5 Senior Banking Operations Specialist jobs in whatjobs

Senior Banking Operations Specialist

00510 Ongata Rongai, Rift Valley KES170000 Annually WhatJobs

Posted 19 days ago

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Job Description

full-time
Our client, a reputable financial institution, is seeking a highly detail-oriented and experienced Senior Banking Operations Specialist. This role is critical for ensuring the smooth and efficient functioning of our banking operations. You will be responsible for overseeing and managing various operational processes, including account management, transaction processing, compliance, and risk mitigation. The ideal candidate will possess a comprehensive understanding of banking regulations, internal controls, and operational best practices. You will play a key role in identifying and implementing process improvements to enhance efficiency, accuracy, and customer service within the operations department. This position requires strong analytical skills, excellent problem-solving abilities, and a meticulous approach to work. You will collaborate with various internal departments and external stakeholders to ensure seamless operations and adherence to regulatory requirements. The ability to manage multiple tasks simultaneously, work under pressure, and maintain a high level of accuracy is essential. This role involves direct interaction with systems and processes, making on-site presence imperative for hands-on management and immediate issue resolution.

Key Responsibilities:
  • Manage and oversee daily banking operations, including account opening, transaction processing, and reconciliation.
  • Ensure compliance with all relevant banking regulations, policies, and procedures.
  • Identify, analyze, and implement process improvements to enhance operational efficiency and reduce costs.
  • Monitor operational performance, analyze key metrics, and report on findings to management.
  • Mitigate operational risks and ensure the integrity of financial transactions.
  • Train and mentor junior operations staff, providing guidance and support.
  • Collaborate with IT and other departments to resolve system issues and implement system enhancements.
  • Handle complex customer inquiries and issues related to banking operations.
  • Stay updated on industry trends, regulatory changes, and best practices in banking operations.
  • Develop and maintain operational documentation and standard operating procedures (SOPs).
  • Conduct internal audits and ensure adherence to compliance standards.

Qualifications:
  • Bachelor's degree in Finance, Economics, Accounting, Business Administration, or a related field.
  • Minimum of 5 years of experience in banking operations, with a strong understanding of various banking products and services.
  • In-depth knowledge of banking regulations, compliance requirements, and risk management principles.
  • Proven experience in process improvement and operational efficiency initiatives.
  • Strong analytical, problem-solving, and decision-making skills.
  • Excellent attention to detail and accuracy in work.
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Proficiency in banking software and systems.
This is an excellent opportunity for a skilled banking professional to contribute significantly to the operational excellence of a leading financial institution. If you are a dedicated and experienced individual, we encourage you to apply.
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Senior Banking Operations Specialist

30200 Tuwan KES420000 Annually WhatJobs

Posted 11 days ago

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Job Description

full-time
Our client, a leading financial institution, is seeking a highly experienced and dedicated Senior Banking Operations Specialist to join their fully remote operations team. This critical role will be responsible for overseeing and optimizing various banking operations processes, ensuring efficiency, compliance, and exceptional service delivery. The ideal candidate will possess a deep understanding of banking products, regulations, and operational best practices. Working remotely, you will collaborate with internal teams, technology partners, and external stakeholders to streamline workflows, enhance customer experience, and mitigate operational risks. Your responsibilities will include managing transaction processing, account management, reconciliation, and ensuring adherence to regulatory requirements. You will be instrumental in identifying opportunities for process improvement, implementing new operational procedures, and leveraging technology to automate tasks and improve accuracy. The ability to analyze operational data, identify trends, and develop data-driven solutions is essential. This is a fully remote position, offering the flexibility to work from your home office while contributing to the operational excellence of a reputable financial services provider. Strong problem-solving skills and a commitment to maintaining the highest standards of integrity and compliance are paramount.

Responsibilities:
  • Oversee and manage daily banking operations, including transaction processing and reconciliation.
  • Ensure compliance with all relevant banking regulations and internal policies.
  • Monitor operational performance and identify areas for improvement and efficiency gains.
  • Develop and implement new operational procedures and workflows.
  • Manage customer account inquiries and resolve operational issues promptly.
  • Collaborate with IT and other departments to implement system enhancements.
  • Analyze operational data to identify trends, risks, and opportunities.
  • Train and mentor junior operations staff.
  • Contribute to the development and enhancement of banking products and services.
  • Maintain accurate and up-to-date operational documentation.

Qualifications:
  • Bachelor's degree in Finance, Business Administration, or a related field.
  • Minimum of 5 years of experience in banking operations, with a focus on retail or commercial banking.
  • In-depth knowledge of banking products, services, and regulatory compliance (e.g., AML, KYC).
  • Proven experience in process improvement and operational efficiency initiatives.
  • Strong analytical and problem-solving skills.
  • Excellent communication, interpersonal, and customer service skills.
  • Proficiency in banking software and operational platforms.
  • Ability to work independently and manage multiple tasks effectively in a remote environment.
  • Strong attention to detail and commitment to accuracy.
  • Experience with project management is a plus.
Our client is committed to fostering a professional and dynamic remote work environment, offering excellent career growth prospects.
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Senior Banking Operations Specialist

