8 Senior Banking Operations Manager jobs in whatjobs

Senior Banking Operations Manager

40300 Abothuguchi West KES300000 Annually WhatJobs

Posted 19 days ago

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Job Description

full-time
Our client, a progressive financial institution, is seeking an experienced Senior Banking Operations Manager to join their fully remote operations team. This pivotal role involves overseeing and optimizing the day-to-day operations of various banking functions, ensuring efficiency, accuracy, and compliance with all regulatory requirements. The ideal candidate possesses a strong understanding of banking processes, a proven ability to manage operational risks, and excellent leadership skills necessary to guide a distributed team. You will be instrumental in implementing process improvements, leveraging technology to enhance operational workflows, and maintaining the highest service standards for our clients. This is an excellent opportunity for a dedicated banking professional to make a significant impact in a remote-first environment, contributing to the seamless functioning of critical banking services.

Key Responsibilities:
  • Oversee and manage the operational aspects of key banking departments, including account opening, transaction processing, loan servicing, and customer support.
  • Develop and implement efficient operational procedures and policies to ensure smooth and accurate processing of all banking transactions.
  • Monitor operational performance, identify areas for improvement, and implement strategic initiatives to enhance efficiency and reduce costs.
  • Ensure strict adherence to all banking regulations, compliance standards, and internal controls.
  • Manage operational risks, including identifying potential threats, assessing impact, and implementing mitigation strategies.
  • Lead, mentor, and develop a high-performing remote operations team, fostering a culture of accountability and continuous improvement.
  • Collaborate with IT and other departments to implement and optimize banking technology solutions.
  • Manage service level agreements (SLAs) and ensure customer satisfaction by maintaining high standards of service delivery.
  • Prepare operational reports, analyze performance data, and present findings and recommendations to senior management.
  • Stay abreast of industry trends, new technologies, and regulatory changes impacting banking operations.
  • Oversee the training and development of operations staff to ensure they possess the necessary skills and knowledge.
  • Manage vendor relationships related to operational services.
  • Contribute to strategic planning initiatives for the operations department.
  • Ensure the security and integrity of all customer data and financial information.

Qualifications:
  • Bachelor's degree in Business Administration, Finance, Economics, or a related field. A Master's degree or relevant professional certifications (e.g., CAMS, FRM) are highly desirable.
  • Minimum of 8 years of progressive experience in banking operations, with at least 4 years in a management or supervisory role.
  • In-depth knowledge of banking products, services, and regulatory frameworks (e.g., CBK regulations).
  • Proven experience in process improvement, operational risk management, and compliance.
  • Strong leadership, team management, and motivational skills, particularly for remote teams.
  • Excellent analytical, problem-solving, and decision-making abilities.
  • Proficiency in core banking systems and relevant financial software.
  • Exceptional communication, interpersonal, and stakeholder management skills.
  • Ability to work independently and manage multiple priorities in a fast-paced remote environment.
  • Strong understanding of financial controls and audit processes.
  • Experience with digital banking technologies and trends is a plus.
This role presents a significant opportunity to lead and innovate within the banking operations sector while enjoying the benefits of a fully remote work arrangement.
This advertiser has chosen not to accept applicants from your region.

Senior Banking Operations Manager

00200 Mangu KES150000 Annually WhatJobs

Posted 19 days ago

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Job Description

full-time
Our client is looking for a highly experienced and dedicated Senior Banking Operations Manager to lead and optimize our banking operations in a fully remote capacity. This pivotal role requires a strategic thinker with a deep understanding of banking processes, regulatory compliance, and risk management. You will be responsible for overseeing daily banking operations, ensuring efficiency, accuracy, and adherence to all internal policies and external regulations. Your primary duties will include managing a remote team of banking professionals, developing and implementing operational strategies, and driving process improvements to enhance customer satisfaction and operational performance. The ideal candidate will have a proven track record in managing complex banking functions, such as account opening, transaction processing, loan administration, and customer service. You will also be involved in budgeting, resource allocation, and performance monitoring. This position demands exceptional leadership, communication, and problem-solving skills. The ability to foster a collaborative and high-performing remote team culture is crucial. You will work closely with other departments, including IT, compliance, and finance, to ensure seamless integration and operational excellence. This role is an outstanding opportunity for a seasoned banking professional to leverage their expertise in a challenging and rewarding remote environment. We are committed to providing our employees with the tools and support necessary to succeed, regardless of their physical location. Your contributions will be vital in shaping the future of our banking operations and ensuring we maintain the highest standards of service and integrity. Experience with modern banking technologies and digital transformation initiatives is highly desirable. You will be expected to identify opportunities for automation and system enhancements to streamline workflows and reduce operational costs. A strong understanding of KYC, AML, and other relevant compliance frameworks is essential. This role offers significant autonomy and the chance to implement innovative solutions that will benefit both our customers and the organization. The successful candidate will demonstrate a deep commitment to operational excellence and a passion for continuous improvement within the financial services industry. This is more than just a job; it’s an opportunity to lead from the front in a rapidly evolving digital banking landscape, offering flexibility and the chance to significantly impact organizational success from anywhere. You will be responsible for setting performance benchmarks and ensuring that all operational activities meet and exceed these standards, driving efficiency and profitability.
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Senior Banking Operations Manager

