6 Senior Community Support Manager Mental Health jobs in whatjobs
Senior Community Support Manager - Mental Health
Posted 22 days ago
Job Viewed
Job Description
Our client is dedicated to providing accessible and compassionate support services, and we are seeking a compassionate and experienced Senior Community Support Manager to lead our remote team. This position plays a crucial role in fostering a supportive online environment for individuals seeking mental health and social care. You will be responsible for developing, implementing, and overseeing community engagement strategies, moderating online discussions, and ensuring a safe and inclusive space for all members.
The ideal candidate will possess strong leadership skills, a deep understanding of mental health challenges, and expertise in online community management. Your responsibilities will include managing a team of community moderators and support specialists, providing them with training, guidance, and supervision. You will also be tasked with developing and refining community guidelines, handling complex user escalations, and collaborating with mental health professionals to ensure that support provided is evidence-based and ethically sound. We are looking for someone who can analyze community feedback, identify trends, and propose improvements to enhance user experience and service delivery. The ability to build rapport with diverse individuals, demonstrate empathy, and maintain professional boundaries in a virtual setting is paramount. This is a fantastic opportunity to make a tangible difference in people's lives and contribute to a mission-driven organization, all from a remote location.
While this role is administratively linked to Nyeri, Nyeri, KE , it is a 100% remote position. Our client is committed to providing our remote staff with the necessary technological resources and collaborative platforms to ensure effective operation and team cohesion. This role offers a rewarding experience for individuals passionate about social care and community building, with the added benefit of working remotely.
Qualifications:
The ideal candidate will possess strong leadership skills, a deep understanding of mental health challenges, and expertise in online community management. Your responsibilities will include managing a team of community moderators and support specialists, providing them with training, guidance, and supervision. You will also be tasked with developing and refining community guidelines, handling complex user escalations, and collaborating with mental health professionals to ensure that support provided is evidence-based and ethically sound. We are looking for someone who can analyze community feedback, identify trends, and propose improvements to enhance user experience and service delivery. The ability to build rapport with diverse individuals, demonstrate empathy, and maintain professional boundaries in a virtual setting is paramount. This is a fantastic opportunity to make a tangible difference in people's lives and contribute to a mission-driven organization, all from a remote location.
While this role is administratively linked to Nyeri, Nyeri, KE , it is a 100% remote position. Our client is committed to providing our remote staff with the necessary technological resources and collaborative platforms to ensure effective operation and team cohesion. This role offers a rewarding experience for individuals passionate about social care and community building, with the added benefit of working remotely.
Qualifications:
- Bachelor's degree in Psychology, Social Work, Sociology, Community Development, or a related field. A Master's degree is preferred.
- Minimum of 5 years of experience in community management, social work, counseling, or a related field, with at least 2 years in a supervisory or management role.
- Demonstrated experience in online community moderation and engagement.
- Strong understanding of mental health issues, supportive communication techniques, and crisis intervention principles.
- Excellent leadership, team management, and mentoring skills.
- Proficient in using online community platforms and social media tools.
- Exceptional interpersonal, communication, and conflict resolution skills.
- Ability to work independently, manage time effectively, and maintain professional boundaries in a remote setting.
- Experience with data analysis and reporting on community metrics.
- Empathy, patience, and a genuine commitment to supporting vulnerable individuals.
This advertiser has chosen not to accept applicants from your region.
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Senior Community Support Manager - Mental Health
Posted 16 days ago
Job Viewed
Job Description
Our client, a leading organization dedicated to community well-being, is seeking a compassionate and experienced Senior Community Support Manager to lead their remote support initiatives. This role is pivotal in delivering high-quality care and support services to individuals and families within the community, with a specialized focus on mental health. You will be responsible for overseeing a team of community support workers, ensuring they provide effective and empathetic assistance. Your duties will include developing and implementing support programs, managing caseloads, conducting assessments, and providing guidance and supervision to your team members. A significant aspect of this role involves fostering strong relationships with community partners, healthcare providers, and other stakeholders to ensure a comprehensive and integrated support network. You will also play a key role in advocating for the needs of the community, developing outreach strategies, and contributing to policy development. This is a vital opportunity to make a tangible difference in people's lives while enjoying the flexibility of a fully remote work arrangement. The ideal candidate will possess a deep understanding of mental health principles, counseling techniques, and community support frameworks. Strong leadership, problem-solving, and crisis management skills are essential. You must be adept at managing sensitive situations with professionalism and empathy, and be skilled in motivating and supporting a remote team. Continuous professional development and staying abreast of best practices in social care and mental health support are crucial. You will be instrumental in ensuring that our client's services are accessible, effective, and responsive to the evolving needs of the community.
Location: This position is fully remote, allowing you to work from any location within Kenya.
