1 Senior E Commerce Operations Manager Remote Strategy jobs in whatjobs
Senior E-commerce Operations Manager - Remote Strategy
Posted 12 days ago
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Job Description
Our client is seeking a dynamic and strategic Senior E-commerce Operations Manager to oversee and optimize their online retail operations. This is a fully remote position, requiring a leader who can manage a distributed team and drive growth from a virtual environment. The successful candidate will be responsible for managing all aspects of the e-commerce platform, including website performance, inventory management, order fulfillment, customer service, and marketing initiatives. You will leverage data analytics to identify trends, opportunities, and areas for improvement, ensuring a seamless and exceptional customer experience across all digital touchpoints.
Responsibilities include:
Qualifications:
This role is based in the vicinity of **Naivasha, Nakuru, KE**, but is offered as a fully remote position. If you are a results-oriented e-commerce leader ready to shape the future of online retail from anywhere, we encourage you to apply.
Responsibilities include:
- Developing and executing comprehensive e-commerce strategies to drive sales and profitability.
- Managing the day-to-day operations of the e-commerce platform, ensuring its stability and performance.
- Overseeing inventory levels, forecasting demand, and coordinating with supply chain partners for efficient stock management.
- Optimizing the customer journey from website browsing to post-purchase support, ensuring a high level of satisfaction.
- Analyzing website traffic, sales data, and customer behavior to identify key performance indicators (KPIs) and actionable insights.
- Implementing A/B testing and other optimization techniques to improve conversion rates and user experience.
- Managing online marketing campaigns, including SEO, SEM, social media marketing, and email marketing, in collaboration with the marketing team.
- Leading and motivating a remote team of e-commerce specialists, customer service representatives, and fulfillment staff.
- Ensuring compliance with all relevant e-commerce regulations and best practices.
- Staying informed about emerging e-commerce trends, technologies, and competitor activities.
Qualifications:
- Bachelor's degree in Business Administration, Marketing, or a related field; MBA preferred.
- Minimum of 6 years of progressive experience in e-commerce operations and management.
- Proven track record of successfully managing and growing online retail businesses.
- Strong understanding of e-commerce platforms (e.g., Shopify, Magento, WooCommerce) and related technologies.
- Expertise in data analysis, web analytics tools (e.g., Google Analytics), and reporting.
- Excellent leadership, team management, and communication skills, particularly in a remote context.
- Strategic thinker with strong problem-solving and decision-making abilities.
- Proficiency in digital marketing strategies and execution.
- Experience with inventory management and supply chain logistics.
- Ability to work autonomously, adapt to a fast-paced environment, and meet ambitious targets.
This role is based in the vicinity of **Naivasha, Nakuru, KE**, but is offered as a fully remote position. If you are a results-oriented e-commerce leader ready to shape the future of online retail from anywhere, we encourage you to apply.
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