40200 Garissa, North Eastern KES250000 Annually WhatJobs

Posted 10 days ago

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Job Description

full-time
Our client is looking for an experienced and detail-oriented Senior Banking Operations Manager to oversee and optimize the daily operations of their financial services division. This role requires a comprehensive understanding of banking processes, regulatory compliance, and a commitment to delivering exceptional service to clients. The ideal candidate will possess strong leadership, analytical, and problem-solving skills, with a proven ability to manage a team, streamline workflows, and ensure operational efficiency and accuracy. Responsibilities include managing all aspects of banking operations, including account management, transaction processing, customer support, and compliance adherence. You will be responsible for developing and implementing operational policies and procedures, monitoring key performance indicators (KPIs) to ensure operational effectiveness, identifying and mitigating operational risks, and ensuring compliance with all relevant banking regulations and standards. The Senior Banking Operations Manager will also play a key role in process improvement initiatives, leveraging technology and best practices to enhance efficiency and customer satisfaction. This involves collaborating with IT and other departments to implement new systems and optimize existing ones. You will lead and mentor a team of operations staff, fostering a culture of excellence and continuous improvement. A strong understanding of financial products, services, and market dynamics is essential. This is a challenging and rewarding opportunity for a seasoned banking professional to take on a leadership role and make a significant impact on the operational success of a respected financial institution. The role involves a hybrid work model, offering flexibility while ensuring essential in-person collaboration.
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Senior Banking Operations Manager

20200 Kapsuser KES4500000 Annually WhatJobs

Posted 9 days ago

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Job Description

full-time
Our client, a leading financial institution, is seeking a highly experienced and detail-oriented Senior Banking Operations Manager to lead their operational teams. This is a fully remote position, offering a dynamic work environment and the flexibility to manage operations from your home office. The ideal candidate will possess a deep understanding of banking processes, regulatory compliance, and risk management within the financial services industry. You will be responsible for overseeing daily banking operations, ensuring efficiency, accuracy, and adherence to stringent compliance standards. Key responsibilities include managing various banking functions such as account opening, transaction processing, payment systems, and customer service operations. The Senior Banking Operations Manager will play a critical role in optimizing operational workflows, implementing process improvements, and leveraging technology to enhance service delivery. You will lead and mentor a team of operations professionals, fostering a culture of excellence and continuous improvement. Strong analytical skills are required to monitor performance metrics, identify areas for enhancement, and mitigate operational risks. Collaboration with other departments, including compliance, IT, and product development, will be essential to ensure seamless integration and effective operational support. We are looking for a strategic leader with exceptional problem-solving abilities and a proven track record in managing complex banking operations. Given the fully remote nature of this role, outstanding communication, organizational, and leadership skills are paramount. This opportunity supports operations that may serve clients in the **Kericho, Kericho, KE** region, but the role is performed entirely from your remote work location.
Key Responsibilities:
  • Oversee and manage daily banking operations and workflows.
  • Ensure compliance with all relevant banking regulations and internal policies.
  • Develop and implement process improvements to enhance operational efficiency and accuracy.
  • Manage and mentor teams of banking operations professionals.
  • Monitor key performance indicators (KPIs) and provide regular reports.
  • Identify and mitigate operational risks and implement control measures.
  • Collaborate with compliance, IT, and other departments to ensure operational alignment.
  • Oversee transaction processing, payment systems, and account management functions.
  • Drive the adoption of new technologies and automation in banking operations.
  • Maintain high standards of customer service and client satisfaction.
Qualifications:
  • Bachelor's degree in Finance, Business Administration, Economics, or a related field. MBA or relevant advanced degree preferred.
  • 7+ years of progressive experience in banking operations management.
  • In-depth knowledge of banking products, services, and regulatory frameworks.
  • Proven experience in process improvement, risk management, and compliance.
  • Strong leadership, team management, and mentoring skills.
  • Excellent analytical, problem-solving, and decision-making abilities.
  • Proficiency in banking software and operational management tools.
  • Exceptional communication, interpersonal, and stakeholder management skills.
  • Demonstrated ability to work effectively in a fully remote environment.
This advertiser has chosen not to accept applicants from your region.

