2 Senior E Commerce Platform Manager Remote jobs in whatjobs

Senior E-commerce Platform Manager (Remote)

80100 Nairobi, Nairobi KES220000 Annually WhatJobs

Posted 20 days ago

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Job Description

full-time
Our client is searching for an accomplished and strategic Senior E-commerce Platform Manager to lead the development, optimization, and performance of their online retail presence. This fully remote position requires a visionary leader to drive innovation and ensure a seamless, engaging shopping experience for customers across all digital touchpoints. The core responsibility will be to manage the e-commerce platform, including website functionality, user interface (UI), user experience (UX), and overall site performance. You will collaborate closely with cross-functional teams, including marketing, product development, IT, and customer service, to execute the e-commerce strategy. Key duties include analyzing sales data and customer behavior to identify trends and opportunities for growth, implementing A/B testing strategies to improve conversion rates, and managing product catalog integrity and online merchandising. The ideal candidate will have extensive experience in e-commerce management, with a strong understanding of digital marketing principles, SEO best practices, and social media integration strategies. You must be adept at leveraging analytics tools to derive actionable insights and make data-driven decisions. Experience with various e-commerce platforms (e.g., Shopify, Magento, WooCommerce) and content management systems (CMS) is essential. This role demands exceptional project management skills, the ability to manage multiple priorities simultaneously, and a passion for staying ahead of the curve in the fast-paced e-commerce landscape. You will be responsible for defining the roadmap for future platform enhancements and ensuring the technical infrastructure supports business objectives. This role is ideal for a self-motivated individual who thrives in a remote work environment and possesses excellent communication and interpersonal skills to effectively collaborate with a distributed team. A Bachelor's degree in Marketing, Business, or a related field, coupled with a minimum of 5 years of progressive e-commerce experience, is required. A strong understanding of current social media trends and their impact on e-commerce is also critical.
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Senior E-commerce Platform Manager (Remote)

80100 Nairobi, Nairobi KES260000 Annually WhatJobs

Posted 9 days ago

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Job Description

full-time
Our client, a rapidly expanding online retailer, is seeking a highly experienced Senior E-commerce Platform Manager to spearhead the development and optimization of their digital storefront. This is a 100% remote position, allowing you to leverage your expertise from anywhere in Kenya.

The Senior E-commerce Platform Manager will be responsible for overseeing all technical aspects of the e-commerce platform, ensuring a seamless, intuitive, and high-performing user experience for customers. You will work closely with development, marketing, and operations teams to implement new features, troubleshoot issues, and drive growth through data-driven decision-making. Your role will involve managing platform integrations, optimizing site speed and functionality, and ensuring the platform meets evolving business needs and customer expectations.

Key Responsibilities:
  • Manage the day-to-day operations and ongoing development of the e-commerce platform.
  • Collaborate with stakeholders to define platform roadmap, prioritizing features and enhancements based on business impact and user needs.
  • Oversee the implementation of new features, integrations (e.g., payment gateways, CRM, WMS), and site updates.
  • Monitor platform performance, identifying and resolving technical issues, bugs, and user experience bottlenecks.
  • Analyze website data (e.g., Google Analytics, user behavior) to identify trends, opportunities for conversion rate optimization (CRO), and areas for improvement.
  • Ensure the platform is secure, scalable, and compliant with relevant regulations.
  • Work with UX/UI designers to create engaging and user-friendly interfaces.
  • Manage third-party platform providers and vendors.
  • Develop and maintain documentation for platform processes and functionalities.
  • Stay informed about e-commerce trends, technologies, and best practices to drive innovation.
Qualifications:
  • Bachelor's degree in Computer Science, Information Technology, Business, or a related field.
  • Minimum of 6 years of experience in e-commerce platform management or a related technical role.
  • Proven experience with major e-commerce platforms (e.g., Shopify Plus, Magento, BigCommerce).
  • Strong understanding of web technologies, APIs, and system integrations.
  • Proficiency in web analytics tools (e.g., Google Analytics) and A/B testing methodologies.
  • Excellent project management and organizational skills.
  • Strong analytical and problem-solving abilities.
  • Effective communication and collaboration skills, with the ability to work with technical and non-technical teams remotely.
  • Experience in managing vendor relationships.
  • Knowledge of SEO best practices for e-commerce is a plus.
This is an outstanding opportunity for a seasoned e-commerce professional to take ownership of a critical platform in a fully remote capacity. The role will directly impact customer experience for users interacting with our retail operations, including those based in and around Mombasa, Mombasa, KE . If you are a strategic thinker passionate about driving online growth, we encourage you to apply.
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