10 Jobs in Kongowea
IT Manager
Posted 3 days ago
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Job Description
br>Key Responsibilities
Develop and execute the organization’s IT strategy in alignment with business objectives. < r>
Lead, mentor, and manage IT teams across infrastructure, software, networking, and cybersecurity.
Oversee the planning, implementation, and maintenance of IT systems and applications.
Ensure IT security, compliance, and risk management policies are implemented and enforced.
Manage vendor relationships, contracts, and technology procurement.
Monitor system performance, troubleshoot issues, and implement continuous improvements.
Drive digital transformation projects, cloud adoption, and process automation.
Prepare and manage IT budgets, forecasts, and cost optimization initiatives.
Collaborate with executives and department heads to identify technology-driven opportunities.
Qualifications & Experience
Bachelor’s degree in Information Technology, Computer Science, or related field (Master’s or MBA preferred).
10+ years of progressive IT experience, with at least 5 years in a management/leadership role.
Proven track record in IT infrastructure, system administration, and enterprise solutions.
Strong knowledge of cybersecurity, data protection, and IT compliance frameworks.
Hands-on experience with ERP systems, cloud computing (AWS, Azure, or GCP), and digital workplace tools.
Professional certifications (CISM, CISSP, ITIL, PMP, or equivalent) highly desirable.
Business Analyst
Posted 3 days ago
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Job Description
br>Key Responsibilities
Lead requirements gathering, documentation, and analysis for complex projects.
Collaborate with stakeholders to define business needs, scope, and objectives.
Translate business requirements into functional and technical specifications.
Drive process improvement initiatives to optimize efficiency and performance.
Conduct cost-benefit and risk analyses to support decision-making.
Oversee user acceptance testing (UAT), quality assurance, and implementation support.
Serve as a mentor to junior business analysts, providing guidance and training.
Partner with product managers, developers, and executives to ensure alignment of solutions with strategic goals.
Qualifications & Experience
Bachelor’s degree in Business Administration, IT, Finance, or related field (Master’s/MBA preferred).
10+ years of progressive experience as a Business Analyst, preferably across multiple industries.
Strong background in business process modeling, data analysis, and system integration.
Hands-on experience with Agile/Scrum, Waterfall, or hybrid methodologies.
Proficiency in tools such as MS Visio, Jira, Confluence, SQL, Power BI, or Tableau.
Professional certifications (CBAP, PMI-PBA, or Agile BA) are highly desirable.
Call Center Representatives- Jomvu,Mombasa
Posted 17 days ago
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Job Description
Conduct day to day customer calls through contacting/texting assigned customers that have upcoming payments in two days using CRM system
Contact assigned new customers to welcome them to African Clean Energy.
Contact assigned customers at the point of entering arrears to arrange payment or identify issues that are preventing the customer from paying
Daily review and report the operations of the customer calls with CFM.
Resolve customer support cases that hinder the company from receiving payments, ensuring timely follow-up and documentation.
Update incorrect or outdated contact information to ensure accurate communication
Conduct customer training for stove usage and for payment model
Complete customer satisfaction calls and document the outcomes of the satisfaction and survey calls.
Review the outcomes of the satisfaction and survey calls and report to CFM.
RequirementsBachelor’s degree in Finance, Economics, Business Administration, or a related field
Proven experience in debt collection, loan recovery, or related call‑centre credit roles.
Basic understanding of debt recovery strategies and credit processes.
Excellent communication—English required, Kiswahili essential, local dialects a plus.
Analytical mindset, negotiation skills, ability to work under pressure.
Qualified candidates are encouraged to apply through our website or send an email to the with the subject line "call center representatives Mombasa" on or before 21 st August 2025.Please note that only shortlisted candidates will be contacted.Business Development Executive Assistant
Posted 201 days ago
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Job Description
The Business Development Executive Assistant will provide essential support to the CEO, acting as a key partner at the front of the company and be dedicated to creating and applying an effective sales strategy. The goal is to drive sustainable financial growth by boosting sales and forging strong client relationships. This role is ideal for someone with strong communication skills, a vibrant personality, and a talent for organization and presentation. The Junior Executive Assistant will help prepare for high-level meetings, manage scheduling, and support lead generation activities, significantly impacting the CEO’s effectiveness and the company’s success.
Key Responsibilities Develop a growth strategy focused both on financial gain and customer satisfactionConduct research to identify new markets and customer needsBuild long-term relationships with new and existing customersProven working experience as a business development manager, sales executive or a relevant roleProven sales track recordExperience in customer support is a plusProficiency in MS Office and CRM software (e.g. Salesforce)Communication and negotiation skillsAbility to build rapportTime management and planning skillsAssist the CEO in preparing for meetings, including conducting research, developing presentations, and organizing agendas.Attend meetings with the CEO, take comprehensive notes, and ensure all action points and follow-ups are accurately recorded and managed.Manage the CEO’s calendar, including scheduling meetings, prioritizing tasks, and meeting deadlines.Generate and organize business development leads, helping prioritize and track potential opportunities.Prepare and refine presentations, reports, and materials for various initiatives.Coordinate internal and external communications on behalf of the CEO, fostering positive relationships with stakeholders.Support administrative and operational tasks, including organizing files and maintaining records for easy access.Requirements Who We Are Looking For: Key Qualities: Strong communication skills, presentation skills, and a bubbly, approachable personality.Skills & Experience:
Solid note-taking abilities, executive assistant skills, and lead-generation experience.A driven and organized individual with a strong interest in business development and entrepreneurship.Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word); familiarity with CRM or project management tools is a plus.At least 2 years of experience in an administrative or support role, ideally in a fast-paced environment.Personal Traits: Highly organized, and proactive, keen eye for detail and a problem-solving attitude.Educational Background: A degree in Business Administration, Marketing, or a related field is preferred but not required.Barrister/Waiter
Posted 571 days ago
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Job Description
Job Summary:
Our client is looking to hire a Barista to prepare and serve hot and cold beverages, including various types of coffee and tea.
Key responsibilities:
Develop a range of creative cocktails and demonstrate barista skills to enhance the overall dining experience for guests.Maintain personal hygiene, adhere to dress code, and follow safety protocols.Ensure the crockery, cutlery and glassware are clean and polished before service.I am correctly taking food and drink orders and communicating the order details to the kitchen staff.Prepare and serve cocktails/Coffee with precision and creativity.Control breakages of operating equipment and participate in stock-taking as required.Promote special dishes, beverages, or desserts to guests and upsell other products/services, including cocktails and beverages.Participating in incentives to drive sales and promote café Taking customer orders promptlyWorking closely with the kitchen team to ensure correct meals are delivered.RequirementsCertificate/diploma in Food and Beverage.Minimum of 2 years experience in a high-end restaurant.Good oral and written communication skills (English & Swahili).Must have good knowledge of food safety and hygiene practices.Must be able to make cocktails/Coffee.He/she should be a good team player and possess excellent customer service skills.Be flexible and willing to work in shifts.Be The First To Know
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