Senior Banking Operations Manager

10100 Nyeri Town KES285000 Annually WhatJobs

Posted 8 days ago

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Job Description

full-time
Our client, a leading financial institution, is seeking a highly experienced Senior Banking Operations Manager to oversee critical operational functions. This role involves managing a team responsible for the smooth and efficient execution of daily banking activities, ensuring compliance with regulatory requirements and internal policies. You will be instrumental in optimizing operational processes, implementing technological advancements, and enhancing customer service delivery. Responsibilities include supervising transaction processing, account management, risk mitigation, and the resolution of complex operational issues. The ideal candidate will possess a strong understanding of banking regulations, operational risk management, and modern banking technologies. Proven experience in leading and developing operational teams within the banking sector is essential. You should demonstrate exceptional leadership, strategic planning, and problem-solving skills. This position requires excellent communication and interpersonal abilities to foster strong relationships with internal departments, external partners, and regulatory bodies. While this role offers a hybrid work arrangement, candidates must be able to commute to our Nyeri office as needed for key meetings, training, and team collaborations. We are looking for a results-driven professional committed to operational excellence and continuous improvement within the financial services industry. This is a significant opportunity to influence the operational strategy and efficiency of a major banking entity.
Responsibilities:
  • Oversee and manage daily banking operations, including transaction processing, account services, and liquidity management.
  • Lead, mentor, and develop a team of banking operations professionals.
  • Implement and enforce operational policies, procedures, and controls.
  • Identify opportunities for process improvement and automation to enhance efficiency.
  • Ensure compliance with all banking regulations and industry standards.
  • Manage operational risk and develop mitigation strategies.
  • Collaborate with other departments (e.g., IT, Risk, Compliance, Customer Service) to ensure seamless operations.
  • Monitor key performance indicators (KPIs) and report on operational performance.
  • Drive initiatives to improve customer experience and operational effectiveness.
Qualifications:
  • Bachelor's degree in Business Administration, Finance, or a related field; MBA or Master's degree preferred.
  • Minimum of 8 years of experience in banking operations management.
  • In-depth knowledge of banking products, services, regulations, and operational best practices.
  • Proven experience in team leadership and development.
  • Strong understanding of operational risk management and compliance.
  • Excellent analytical, problem-solving, and decision-making skills.
  • Exceptional communication, interpersonal, and stakeholder management skills.
  • Ability to work effectively in a hybrid work environment, balancing remote and in-office responsibilities.
  • Relevant certifications (e.g., CAMS, CFA) are a plus.
This advertiser has chosen not to accept applicants from your region.

Senior Banking Operations Manager

20100 Nyeri Town KES195000 Annually WhatJobs

Posted 5 days ago

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Job Description

full-time
Our client, a distinguished financial institution, is seeking an accomplished Senior Banking Operations Manager to join their fully remote team. This role is pivotal in optimizing and overseeing the day-to-day operations of the bank, ensuring efficiency, accuracy, and compliance across all banking processes. We embrace a remote-first culture, offering the flexibility to manage these critical functions from anywhere within Kenya.

Responsibilities:
  • Lead and manage key banking operations, including account opening, transaction processing, payments, and reconciliation.
  • Develop and implement operational policies and procedures to enhance efficiency, mitigate risk, and ensure regulatory compliance.
  • Oversee the performance of banking operations staff, providing coaching, training, and performance management.
  • Ensure adherence to all relevant banking regulations, AML/KYC policies, and internal controls.
  • Drive continuous improvement initiatives within operations, leveraging technology and best practices to streamline processes.
  • Manage relationships with third-party service providers and vendors supporting operational functions.
  • Monitor operational performance metrics, identifying trends and implementing corrective actions as needed.
  • Collaborate with IT and other departments to implement new systems and enhance existing ones.
  • Handle escalated customer inquiries and operational issues with professionalism and efficiency.
  • Ensure the security and integrity of all banking transactions and customer data.
  • Prepare operational reports and provide insights to senior management.
Qualifications:
  • Bachelor's degree in Finance, Business Administration, Economics, or a related field. A Master's degree is a plus.
  • Minimum of 8 years of progressive experience in banking operations, with at least 4 years in a management or supervisory role.
  • In-depth knowledge of banking products, services, and regulatory requirements in Kenya.
  • Proven experience in managing operational risk, AML/KYC compliance, and internal controls.
  • Strong understanding of payment systems, SWIFT, and reconciliation processes.
  • Excellent leadership, team management, and motivational skills.
  • Exceptional analytical, problem-solving, and decision-making abilities.
  • Proficiency in banking software and core banking systems.
  • Strong communication, interpersonal, and stakeholder management skills.
  • Ability to thrive in a fast-paced, remote work environment and manage multiple priorities effectively.
This is an exceptional opportunity to lead critical banking functions from a remote setting, contributing to the strategic growth and operational excellence of a leading financial institution.
This advertiser has chosen not to accept applicants from your region.

