What Jobs are available in Kongowea?

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With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

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Job Summary

• To drive and deliver exceptional Retail and Business Banking performance, through powerful branch leadership, team development, excellent customer experience, and achievement of Operational & Controls rigor excellence in branches.
• Provide powerful leadership in the branch to deliver exceptional branch business growth and profitability.
• Drive implementation of business and service strategies, deliver Retail and Business Banking performance and growth targets in the branch.
• Maintain a high level of bank standards and management controls to achieve operational & Control rigor excellence, through strict adherence to operations and compliance policies and guidelines
• Establish a high-performance culture amongst the branch team.

Job Description
Key Accountabilities (Duties & Responsibilities)
Business Growth – Time Split 60%

• Implement business strategic initiatives and create ownership of the branch performance targets. Agree on branch execution plans/strategies and ensure they are aligned to the Banks overall strategy- Growth, Transformation, and Returns.
• Diligently monitor branch business performance and make adjustments to the execution strategies accordingly.
• Manage branch portfolio risks in line with the bank's portfolio appetite.
• In conjunction with the regional manager and product development, conduct product reviews and product development through constant feedback from the market.
• Collaborate and coordinate the development and implementation of sales initiatives with other business functions such as CIB, Asset Finance, Bancassurance, and Lead generation team to maximize cross-selling opportunities.
• Conduct market intelligence to identify new market opportunities, customer trends, existing geographical strength, emerging government directives, and changes in policy by regulators.
• Manage borrowing and non-borrowing accounts in the branch to enhance customer loyalty and retention.
• Harness existing staff potential and create new competencies in order to achieve competitive advantage.
• Lead the branch team to achieve its customer retention objectives, Transaction migrations from the counter to alternate channels, balance sheet growth goals, and acquisitions. Support will include achieving branch sales targets as well as participating in and leading sales activations.
• Establish firm relationships with the Top 200 clients and business influencers in the local area.
• Provide regular feedback to the staff (individual/corporate) on performance (Sales, NPS, etc).
• Provide clear direction and guidance to branch staff on business objectives, translating and prioritizing them into business performance measures at the branch level.
• Ensure proper controls, processes & procedures are always adhered to as per the laid down Absa bank policies.
• At all times, ensure the branch is opened and closed as per the approved regulatory timelines. Operations staff are ready and equipped to serve customers. This includes opening and closing branch batch on the core banking system.
• The Branch must maintain the look and feel as per the Absa bank standards.
• Ensure that Absa Bank's policies are always adhered to when handling different products and solutions. Ensure adherence to all KYC & AML processes with regards to New to Bank business and acceptable TAT/Accuracy is always observed.
• Ensure all relevant system reports are printed, appropriately reviewed, signed off on a timely basis, and filed as per Absa Records Management policy.
• Ensure you and your team remain alert to the risk of financial crime and assist in the Banks efforts in combating it by adhering to the key principles in relation to: positively identifying your customers, knowing your customer, reporting suspicions, obtaining correct supporting documents in regard to LCT/OTT/FX Trades, safeguarding records and not disclosing suspicions to customers.

• In conjunction with the Branch Operation Lead - BOL, you are responsible for strict cost management in the branch by reviewing all service provider quotations before the work can proceed. In addition, BOL must conduct regular reviews of the following cost elements:

• Branch expenditure.

• Equipment maintenance.
• Overtime approvals.
• Stationery consumption, telephones, electricity, water, travel etc.
• Staff costs

• Sundry losses

• Ensure compliance with operational, Security, controls, and process risks requirements to avoid losses and prevent fraud arising from operational lapses, and to protect Bank and customer assets.

• Ensure that the branch achieves a minimum satisfactory audit rating through continuous assessment and prompt closure of all audit exceptions sighted
• Ensure that relevant approvals for all transactions are always sorted as guided in the laid down policies.

