4 Senior Field Service Engineer Industrial Automation jobs in whatjobs
Senior Field Service Engineer, Industrial Automation
Posted 19 days ago
Job Viewed
Job Description
Our client is seeking a highly skilled and motivated Senior Field Service Engineer to join their fully remote technical support team. This position is crucial for providing expert on-site and remote assistance for complex industrial automation systems. You will be responsible for diagnosing, troubleshooting, and repairing a wide range of equipment, including PLCs, HMIs, robotics, and SCADA systems. Your role will involve supporting clients in the manufacturing, processing, and logistics sectors, ensuring minimal downtime and optimal system performance. This is a remote-first role, demanding exceptional problem-solving skills, technical expertise, and the ability to manage your schedule effectively while coordinating with clients and internal support teams. You will conduct pre-site surveys, perform preventative maintenance, and execute system upgrades and installations. The ideal candidate will possess a strong background in electrical engineering, mechanical engineering, or a related field, with extensive hands-on experience in industrial automation technologies. Proficiency with diagnostic tools, software configuration, and network troubleshooting is essential. You must be comfortable working independently, managing your travel logistics if required for specific on-site interventions, and documenting all service activities accurately. Excellent customer service and communication skills are paramount to building strong client relationships. If you are a seasoned field service professional looking for a challenging and rewarding remote opportunity with a leading provider of industrial solutions, we encourage you to apply. This role plays a vital part in supporting our client’s extensive operational footprint, including critical infrastructure in the **Mombasa, Mombasa** region, by ensuring seamless integration and maintenance of automated systems.
Responsibilities:
Responsibilities:
- Diagnose, troubleshoot, and repair industrial automation systems, including PLCs, HMIs, and robotics.
- Provide remote and on-site technical support to clients.
- Perform preventative maintenance and system upgrades.
- Conduct system installations and commissioning.
- Develop and execute test plans for automation systems.
- Maintain detailed service reports and documentation.
- Collaborate with engineering and sales teams to provide comprehensive solutions.
- Ensure customer satisfaction through efficient and effective service delivery.
- Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related technical field.
- Minimum of 5 years of experience in field service engineering or industrial automation.
- Strong knowledge of PLCs, HMIs, robotics, and SCADA systems.
- Proficiency with diagnostic tools, software configuration, and network troubleshooting.
- Excellent problem-solving, analytical, and communication skills.
- Ability to work independently and manage time effectively in a remote setting.
- Willingness to travel occasionally for on-site client support as needed.
This advertiser has chosen not to accept applicants from your region.
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Senior Field Service Engineer - Industrial Automation
Posted 19 days ago
Job Viewed
Job Description
Our client, a leading manufacturer of industrial automation systems, is seeking a highly skilled Senior Field Service Engineer to join their globally distributed, fully remote technical support team. This role is essential for providing expert on-site and remote troubleshooting, installation, and maintenance services for complex machinery and control systems. While the role is remote, requiring the ability to work from anywhere, there will be a strategic focus on supporting critical installations and client operations in and around Mombasa, Mombasa, KE , necessitating travel to these locations as required.
Responsibilities:
Qualifications:
Responsibilities:
- Perform installation, commissioning, and routine maintenance of industrial automation equipment and systems.
- Diagnose and resolve complex technical issues in mechanical, electrical, and software domains.
- Provide remote technical support to customers, guiding them through troubleshooting steps.
- Conduct on-site service visits to customer facilities for repairs, upgrades, and preventative maintenance.
- Train customer personnel on the operation and maintenance of the equipment.
- Create detailed service reports, documenting findings, actions taken, and recommendations.
- Collaborate with engineering and product development teams to provide feedback on product performance and areas for improvement.
- Manage spare parts inventory and ensure timely availability for service needs.
- Adhere to all safety regulations and company policies during service calls.
- Develop and maintain strong relationships with clients, ensuring high levels of customer satisfaction.
Qualifications:
- Bachelor's degree in Electrical Engineering, Mechanical Engineering, Mechatronics, or a related technical field.
- A minimum of 6 years of hands-on experience in field service engineering, with a focus on industrial automation, robotics, or complex machinery.
- Proven expertise in diagnosing and repairing electromechanical systems, PLCs, HMI, and industrial networks.
- Strong understanding of control systems, automation software, and related technologies.
- Excellent problem-solving and troubleshooting skills, with the ability to work under pressure.
- Proficiency in reading and interpreting technical drawings, schematics, and manuals.
- Strong customer-facing skills and the ability to communicate technical information effectively.