Senior Banking Operations Manager

40100 Garissa, North Eastern KES280000 Annually WhatJobs

Posted 5 days ago

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Job Description

full-time
Our client, a leading financial institution, is seeking a highly experienced and strategic Senior Banking Operations Manager to lead their fully remote operations division. In this crucial role, you will oversee and optimize various banking processes, ensuring efficiency, compliance, and exceptional service delivery. This is a remote-first position, offering a unique opportunity to manage critical banking functions and lead a distributed team from anywhere. Your responsibilities will include managing day-to-day banking operations, implementing process improvements, ensuring adherence to regulatory requirements and internal policies, and managing operational risk. You will be instrumental in developing and executing strategies to enhance operational performance, reduce costs, and improve customer satisfaction. The ideal candidate will possess extensive experience in banking operations, a deep understanding of financial regulations, and strong leadership and analytical skills. Proven ability to manage complex projects, drive change, and lead remote teams is essential. Proficiency in banking software and systems, as well as excellent problem-solving and decision-making capabilities, are also required. You should be adept at performance management, team development, and fostering a culture of continuous improvement within a virtual environment. This is an exceptional opportunity for a seasoned banking professional to make a significant impact and shape the future of financial operations in a remote-first setting. Your leadership will be key to the success of the organization's operational strategy. Responsibilities include:
  • Overseeing daily banking operations, including transaction processing, account management, and customer support.
  • Developing and implementing operational strategies to improve efficiency and reduce costs.
  • Ensuring compliance with all relevant banking regulations and industry standards.
  • Managing operational risk and implementing appropriate controls.
  • Leading, mentoring, and developing a remote team of banking professionals.
  • Monitoring operational performance metrics and identifying areas for improvement.
  • Collaborating with other departments to ensure seamless service delivery.
  • Implementing new technologies and systems to enhance operational capabilities.
  • Managing vendor relationships and service level agreements.
  • Driving a culture of excellence and continuous improvement within the operations team.
This advertiser has chosen not to accept applicants from your region.
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Senior Banking Operations Manager

50101 Kakamega, Western KES5500000 Annually WhatJobs

Posted 5 days ago

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Job Description

full-time
Our client, a leading financial institution, is seeking an experienced and dynamic Senior Banking Operations Manager to oversee critical operational functions. This role will operate on a hybrid model, offering a blend of on-site collaboration and remote flexibility. The successful candidate will be responsible for ensuring the efficient and effective delivery of banking services, managing operational risks, and driving process improvements across various departments. You will lead a team of professionals, fostering a culture of excellence, compliance, and customer-centricity. This position requires a strategic thinker with a deep understanding of banking regulations, operational workflows, and technological advancements in the financial sector.

Key Responsibilities:
  • Manage and optimize daily banking operations, including transaction processing, account management, and customer service functions.
  • Develop and implement operational policies and procedures to enhance efficiency, accuracy, and compliance.
  • Oversee risk management activities, including identifying, assessing, and mitigating operational risks.
  • Lead and mentor a team of operations staff, fostering their professional development and performance.
  • Ensure adherence to all regulatory requirements, compliance standards, and internal policies.
  • Drive continuous improvement initiatives to streamline processes, reduce costs, and enhance service delivery.
  • Collaborate with IT and other departments to implement and manage banking technology solutions.
  • Monitor key performance indicators (KPIs) and provide regular reports to senior management.
  • Manage relationships with third-party vendors and service providers.
  • Contribute to strategic planning and business development initiatives from an operational perspective.
Qualifications:
  • Bachelor's degree in Business Administration, Finance, Economics, or a related field. A Master's degree is advantageous.
  • Minimum of 7 years of progressive experience in banking operations management.
  • In-depth knowledge of banking products, services, regulations (e.g., AML, KYC), and compliance frameworks.
  • Proven experience in leading and developing teams.
  • Strong understanding of operational risk management principles.
  • Excellent analytical, problem-solving, and decision-making skills.
  • Exceptional communication, interpersonal, and stakeholder management abilities.
  • Proficiency in banking software and common office productivity tools.
  • Experience in a hybrid work environment is essential.
  • Demonstrated ability to manage complex operational challenges and drive change.
This is a key leadership role for an experienced banking professional looking to make a significant impact within a reputable financial institution, blending the benefits of remote work with essential on-site collaboration.
This advertiser has chosen not to accept applicants from your region.
 

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