Qualifications:
Location: This position is fully remote, allowing you to work from any location within Kenya.
Qualifications:
- Minimum of 6 years of experience in community services, social work, or mental health support.
- Proven experience in managing and supervising support teams.
- Strong knowledge of mental health conditions, counseling theories, and community resources.
- Demonstrated ability in case management, assessment, and program development.
- Excellent interpersonal, communication, and conflict resolution skills.
- Experience in remote team leadership and virtual client support.
- Bachelor's degree in Social Work, Psychology, Counselling, or a related field; a Master's degree is highly desirable.
- Commitment to ethical practice and confidentiality.
This advertiser has chosen not to accept applicants from your region.
1
Senior Community Support Manager (Mental Health)
Posted 11 days ago
Job Viewed
Job Description
Our client is a leading provider of community-based support services, dedicated to enhancing the well-being of individuals facing various challenges. We are looking for a compassionate and experienced Senior Community Support Manager to oversee our operations in the **Naivasha, Nakuru, KE** region. This hybrid role offers the flexibility to work both remotely and from our local office, allowing for effective team leadership and direct community engagement. The successful candidate will be responsible for managing a team of community support workers, developing and implementing support plans, and ensuring the delivery of high-quality care. You will play a crucial role in fostering positive relationships with service users, their families, and external agencies, advocating for their needs and promoting social inclusion.
Key Responsibilities:
Key Responsibilities:
- Lead and mentor a team of community support officers, providing guidance and professional development.
- Develop, implement, and review individualized support plans for service users, focusing on mental health and well-being.
- Conduct regular assessments of service user needs and adjust support strategies accordingly.
- Oversee the day-to-day operations of community support programs, ensuring adherence to best practices and regulatory standards.
- Liaise with healthcare professionals, social services, and other stakeholders to coordinate care.
- Manage program budgets and resources efficiently.
- Develop and deliver training programs for staff on relevant topics, such as mental health first aid and crisis intervention.
- Organize and facilitate community outreach events and support groups.
- Ensure accurate and timely record-keeping and reporting.
- Contribute to the strategic planning and development of new community initiatives.
- Bachelor's degree in Social Work, Psychology, Community Development, or a related field. A Master's degree is an added advantage.
- Minimum of 5 years of experience in community services, with at least 2 years in a supervisory or management role.
- Proven experience working with individuals with mental health challenges.
- Strong understanding of safeguarding principles and best practices.
- Excellent communication, interpersonal, and leadership skills.
- Proficiency in case management software and standard office applications.
- Ability to work effectively in a hybrid model, balancing remote responsibilities with in-person team and client interactions.
- Valid driver's license and willingness to travel within the region.
This advertiser has chosen not to accept applicants from your region.
2
Senior Community Support Manager - Mental Health
Posted 8 days ago
Job Viewed
Job Description
Our client is seeking an compassionate and experienced Senior Community Support Manager to lead their remote team focused on providing vital support within the community. This is a fully remote, full-time position where you will be instrumental in developing, implementing, and overseeing programs that enhance community well-being and provide essential resources. Your leadership will foster a supportive and empathetic environment for both clients and staff.
Responsibilities:
Responsibilities:
- Lead and manage a remote team of community support workers, providing guidance, training, and supervision.
- Develop and implement community outreach programs and support services in alignment with organizational goals.
- Establish and maintain strong relationships with community partners, stakeholders, and service providers.
- Oversee the delivery of mental health support services, ensuring quality, accessibility, and responsiveness.
- Develop and manage program budgets, ensuring efficient allocation of resources.
- Monitor and evaluate the effectiveness of community support programs, making data-driven adjustments as needed.
- Ensure compliance with all relevant regulations and ethical guidelines in social care and mental health services.
- Respond to critical incidents and provide crisis intervention support when necessary.
- Advocate for the needs of community members and facilitate access to appropriate resources and services.
- Stay current with best practices and emerging trends in community support, mental health, and social care.
- Master's degree in Social Work, Psychology, Counseling, Public Health, or a related field.
- Minimum of 5 years of experience in community support, social services, or mental health program management.
- Proven experience in leading and managing remote teams.
- Strong understanding of mental health issues, therapeutic interventions, and community resources.
- Excellent communication, interpersonal, and problem-solving skills.
- Demonstrated ability to develop and implement successful community programs.
- Experience with case management and program evaluation methodologies.
- Knowledge of relevant legislation and ethical standards in social care and mental health.
- Proficiency in using technology for remote team management and service delivery.
- A genuine passion for improving community well-being and supporting vulnerable populations.
This advertiser has chosen not to accept applicants from your region.
