6 Senior Hotel Operations Manager Remote Support jobs in whatjobs
Senior Hotel Operations Manager (Remote Support)
Posted 23 days ago
Job Viewed
Job Description
Our client, a distinguished hospitality group known for its exceptional guest experiences, is seeking a Senior Hotel Operations Manager to join their fully remote management support team. This role focuses on providing strategic guidance, operational oversight, and remote support to multiple hotel properties, ensuring the highest standards of service, efficiency, and profitability. You will be instrumental in driving operational excellence across diverse locations from your home office.
Responsibilities:
Qualifications:
This role offers a fully remote working arrangement, allowing you to contribute to the success of hotels in the operational vicinity of Meru, Meru, KE and beyond, from any suitable location.
Responsibilities:
- Provide remote strategic leadership and operational support to hotel general managers and their teams.
- Develop and implement operational policies and procedures to enhance guest satisfaction and operational efficiency.
- Monitor key performance indicators (KPIs) for all assigned properties, including occupancy rates, revenue per available room (RevPAR), guest satisfaction scores, and operational costs.
- Conduct regular remote operational reviews and site visits (as needed) to assess property performance and identify areas for improvement.
- Oversee budgeting, forecasting, and financial management for assigned hotel operations.
- Ensure compliance with all brand standards, health and safety regulations, and legal requirements.
- Lead and mentor hotel leadership teams, fostering a positive and productive work environment.
- Drive initiatives to improve service quality, operational standards, and employee engagement.
- Collaborate with marketing, sales, and revenue management teams to optimize property performance.
- Develop and implement strategies for cost control and revenue enhancement.
- Manage relationships with key vendors and suppliers.
- Assist in the development and implementation of new hotel openings and renovations remotely.
- Facilitate effective communication between corporate headquarters and individual properties.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 7 years of progressive experience in hotel operations management, with a strong track record of success in multi-property oversight.
- In-depth knowledge of hotel operations, including front desk, housekeeping, food & beverage, and maintenance.
- Proven experience in financial management, budgeting, and P&L responsibility.
- Strong understanding of revenue management principles and strategies.
- Excellent leadership, communication, and interpersonal skills.
- Demonstrated ability to influence and motivate teams remotely.
- Proficiency in hotel management software (PMS) and other relevant operational tools.
- Ability to analyze data and make data-driven decisions.
- Exceptional problem-solving and organizational skills.
- Flexibility to travel as required for property visits.
- Experience working in a remote or distributed management role is highly advantageous.
This role offers a fully remote working arrangement, allowing you to contribute to the success of hotels in the operational vicinity of Meru, Meru, KE and beyond, from any suitable location.
This advertiser has chosen not to accept applicants from your region.
0
Senior Hotel Operations Manager - Remote Support
Posted 20 days ago
Job Viewed
Job Description
Our client, a prestigious hospitality group, is seeking an experienced and dynamic Senior Hotel Operations Manager to provide remote strategic guidance and operational support to their properties. While on-site visits will be integral, this role primarily focuses on leveraging technology and expertise to enhance guest experiences, optimize operational efficiency, and drive revenue growth across their portfolio. You will work closely with on-site hotel management teams, offering expertise in areas such as front office, food and beverage, housekeeping, and revenue management. The ideal candidate will possess a deep understanding of hotel operations, exceptional leadership skills, and a proven ability to drive performance and implement best practices in a distributed environment.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Provide remote leadership and strategic direction to on-site hotel management teams to ensure exceptional service delivery and operational excellence.
- Develop and implement operational strategies to enhance guest satisfaction, increase profitability, and maintain brand standards.
- Monitor key performance indicators (KPIs) across hotel operations, including occupancy rates, RevPAR, customer satisfaction scores, and operational costs, and implement action plans for improvement.
- Conduct regular remote reviews of departmental performance (Front Office, F&B, Housekeeping, Maintenance, etc.) and provide actionable feedback.
- Support on-site teams with recruitment, training, and development of hotel staff.
- Ensure compliance with all health, safety, and hygiene regulations.
- Assist in budget preparation and management, focusing on cost control and revenue maximization.
- Implement and oversee technology solutions for enhancing guest services and operational efficiency.
- Stay abreast of industry trends and best practices in hospitality management, recommending innovative approaches.
- Develop and foster strong relationships with on-site hotel management and staff.
- Lead initiatives to improve operational workflows and service standards.
- Conduct periodic on-site assessments and audits as required.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 7 years of progressive experience in hotel operations management, with at least 3 years in a General Manager or senior operations role.
- Proven experience in managing multiple hotel properties or providing oversight for operations.
- Extensive knowledge of all hotel departments and operational best practices.
- Strong financial acumen and experience in budget management and revenue optimization.
- Exceptional leadership, communication, and interpersonal skills.
- Demonstrated ability to drive performance improvement and implement effective strategies.