50200 Bungoma, Western KES170000 Annually WhatJobs

Posted 10 days ago

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Job Description

full-time
Our client, a respected financial institution, is seeking a highly experienced Senior Banking Operations Specialist to join their fully remote operations team. This role provides the flexibility to work from home, with a focus on candidates based in or near **Bungoma, Bungoma, KE**. You will play a crucial role in overseeing and optimizing various banking operations, ensuring efficiency, accuracy, and compliance with regulatory standards. Responsibilities include managing daily operational workflows, handling complex customer inquiries and escalations, processing transactions, and implementing process improvements. The ideal candidate will possess a comprehensive understanding of banking products, services, and operational procedures. Proven experience in banking operations, with a strong emphasis on attention to detail and problem-solving, is essential. You should be proficient in financial software and systems, with excellent analytical skills to identify and resolve operational issues. As this is a remote position, strong self-management skills, the ability to work independently, and excellent virtual communication capabilities are paramount. You will collaborate with internal teams, external partners, and regulatory bodies. If you are a dedicated banking professional with a deep understanding of operational excellence and are seeking a challenging, remote-based career opportunity, we encourage you to apply. Your expertise will be invaluable in maintaining the integrity and efficiency of our client's banking operations. Join our client's professional and supportive remote team and contribute to their continued success in the financial sector.
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Senior Banking Operations Specialist

30300 Bungoma, Western KES130000 Annually WhatJobs

Posted 4 days ago

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Job Description

full-time
Our client, a respected financial institution, is looking for a dedicated Senior Banking Operations Specialist to enhance the efficiency and integrity of their banking services. This role is crucial for managing daily banking operations, ensuring compliance with regulatory standards, and driving service improvements. The ideal candidate will have a comprehensive understanding of banking products, operational processes, risk management, and customer service excellence within the financial sector. You will be responsible for supervising operational workflows, resolving complex customer inquiries, implementing process enhancements, and ensuring the accurate processing of transactions. This hybrid role offers a blend of remote work flexibility and in-office collaboration to foster teamwork and operational synergy.
Key Responsibilities:
  • Oversee and manage daily banking operations, including account opening, transaction processing, and fund transfers.
  • Ensure strict adherence to banking regulations, AML/KYC policies, and internal controls.
  • Monitor operational risks and implement mitigation strategies.
  • Resolve complex customer issues and inquiries promptly and effectively, escalating when necessary.
  • Identify opportunities for process improvement and implement enhancements to streamline operations.
  • Train and mentor junior operations staff, fostering a high-performance team environment.
  • Collaborate with other departments, such as IT, compliance, and customer service, to ensure seamless operations.
  • Participate in the testing and implementation of new banking systems and products.
  • Generate reports on operational performance, identifying key trends and areas for attention.
  • Contribute to the development and refinement of operational policies and procedures.
Qualifications:
  • Bachelor's degree in Finance, Banking, Business Administration, or a related field.
  • Minimum of 5 years of experience in banking operations, with a strong focus on retail or commercial banking services.
  • In-depth knowledge of banking products, services, and regulatory requirements.
  • Experience with banking software and core banking systems.
  • Strong understanding of risk management and compliance in the financial industry.
  • Excellent analytical, problem-solving, and decision-making skills.
  • Exceptional customer service and communication skills.
  • Proven ability to lead and motivate a team.
  • Proficiency in Microsoft Office Suite, particularly Excel.
  • Ability to work effectively in a hybrid work environment, balancing remote and in-office responsibilities.
This hybrid position offers a significant opportunity to contribute to the operational excellence of a leading financial institution. If you are a seasoned banking professional with a commitment to quality and efficiency, we encourage you to apply and help shape the future of our client's banking operations.
This advertiser has chosen not to accept applicants from your region.

Senior Banking Operations Specialist

10100 Mumbuni KES95000 Annually WhatJobs

Posted 3 days ago

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Job Description

full-time
Our client, a leading financial institution, is seeking a skilled Senior Banking Operations Specialist to enhance our operational efficiency and service delivery. This role offers a hybrid work arrangement, balancing remote work flexibility with essential in-office collaboration. You will be responsible for overseeing and optimizing various banking operations, including account management, transaction processing, customer support, and compliance. Your expertise will be crucial in ensuring the smooth and accurate execution of daily banking activities, identifying areas for process improvement, and implementing new operational procedures.

The ideal candidate possesses a solid understanding of banking principles, regulations, and operational best practices. Proven experience in a banking operations environment, with a strong track record in managing complex processes and improving efficiency, is required. Excellent analytical and problem-solving skills are essential for troubleshooting issues and implementing effective solutions. Strong communication and interpersonal skills are necessary for collaborating with team members, other departments, and potentially clients, as well as for providing clear guidance. Proficiency in banking software and standard office applications is a must. This role is based in the region of Machakos, Machakos, KE , and requires a commitment to both remote productivity and in-office teamwork. We are looking for a detail-oriented, proactive, and highly organized professional who is dedicated to maintaining the highest standards of operational excellence within the financial services sector.

Key responsibilities:
  • Manage and oversee daily banking operations, ensuring accuracy and efficiency.
  • Process and reconcile complex financial transactions and account activities.
  • Develop and implement operational policies and procedures to enhance service quality and compliance.
  • Provide expert support for customer inquiries and resolve operational issues promptly.
  • Monitor operational performance metrics and identify opportunities for improvement.
  • Ensure adherence to regulatory requirements and internal controls.
  • Collaborate with IT and other departments on system enhancements and process automation.
  • Train and mentor junior operations staff.
Qualifications:
  • Bachelor's degree in Finance, Business Administration, or a related field.
  • Minimum 5 years of experience in banking operations.
  • In-depth knowledge of banking products, services, and regulatory compliance.
  • Strong analytical, problem-solving, and decision-making skills.
  • Excellent communication, interpersonal, and customer service skills.
  • Proficiency in banking software and Microsoft Office Suite.
This advertiser has chosen not to accept applicants from your region.
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