3 Remote Lead Insurance Claims Adjuster jobs in whatjobs

Remote Lead Insurance Claims Adjuster

01002 Abothuguchi West KES160000 Annually WhatJobs Direct

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Job Description

full-time
Our client is seeking a seasoned and empathetic Remote Lead Insurance Claims Adjuster to manage and oversee complex insurance claims investigations and settlements. This is a fully remote, leadership position that requires a thorough understanding of insurance policies, claims processing, and client management. You will be responsible for leading a team of claims adjusters, providing guidance, training, and support to ensure efficient and fair claim resolutions. Your duties will include reviewing and verifying claim details, assessing damages, negotiating settlements with policyholders and third parties, and ensuring compliance with all relevant regulations and company policies. This role demands exceptional analytical, negotiation, and decision-making skills. You will be the primary point of contact for escalated claims, requiring strong communication and problem-solving abilities. The ideal candidate will have extensive experience in the insurance industry, with a proven track record in handling various types of claims, such as property, casualty, or auto. Experience in team leadership and remote team management is highly desirable. You will be expected to develop and implement strategies to improve claims handling efficiency, reduce loss costs, and enhance customer satisfaction. Proficiency in using claims management software and digital communication tools is essential, as you will be interacting with clients and team members exclusively through virtual channels. This is a significant opportunity to contribute to a reputable insurance provider, offering the flexibility of a remote work environment. You will play a pivotal role in upholding the company's commitment to service excellence and integrity. The successful applicant will demonstrate a strong ethical compass and a dedication to fair and timely claim adjudication. Your leadership will inspire a high-performing team focused on delivering optimal outcomes for policyholders.
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Remote Lead Insurance Claims Adjuster

80200 Casuarina KES95000 Annually WhatJobs Direct

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Job Description

full-time
Our client is seeking an experienced and reputable Remote Lead Insurance Claims Adjuster to manage a portfolio of complex insurance claims. In this pivotal role, you will be responsible for investigating, evaluating, and negotiating settlements for claims across various lines of insurance, including property, casualty, and potentially specialized risks. You will work independently from a remote location, thoroughly examining claim details, policy coverage, and relevant documentation to determine liability and compensation amounts. A significant part of your role will involve communicating effectively with policyholders, witnesses, legal counsel, and other stakeholders to gather information, explain policy terms, and negotiate fair resolutions. You will conduct detailed damage assessments, often requiring the interpretation of expert reports, repair estimates, and medical documentation. The ideal candidate will possess a deep understanding of insurance principles, claims handling best practices, and relevant legal and regulatory frameworks. Strong analytical, critical thinking, and decision-making abilities are essential, as is the capacity to handle sensitive information with discretion and empathy. You will also mentor and guide junior adjusters within the team, providing expertise and support. This position requires excellent time management and organizational skills to manage a caseload efficiently and meet established performance metrics and turnaround times. A commitment to providing exceptional customer service and maintaining the integrity of the claims process is paramount. This is a fully remote opportunity, offering flexibility and the chance to contribute to a leading insurance provider without the need for daily office commutes. You will utilize advanced claims management software and communication tools to perform your duties. A relevant professional certification or degree in a related field is highly desirable, along with a proven history of successful claims resolution and a reputation for fairness and accuracy. If you are a seasoned professional looking for a challenging remote role where you can apply your extensive knowledge and leadership skills, we invite you to apply. This role supports operations in **Malindi, Kilifi, KE**, but is performed entirely remotely.
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