3 Senior Operations Manager Remote Cleaning Services jobs in whatjobs

Senior Operations Manager - Remote Cleaning Services

80100 Nairobi, Nairobi KES100000 Annually WhatJobs

Posted 20 days ago

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Job Description

full-time
Our client is seeking a highly organized and experienced Senior Operations Manager to oversee their remote cleaning services division. This is a fully remote position, allowing you to manage operations from anywhere while ensuring the highest standards of cleanliness and service delivery. You will be responsible for the strategic planning, execution, and optimization of all cleaning operations, including staff management, resource allocation, quality control, and client satisfaction. Your role will involve developing and implementing operational procedures, setting performance metrics, and ensuring compliance with health and safety regulations. This remote-first role requires exceptional leadership, communication, and problem-solving skills, along with the ability to manage a dispersed team effectively. You will work closely with HR, finance, and client relations departments to ensure seamless operations and continuous improvement. The ideal candidate possesses a strong background in operations management, preferably within the cleaning or facilities management industry. You should be adept at using technology to monitor operations, manage schedules, and communicate with field staff. Your ability to analyze operational data, identify inefficiencies, and implement corrective actions will be crucial. This is an opportunity to lead a critical function within the company, driving efficiency and excellence in service delivery from a remote capacity. You will be instrumental in maintaining our reputation for quality and reliability.
Responsibilities:
  • Oversee all aspects of remote cleaning operations, ensuring efficiency and high service standards.
  • Develop, implement, and refine operational policies and procedures.
  • Manage and motivate a dispersed team of cleaning staff and supervisors.
  • Ensure compliance with all health, safety, and environmental regulations.
  • Monitor operational performance and implement strategies for continuous improvement.
  • Manage operational budgets and control costs effectively.
  • Handle client inquiries and resolve operational issues promptly.
  • Source and manage suppliers for cleaning equipment and materials.
  • Implement quality control measures to ensure consistent service delivery.
  • Utilize technology and software for scheduling, tracking, and reporting on operations.
Qualifications:
  • Bachelor's degree in Business Administration, Operations Management, or a related field.
  • Minimum of 7 years of experience in operations management, with at least 3 years in a leadership role.
  • Proven experience in the cleaning, facilities management, or service industry is highly desirable.
  • Strong understanding of operational best practices, quality control, and health & safety standards.
  • Excellent leadership, team management, and communication skills.
  • Proficiency in using operational management software and remote collaboration tools.
  • Strong analytical and problem-solving abilities with a data-driven approach.
  • Ability to work independently, manage multiple priorities, and make sound decisions in a remote setting.
  • Experience in budget management and resource allocation.
  • Customer-focused with a commitment to service excellence.
This advertiser has chosen not to accept applicants from your region.

Senior Operations Manager - Remote Cleaning Services

40100 Kisumu KES190000 Annually WhatJobs

Posted 12 days ago

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Job Description

full-time
Our client is a rapidly growing provider of professional cleaning and sanitation services, and they are seeking a highly organized and experienced Senior Operations Manager to oversee their remote operations. This is a fully remote position, offering the flexibility to manage a geographically dispersed team and ensure the highest standards of service delivery.

