174 Remote E Commerce Operations Manager jobs in whatjobs
Remote E-commerce Operations Manager
Posted 21 days ago
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Job Description
Responsibilities:
- Oversee daily e-commerce operations, including website management, product listing, and order processing.
- Manage inventory levels, forecast demand, and coordinate with suppliers and fulfillment partners.
- Ensure smooth and timely order fulfillment, shipping, and returns processes.
- Monitor and analyze website traffic, sales data, and customer behavior to identify areas for improvement.
- Develop and implement strategies to enhance the online customer experience and drive conversion rates.
- Manage customer service inquiries and resolve issues promptly and professionally.
- Collaborate with marketing teams to execute promotional campaigns and ensure brand consistency.
- Stay up-to-date with e-commerce trends, technologies, and best practices.
- Manage relationships with third-party vendors and service providers.
- Identify and implement process improvements to increase efficiency and reduce costs.
- Bachelor's degree in Business Administration, Marketing, or a related field.
- Proven experience managing e-commerce operations, preferably in a remote setting.
- Strong understanding of e-commerce platforms (e.g., Shopify, WooCommerce, Magento) and online marketplaces.
- Proficiency in data analysis tools and the ability to interpret sales and website metrics.
- Excellent project management and organizational skills.
- Strong problem-solving abilities and a customer-centric approach.
- Effective communication and interpersonal skills for remote collaboration.
- Ability to work independently, prioritize tasks, and meet deadlines.
- Experience with inventory management systems and fulfillment logistics.
- Familiarity with digital marketing strategies is a plus.
Remote E-commerce Operations Manager
Posted 21 days ago
Job Viewed
Job Description
Key Responsibilities:
- Manage and optimize the day-to-day operations of our e-commerce website, ensuring high availability and performance.
- Oversee product catalog management, including uploading new products, updating descriptions, and managing inventory levels across multiple platforms.
- Develop and implement strategies to improve website conversion rates, average order value, and customer retention.
- Coordinate with third-party logistics (3PL) providers to ensure efficient order fulfillment, shipping, and returns processing.
- Monitor website analytics and key performance indicators (KPIs), generating regular reports to track progress and identify areas for improvement.
- Manage customer service inquiries and escalations, ensuring prompt and satisfactory resolution of issues.
- Implement and maintain effective fraud prevention measures to protect the business and our customers.
- Collaborate with marketing teams to align e-commerce activities with overall marketing campaigns and promotions.
- Stay up-to-date with e-commerce trends, best practices, and emerging technologies.
- Identify and integrate new e-commerce tools and platforms to enhance operational efficiency.
- Develop and manage budgets related to e-commerce operations.
- Ensure compliance with all relevant e-commerce regulations and data privacy laws.
Qualifications:
- Proven experience (5+ years) in e-commerce operations management or a similar role.
- Demonstrated success in managing and optimizing online retail platforms (e.g., Shopify, Magento, WooCommerce).
- Strong understanding of SEO, SEM, and digital marketing principles as they apply to e-commerce.
- Experience with inventory management systems and order fulfillment processes.
- Excellent analytical and problem-solving skills, with a keen eye for detail.
- Proficiency in e-commerce analytics tools (e.g., Google Analytics).
- Exceptional communication, collaboration, and leadership skills.
- Ability to work independently and manage multiple priorities in a remote setting.
- Bachelor's degree in Business Administration, Marketing, Information Technology, or a related field.
- Experience with international e-commerce operations is a plus.
This is an excellent opportunity to take ownership of our e-commerce operations and drive significant growth in a flexible, remote work environment.
Remote E-commerce Operations Manager
Posted 21 days ago
Job Viewed
Job Description
Responsibilities:
- Manage day-to-day operations of multiple e-commerce platforms.
- Develop and implement strategies to improve website conversion rates and user experience.
- Oversee inventory management, ensuring accurate stock levels and efficient order fulfillment.
- Coordinate with third-party logistics providers to ensure timely and cost-effective delivery of orders.
- Monitor website performance, analytics, and sales data to identify trends and opportunities.
- Develop and execute promotional campaigns and marketing initiatives in collaboration with the marketing team.
- Manage customer service escalations and ensure high levels of customer satisfaction.
- Identify and implement process improvements to streamline e-commerce operations.
