919 Administrative Roles jobs in Kenya

• Managing the procurement and distribution of office supplies and equipment for remote employees.
• Coordinating virtual meetings, scheduling, and managing logistics for online company events.
• Maintaining organized digital filing systems and ensuring easy access to important documents.
• Assisting with the onboarding and offboarding processes for remote staff.
• Serving as a primary point of contact for administrative support inquiries from employees.
• Developing and implementing efficient administrative processes and workflows.
• Managing vendor relationships for office-related services and supplies.
• Assisting with budget tracking and expense management for administrative functions.
• Ensuring compliance with company policies and procedures in a remote work context.
• Providing support to various departments as needed on administrative matters.
• Implementing and managing systems for document management and information sharing.
• Organizing and coordinating team-building activities and virtual social events.
• Researching and recommending tools and technologies to enhance remote operational efficiency.

• Minimum of 3-5 years of experience in office management, operations, or a similar administrative role.
• Proven ability to manage diverse administrative tasks and maintain high levels of organization.
• Excellent communication, interpersonal, and problem-solving skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) or Google Workspace.
• Experience with remote collaboration tools (e.g., Zoom, Slack, Asana, Trello).
• Strong time-management and prioritization abilities.
• Ability to work independently with minimal supervision.
• Experience in remote office management or supporting a distributed workforce is highly advantageous.
• A Bachelor's degree in Business Administration or a related field is a plus.

• Oversee and manage daily administrative operations, ensuring efficiency and effectiveness.
• Develop, implement, and refine operational procedures and policies to enhance productivity.
• Manage and supervise administrative staff, providing guidance, training, and performance feedback.
• Coordinate with various departments to ensure seamless interdepartmental communication and workflow.
• Manage vendor relationships and oversee procurement processes for office supplies and services.
• Develop and manage operational budgets, tracking expenses and identifying cost-saving opportunities.
• Implement and maintain systems for record-keeping, data management, and information retrieval.
• Ensure compliance with relevant regulations and company policies.
• Identify opportunities for process improvement and implement solutions to enhance efficiency.
• Manage and resolve operational issues and conflicts that may arise.
• Prepare regular reports on operational performance, key metrics, and team progress for senior management.
• Utilize project management skills to oversee special administrative projects.

• Bachelor's degree in Business Administration, Management, or a related field.
• Minimum of 5 years of experience in operations management or a related administrative leadership role.
• Proven experience in process improvement and workflow optimization.
• Strong understanding of administrative best practices and office management principles.
• Excellent leadership, team management, and motivational skills.
• Proficiency in project management tools and methodologies.
• Strong organizational, time management, and multitasking abilities.
• Excellent problem-solving and decision-making skills.
• Exceptional written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and familiarity with various administrative software.
• Ability to work independently and manage a remote team effectively.

• Oversee and manage all remote administrative operations and processes.
• Develop, implement, and enforce administrative policies and procedures.
• Manage and optimize digital workflows, including CRM and project management systems.
• Lead, mentor, and manage a remote team of administrative staff.
• Oversee administrative budgets and manage vendor relationships.
• Coordinate cross-functional projects and ensure timely completion.
• Ensure compliance with relevant legal and regulatory requirements.
• Enhance operational efficiency and implement cost-saving measures.
• Facilitate effective communication and collaboration among remote teams.
• Manage the procurement and maintenance of office supplies and equipment virtually.

• Bachelor's degree in Business Administration, Management, or a related field.
• Minimum of 6 years of experience in operations management or senior administrative leadership.
• Proven experience managing remote teams and virtual operations.
• Proficiency in project management software (e.g., Asana, Trello), CRM systems, and MS Office Suite.
• Strong understanding of business processes, financial management, and HR principles.
• Excellent leadership, communication, and interpersonal skills.
• Exceptional organizational, time management, and problem-solving abilities.
• Ability to work independently, prioritize effectively, and meet deadlines in a fast-paced remote environment.
• Experience with process improvement methodologies (e.g., Lean, Six Sigma) is a plus.

• Managing complex calendars and scheduling appointments for executives.
• Coordinating and preparing for internal and external meetings, including booking rooms and arranging catering.
• Preparing meeting agendas, taking minutes, and distributing action items.
• Handling incoming and outgoing correspondence, including emails, phone calls, and mail.
• Preparing reports, presentations, and other documents as required.
• Arranging travel logistics, including flights, accommodation, and ground transportation.
• Maintaining organized filing systems, both physical and digital.
• Conducting research and gathering information for various projects.
• Assisting with expense reporting and invoice processing.
• Providing general administrative support to the executive team.
• Acting as a liaison between the executive team and other departments or external contacts.
• Managing office supplies and equipment.