Internal Controls, Governance, Processes & Procedures – Time split 15%

• Ensure proper controls, processes & procedures are adhered to at all times as per the laid down Absa bank policies through the BOL.
• At all times, through the BOL, ensure the branch is compliant with all regulatory requirements i.e. opened and closed within the approved regulatory timelines, all approved licenses are in place and up to date etc.
• Ensure that Absa Bank's policies are adhered to at all times when handling different products and solutions. Ensure adherence to all KYC & AML processes with regards to New to Bank business and acceptable TAT/Accuracy is observed at all times.
• Ensure all relevant system reports are printed, appropriately reviewed, signed off on a timely basis, and filed as per Absa Records Management policy.
• Ensure you and your team remain alert to the risk of financial crime and assist in the Banks efforts in combating it by adhering to the key principles in relation to: positively identifying your customers, knowing your customer, reporting suspicions, obtaining correct supporting documents in regard to LCT/OTT/FX Trades, safeguarding records and not disclosing suspicions to customers.

• Responsible for strict cost management in the branch by reviewing all service provider quotations before the work can proceed. In addition, BOL must conduct regular reviews of the following cost elements:

• Branch expenditure.

• Equipment maintenance.
• Overtime approvals.
• Stationery consumption, telephones, electricity, water, travel etc.
• Staff costs

• Sundry losses

• Ensure compliance with operational, Security, controls and process risks requirements to avoid losses and prevent fraud arising from operational lapses, and to protect Bank and customer assets.

• Ensure that the branch achieves a minimum satisfactory audit rating through continuous assessment and prompt closure of all audit exceptions sighted
• Ensure that relevant approvals for all transactions are sorted at all times as guided in the laid down policies.
• Ensure all fees and commissions due to the bank are collected.
• Drive quality sales through actioning of unfunded accounts, uncollected credit cards, and delinquency.
• Ensure Data privacy policies are adhered to at the branch at all times.

Customer Experience: Time split 15%

• The Branch must maintain the look and feel as per the Absa bank standards.
• Ensure excellent customer experience is always maintained.
• Ensure set TAT is achieved at all times.
• Appraise and promptly act on customer issues /complaints escalating as necessary to ensure timely resolution.
• Ensure set TAT in response to customer queries by phone, email, or by letters is strictly adhered to.
• Ensure customer data is up to date.
• Ensure branch NPS scores are maintained as per the set standards.
• Co-ordinate branch initiatives aimed at gathering feedback from customers on service standards and advise leadership for improvements.
• Provide leadership around customer experience at the branch.
• Monitor the counter service to ensure customers are served within the acceptable waiting time.

Capacity Building & People Management: Time Split 10%

• Build and develop a high performing and motivated staff team in the branch by creating a conducive work environment, teamwork, regular duty rotations, and effective succession opportunities to ensure maximum productivity.
• Help in resource planning, setting performance objectives and measures of success for direct reports, and providing regular feedback on performance.
• Provide leadership by constantly offering training and guidance on the colleague's expectations. Adequate coaching and mentoring of branch staff.
• Effectively manage, mobilize, and coordinate branch resources (Staff, equipment, safe environment etc.) to achieve common goals.
• Ensure the assigned e-learning and internal training activities for self and direct reports is undertaken within set timelines.
• Determine and manage Training Needs Analysis and Succession plans for direct reports and ensure they do the same for all their staff
• Manage performance/disciplinary issues/grievances for branch staff
• Management of leave/sickness

Role/person specification
Qualification

• University degree in a relevant disciplines, post graduate qualifications will be an added advantage.

Preferred Experience
At least 5 years Banking / Financial Services experience out of which at least 3 years in branch management with good track record of performance.

Knowledge And Skills

• Business understanding and management experience of Retail / Consumer and Business Segments
• Working knowledge of Branch Operations and Controls
• Demonstrable experience in Customer Service management including complaint management / resolution.
• Hands on experience of sales management including leading Direct Sales teams.
• People management experience of big teams
• In-depth knowledge of banking products, strategies, and structures in Retail,
• Detailed working knowledge of operational and credit risk policies and procedures for both Retail and Business Banking segments.
• Good working knowledge of people policies and procedures
• Thorough understanding of the banking industry practices and regulations.
• Well informed on general economic, political, and business environment.
• Up to date knowledge of competitor and market activity in local area
• In-depth understanding of core banking operating IT systems e.g., Flexicube.

