3 Senior E Commerce Platform Manager jobs in whatjobs
Senior E-commerce Platform Manager
Posted 21 days ago
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Job Description
Our client is seeking a highly experienced and results-oriented Senior E-commerce Platform Manager to lead the development and optimization of their online sales channels. This is a fully remote position, offering the flexibility to work from anywhere. You will be responsible for the overall strategy, performance, and user experience of our e-commerce platform, driving sales growth and ensuring customer satisfaction. Key responsibilities include overseeing platform operations, managing product listings and content, optimizing conversion rates, and implementing A/B testing initiatives. You will work closely with marketing, IT, and customer service teams to ensure a seamless and engaging customer journey. The ideal candidate will have a deep understanding of e-commerce best practices, online merchandising, SEO, and digital analytics. Proven experience in managing large-scale e-commerce platforms and a track record of driving significant revenue growth are essential. Excellent leadership, communication, and project management skills are required to effectively manage cross-functional teams and stakeholders. You will be adept at analyzing sales data, identifying trends, and making data-driven decisions to improve performance. This role requires a strategic thinker with a passion for e-commerce innovation and a commitment to delivering exceptional customer experiences. You will also be responsible for staying abreast of industry trends and emerging technologies to keep our platform competitive. This is a unique opportunity to shape the future of our online business and make a tangible impact. Embrace the challenges and rewards of leading a crucial e-commerce function from a remote setting. This position is associated with **Mombasa, Mombasa, KE**, but is performed remotely.
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Senior E-commerce Platform Manager
Posted 12 days ago
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Job Description
Our client, a rapidly expanding online fashion retailer, is seeking a highly skilled and strategic Senior E-commerce Platform Manager to oversee and optimize their digital storefront. This is a crucial, fully remote position that requires a deep understanding of e-commerce operations, customer experience, and digital marketing. You will be responsible for driving growth, enhancing user journeys, and ensuring the seamless functioning of our client's online sales channels. The ideal candidate is a data-driven leader with a passion for e-commerce innovation and a proven ability to manage complex digital platforms in a remote work environment.
This role demands a proactive approach to identifying and implementing strategies that increase conversion rates, average order value, and customer lifetime value. You will work closely with various teams, including marketing, IT, customer service, and merchandising, to ensure a cohesive and compelling online shopping experience. Your expertise in platform management, analytics, and a/b testing will be key to driving success in this dynamic and fast-paced industry.
Key Responsibilities:
Qualifications:
This role demands a proactive approach to identifying and implementing strategies that increase conversion rates, average order value, and customer lifetime value. You will work closely with various teams, including marketing, IT, customer service, and merchandising, to ensure a cohesive and compelling online shopping experience. Your expertise in platform management, analytics, and a/b testing will be key to driving success in this dynamic and fast-paced industry.
Key Responsibilities:
- Manage and optimize the day-to-day operations of the e-commerce platform, ensuring high availability and performance.
- Develop and execute the e-commerce strategy to drive online sales growth and achieve business objectives.
- Oversee website merchandising, product categorization, search functionality, and content management.
- Analyze website performance metrics, customer behavior, and sales data to identify trends, opportunities, and areas for improvement.
- Implement A/B testing and conversion rate optimization (CRO) initiatives to enhance the user experience and drive conversions.
- Collaborate with marketing teams to develop and execute online promotional campaigns and ensure alignment with e-commerce strategy.
- Manage relationships with third-party vendors, technology partners, and payment gateways.
- Stay current with e-commerce best practices, emerging technologies, and competitor activities.
- Ensure the website is mobile-responsive and provides an excellent experience across all devices.
- Manage user acceptance testing (UAT) for new features and updates to the e-commerce platform.
- Contribute to the development of the overall digital strategy, ensuring the e-commerce platform is integrated with other customer touchpoints.
- Work effectively in a remote team setting, fostering collaboration and clear communication.
