13 Senior Field Service Technician Industrial Machinery jobs in whatjobs
Senior Field Service Technician - Industrial Machinery
Posted 19 days ago
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Job Description
Responsibilities:
- Provide expert remote technical support and guidance for the installation, troubleshooting, and repair of industrial machinery and automation systems.
- Develop and execute preventative maintenance schedules to ensure the longevity and optimal performance of equipment.
- Diagnose complex mechanical, electrical, and electronic issues using advanced diagnostic tools and techniques.
- Perform complex repairs and replacements of machinery components, ensuring adherence to manufacturer specifications and safety protocols.
- Guide on-site technicians through intricate repair procedures and maintenance tasks.
- Document all service activities, including repairs, maintenance performed, and parts used, in a detailed and timely manner.
- Provide technical training and support to customer maintenance staff and on-site technicians.
- Respond to service requests and emergencies, ensuring rapid resolution of critical issues.
- Collaborate with the engineering and product development teams to provide feedback on equipment performance and potential improvements.
- Maintain a comprehensive inventory of spare parts and tools, ensuring readiness for service calls.
Senior Field Service Technician - Industrial Machinery
Posted 19 days ago
Job Viewed
Job Description
Key Responsibilities:
- Perform on-site installation, commissioning, and calibration of industrial machinery.
- Conduct routine preventative maintenance, inspections, and service for machinery.
- Diagnose and troubleshoot mechanical, electrical, and hydraulic issues to identify root causes.
- Perform complex repairs and replacements of machine components.
- Provide technical support and guidance to clients on machine operation and maintenance best practices.
- Respond to emergency service calls and resolve issues promptly.
- Develop and execute comprehensive maintenance and repair plans.
- Maintain detailed service reports, documenting all work performed, parts used, and client feedback.
- Ensure compliance with all safety regulations and company policies during service calls.
- Manage spare parts inventory and order necessary components.
- Provide feedback to the engineering and manufacturing teams on product performance and potential improvements.
- Stay up-to-date with the latest technologies and service techniques for industrial machinery, supporting our client's operations near Malindi, Kilifi, KE .
- Associate's degree or vocational training in Mechanical Engineering Technology, Electrical Engineering Technology, or a related field. A Bachelor's degree is a plus.
- Minimum of 6 years of hands-on experience as a Field Service Technician or similar role, focusing on industrial machinery.
- Proven expertise in diagnosing and repairing complex mechanical, electrical, and hydraulic systems.
- Proficiency with diagnostic tools, testing equipment, and hand/power tools relevant to machinery repair.
- Strong understanding of control systems and automation.
- Excellent problem-solving and analytical skills.
- Effective communication and interpersonal skills, with the ability to build rapport with clients.
- Ability to work independently and manage time effectively in a fully remote, travel-intensive role.
- Strong organizational skills and attention to detail.
- Willingness to travel extensively to client sites as required.
- A valid driver's license and a clean driving record.
Senior Field Service Technician - Industrial Machinery
Posted 19 days ago
Job Viewed
Job Description
Key responsibilities include performing remote diagnostics using advanced troubleshooting tools and software, interpreting technical schematics and blueprints, and providing clear, step-by-step instructions for repairs and maintenance. You will document all service interactions, findings, and resolutions meticulously, contributing to our knowledge base. You will also act as a primary point of contact for escalated technical issues, collaborating with internal engineering teams to find optimal solutions. A critical part of this role involves training and mentoring junior technicians remotely, sharing your expertise and best practices to enhance overall team capability. You will also contribute to the continuous improvement of our service protocols and documentation.
The ideal candidate will have a strong technical background, typically with an associate's degree in a relevant technical field or equivalent practical experience, and a minimum of 7 years of hands-on experience with industrial machinery maintenance and repair. Demonstrated expertise in diagnosing and resolving complex issues across various types of machinery (e.g., CNC machines, automation systems, power generation equipment) is essential. Proficiency with diagnostic software and remote access tools is required. You must possess outstanding communication and interpersonal skills, with the ability to explain technical concepts clearly to individuals with varying levels of technical understanding. A proactive mindset, strong problem-solving abilities, and a commitment to delivering high-quality technical support are crucial for success in this remote-first role. Join a forward-thinking company and make a significant impact on our clients' operational efficiency.
Senior Field Service Technician - Industrial Machinery
Posted 19 days ago
Job Viewed
Job Description
Responsibilities:
- Install, maintain, and repair a wide range of industrial machinery and equipment.
- Perform diagnostic tests and identify the root cause of equipment malfunctions.
- Execute preventative maintenance schedules to minimize downtime.
- Read and interpret technical manuals, blueprints, and schematics.
- Provide on-site technical support and troubleshooting to clients.
- Ensure all work is performed safely and in compliance with company and industry standards.
- Maintain detailed service reports and inventory records.
- Train and mentor junior technicians.
- Respond to emergency service calls promptly and efficiently.
- Communicate effectively with clients and internal teams.
- Proven experience as a Field Service Technician or similar role, with a focus on industrial machinery.