Absa Bank Kenya is an equal opportunity, affirmative action employer. Preference will be given to suitable candidates from designated groups whose appointments will contribute towards the achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.
Application deadline: September 16, 2025.
Education
Bachelor`s Degrees and Advanced Diplomas: Accounting, National Diplomas and Advanced Certificates: Accounting (Required)

We are looking for a reputable EPC contractor with the capacity to construc, commission and maintain a 0.5 MW solar plant.

Key Qualifications:

1. Licensed and certified by EPRA (Energy and Petroleum Regulatory Authority)

2. Must hold relevant T3 certification or equivalent.

3. Demonstrated experience in executing grid-tied or hybrid solar PV projects above 500 kW capacity.

4. Proven technical team with expertise in engineering procurement, installation, testing and commissioning.

5. Solid track record in O&M (Operation & Maintenance) support for utility-scale solar farms.

6. Financial and technical capability to deliver within agreed timelines and standards

7. Preferably based at the Coast region of Kenya for ease of mobilization and support

If you meet the above criteria or can recommend a qualified contractor, please reach out via

We will only contact successful applicants by this Friday COB on 5/09/2025.

Company Description

ICEA LION Group is committed to becoming the leading Pan African provider of insurance and related financial services. Our mission is to protect and create wealth for our clients. We pride ourselves on upholding our brand promise: "For every life changing moment, we're better together." With a strong focus on customer-centric values, integrity, and delivering on our promises, we ensure our employees are valued and supported.

Role Description

This is a full-time, on-site role for an Insurance Sales Agent located in Mombasa. The Insurance Sales Agent will be responsible for selling insurance policies, providing excellent customer service, and managing insurance brokerage activities. The agent will also be involved in conducting sales presentations, meeting sales targets, and responding to client inquiries about insurance products.

Qualifications

• Certificate of proficiency in Insurance COP/ECOP mandatory
• Proficiency in Insurance Sales and general Sales activities
• Valid IRA licence
• Strong Customer Service skills
• selling skills
• Excellent communication and interpersonal skills
• Ability to work independently and meet sales targets
• Experience in the insurance industry is advantageous

Company Description

ICEA LION Life Assurance
is one of East Africa's leading life insurance providers, committed to safeguarding the financial well-being of individuals, families, and businesses. As part of the ICEA LION Group, we combine decades of expertise with innovative solutions to help our clients achieve financial security and peace of mind.

We specialize in life insurance, pensions, and investment solutions designed to protect what matters most while building long-term wealth. Guided by trust, integrity, and customer-centricity, we tailor our services to meet the diverse needs of our clients—from securing loved ones' futures to planning for retirement and financial independence.

At ICEA LION Life Assurance, we believe in creating sustainable financial freedom by empowering clients to make informed choices today that ensure stability tomorrow.

Our Core Offerings:

• Life Insurance Solutions
• Pension & Retirement Planning
• Investment-Linked Products
• Group & Corporate Benefits

Role Description

This is a full-time on-site role for an Insurance Sales Representative, located in Nairobi. The Insurance Sales Representative will be responsible for selling insurance policies to potential customers. This includes evaluating client needs, providing policy recommendations, and closing sales. The role also involves offering excellent customer service, maintaining client records, and meeting sales targets. The representative will work closely with other team members to ensure smooth operations and customer satisfaction.

Qualifications

• Strong skills in Insurance Sales and Sales
• Experience in Customer Service and Insurance
• Knowledge of Insurance Brokerage
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Proven track record of meeting sales targets
• Relevant certifications in insurance sales are a plus
• Bachelor's degree in Business, Marketing, or related field

Eleven Degrees consulting, on behalf of
Mini Bakeries Ltd

, is seeking to fill the following position of
Oven Man/ Depanner

on a Fixed Term Contract. 