- Willingness to travel frequently to customer sites, including locations in and around Mombasa, Mombasa, KE , as well as other national and international destinations.
- Ability to work independently and manage time effectively in a remote work setting.
- Valid driver's license and passport.
This advertiser has chosen not to accept applicants from your region.
1
Senior Field Service Engineer - Industrial Automation
Posted 16 days ago
Job Viewed
Job Description
Our client, a global leader in industrial automation solutions, is seeking a highly experienced Senior Field Service Engineer to join their dynamic and fully remote team. This pivotal role involves providing expert technical support, installation, commissioning, and maintenance services for advanced industrial machinery and control systems. You will be the primary point of contact for clients, ensuring optimal performance and uptime of their critical equipment. The ideal candidate possesses a robust background in mechanical, electrical, or electronic engineering, coupled with extensive hands-on experience with complex automation systems, robotics, and PLCs. Your responsibilities will include troubleshooting intricate technical issues, performing preventative maintenance, conducting system upgrades, and providing comprehensive training to client personnel. This position requires a proactive approach to problem-solving, excellent diagnostic skills, and the ability to work independently in diverse client environments, often under pressure. While the role is fully remote in terms of team collaboration and management, you will be expected to travel to client sites as needed, but the core function of coordination and support is remote-based. You will also contribute to the development of service documentation, technical manuals, and best practices, sharing your expertise to enhance the overall service offering. A Bachelor's degree in a relevant engineering discipline is required, along with a minimum of 7 years of progressive experience in field service or technical support roles within the automation industry. Strong knowledge of networking protocols, industrial communication standards, and diagnostic software is essential. This is an exceptional opportunity to leverage your technical acumen and problem-solving skills in a challenging yet rewarding role, contributing to the operational excellence of leading industrial facilities across the region, all managed and supported remotely.
Location: Mombasa, Mombasa, KE (Remote)
Responsibilities:
Qualifications:
Location: Mombasa, Mombasa, KE (Remote)
Responsibilities:
- Provide expert technical support for industrial automation systems.
- Install, commission, and maintain complex machinery and equipment.
- Troubleshoot and resolve technical issues efficiently and effectively.
- Perform preventative maintenance and system diagnostics.
- Conduct system upgrades and retrofits.
- Train client personnel on equipment operation and maintenance.
- Develop and maintain service documentation and technical reports.
- Collaborate with engineering and sales teams to ensure client satisfaction.
- Manage service schedules and prioritize tasks.
- Adhere to safety protocols and company standards.
Qualifications:
- Bachelor's degree in Electrical, Mechanical, or Electronic Engineering.
- Minimum 7 years of experience in field service or technical support for industrial automation.
- Proven expertise with PLCs, robotics, and control systems.
- Strong diagnostic and troubleshooting skills.
- Knowledge of industrial networking and communication protocols.
- Ability to work independently and manage time effectively.
- Excellent communication and interpersonal skills.
- Willingness to travel to client sites as required.
- Proficiency in relevant diagnostic software and tools.
This advertiser has chosen not to accept applicants from your region.
2
Senior Field Service Engineer - Industrial Automation
Posted 5 days ago
Job Viewed
Job Description
Our client, a leader in industrial automation solutions, is seeking a talented Senior Field Service Engineer to join their globally distributed team. This is a fully remote role, offering the opportunity to provide expert technical support and maintenance services to clients across various industries, focusing on automation systems, robotics, and control technologies. You will be responsible for diagnosing and resolving complex technical issues, performing preventative maintenance, and commissioning new equipment. This role requires extensive travel to client sites as needed, balanced with remote coordination and support. You will act as a primary point of contact for technical inquiries, ensuring client satisfaction and operational uptime.
Key Responsibilities:
Key Responsibilities:
- Provide expert-level technical support for industrial automation systems, including PLCs, HMIs, robotics, and SCADA systems.
- Diagnose, troubleshoot, and repair hardware and software issues on-site and remotely.
- Perform routine preventative maintenance and system upgrades to ensure optimal performance.
- Commission and install new automation equipment and solutions.
- Develop and deliver technical training to client personnel.
- Document service activities, create detailed reports, and maintain accurate service records.
- Collaborate with engineering and product development teams to provide feedback on product performance and improvements.
- Ensure adherence to safety protocols and company standards during all on-site activities.
- Manage spare parts inventory and coordinate logistics for timely service delivery.
- Act as a technical advisor to clients, building strong relationships and ensuring high levels of customer satisfaction.
This advertiser has chosen not to accept applicants from your region.
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