Program Assistant - Administrative & Client Support
Job #: req34370

Organization: IFC

Sector: Administration/Office Support

Grade: GC

Term Duration: 3 years 0 months

Recruitment Type: Local Recruitment

Location: Nairobi,Kenya

Required Language(s): English

Preferred Language(s)
Closing Date: 10/1/2025 (MM/DD/YYY) at 11:59pm UTC

Description
Build a career with impact. Working at the World Bank Group (WBG) provides a unique opportunity to help countries solve their greatest development challenges. As one of the largest sources of funding and knowledge for developing countries, the WBG is a unique partnership of five global institutions dedicated to ending poverty, increasing shared prosperity, and promoting sustainable development. With 189 member countries and more than 120 offices worldwide, the WBG works with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges.

The International Finance Corporation (IFC), a member of the World Bank Group, is the largest global development institution focused on the private sector in emerging markets. We work in more than 100 countries, using our capital, expertise, and influence to create markets and opportunities in developing countries. In fiscal year 2025, IFC committed a record $71.7 billion to private companies and financial institutions in developing countries, leveraging private sector solutions, and mobilizing private capital to create a world free of poverty on a livable planet. For more information, visit .

IFC is seeking to recruit a dynamic, motivated, and organized Program Assistant to provide effective and efficient administrative support to IFC Industry and Advisory Teams. This role will contribute to the effective operation and administrative coordination of the office.

The positions are based in Nairobi, Kenya.

Role And Responsibilities
Key roles and responsibilities include the following:

• Provides quality control of internal and external documents; reviews documents for accuracy and adherence with IFC and World Bank guidelines and procedures;
• Assists staff for the drafting, editing, formatting, and production of documents and correspondence.
• Coordinates schedules taking priority into account, monitors changes, and communicates the information to staff inside and outside the immediate work unit, including officials outside the bank;
• Solves non-routine problems (e.g. responds to requests requiring research to address query at hand, etc);
• Assists in preparation of conferences, seminars, workshops, analyze budgetary scope, build a database of participants and draft event reports, etc.;
• Maintains current distribution lists, phone/addresses list of project/product contacts, and distributes documents for relevant task teams to the main data;
• Maintains up-to-date work unit project and other files (both paper and electronic);
• Corresponds with vendors to solicit price quotes for supplies and make hotel reservations in accordance with World Bank Group policy;
• Manages logistics requests for the visiting missions of the units;
• Collaborates with other team members and contributes productively to the team's work and output Fully involves others in the work of the team;
• Handles bookings for business travels; obtains tickets from the travel agency, requests visas for staff;
• Provide primary assistance to the Finance officer including specialized support accounting and SAP related operations;
• Assist with any other administrative matters in the Central Africa sub-region or corporate initiatives;
• Back-up other ACS in the office and in the region when needed.

Selection Criteria

Note:
Only applicants who are nationals, legal residents, or otherwise have legal presence in the duty station independent of any employer, and who are authorized to work in the duty station, will be considered.

• Minimum of bachelors' degree with a minimum of 5 years relevant work experience in similar role, preferably in a large international organization;
• Excellent organizational and administrative skills. Demonstrated ability to organize, prioritize, schedule, plan and coordinate work and other activities internally and externally;
• Strong attention to detail and to maintaining high quality standards;
• Proven ability to create and work in a team-oriented, multi-cultural environment, to perform effectively in a constantly changing environment with competing activities and demands, and to effectively serve as a team member;
• Demonstrated ability to organize and implement projects and tasks, set priorities, coordinate and monitor assignments to maximize efficiency and quality;
• Effective analytical, research and problem-solving skills and ability to work independently and make judgments and decisions with minimal supervision;
• Strong communication skills in English and French (verbal and written), including ability to draft, proofread and edit correspondence;
• Demonstrated ability to respond and deal effectively with diverse situations which require good judgment, tact, diplomacy and confidentiality;
• Good computer skills; proficiency with various software technologies such as MS Office, Outlook, OneDrive and other standard office productivity software. Ability to learn quickly new software applications.

WBG Culture Attributes

• Sense of urgency: Anticipate and quickly respond to the needs of internal and external stakeholders.
• Thoughtful risk-taking: Challenge the status quo and push boundaries to achieve greater impact.
• Empowerment and accountability: Empower yourself and others to act and hold each other accountable for results.

World Bank Group Core Competencies

The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.

We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.

Learn more about working at the
World Bank
and
IFC
, including our values and inspiring stories.

• Managing complex calendars and scheduling appointments for executives.
• Coordinating and arranging virtual meetings, including preparing agendas and taking minutes.
• Handling incoming and outgoing communications, including emails and phone calls, with professionalism and discretion.
• Preparing reports, presentations, and other documents as required.
• Organizing and maintaining digital filing systems.
• Assisting with travel arrangements and expense reporting.
• Conducting research and compiling information as needed.
• Providing general administrative support to the executive team.
• Acting as a liaison between executives and internal/external stakeholders.
• Proactively identifying and resolving administrative challenges.
• Maintaining confidentiality of sensitive information.