5 Operations Manager Hospitality jobs in whatjobs
Operations Manager (Hospitality)
Posted 16 days ago
Job Viewed
Job Description
Our client is seeking a dedicated and experienced Operations Manager to oversee the smooth functioning of their hospitality services in a fully remote capacity. This role is crucial for ensuring exceptional guest experiences, efficient service delivery, and effective management of resources. You will be responsible for coordinating day-to-day operations, managing staff, optimizing service processes, and ensuring compliance with hospitality standards. The ideal candidate will possess strong leadership skills, a deep understanding of the hospitality industry, and a proven ability to manage operations remotely. This is a remote-first position, requiring exceptional organizational skills, excellent communication, and the ability to effectively manage and motivate a dispersed team. You will work closely with various departments to uphold the highest standards of service and operational excellence.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Oversee daily operations to ensure seamless service delivery and guest satisfaction.
- Manage and lead hospitality staff, providing guidance and support.
- Develop and implement operational strategies to enhance efficiency and service quality.
- Monitor performance metrics and identify areas for improvement.
- Ensure compliance with health, safety, and hygiene regulations.
- Manage inventory and procurement of supplies for operational needs.
- Handle guest feedback and resolve issues promptly and professionally.
- Collaborate with marketing and sales teams to support business objectives.
- Control operational costs and optimize resource allocation.
- Stay updated on industry trends and best practices in hospitality management.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of experience in hospitality operations management.
- Demonstrated experience in managing teams and operations remotely.
- Strong understanding of the hospitality industry, including service standards and guest relations.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in using operational management software and tools.
- Strong problem-solving and decision-making abilities.
- Ability to multitask and manage priorities effectively in a dynamic environment.
- A customer-centric approach with a passion for service excellence.
- Experience in managing remote teams is highly desirable.
This advertiser has chosen not to accept applicants from your region.
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Operations Manager - Hospitality
Posted 19 days ago
Job Viewed
Job Description
Our client, a renowned luxury hospitality group with international properties, is seeking a highly organized and experienced Operations Manager to oversee and optimize the daily operations of their diverse hospitality services. This crucial, fully remote role ensures the seamless delivery of exceptional guest experiences across various departments, including accommodation, F&B, and guest services. You will be responsible for managing staff, implementing operational policies, controlling costs, and maintaining the highest standards of quality and service. The ideal candidate possesses strong leadership skills, a deep understanding of hospitality management, and a proven ability to drive efficiency and guest satisfaction in a fast-paced environment.
Key Responsibilities:
Key Responsibilities:
- Oversee daily operations across all hospitality departments, ensuring smooth and efficient service delivery.
- Develop and implement operational policies and procedures to enhance service quality and guest satisfaction.
- Manage, train, and mentor a diverse team of hospitality professionals, fostering a positive and productive work environment.
- Monitor operational performance, analyze key metrics, and identify areas for improvement.
- Control operational costs, including labor, supplies, and inventory, while maintaining quality standards.
- Ensure compliance with health, safety, and hygiene regulations.
- Collaborate with marketing and sales teams to develop and promote hospitality packages and events.
- Handle guest complaints and resolve issues promptly and effectively to ensure guest satisfaction.
- Manage relationships with vendors and suppliers to ensure timely and cost-effective procurement of goods and services.
- Implement technology solutions to improve operational efficiency and guest experience.
- Conduct regular property inspections and operational audits to maintain standards.
- Prepare operational reports and financial forecasts for senior management.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- A minimum of 5 years of progressive experience in hospitality management, with a focus on operations.
- Proven experience in managing diverse hospitality operations (e.g., hotels, resorts, event venues).
- Strong leadership, team management, and motivational skills.
- Excellent understanding of hospitality industry best practices and trends.
- Proficiency in property management systems (PMS) and other relevant hospitality software.
- Exceptional problem-solving, decision-making, and communication skills.
- Ability to manage multiple priorities and thrive in a dynamic, remote work environment.
- Financial acumen and experience with budgeting and cost control.
- A passion for delivering outstanding guest experiences.
This advertiser has chosen not to accept applicants from your region.
1
Operations Manager - Hospitality
Posted 4 days ago
Job Viewed
Job Description
Our client is seeking an experienced and highly organized Operations Manager to oversee their hospitality services remotely. This fully remote position is perfect for a seasoned professional with a strong background in hospitality management and a knack for streamlining operations from a distance.
The Operations Manager will be responsible for ensuring the smooth and efficient functioning of all operational aspects, maintaining high standards of service quality, and optimizing resource allocation. You will work closely with on-site teams, manage budgets, implement operational policies, and drive continuous improvement. This role requires excellent leadership, problem-solving, and communication skills, with a focus on maintaining service excellence in a remote capacity.
Responsibilities:
Qualifications:
This is an exciting opportunity for a dedicated hospitality professional to lead operations remotely for our client. The role is associated with Kakamega, Kakamega, KE , but functions entirely remotely.
The Operations Manager will be responsible for ensuring the smooth and efficient functioning of all operational aspects, maintaining high standards of service quality, and optimizing resource allocation. You will work closely with on-site teams, manage budgets, implement operational policies, and drive continuous improvement. This role requires excellent leadership, problem-solving, and communication skills, with a focus on maintaining service excellence in a remote capacity.
