2 Senior Digital Community Manager Mental Wellness Advocate jobs in whatjobs
Senior Digital Community Manager, Mental Wellness Advocate
Posted 12 days ago
Job Viewed
Job Description
Our client is looking for a compassionate and experienced Senior Digital Community Manager to foster supportive online environments focused on mental wellness. This role is fully remote, allowing you to leverage your expertise in digital engagement from anywhere. You will be instrumental in building and nurturing vibrant online communities, moderating discussions, and ensuring a safe and inclusive space for members. Key responsibilities include developing engagement strategies, creating compelling content that promotes mental health awareness and self-care, and responding to community queries and concerns with empathy and professionalism. You will also monitor online sentiment, identify emerging trends in mental health discourse, and provide insights to the broader team to inform program development. Building relationships with community members, identifying influential voices, and empowering peer support are crucial aspects of this position. Experience with social media management tools, community platforms, and a deep understanding of online safety protocols are essential. You must demonstrate a strong ethical compass and a commitment to privacy and confidentiality. The ability to de-escalate sensitive situations, facilitate constructive dialogue, and promote positive interactions is vital. Experience in the social care or mental health sector, or with non-profit organizations, is highly desirable. This role requires excellent written communication skills, creativity in content generation, and a proactive approach to community building. The successful candidate will be adept at analyzing community metrics and translating data into actionable strategies for growth and improvement. Join us in making a significant impact on mental well-being through innovative digital outreach, connecting with individuals in need from Mombasa, Mombasa, KE and beyond.
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Senior Digital Community Manager - Mental Wellness Advocate
Posted 11 days ago
Job Viewed
Job Description
Our client is seeking a compassionate and experienced Senior Digital Community Manager to foster a supportive and engaging online environment focused on mental wellness. This is a pivotal, fully remote role where you will build, nurture, and moderate thriving digital communities dedicated to mental health awareness, support, and personal growth. You will be responsible for developing and implementing community engagement strategies, facilitating meaningful discussions, connecting members with resources, and ensuring a safe and inclusive space for all participants. The ideal candidate will have a deep understanding of online community dynamics, exceptional communication skills, and a genuine passion for mental well-being advocacy.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Develop and execute comprehensive digital community strategies to drive engagement and growth across various platforms (forums, social media groups, dedicated apps).
- Moderate online discussions, ensuring adherence to community guidelines, fostering respectful interactions, and addressing conflicts effectively.
- Create and curate engaging content, including discussion prompts, educational materials, and resource sharing, to stimulate conversation and provide value.
- Onboard new community members, providing orientation and encouragement to foster a sense of belonging.
- Identify and empower community leaders and advocates to support moderation and engagement efforts.
- Organize and host virtual events, webinars, and Q&A sessions with mental health professionals and advocates.
- Monitor community sentiment, identify emerging trends, and provide insights to internal teams for program improvement.
- Collaborate with content creators, marketing, and support teams to ensure a cohesive member experience.
- Develop and maintain a comprehensive understanding of mental health resources and support services to guide members appropriately.
- Report on key community metrics, analyzing engagement, growth, and sentiment to inform future strategies.
Qualifications:
- Bachelor's degree in Communications, Psychology, Sociology, or a related field.
- 5+ years of experience managing online communities, with a proven track record in sensitive or support-oriented sectors.
- Demonstrated understanding of mental health principles and challenges.
- Exceptional written and verbal communication skills, with a high degree of empathy and tact.
- Proficiency in community management platforms, social media tools, and analytics.
- Experience in conflict resolution and de-escalation in online environments.
- Ability to create compelling and engaging content tailored for diverse online audiences.
- Strong organizational skills and the ability to manage multiple projects simultaneously in a remote setting.
- Experience with virtual event hosting and moderation.
- Passion for fostering positive online interactions and supporting mental well-being.
This advertiser has chosen not to accept applicants from your region.
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