Eleven Degrees Consulting Limited

is a leading shared service company for Mini Group of Companies, dedicated to providing innovative solutions to our clients. We are committed to excellence and strive to deliver the highest quality products and services. Our team is a diverse group of talented professionals who are passionate about their work and dedicated to the company's success.

Job Title
: Oven Man / Depanner

Location
: Mombasa

Reports To
:
Charge Hand Baker

Employment Type
: Fixed Term Contract

Job Purpose

The
Oven Man/Depanner is responsible for baking operations, ensuring all products are baked to standard, within time, and in a hygienic, cost-effective, and safe environment. The role involves operating ovens and proofers, depanning bread, and maintaining equipment in excellent working condition while achieving production targets.

Key Responsibilities

• Operate ovens and proofers in line with established SOPs.
• Bake products according to schedule, ensuring accurate timing and temperatures.
• Depan baked goods, place them on cooling racks, and transfer to designated cooling areas.
• Monitor oven throughput and avoid overbake or underbake.
• Maintain oven trolleys and ensure equipment is in proper working condition.
• Report product quality issues such as sub-standard bakes.
• Ensure production timelines are met and targets achieved.
• Maintain the highest hygiene standards in the work area.
• Minimize wastage during the baking process.
• Report food safety and quality issues to the supervisor.
• Provide feedback on tested products and equipment.
• Train junior staff or trainees as assigned.
• Conduct routine equipment checks and report faults for servicing.
• Comply with safety procedures and equipment handling protocols.
• Perform any other duties as assigned by the supervisor.

Qualifications and Skills

• KCSE certificate or equivalent
• Minimum 2 years' experience in a bakery as an Oven Man
• Practical knowledge of ovens and proofers
• Proficiency in timing, temperature control, and baking procedures

Key Competencies

• Strong attention to detail and discipline
• Ability to read and follow production schedules
• Effective communication and interpersonal skills
• Physically fit; able to handle oven trolleys and baking racks
• Ability to work under pressure and maintain a steady pace
• Flexible to work shifts, including weekends
• Self-motivated and able to work with minimal supervision

The ERP Specialist will be responsible for managing, implementing, customizing, and supporting the enterprise resource planning (ERP) system to meet the organization's

business needs and objectives. This role will design, develop, test, deploy, and maintain data processing solutions to enhance the ERP systems for financial reporting and planning.

**Application deadline: 19th September 2025.

Follow this link to apply:**

*Position Title*: Beautician and Hairstylist

*Reports To*: Salon Manager

*Location*: (Salon Name/Location)

*Employment Type*: Full-Time/Part-Time

*Job Summary*:

We are seeking a talented and versatile Beautician and Hairstylist to join our team. This role combines expertise in both hair care and beauty treatments to provide a comprehensive experience for our clients. The ideal candidate will be skilled in hairstyling, cutting, coloring, and a range of beauty treatments, including skincare, makeup, and hair removal services. You will deliver exceptional services while maintaining a professional, welcoming, and hygienic environment.

*Key Responsibilities*:

• *Hair Services*: Provide a full range of hairstyling services, including haircuts, trims, blowouts, scalp treatments, coloring, highlights, and styling for special events.

• *Hair Treatments*: Offer deep conditioning, treatments for damaged hair, and scalp treatments.

• *Beauty Services*: Perform skincare treatments such as facials, exfoliation, and deep cleansing.

• *Makeup*: Apply makeup for various occasions, including weddings, photoshoots, and day-to-day looks.

• *Hair Removal*: Provide waxing, threading, and sugaring services for facial and body hair removal.

• *Nail Services*: Perform manicures, pedicures, and nail treatments, including shaping, polishing, and nail art.

• *Eyebrow and Eyelash Services*: Offer eyebrow shaping, tinting, and eyelash extensions or lifts.

• *Client Consultation*: Consult with clients to assess their hair and beauty needs, and provide personalized recommendations for services and products.

• *Product Recommendations*: Advise clients on appropriate hair care and beauty products to enhance their look and maintain the results at home.