Responsibilities:
- Oversee daily operations of hospitality services, ensuring efficiency and quality.
- Develop and implement operational policies and procedures to enhance service delivery.
- Manage budgets, control costs, and ensure profitability.
- Supervise and train remote and on-site teams, fostering a culture of excellence.
- Monitor inventory levels and manage procurement of supplies and equipment.
- Ensure compliance with health, safety, and sanitation regulations.
- Handle customer feedback and resolve service issues promptly and effectively.
- Implement strategies to improve operational efficiency and guest satisfaction.
- Analyze operational performance data and identify areas for improvement.
- Collaborate with the marketing and sales teams to align operations with business objectives.
- Conduct regular virtual inspections and performance reviews of facilities and staff.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of experience in hospitality operations management.
- Proven experience in managing teams and operations remotely.
- Strong understanding of hospitality industry standards and best practices.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in operational management software and tools.
- Strong financial acumen and budget management skills.
- Problem-solving and decision-making capabilities.
- Ability to work independently and manage multiple priorities effectively in a remote setting.
- Knowledge of health and safety regulations is essential.
This is an exciting opportunity for a dedicated hospitality professional to lead operations remotely for our client. The role is associated with Kakamega, Kakamega, KE , but functions entirely remotely.
This advertiser has chosen not to accept applicants from your region.
2
Operations Manager - Hospitality
Posted 2 days ago
Job Viewed
Job Description
Our client, a prominent player in the hospitality sector, is looking for a dynamic and experienced Operations Manager to oversee their operations. This is a fully remote position, enabling you to manage and optimize operations from any location within Kenya. The ideal candidate will be responsible for ensuring the smooth and efficient day-to-day running of all operational aspects, driving service excellence, and achieving business objectives. You will play a key role in developing and implementing operational strategies, managing budgets, and leading teams to deliver exceptional guest experiences. This role requires a deep understanding of hospitality management, including front office, housekeeping, food and beverage, and event management. The successful candidate will possess strong leadership, problem-solving, and financial management skills. You will be tasked with improving operational efficiency, controlling costs, and enhancing guest satisfaction. This is a challenging yet rewarding opportunity for a seasoned hospitality professional to make a significant impact. You will work closely with various departments to ensure seamless coordination and communication. The ability to analyze operational data, identify areas for improvement, and implement effective solutions is crucial. The role demands excellent organizational skills and the capacity to manage multiple priorities in a fast-paced environment. We are seeking an individual who is passionate about delivering outstanding service and fostering a positive team culture, even in a remote setting. Your strategic insights will be vital in driving the continued success and growth of the company.
Responsibilities:
Responsibilities:
- Oversee daily operations to ensure efficiency and service quality.
- Develop and implement operational strategies to achieve business goals.
- Manage budgets, control costs, and optimize resource allocation.
- Lead and motivate operational teams to deliver exceptional guest experiences.
- Ensure compliance with health, safety, and sanitation standards.
- Monitor customer satisfaction and implement measures for improvement.
- Manage inventory and procurement processes for operational supplies.
- Collaborate with sales and marketing teams to drive revenue growth.
- Analyze operational performance data and identify areas for enhancement.
- Implement new policies and procedures to improve operational effectiveness.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of experience in operations management within the hospitality industry.
- Proven experience managing remote teams or operations.
- Strong knowledge of hotel operations, including front desk, housekeeping, and F&B.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in financial management and budgeting.
- Strong problem-solving and decision-making abilities.
- Experience with property management systems (PMS) is a plus.
- Ability to adapt to changing priorities and work effectively under pressure.
This advertiser has chosen not to accept applicants from your region.
3
Operations Manager - Hospitality
Posted 1 day ago
Job Viewed
Job Description
Our client is a reputable establishment within the hospitality sector seeking a seasoned and efficient Operations Manager to oversee daily operations and ensure exceptional service delivery. This is a fully remote position, enabling you to manage and coordinate operational activities from any location in Kenya. The Operations Manager will be responsible for managing staff, optimizing operational workflows, controlling costs, maintaining quality standards, and ensuring compliance with health, safety, and hygiene regulations. You will play a critical role in maintaining the reputation of the establishment and driving customer satisfaction through efficient and effective operational management. This role requires strong leadership, problem-solving abilities, and a comprehensive understanding of hospitality operations.
Key Responsibilities:
Key Responsibilities:
- Oversee and manage all day-to-day operations of the hospitality establishment, including front desk, housekeeping, F&B services, and maintenance.
- Develop and implement operational policies and procedures to ensure efficiency and consistency.
- Manage and lead a team of operational staff, providing training, motivation, and performance evaluations.
- Monitor operational costs and implement strategies to control expenses while maintaining quality.
- Ensure compliance with all health, safety, hygiene, and licensing regulations.
- Manage inventory, procurement, and vendor relationships for operational supplies.
- Address and resolve operational issues and guest complaints promptly and effectively.
- Collaborate with marketing and sales teams to support promotional activities and events.
- Analyze operational performance data and implement improvements to enhance guest satisfaction and profitability.
- Maintain high standards of service excellence and cleanliness throughout the establishment.
- Develop staffing schedules and ensure adequate staff coverage.
- Stay updated on industry trends and best practices in hospitality operations management.
This advertiser has chosen not to accept applicants from your region.
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