- Proficiency with Property Management Systems (PMS) and other hospitality technology.
- Ability to travel periodically to hotel locations.
- Strong problem-solving and decision-making skills.
This advertiser has chosen not to accept applicants from your region.
1
Senior Hotel Operations Manager (Remote Support)
Posted 5 days ago
Job Viewed
Job Description
Our client, a distinguished name in the hospitality industry, is seeking a highly experienced Senior Hotel Operations Manager to provide remote strategic oversight and support. This is a fully remote position, ideal for a seasoned professional looking to leverage their extensive operational expertise from anywhere. You will be responsible for guiding on-site teams, implementing operational best practices, enhancing guest experiences, and driving profitability across multiple properties. Your role will involve analyzing performance metrics, developing improvement strategies, and ensuring consistent brand standards are met. This position requires a deep understanding of hotel management, F&B operations, customer service excellence, and financial management within the hospitality sector. You will act as a key liaison between corporate leadership and property-level management, ensuring alignment and driving operational excellence.
Key responsibilities include:
Qualifications:
This remote-centric role is conceptually situated in **Nyeri, Nyeri, KE**, but is accessible globally.
Key responsibilities include:
- Providing remote strategic guidance and operational support to hotel general managers and department heads.
- Developing and implementing standardized operational procedures and policies to enhance efficiency and guest satisfaction.
- Analyzing financial statements, operational reports, and key performance indicators (KPIs) to identify areas for improvement.
- Developing and executing strategies to optimize revenue, control costs, and maximize profitability.
- Ensuring exceptional guest service standards are maintained across all properties.
- Overseeing the implementation of new technologies and operational systems.
- Conducting regular remote property assessments and providing actionable feedback.
- Developing and delivering training programs for on-site management teams.
- Monitoring market trends and competitor activities to identify new opportunities.
- Ensuring compliance with health, safety, and sanitation regulations.
- Collaborating with marketing and sales teams to drive business growth.
- Acting as a central point of contact for operational escalations.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- 8+ years of progressive experience in hotel operations management, with a proven track record of success in multi-property oversight.
- Extensive knowledge of hotel operations, including F&B, front office, housekeeping, and sales & marketing.
- Strong financial acumen and experience with budgeting, P&L management, and revenue forecasting.
- Demonstrated ability to lead, motivate, and develop teams, both in-person and remotely.
- Excellent analytical, problem-solving, and decision-making skills.
- Outstanding communication, presentation, and interpersonal skills.
- Proficiency in hotel management software (PMS) and operational reporting tools.
- Experience in a remote leadership or consulting role is a significant advantage.
- Ability to travel occasionally as needed.
This remote-centric role is conceptually situated in **Nyeri, Nyeri, KE**, but is accessible globally.
This advertiser has chosen not to accept applicants from your region.
2
Senior Hotel Operations Manager - Remote Support
Posted 7 days ago
Job Viewed
Job Description
Our client, a leading hospitality group, is seeking a highly organized and experienced Senior Hotel Operations Manager to join our fully remote team. This critical role will provide remote oversight and support for multiple hotel properties, focusing on optimizing operational efficiency, enhancing guest satisfaction, and driving profitability. You will leverage your extensive experience in hotel management to guide on-site teams, implement best practices, and ensure consistent service delivery across all assigned locations. The ideal candidate will possess a deep understanding of all aspects of hotel operations, including front desk management, F&B, housekeeping, and event coordination. You will be responsible for analyzing operational data, identifying areas for improvement, and implementing strategic initiatives to elevate the guest experience. This position requires exceptional leadership, communication, and problem-solving skills, along with the ability to work autonomously and effectively manage responsibilities from a remote location.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Provide remote operational leadership and guidance to hotel management teams.
- Develop and implement strategies to improve guest satisfaction and loyalty.
- Monitor key performance indicators (KPIs) for all hotel operations, including occupancy rates, revenue per available room (RevPAR), and operational costs.
- Analyze financial statements and operational reports to identify trends and areas for improvement.
- Ensure adherence to brand standards, operational procedures, and regulatory requirements.
- Oversee staff training and development programs to enhance service quality.
- Manage relationships with vendors and suppliers to ensure cost-effectiveness and quality.
- Implement operational best practices across all assigned properties.
- Handle escalated guest issues and ensure timely and satisfactory resolution.
- Collaborate with marketing and sales teams to drive revenue growth.
- Conduct remote property assessments and provide actionable recommendations.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 7 years of progressive experience in hotel management, with a strong track record in operations.
- Proven ability to manage multiple hotel properties or departments effectively.
- In-depth knowledge of hotel operations, including front office, F&B, housekeeping, and revenue management.
- Strong financial acumen and experience with budgeting and P&L management.
- Excellent leadership, communication, and interpersonal skills, adapted for remote interaction.