- Stay current with e-commerce trends, technologies, and best practices.
- Conduct A/B testing and other experiments to optimize website design and functionality.
- Manage product listings, descriptions, and imagery for accuracy and appeal.
- Analyze sales reports and provide insights for strategic decision-making.
The ideal candidate will have a Bachelor's degree in Business, Marketing, or a related field, along with 5+ years of experience in e-commerce management. Demonstrated experience with platforms like Shopify, Magento, or similar is required. Strong analytical skills and proficiency in e-commerce analytics tools are essential. Excellent remote communication and project management skills are a must for this role. If you are passionate about online retail and thrive in a flexible, remote work environment, we want to hear from you. This opportunity is based remotely, serving clients in the Retail sector .
Remote E-commerce Operations Manager
Posted 21 days ago
Job Viewed
Job Description
Remote E-commerce Operations Manager
Posted 21 days ago
Job Viewed
Job Description
Remote E-commerce Operations Manager
Posted 21 days ago
Job Viewed
Job Description
- Proven experience as an E-commerce Manager or in a similar online retail operations role.
- Strong understanding of e-commerce platforms, digital marketing, and online sales strategies.
- Demonstrable experience in optimizing website performance, conversion rates, and customer experience.
- Excellent analytical and problem-solving skills, with proficiency in e-commerce analytics tools.
- Strong leadership and team management abilities, particularly in a remote setting.
- Excellent communication and interpersonal skills.
- Bachelor's degree in Business, Marketing, or a related field is preferred.
Remote E-commerce Operations Manager
Posted 21 days ago
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Job Description
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Remote E-commerce Operations Manager
Posted 21 days ago
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Job Description
Key responsibilities include developing and implementing efficient operational processes, monitoring website performance and uptime, managing relationships with third-party logistics providers, and ensuring timely and accurate order processing. The ideal candidate will possess a deep understanding of e-commerce platforms, inventory management systems, and supply chain best practices. You will analyze operational data to identify areas for improvement, reduce costs, and enhance customer satisfaction. Collaboration with marketing, sales, and IT teams is essential to align operational strategies with business goals.
This position requires a strong leader with excellent organizational and problem-solving skills. You must be adept at managing multiple priorities in a fast-paced, remote environment. Proven experience in e-commerce operations management is essential. Exceptional communication skills are required for coordinating with various teams and external partners. This is an exciting opportunity to shape the operational success of a growing online business from your home office, supporting customer bases that may include areas around Ongata Rongai, Kajiado, KE .
Qualifications:
- Bachelor's degree in Business Administration, Supply Chain Management, or a related field.
- Minimum of 5 years of experience in e-commerce operations management.
- Proven experience with e-commerce platforms (e.g., Shopify, Magento) and WMS/IMS systems.
- Strong understanding of inventory management, order fulfillment, and logistics.
- Experience managing third-party logistics (3PL) providers.
- Excellent analytical and problem-solving skills.
- Ability to develop and implement process improvements.
- Strong project management and organizational skills.
- Effective communication and interpersonal skills for remote team collaboration.
- Customer-centric mindset with a focus on improving the online shopping experience.
Remote E-commerce Operations Manager
Posted 21 days ago
Job Viewed
Job Description
Responsibilities:
- Oversee all e-commerce operations, including order processing, fulfillment, and customer service.
- Manage inventory levels and work with suppliers to ensure adequate stock.
- Coordinate with logistics partners for efficient shipping and delivery.
- Analyze sales data, website traffic, and customer feedback to identify trends and areas for improvement.
- Implement and optimize operational processes to enhance efficiency and reduce costs.
- Manage online promotions and ensure product listing accuracy.
- Develop and maintain strong relationships with vendors and service providers.
- Ensure a seamless and positive customer experience from purchase to delivery.
- Bachelor's degree in Business Administration, Operations Management, or a related field.
- Minimum of 5 years of experience in e-commerce operations management.
- Proficiency in e-commerce platforms (e.g., Shopify, Magento) and CRM systems.
- Strong understanding of inventory management, order fulfillment, and logistics.
- Excellent analytical and problem-solving skills.
- Exceptional organizational and time-management abilities.
- Proven ability to work independently and manage tasks in a remote setting.
- Strong communication and interpersonal skills.
Remote E-commerce Operations Manager
Posted 21 days ago
Job Viewed