3
Senior Community Support Manager (Mental Health)
Posted 2 days ago
Job Viewed
Job Description
Our client is a leading non-profit organization dedicated to improving mental health and well-being within communities. They are seeking a passionate and experienced Senior Community Support Manager to lead their remote support initiatives. In this fully remote role, you will oversee the delivery of comprehensive support services to individuals facing mental health challenges, ensuring a compassionate and effective approach. Your responsibilities will include managing a team of support specialists, developing and implementing support strategies, coordinating with external partners, and ensuring adherence to best practices in mental health care. You will be a key advocate for mental health awareness and support, working to create a safe and inclusive environment for all.
Key Responsibilities:
Qualifications:
This is a vital role for our organization, impacting the lives of many. If you are a dedicated and experienced leader in mental health support and are seeking a fulfilling remote career, we invite you to apply.
Key Responsibilities:
- Lead, mentor, and manage a team of community support specialists delivering remote mental health support.
- Develop, implement, and refine strategies for providing effective online and phone-based mental health support services.
- Ensure the provision of high-quality, person-centered support, adhering to ethical guidelines and best practices.
- Monitor service delivery, client outcomes, and team performance, implementing improvements as needed.
- Establish and maintain strong collaborative relationships with mental health professionals, community organizations, and other stakeholders.
- Develop and deliver training programs for support staff on relevant mental health topics, crisis intervention, and support techniques.
- Manage intake processes, case management, and referral systems for clients requiring specialized services.
- Contribute to the development of policies and procedures related to community support services.
- Ensure compliance with data protection regulations and maintain accurate client records.
- Advocate for the needs of individuals with mental health challenges and promote mental health awareness within the community.
Qualifications:
- Master's degree in Social Work, Psychology, Counseling, or a related field.
- Minimum of 6 years of experience in mental health services or community support, with at least 3 years in a leadership or supervisory role.
- Proven experience in managing and motivating teams.
- In-depth knowledge of mental health conditions, treatment modalities, and crisis intervention techniques.
- Experience in developing and implementing support programs, preferably in a remote setting.
- Excellent communication, interpersonal, and active listening skills.
- Strong understanding of ethical considerations and confidentiality in mental health practice.
- Ability to work independently, manage complex caseloads, and prioritize tasks effectively in a remote environment.
- Proficiency in using CRM systems, online communication platforms, and case management software.
- Relevant professional licensure or certification (e.g., LCSW, LPC, LMFT) is highly desirable.
This is a vital role for our organization, impacting the lives of many. If you are a dedicated and experienced leader in mental health support and are seeking a fulfilling remote career, we invite you to apply.
This advertiser has chosen not to accept applicants from your region.
4
Senior Community Support Manager - Mental Health
Posted 2 days ago
Job Viewed
Job Description
Our client is dedicated to enhancing community well-being and mental health services, and is seeking an experienced Senior Community Support Manager to lead their remote support initiatives. This is a fully remote position where you will guide a team of dedicated support professionals, develop impactful programs, and ensure the delivery of high-quality care and resources to individuals and communities in need.
Responsibilities:
Responsibilities:
- Lead and manage a remote team of community support workers and case managers.
- Develop, implement, and oversee community outreach programs and mental health support services.
- Ensure the provision of effective and compassionate support to clients facing various challenges.
- Establish and maintain strong partnerships with local community organizations, healthcare providers, and government agencies.
- Develop and monitor program effectiveness, collecting data and reporting on outcomes.
- Ensure compliance with all relevant ethical guidelines, privacy regulations, and service standards.
- Provide training and ongoing professional development for the support team.
- Manage program budgets and resources effectively.
- Develop crisis intervention strategies and protocols.
- Facilitate support groups and workshops, both online and potentially in the community.
- Advocate for the needs of clients and promote mental health awareness.
- Handle complex cases and provide direct support when necessary.
- Contribute to the strategic planning and development of new community support initiatives.
- Foster a positive and supportive team culture within a remote work environment.
- Stay informed about current trends and best practices in social work, mental health, and community development.
- Bachelor's degree in Social Work, Psychology, Counseling, Public Health, or a related field. A Master's degree is preferred.
- Minimum of 7 years of experience in community support, social services, or mental health, with at least 3 years in a management or supervisory role.
- Proven experience in program development and management.
- Strong understanding of mental health issues, social determinants of health, and community resources.
- Experience in crisis intervention and de-escalation techniques.
- Excellent leadership, team management, and motivational skills.
- Strong organizational and problem-solving abilities.
- Exceptional interpersonal and communication skills, with the ability to build rapport with diverse populations.
- Proficiency in using CRM systems and other relevant software for case management and reporting.
- Experience working with remote teams and managing dispersed staff.
- Knowledge of relevant legislation and ethical codes.
- Ability to work independently and manage workload effectively.
- Passion for community service and improving mental health outcomes.
- Relevant professional licenses or certifications (e.g., LCSW, LPC) are a significant advantage.
This advertiser has chosen not to accept applicants from your region.
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