills, with the ability to explain technical concepts to diverse audiences.
- Demonstrated ability to work effectively in a remote environment, managing time and prioritizing tasks independently.
- A relevant technical certification or degree in Mechanical Engineering, HVAC Technology, or a related field is preferred.
- Experience with building automation systems (BAS) is a significant advantage.
- Customer-focused mindset with a passion for providing excellent technical support.
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