• *Hygiene and Safety*: Maintain a clean and organized workstation, ensuring all tools and equipment are sanitized after each client.

• *Continuous Learning*: Stay updated with the latest hair and beauty trends, techniques, and products to provide modern and on-trend services.

*Requirements*:

• Proven experience as both a Beautician and Hairstylist.

• Proficient in a wide range of hair and beauty treatments.

• Strong knowledge of hair coloring, styling, and skincare techniques.

• Excellent communication and customer service skills.

• Certification in cosmetology, hairdressing, or beauty therapy (as required).

• Strong attention to detail and ability to follow client requests.

• Ability to work flexible hours, including evenings and weekends.

• Creative, innovative, and passionate about the beauty and hair industry.

*Benefits*:

• Competitive salary and commission structure.

• Opportunity for continuous training and development.

• Friendly and collaborative work environment.

This dual role allows you to showcase your expertise in both hairstyling and beauty treatments, offering clients a full-service experience.

Company Description

At AgroNest, we are transforming the future of agriculture with cutting-edge solutions that empower farmers, optimize resources, and promote sustainability. Our mission is to bridge the gap between traditional farming practices and modern agricultural innovation, creating a positive impact on communities, economies, and the environment. We are committed to delivering sustainable, technology-driven solutions across the agricultural value chain, focusing on innovation, collaboration, and excellence. AgroNest aims to build a smarter, greener, and more resilient agricultural ecosystem.

Role Description

This is a full-time hybrid role for a Machine Learning Specialist located in Mombasa, with some work from home acceptable. The Machine Learning Specialist will be responsible for developing and implementing machine learning models, performing deep learning techniques, analyzing complex datasets, and creating algorithms to provide data-driven insights. The role includes applying advanced statistical methods and computer science principles to solve agricultural problems and enhance productivity.

Qualifications

• Proficiency in Computer Science concepts and principles
• Experience with Machine Learning and Deep Learning techniques
• Strong understanding of Statistics and Algorithm development
• Excellent problem-solving and analytical skills
• Ability to work independently and in a collaborative environment
• Relevant experience in agricultural technology or a related field is a plus
• Bachelor's or Master's degree in Computer Science, Data Science, Statistics, or a related field

Advertisement for position of Branch Manager

Position Title: Branch Manager

Reports to: Operations Officer

Work Location: Branch

Branch Manager - BM

Yehu seeks to attract and retain talented, creative and innovative team players in the role of BM, who is a strategic thinker with strong execution skills, a passion for customer empowerment, and a commitment to sustainable business growth and risk management. The BM will be reporting to the Operations Officer and will be responsible for leading business strategy implementation in the assigned operational unit (Branch), maintaining alignment with the annual plan for revenue growth, operational efficiency, client satisfaction, and compliance with regulatory and institutional policies. The BM will also oversee team performance, drive continuous improvement initiatives to elevate service delivery and support the development of team members and foster a culture of professionalism, accountability, and excellence.

1. Key Specific Responsibilities

1.1 Branch Strategy

• Analyze emerging customer preferences and develop innovative marketing and selling strategies tailored to segmented clientele.

• Foster proactiveness in staff engagement on customer issues, promoting high interactivity, approachability, and energy at centers.

• Lead identification of market opportunities, empowering staff to assess macro-economic factors and prioritize sectors for funding.

1.2 Branch Portfolio Management & Customer Experience

• Monitor daily portfolio performance and institute qualitative measures within policy and regulatory provisions.

• Create an environment enabling transfer of professional capabilities to and between staff in demonstrating financial literacy, service value, and cost comparisons to enhance business performance without compromising quality.

• Act as a role model in delivering outstanding customer journeys, monitoring expectations across the credit cycle (mobilization, appraisals, disbursements, collections) to ensure reliability and minimize costs like delays or inaccurate information.

1.3 Branch Financial Management & Affordability of Services

• Ensure proficiency in loan appraisal processes for quality loans, minimizing cross-guarantees and enforcing center management curricula.