- Proficiency in property management systems (PMS) and other hotel operational software.
- Demonstrated ability to solve complex operational challenges and make sound decisions.
- Highly organized, detail-oriented, and capable of managing multiple priorities remotely.
- Passion for delivering exceptional guest experiences.
This advertiser has chosen not to accept applicants from your region.
3
Senior Hotel Operations Manager - Remote Support
Posted 5 days ago
Job Viewed
Job Description
Our client, a prestigious hotel group, is seeking a highly experienced Senior Hotel Operations Manager to provide expert remote support and guidance to their properties. This is a fully remote role, offering the flexibility to work from anywhere while contributing to the success of exceptional hospitality experiences. You will leverage your extensive background in hotel management to oversee and advise on various operational aspects, including guest services, front desk operations, housekeeping, food and beverage, and event management. Your responsibilities will involve developing and implementing operational best practices, ensuring consistent service quality across different locations, and analyzing operational data to identify areas for improvement and cost savings. The ideal candidate will possess a deep understanding of hotel operations, strong leadership qualities, and exceptional problem-solving skills. You should be adept at training and mentoring on-site staff, troubleshooting operational challenges, and driving initiatives that enhance guest satisfaction and operational efficiency. Excellent communication and interpersonal skills are paramount, as you will be interacting regularly with property managers and staff remotely. This role requires a proactive approach, a passion for hospitality excellence, and the ability to manage multiple projects simultaneously. If you are a seasoned hospitality professional seeking a challenging and rewarding remote opportunity to impact a leading hotel brand, we encourage you to apply.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Provide remote operational oversight and strategic guidance to hotel properties.
- Develop and implement standardized operating procedures (SOPs) to ensure consistency and quality.
- Monitor key performance indicators (KPIs) related to guest satisfaction, operational efficiency, and financial performance.
- Analyze operational data to identify trends, challenges, and opportunities for improvement.
- Provide remote training and coaching to on-site management and staff.
- Assist properties in resolving operational issues and implementing solutions effectively.
- Oversee budgeting and cost control measures for operational departments.
- Ensure compliance with health, safety, and sanitation regulations.
- Drive initiatives aimed at enhancing the guest experience and loyalty.
- Collaborate with corporate departments to align operational strategies with brand standards.
Qualifications:
- Significant experience in hotel management, with a strong focus on operations.
- Proven ability to manage and improve various hotel operational departments (e.g., Front Office, Housekeeping, F&B).
- Excellent understanding of hotel operational systems and technologies.
- Strong analytical and problem-solving skills.
- Exceptional leadership, coaching, and interpersonal skills.
- Proficiency in hotel management software and reporting tools.
- Excellent communication and presentation skills, comfortable working remotely.
- Ability to manage multiple projects and priorities in a fast-paced environment.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred.
This advertiser has chosen not to accept applicants from your region.
4
Senior Hotel Operations Manager - Remote Support
Posted 4 days ago
Job Viewed
Job Description
Our client is seeking an experienced and dynamic Senior Hotel Operations Manager to provide remote operational support and strategic guidance to properties. This is a critical role focused on ensuring exceptional guest experiences, optimizing operational efficiency, and driving profitability across multiple establishments, all managed from a remote capacity. You will be responsible for developing and implementing operational standards, overseeing staff training and development programs, managing budgets, and ensuring compliance with all health and safety regulations. The ideal candidate will have a comprehensive background in hotel management, with a proven ability to lead teams, solve complex operational challenges, and leverage technology to enhance service delivery. Strong analytical, problem-solving, and communication skills are essential for effective remote collaboration. You will work closely with on-site management teams, providing them with the tools, resources, and support needed to excel. Responsibilities include conducting remote property audits, developing action plans for improvement, managing vendor relationships, and analyzing performance metrics to identify areas for enhancement. You will also play a key role in strategic planning, market analysis, and the implementation of new initiatives. The ability to motivate and guide diverse teams from a distance is paramount. While this position is fully remote, a nuanced understanding of the hospitality landscape and consumer preferences relevant to regions such as Thika, Kiambu, KE , would be advantageous.
Qualifications:
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 8 years of progressive experience in hotel operations management.
- Proven experience in managing multiple properties or large-scale operations.
- Strong understanding of hotel operations, including F&B, front desk, housekeeping, and revenue management.
- Excellent leadership, team-building, and motivational skills.
- Proficiency in hotel management software and systems.
- Exceptional problem-solving and decision-making abilities.
- Strong financial acumen and experience with budgeting and cost control.
- Outstanding communication and interpersonal skills, with the ability to effectively manage remote teams.
- Commitment to delivering exceptional guest service and operational excellence.
- Experience with remote work tools and platforms is a plus.
This advertiser has chosen not to accept applicants from your region.
Be The First To Know
About the latest Senior hotel operations manager remote support Jobs in Kenya !
5