2 Senior E Commerce Manager Retail jobs in whatjobs

Senior E-commerce Manager - Retail

60100 Meru , Eastern KES360000 Annually WhatJobs

Posted 11 days ago

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Job Description

full-time
Our client is seeking a highly strategic and results-driven Senior E-commerce Manager to lead their online retail operations. This is a fully remote position, offering an exciting opportunity to drive growth and innovation in the digital retail space. You will be responsible for developing and executing comprehensive e-commerce strategies, optimizing the online customer journey, and maximizing sales and profitability across all digital channels. Your role will involve managing the e-commerce platform, overseeing digital marketing campaigns, and analyzing website performance to identify areas for improvement. A deep understanding of e-commerce best practices, SEO, SEM, social media marketing, and conversion rate optimization is essential. The ideal candidate will possess a proven track record in managing successful e-commerce businesses, demonstrating expertise in online merchandising, customer acquisition, and retention strategies. You should have excellent analytical and problem-solving skills, with the ability to interpret data and translate it into actionable insights. Strong leadership and project management skills are crucial for coordinating with internal teams (marketing, IT, customer service) and external partners. This is a demanding yet rewarding role for a forward-thinking professional passionate about shaping the future of online retail.This role's fully remote nature provides significant autonomy and flexibility for the successful candidate. We are looking for an individual who can drive continuous improvement in the online customer experience and achieve ambitious growth targets. Your ability to stay ahead of e-commerce trends and implement innovative strategies will be key to success.

Key Responsibilities:
  • Develop and implement a robust e-commerce strategy to drive online sales and profitability.
  • Manage and optimize the company's e-commerce website and associated platforms.
  • Oversee the planning and execution of digital marketing campaigns, including SEO, SEM, email marketing, and social media advertising.
  • Analyze website traffic, conversion rates, and customer behavior to identify opportunities for growth.
  • Develop and manage online merchandising strategies, ensuring product presentation and availability.
  • Enhance the online customer experience to improve satisfaction and loyalty.
  • Collaborate with marketing, IT, and customer service teams to ensure seamless operations.
  • Manage the e-commerce budget and track ROI for all digital marketing initiatives.
  • Stay abreast of emerging e-commerce trends, technologies, and competitor activities.
  • Identify and implement A/B testing and other optimization techniques to improve website performance.
Qualifications:
  • Bachelor's degree in Marketing, Business Administration, or a related field; Master's degree is a plus.
  • Minimum of 7 years of experience in e-commerce management, with a strong focus on retail.
  • Demonstrated success in driving online sales growth and profitability.
  • Expertise in e-commerce platforms, digital marketing tools, and analytics.
  • Strong understanding of SEO, SEM, social media marketing, and conversion rate optimization.
  • Excellent analytical, problem-solving, and strategic thinking skills.
  • Proven leadership and project management abilities.
  • Exceptional communication and interpersonal skills.
  • Ability to work independently and collaboratively in a remote setting.
  • Experience with online merchandising and content management systems.
This advertiser has chosen not to accept applicants from your region.

Senior E-commerce Manager (Retail)

80100 Nairobi, Nairobi KES750000 Annually WhatJobs

Posted 3 days ago

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Job Description

full-time
Our client, a leading name in the retail sector, is actively searching for a seasoned Senior E-commerce Manager to lead their online sales and digital strategy. This is a fully remote opportunity, allowing you to shape the future of our client's digital presence from your home office. The ideal candidate will have a comprehensive understanding of e-commerce platforms, digital marketing, customer experience optimization, and online retail operations. You will be responsible for driving online revenue growth, enhancing the customer journey, and ensuring a seamless and engaging shopping experience across all digital touchpoints.

Key Responsibilities:
  • Develop and execute the overall e-commerce strategy to achieve revenue and growth targets.
  • Manage the day-to-day operations of the e-commerce platform, including website content, product merchandising, and order fulfillment integration.
  • Oversee digital marketing initiatives, including SEO, SEM, social media marketing, email marketing, and affiliate programs.
  • Analyze website performance, customer behavior, and sales data to identify trends and opportunities for improvement.
  • Implement A/B testing and conversion rate optimization (CRO) strategies to enhance user experience and drive sales.
  • Manage the e-commerce budget, allocating resources effectively to maximize ROI.
  • Collaborate with cross-functional teams (marketing, IT, operations, customer service) to ensure a cohesive online strategy.
  • Stay up-to-date with the latest e-commerce trends, technologies, and best practices.
  • Manage relationships with third-party vendors and technology partners.
  • Ensure a seamless and delightful customer experience from browsing to post-purchase.
Qualifications:
  • Bachelor's degree in Marketing, Business, E-commerce, or a related field; Master's degree preferred.
  • Minimum of 6 years of experience in e-commerce management, with a strong focus on online retail.
  • Proven track record of successfully managing and growing e-commerce businesses.
  • In-depth knowledge of major e-commerce platforms (e.g., Shopify, Magento, WooCommerce) and associated tools.
  • Strong understanding of digital marketing channels, analytics, and performance metrics.
  • Excellent analytical and problem-solving skills, with a data-driven approach.
  • Exceptional leadership, communication, and project management abilities.
  • Experience in managing budgets and optimizing ROI.
  • Ability to thrive in a fast-paced, remote work environment and manage diverse teams.
  • A passion for retail and creating outstanding online customer experiences.
This is an exciting chance to take ownership of a critical business function and drive significant growth within a respected retail organization, all while working remotely.
This advertiser has chosen not to accept applicants from your region.
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