• Lead execution of initiatives considering long-term costs and champion cost-effective practices through staff capacity building and field visits.

1.4 Business Leadership & Employee Value Proposition

• Deploy our employee value proposition framework to build inspiration, motivation and commitment.

• Provide leadership and clarification in execution of adopted customer practices and foster a culture of quick turnaround through process ownership and expediency.

1.5 Performance Management Process & Support, Empowerment, and Accountability

• Deploy performance management tools to identify challenges and empower staff for sustainable performance.

• Evaluate staff performance using designated tools with continuous feedback, goal tracking, to get a comprehensive evaluation of staff productivity that supports targeted development and performance improvement.

• Manage staff leaves for business continuity.

1.6 Innovation, Change Management, Creativity & Risk Management and Controls

• Maintain a preventive, risk-averse orientation: Assess controls across the value chain, empower policy adherence, and use tools to detect deviations.

• Execute and recommend initiatives to mitigate risks like defaults, inefficiencies, or reputation exposure. 1.7 Public Relations and Communication

• Cultivate an environment promoting participation and expedient issue resolution.

• Establish collaborative platforms to enhance visibility and goodwill with clients and communities.

• Represent the institution in community engagement, and other external forums as approved.

• Manage client feedback and ensure service standards are consistently met.

2. Key Qualifications

2.1 Financial management
– A strong understanding of financial concepts and principles, including financial statements, cash flow management, credit analysis, and risk assessment.

2.2 Analytical Skills
– The ability to analyze financial data, identify trends, and make data-driven decisions and to assess creditworthiness, evaluate financial performance, and identify potential risks.

2.3 Mentorship skills
– Strong leadership qualities to inspire and motivate teams, delegate tasks, provide guidance, and foster a positive work environment.

2.4 Strategic Planning/Macro environmental analysis
– Setting strategic objectives, analyzing market trends, identifying growth opportunities, and developing strategies to expand operations.

2.5 Risk Management
– Identifying, assessing, and mitigating risks, implementing effective internal controls, and ensuring compliance with regulatory requirements.

2.6 Effective Communication
– Able to cascade organizational goals, strategies, and expectations, as well as advocate for the needs of branch and staff to management and build strong relationships with clients, colleagues, and external stakeholders.

2.7 Reporting and presentation skills and writing skill
– Proficiently gathering relevant data, conducting insightful analyses, and effectively convey findings in clear, well-structured reports and presentations, to support informed decision-making, drive process improvements, and ensure efficient and transparent communication across the organization.

3. Behavioral Competencies

3.1 Result-orientation
– Understands the bigger picture and appreciates being measured and applying objective criteria to assess customers to mitigate risks and enhance excellent customer experience.

3.2 Exemplary ethical behavior and commitment to upholding strong moral values and principles.

3.3 A track record of honesty, integrity, and accountability in professional interactions

3.4 Decisive and Independent
– Ability to operate with autonomy, consult and clarify where necessary and make informed decisions.

3.5 Interpersonal Skills
– Good with people in bad and good times, but firm and fair.

3.6 Negotiation Skills
– Must be a hard negotiator, with excellent professional persuasive approaches.

3.7 Communication Skills
– Excellent written and verbal communication skills, report/proposal writing skills and presentation skills.

3.8 Job execution
- Ability to work under pressure and self-driven with minimal administrative support.

1. Job Specifications: Academic & Professional Qualifications

a)
A bachelor's degree in a relevant field such as Business Administration, Finance, Economics, or a related discipline.

b)
At least 5-7 years of progressive experience in microfinance, banking, or financial services.

c)
Prior experience in managing teams, including supervising branch managers or similar roles.

5. What we offer

a)
Competitive compensation package with fixed/variable pay, performance-based increments, medical allowances, access to personal development facilities.

b)
A supportive, values-driven culture with training, mentorship, and career growth opportunities.

c)
Opportunity to make a tangible impact on underserved communities while advancing in a growing institution.

HOW TO APPLY

Visit our careers page at by 24th October 2025 to apply.

Only shortlisted candidates will be contacted.