Responsibilities:
  • Oversee the day-to-day operations of cleaning and sanitation teams, ensuring efficiency and quality across all contracted sites.
  • Develop and implement operational strategies to meet company goals and client expectations.
  • Manage staff scheduling, resource allocation, and performance monitoring for remote teams.
  • Ensure compliance with all health, safety, and sanitation regulations.
  • Develop and maintain strong relationships with clients, addressing their needs and resolving any operational issues.
  • Implement and enforce quality control measures and conduct regular service audits.
  • Manage operational budgets, including labor costs, supply procurement, and equipment maintenance.
  • Identify opportunities for process improvement and implement best practices to enhance service delivery.
  • Train and mentor operations supervisors and team leaders.
  • Stay current with industry trends, new cleaning technologies, and sustainable practices.
  • Utilize technology platforms for remote team management, scheduling, and communication.
Qualifications:
  • Bachelor's degree in Business Administration, Operations Management, or a related field. Relevant industry experience may substitute for a degree.
  • Minimum of 5 years of experience in operations management, preferably within the cleaning, facilities management, or hospitality sector.
  • Proven ability to manage and lead remote teams effectively.
  • Strong understanding of cleaning processes, sanitation standards, and relevant health and safety regulations.
  • Excellent leadership, problem-solving, and decision-making skills.
  • Proficiency in using operational software, scheduling tools, and communication platforms.
  • Strong financial acumen and experience managing budgets.
  • Exceptional communication and interpersonal skills, with the ability to build rapport with clients and staff.
  • Highly organized, detail-oriented, and able to prioritize tasks in a fast-paced environment.
  • Adaptability and resilience in managing dynamic operational challenges remotely.
This remote role is crucial for coordinating services in and around Kisumu, Kisumu, KE . Our client offers a competitive salary, benefits, and the chance to make a significant impact on their operational success.
This advertiser has chosen not to accept applicants from your region.

Senior Operations Manager - Remote Cleaning Services

20111 Mwembe KES85000 Annually WhatJobs

Posted today

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Job Description

full-time
Our client is seeking a highly organized and efficient Senior Operations Manager to oversee their remote cleaning services division. This is a fully remote position, requiring a proactive leader with a proven ability to manage distributed teams and complex logistical operations. You will be responsible for ensuring the highest standards of service delivery, optimizing operational efficiency, and driving customer satisfaction across all client locations.

The role involves developing and implementing operational policies and procedures, managing staff scheduling, inventory control, quality assurance, and customer support. You will leverage technology to monitor performance, track key metrics, and communicate effectively with field teams and clients. Key responsibilities include optimizing resource allocation, managing budgets, training and developing cleaning staff, and ensuring compliance with health and safety regulations.

The ideal candidate will have extensive experience in operations management, preferably within the facilities management, cleaning, or service industry. Strong leadership, problem-solving, and communication skills are essential. You must be adept at managing remote teams, fostering a positive work culture, and driving continuous improvement. Proficiency with operational management software, scheduling tools, and CRM systems is required. A meticulous attention to detail and a commitment to excellence are crucial for success in this demanding remote role.

**Key Responsibilities:**
  • Oversee the daily operations of remote cleaning services, ensuring efficiency and quality.
  • Develop and implement operational strategies to meet company goals and client expectations.
  • Manage and schedule cleaning staff, ensuring adequate coverage and optimal resource allocation.
  • Implement and monitor quality control programs to maintain high service standards.
  • Manage inventory of cleaning supplies and equipment, ensuring cost-effectiveness and availability.
  • Handle customer inquiries, complaints, and feedback, resolving issues promptly and professionally.
  • Ensure compliance with health, safety, and environmental regulations.
  • Train and develop cleaning staff, providing ongoing coaching and performance feedback.
  • Analyze operational data to identify areas for improvement and implement corrective actions.
  • Contribute to budget development and manage operational expenses.

**Qualifications:**
  • Bachelor's degree in Business Administration, Operations Management, or a related field.
  • Minimum of 7 years of experience in operations management, with a focus on service delivery or facilities management.
  • Proven experience managing remote teams and distributed operations.
  • Strong understanding of cleaning industry standards, best practices, and safety regulations.
  • Excellent leadership, communication, and interpersonal skills.
  • Proficiency in operational management software and scheduling tools.
  • Strong analytical and problem-solving abilities.
  • Ability to work independently, prioritize effectively, and manage multiple tasks in a remote setting.
  • Experience within the cleaning and sanitation sector in Nakuru, Nakuru, KE is highly valued.
This fully remote opportunity offers a chance to lead and optimize a critical service division.
This advertiser has chosen not to accept applicants from your region.
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