2 Senior Aesthetician Client Relations Manager jobs in whatjobs
Senior Aesthetician & Client Relations Manager
Posted 17 days ago
Job Viewed
Job Description
Our client is seeking a highly skilled and personable Senior Aesthetician with exceptional client management abilities to join their thriving beauty and wellness center. This role requires a blend of advanced skincare expertise, a passion for client satisfaction, and strong leadership qualities. The Senior Aesthetician will be responsible for performing a wide range of advanced facial treatments, body therapies, and beauty services. You will also play a key role in developing personalized treatment plans for clients, ensuring their needs and expectations are met or exceeded.
Beyond direct client service, this position involves managing client relationships, fostering loyalty, and acting as a point of contact for client inquiries and concerns. The ideal candidate will possess extensive knowledge of skincare ingredients, treatments, and the latest industry trends. You should be adept at client consultations, building rapport, and providing expert advice on product usage and home care routines. A strong understanding of non-invasive aesthetic procedures is highly desirable. This role will also involve mentoring junior staff, contributing to service development, and ensuring the highest standards of hygiene and professionalism are maintained within the clinic.
Key responsibilities include:
Qualifications:
Beyond direct client service, this position involves managing client relationships, fostering loyalty, and acting as a point of contact for client inquiries and concerns. The ideal candidate will possess extensive knowledge of skincare ingredients, treatments, and the latest industry trends. You should be adept at client consultations, building rapport, and providing expert advice on product usage and home care routines. A strong understanding of non-invasive aesthetic procedures is highly desirable. This role will also involve mentoring junior staff, contributing to service development, and ensuring the highest standards of hygiene and professionalism are maintained within the clinic.
Key responsibilities include:
- Performing advanced facial treatments, peels, microdermabrasion, and other aesthetic services.
- Conducting thorough client consultations to assess skin needs and recommend appropriate treatments.
- Developing and implementing personalized skincare plans for clients.
- Building and maintaining strong, long-term client relationships.
- Managing client bookings, inquiries, and feedback effectively.
- Educating clients on skincare products and home care regimens.
- Staying current with the latest advancements in aesthetic treatments and skincare technology.
- Mentoring and training junior aestheticians.
- Ensuring adherence to all health, safety, and sanitation protocols.
- Contributing to service menu development and operational improvements.
Qualifications:
- Professional certification in Aesthetics from a recognized institution.
- Minimum of 5 years of experience as a practicing Aesthetician.
- Proven experience in client relationship management and sales.
- In-depth knowledge of dermatological principles and skincare products.
- Excellent communication, interpersonal, and customer service skills.
- Ability to work effectively both independently and as part of a team.
- Experience with laser treatments, chemical peels, and other advanced procedures is a plus.
- A genuine passion for the beauty and wellness industry.
This advertiser has chosen not to accept applicants from your region.
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Senior Aesthetician & Client Relations Manager
Posted today
Job Viewed
Job Description
Our client, a premium, digitally-native beauty and wellness brand recognized for its innovative treatments and personalized client experiences, is seeking a highly skilled Senior Aesthetician and Client Relations Manager. This unique role combines expert aesthetician services with the strategic management of client relationships to foster loyalty and drive business growth. You will be responsible for delivering advanced skincare treatments, developing personalized treatment plans, and ensuring an exceptional client journey from initial consultation to post-treatment follow-up. This is a fully remote position, requiring you to manage client interactions and consultations virtually, and leverage digital tools for relationship building. While the brand serves clients nationwide, a local understanding of the **Mlolongo, Machakos, KE** beauty and wellness market is beneficial for strategic insight.
Key Responsibilities:
Qualifications:
This is an exciting opportunity to leverage your aesthetic expertise and client management skills in a flexible, remote setting. If you are dedicated to client well-being and passionate about the beauty industry, we want to hear from you.
Key Responsibilities:
- Perform a wide range of advanced aesthetic treatments, including facials, peels, microdermabrasion, and non-invasive therapies.
- Conduct thorough skin analysis and develop customized treatment plans tailored to individual client needs and goals.
- Educate clients on skincare best practices, product recommendations, and ongoing treatment protocols.
- Build and maintain strong, long-term relationships with clients through proactive communication and exceptional service.
- Manage client appointments, scheduling, and follow-ups using CRM software.
- Handle client inquiries, concerns, and feedback in a professional and timely manner.
- Develop strategies to enhance client retention, satisfaction, and loyalty.
- Collaborate with the marketing team to create engaging content related to skincare and wellness.
- Stay up-to-date with the latest trends, technologies, and products in the aesthetics and beauty industry.
- Mentor and provide guidance to junior aesthetician staff (if applicable).
- Contribute to the development of new service offerings and treatment protocols.
- Maintain a pristine and professional virtual presence.
Qualifications:
- Certified Aesthetician with recognized professional qualifications and certifications.
- Minimum of 5 years of experience as a practicing aesthetician, with a strong portfolio of advanced treatments.
- Proven experience in client relationship management, customer service, or account management.
- In-depth knowledge of skincare science, ingredients, and various treatment modalities.
- Excellent communication, interpersonal, and active listening skills.
- Proficiency in using virtual communication tools (e.g., Zoom, Skype) and CRM software.
- Strong sales and consultation skills, with the ability to recommend appropriate treatments and products.
- Adept at digital communication and maintaining professional online interactions.
- Ability to work independently, manage time effectively, and deliver high-quality service remotely.
- Passion for beauty, wellness, and delivering exceptional client experiences.
- Understanding of regulatory requirements for aesthetic practice.
This is an exciting opportunity to leverage your aesthetic expertise and client management skills in a flexible, remote setting. If you are dedicated to client well-being and passionate about the beauty industry, we want to hear from you.
This advertiser has chosen not to accept applicants from your region.
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