- Strong mechanical, electrical, and hydraulic troubleshooting skills.
- Proficiency in reading technical documentation.
- Excellent problem-solving and diagnostic abilities.
- Strong customer service and communication skills.
- Ability to work independently and manage time effectively.
- Willingness to travel frequently within the specified region.
- Valid driver's license and a clean driving record.
- Technical certification in a relevant field is a plus.
- Experience with PLC troubleshooting is advantageous.
Senior Field Service Technician - Industrial Machinery
Posted 19 days ago
Job Viewed
Job Description
Responsibilities:
- Perform installation, maintenance, and repair of industrial machinery and equipment according to specifications and safety standards.
- Diagnose and resolve complex mechanical, electrical, and hydraulic issues on-site.
- Conduct preventive maintenance checks and identify potential problems before they cause failures.
- Respond to emergency service calls and provide prompt, effective technical support.
- Interpret technical manuals, blueprints, and schematics to guide repair and maintenance activities.
- Train customer personnel on the proper operation and maintenance of equipment.
- Maintain accurate service records, including work performed, parts used, and time spent.
- Adhere to all company safety policies and procedures, ensuring a safe working environment.
- Communicate effectively with customers and internal support teams to provide updates and solutions.
While this role involves significant travel to client sites, the administrative and support functions will be managed remotely, offering flexibility in your work arrangements. This position is critical for supporting clients in and around **Naivasha, Nakuru, KE**. We are looking for dedicated professionals who are comfortable working independently and managing their schedules effectively.
Qualifications:
- High School Diploma or equivalent; Trade certification or Associate's degree in a relevant technical field is highly preferred.
- Minimum of 5 years of experience as a Field Service Technician or similar role, with a strong focus on industrial machinery.
- Proven expertise in mechanical troubleshooting, repair, and maintenance of complex equipment.
- Proficiency in reading and interpreting technical drawings, schematics, and manuals.
- Strong understanding of electrical systems and diagnostic tools.
- Excellent problem-solving skills and attention to detail.
- Ability to work independently and manage time effectively in a remote and on-site environment.
- Valid driver's license and a clean driving record.
- Excellent customer service and communication skills.
Senior Field Service Technician - Industrial Machinery
Posted 12 days ago
Job Viewed
Job Description
Responsibilities:
- Provide remote technical support and troubleshooting for a range of industrial machinery.
- Conduct remote diagnostics to identify the root cause of equipment failures or malfunctions.
- Guide customers through complex repair, maintenance, and installation procedures via remote communication channels.
- Develop and maintain detailed technical documentation, including service manuals and troubleshooting guides.
- Analyze performance data to identify potential issues and recommend preventative maintenance.
- Collaborate with engineering and support teams to escalate complex issues and provide feedback for product improvement.
- Train customer personnel on the proper operation, maintenance, and troubleshooting of equipment.
- Manage remote service schedules and ensure timely resolution of client issues.
- Contribute to the development of remote support tools and technologies.
- Maintain accurate service records and reports for all remote interactions.
- Technical degree or equivalent experience in Mechanical Engineering, Electrical Engineering, or a related field.
- Minimum of 7 years of experience in field service, installation, or maintenance of industrial machinery.
- Proven expertise in diagnosing and repairing complex mechanical, electrical, and hydraulic systems.
- Strong understanding of industrial control systems and automation.
- Excellent remote communication, problem-solving, and customer service skills.
- Proficiency with remote diagnostic tools, video conferencing software, and technical documentation platforms.
- Ability to interpret complex technical drawings and schematics.
- Self-motivated and able to work effectively in a fully remote environment.
Senior Field Service Technician - Industrial Machinery
Posted 10 days ago
Job Viewed
Job Description
Key Responsibilities:
- Perform on-site installation, commissioning, and calibration of industrial machinery.
- Conduct routine preventive maintenance and scheduled servicing to ensure equipment reliability.
- Diagnose and troubleshoot mechanical, electrical, and hydraulic issues using advanced diagnostic tools.
- Perform repairs and replace faulty components, ensuring adherence to manufacturer specifications.
- Provide technical support and guidance to clients on equipment operation and maintenance.
- Develop and maintain detailed service reports, documenting all work performed, parts used, and time spent.
- Identify opportunities for equipment upgrades or enhancements and present recommendations to clients.
- Ensure compliance with all company safety policies and procedures, as well as client site safety regulations.
- Manage inventory of spare parts and tools required for field service operations.
- Communicate effectively with the engineering and customer support teams to resolve complex technical issues.
- Train client personnel on the safe and efficient operation of the machinery.
- Adhere to strict quality standards and ensure customer satisfaction with all services rendered.
- Contribute to the continuous improvement of service processes and documentation.
- Travel extensively to client locations as required to meet service demands.
Qualifications:
- Technical degree or certification in Mechanical Engineering, Electrical Engineering, Industrial Technology, or a related field.
- Minimum of 7 years of experience as a Field Service Technician or similar role, with a focus on industrial machinery.
- Proven expertise in diagnosing and repairing complex mechanical, electrical, and hydraulic systems.