Qualifications:
- Bachelor's degree in Marketing, Business Administration, Information Technology, or a related field.
- Minimum of 6 years of experience in e-commerce management, with a strong focus on platform operations and strategy.
- Proven experience with major e-commerce platforms (e.g., Shopify Plus, Magento, BigCommerce).
- Strong analytical skills with proficiency in web analytics tools (e.g., Google Analytics, Adobe Analytics).
- Demonstrated success in implementing CRO strategies and driving measurable improvements in conversion rates.
- Excellent understanding of SEO, SEM, email marketing, and social media marketing principles as they relate to e-commerce.
- Experience with product information management (PIM) and digital asset management (DAM) systems.
- Exceptional project management and organizational skills.
- Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams in a remote environment.
- Experience in the Mombasa, Mombasa, KE retail sector is a plus, but the role is remote.
This advertiser has chosen not to accept applicants from your region.
1
Senior E-commerce Platform Manager
Posted 6 days ago
Job Viewed
Job Description
Our client is a rapidly expanding e-commerce enterprise seeking a highly skilled and results-oriented Senior E-commerce Platform Manager to oversee and optimize their online sales channels. This role is based in the vibrant coastal city of Mombasa, Mombasa, KE , and offers a hybrid work arrangement, blending remote flexibility with essential in-office collaboration. The successful candidate will be instrumental in driving online sales growth, enhancing customer experience, and managing all aspects of the e-commerce platform. This includes strategy development, website performance optimization, marketing campaign integration, and inventory management liaison. You will work closely with marketing, IT, operations, and customer service teams to ensure a seamless and efficient online shopping journey.
Responsibilities:
Qualifications:
Responsibilities:
- Develop and execute a comprehensive e-commerce strategy to drive revenue growth and market share.
- Manage the day-to-day operations of the e-commerce platform, ensuring its stability, scalability, and optimal performance.
- Oversee website design, user experience (UX), and conversion rate optimization (CRO) initiatives.
- Collaborate with the marketing team to develop and implement integrated online marketing campaigns, including SEO, SEM, social media, email marketing, and affiliate programs.
- Analyze website traffic, sales data, and customer behavior using web analytics tools to identify trends, insights, and areas for improvement.
- Manage product catalog, ensuring accurate descriptions, pricing, and imagery are maintained across all listings.
- Coordinate with the IT department to implement new features, integrations, and bug fixes on the platform.
- Liaise with the logistics and operations teams to ensure efficient order fulfillment, shipping, and returns processes.
- Monitor competitor activities and industry trends to identify new opportunities and stay ahead of the curve.
- Manage the e-commerce budget and track key performance indicators (KPIs) to measure success.
- Develop and maintain relationships with third-party vendors and technology providers.
- Ensure compliance with all relevant e-commerce regulations and data privacy laws.
- Mentor and guide junior members of the e-commerce team.
Qualifications:
- Bachelor's degree in Marketing, Business Administration, Information Technology, or a related field. Master's degree preferred.
- Minimum of 8 years of progressive experience in e-commerce management, with at least 3 years in a senior leadership role.
- Proven success in driving significant online sales growth and improving key e-commerce metrics.
- In-depth knowledge of e-commerce platforms (e.g., Shopify, Magento, WooCommerce), analytics tools (e.g., Google Analytics), and digital marketing channels.
- Strong understanding of UX/UI principles, CRO techniques, and A/B testing methodologies.
- Experience with marketplace management (e.g., Amazon, Jumia) is a plus.
- Excellent analytical, problem-solving, and strategic thinking skills.
- Exceptional communication, interpersonal, and stakeholder management abilities.
- Ability to work effectively in a fast-paced, dynamic environment and manage multiple priorities.
- Demonstrated leadership qualities and experience in managing teams.
- Experience working in a hybrid work model and effectively collaborating across different work settings.
This advertiser has chosen not to accept applicants from your region.
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