2 Remote Head Of Hotel Operations jobs in whatjobs
Remote Head of Hotel Operations
Posted 23 days ago
Job Viewed
Job Description
Our client, a premier hospitality group, is seeking an experienced and dynamic Head of Hotel Operations to lead their operational strategy from a fully remote capacity. This senior leadership role is responsible for overseeing the day-to-day operations of multiple hotel properties, ensuring exceptional guest experiences, driving revenue growth, and maintaining high standards of service excellence. You will develop and implement operational policies and procedures, manage budgets, and optimize resource allocation across all departments, including front office, housekeeping, food and beverage, and maintenance.
Key responsibilities include setting performance targets, monitoring key operational metrics (e.g., occupancy rates, guest satisfaction scores, profitability), and implementing strategies to achieve them. You will lead and motivate remote and on-site operational teams, foster a culture of continuous improvement, and ensure compliance with health, safety, and hygiene regulations. A critical aspect of this role is collaborating with sales, marketing, and revenue management teams to maximize profitability and market share. You will also oversee vendor relationships and ensure cost-effective procurement of supplies and services. This position requires a strategic thinker with a proven ability to drive operational efficiency and enhance guest loyalty.
The ideal candidate will possess a Bachelor's degree in Hospitality Management, Business Administration, or a related field; a Master's degree is a plus. A minimum of 10 years of progressive experience in hotel management, with at least 5 years in a senior leadership role (e.g., General Manager, Director of Operations), is required. Demonstrated success in managing complex hotel operations, P&L responsibility, and driving operational improvements is essential. Exceptional leadership, communication, problem-solving, and financial management skills are crucial. Proficiency in property management systems (PMS) and other hotel operations software is a must. This is a unique remote opportunity to shape the future of hospitality for our client, influencing operations that serve guests in and around Meru, Meru, KE .
Key responsibilities include setting performance targets, monitoring key operational metrics (e.g., occupancy rates, guest satisfaction scores, profitability), and implementing strategies to achieve them. You will lead and motivate remote and on-site operational teams, foster a culture of continuous improvement, and ensure compliance with health, safety, and hygiene regulations. A critical aspect of this role is collaborating with sales, marketing, and revenue management teams to maximize profitability and market share. You will also oversee vendor relationships and ensure cost-effective procurement of supplies and services. This position requires a strategic thinker with a proven ability to drive operational efficiency and enhance guest loyalty.
The ideal candidate will possess a Bachelor's degree in Hospitality Management, Business Administration, or a related field; a Master's degree is a plus. A minimum of 10 years of progressive experience in hotel management, with at least 5 years in a senior leadership role (e.g., General Manager, Director of Operations), is required. Demonstrated success in managing complex hotel operations, P&L responsibility, and driving operational improvements is essential. Exceptional leadership, communication, problem-solving, and financial management skills are crucial. Proficiency in property management systems (PMS) and other hotel operations software is a must. This is a unique remote opportunity to shape the future of hospitality for our client, influencing operations that serve guests in and around Meru, Meru, KE .
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Remote Head of Hotel Operations
Posted 14 days ago
Job Viewed
Job Description
Our client is seeking a dynamic and experienced Head of Hotel Operations to lead their remote operational strategy and ensure exceptional guest experiences across their properties. This senior leadership role demands a profound understanding of the hospitality industry, coupled with strong strategic planning and management capabilities. You will be responsible for overseeing all aspects of hotel operations, including guest services, housekeeping, food and beverage, and facilities management, ensuring adherence to brand standards and operational excellence. Your key responsibilities will include developing and implementing operational policies and procedures, optimizing resource allocation, and driving initiatives to enhance guest satisfaction and loyalty. You will work closely with property management teams to provide guidance, support, and performance management. The ideal candidate will have a proven track record in senior hotel management, with extensive experience in managing multiple properties or large-scale operations. A deep understanding of financial management, revenue management, and cost control is essential. You will also be adept at fostering a positive work culture, leading and motivating teams, and driving continuous improvement in service delivery. This is a fully remote position, requiring exceptional communication, leadership, and remote team management skills. The ability to analyze operational data, identify trends, and implement data-driven solutions is crucial. You will be responsible for ensuring compliance with health, safety, and regulatory standards across all operations. We are looking for a results-oriented leader with a passion for hospitality and a commitment to exceeding guest expectations. This role offers a unique opportunity to shape the operational future of a growing hospitality group from a remote setting. The successful candidate will possess strong negotiation skills, a strategic mindset, and a dedication to achieving operational excellence. The job location is Kakamega, Kakamega, KE.
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