- Strong understanding of control systems, PLCs, and HMI interfaces.
- Proficiency in reading and interpreting technical manuals, schematics, and blueprints.
- Excellent troubleshooting and problem-solving skills with a methodical approach.
- Strong customer service orientation and excellent interpersonal communication skills.
- Ability to work independently and manage time effectively in a demanding field environment.
- Valid driver's license and a clean driving record.
- Willingness to travel frequently, including occasional overnight stays and weekend work.
- Basic computer proficiency for reporting and documentation.
- Experience with specific types of industrial machinery (e.g., CNC machines, automation equipment, packaging machinery) is a significant advantage.
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Senior Field Service Technician - Industrial Machinery
Posted 8 days ago
Job Viewed
Job Description
Responsibilities:
- Perform installation, commissioning, and calibration of industrial machinery according to technical specifications and manufacturer guidelines.
- Conduct routine preventive maintenance and inspections to identify and address potential issues before they cause downtime.
- Diagnose and troubleshoot complex mechanical, electrical, and electronic problems using advanced diagnostic tools and techniques.
- Repair and replace faulty components and parts, ensuring that all work meets quality standards.
- Provide on-site technical support and guidance to clients, assisting them with operational issues and best practices.
- Document all service activities, including repairs, maintenance performed, and parts used, in a clear and concise manner.
- Maintain an inventory of spare parts and tools, ensuring readiness for service calls.
- Adhere to all safety regulations and company policies while on client sites.
- Participate in remote training sessions to stay updated on new machinery, technologies, and service procedures.
- Collaborate with the remote engineering and support teams to resolve complex technical challenges.
- Contribute to the continuous improvement of service processes and documentation.
- Associate's degree or equivalent certification in Industrial Technology, Electrical Engineering, Mechanical Engineering, or a related field.
- Minimum of 5-7 years of hands-on experience as a Field Service Technician, specializing in industrial machinery.
- Strong understanding of mechanical systems, electrical circuits, and electronic controls.
- Proficiency with diagnostic equipment, multimeters, oscilloscopes, and specialized tools.
- Ability to read and interpret technical manuals, schematics, and blueprints.
- Excellent problem-solving and critical-thinking skills.
- Strong communication and interpersonal skills, with the ability to interact effectively with clients and colleagues.
- A valid driver's license and willingness to travel to client sites as required.
- Ability to work independently and manage time effectively in a dynamic field environment.
- Safety-conscious attitude and commitment to adhering to all safety protocols.
Senior Field Service Technician, Industrial Machinery
Posted 5 days ago
Job Viewed
Job Description
Responsibilities:
- Provide remote technical support for industrial machinery troubleshooting and repair.
- Diagnose complex mechanical, electrical, and hydraulic issues.
- Guide on-site technicians through repair and maintenance procedures.
- Develop and recommend preventative maintenance strategies.
- Interpret technical manuals, schematics, and blueprints.
- Ensure minimal downtime and optimize equipment performance.
- Communicate effectively with clients and internal technical teams.
- Document all service activities and resolutions accurately.
- Stay updated on new machinery technologies and diagnostic techniques.
- Technical degree or equivalent vocational training in Mechanical or Electrical Engineering.
- Minimum of 8 years of experience in field service, specializing in industrial machinery.
- Extensive knowledge of hydraulics, pneumatics, and control systems.
- Proficiency with diagnostic equipment and tools.
- Strong understanding of reading and interpreting technical documentation.
- Excellent problem-solving and analytical skills.
- Superb communication and interpersonal abilities for remote client interaction.
- Experience with remote support tools and technologies is highly desirable.
Senior Field Service Technician - Industrial Machinery
Posted 19 days ago
Job Viewed
Job Description
Responsibilities:
- Perform on-site installation, maintenance, and repair of industrial machinery.
- Diagnose and troubleshoot mechanical, electrical, and hydraulic issues.
- Conduct preventive maintenance and service checks to ensure equipment reliability.
- Respond to customer service requests and provide timely technical support.
- Interpret technical manuals, schematics, and blueprints to guide repairs.
- Train customer personnel on equipment operation, maintenance, and basic troubleshooting.
- Document all service activities, including repairs, parts used, and time spent.
- Manage inventory of spare parts and tools assigned to your service vehicle.
- Collaborate with the engineering and sales teams to provide feedback on product performance.
- Ensure customer satisfaction with services rendered.
- Adhere to all safety protocols and company policies while on client sites.
- Associate's degree or technical certification in a relevant field (e.g., Mechanical Engineering, Electrical Technology).
- Minimum of 7 years of experience as a Field Service Technician, preferably with industrial machinery.
- Strong knowledge of mechanical, electrical, hydraulic, and pneumatic systems.
- Proficiency in reading and interpreting technical drawings and schematics.
- Excellent diagnostic and problem-solving skills.
- Strong customer service and communication skills.
- Ability to travel extensively and work independently.
- Valid driver's license and a clean driving record.
- Proficiency with diagnostic tools and relevant software.
- Experience with PLC programming and control systems is a plus.