3 Lead Cloud Kitchen Operations Manager jobs in whatjobs
Lead Cloud Kitchen Operations Manager
Posted 7 days ago
Job Viewed
Job Description
Our client is a rapidly expanding virtual restaurant group and is looking for a highly motivated and experienced Lead Cloud Kitchen Operations Manager to oversee their remote operational hub. This role is critical in ensuring the seamless and efficient functioning of multiple delivery-only kitchens. You will be responsible for managing day-to-day operations, optimizing workflows, maintaining high standards of food safety and quality, and driving performance metrics across all locations. As a remote-first leader, you will leverage technology and strong communication skills to guide and support your distributed teams.
Key Responsibilities:
Key Responsibilities:
- Oversee all aspects of cloud kitchen operations, including order management, food preparation, packaging, and delivery logistics.
- Develop and implement Standard Operating Procedures (SOPs) to ensure consistency, efficiency, and quality across all partner kitchens.
- Monitor key performance indicators (KPIs) such as order accuracy, delivery times, food costs, waste reduction, and customer satisfaction.
- Manage inventory and supply chain for all ingredients and packaging materials, ensuring cost-effectiveness and availability.
- Implement and enforce stringent food safety and hygiene standards (HACCP, local regulations).
- Train, mentor, and manage kitchen staff and delivery partners to ensure optimal performance and adherence to standards.
- Analyze operational data to identify areas for improvement and implement corrective actions.
- Collaborate with marketing and menu development teams to ensure successful launch and execution of new menu items and promotions.
- Troubleshoot and resolve any operational issues that arise promptly and effectively.
- Manage relationships with third-party delivery platforms and technology providers.
- Ensure compliance with all relevant health, safety, and labor regulations.
- Proven experience (5+ years) in food service management, specifically within high-volume kitchens, ghost kitchens, or multi-unit restaurant operations.
- Strong understanding of food safety regulations and best practices.
- Demonstrated ability to manage remote teams and operations using technology.
- Excellent leadership, communication, and problem-solving skills.
- Proficiency in inventory management, cost control, and operational analysis.
- Experience with various food delivery platforms and kitchen management software.
- Ability to work independently, make sound decisions, and drive results in a fast-paced environment.
- A passion for food quality and customer satisfaction.
- Flexibility to adapt to changing business needs and operational demands.
- Relevant certifications in food safety or culinary arts are a plus.
This advertiser has chosen not to accept applicants from your region.
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Lead Cloud Kitchen Operations Manager
Posted 22 days ago
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Job Description
Our client is looking for a highly experienced and dynamic Lead Cloud Kitchen Operations Manager to oversee and optimize their innovative food delivery operations. This is a 100% remote role, providing a unique opportunity to manage a virtual operation from anywhere. The successful candidate will be responsible for the end-to-end management of multiple cloud kitchen units, ensuring efficiency, quality, and profitability. This includes managing food safety standards, inventory control, staff scheduling (remotely overseeing on-site supervisors), menu engineering, and fostering strong relationships with third-party delivery platforms. You will leverage data analytics to identify trends, reduce waste, and enhance customer satisfaction. The ideal candidate possesses exceptional leadership skills, a deep understanding of the food service industry, and a proven ability to manage complex operations in a distributed environment.
Responsibilities:
Responsibilities:
- Oversee the daily operations of multiple cloud kitchen units, ensuring smooth and efficient workflow.
- Implement and enforce strict food safety and hygiene standards (HACCP, local regulations).
- Manage inventory levels, conduct regular stocktakes, and optimize procurement processes to minimize costs and waste.
- Develop and implement operational procedures to enhance productivity and reduce delivery times.
- Analyze operational data (e.g., order volume, prep times, delivery times, customer feedback) to identify areas for improvement.
- Collaborate with culinary teams on menu development and costing to ensure profitability and customer appeal.
- Manage relationships and performance of third-party food delivery partners.
- Recruit, train, and manage on-site kitchen supervisors and staff, ensuring high performance and adherence to company standards, despite the remote nature of the role.
- Monitor financial performance of each kitchen unit, develop budgets, and control operational expenses.
- Ensure consistent quality of food preparation and presentation across all units.
- Drive initiatives to improve customer satisfaction and online ratings.
- Implement technology solutions to streamline operations and enhance efficiency.
- Bachelor's degree in Hospitality Management, Business Administration, Operations Management, or a related field.
- Minimum of 7 years of experience in food service operations, with at least 3 years in a management role, preferably in a cloud kitchen or multi-unit restaurant environment.
- Strong understanding of food safety regulations and best practices.
- Proven experience in inventory management, cost control, and P&L management.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in using restaurant management software and delivery platform systems.
- Analytical and problem-solving skills with a data-driven approach to decision-making.
- Ability to work independently, manage time effectively, and thrive in a remote work setting.
- Experience in menu engineering and costing is a plus.
- Adaptability and resilience in a fast-paced, evolving industry.
This advertiser has chosen not to accept applicants from your region.
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Lead Cloud Kitchen Operations Manager
Posted today
Job Viewed
Job Description
Our client is revolutionizing the food delivery landscape and is seeking a dynamic and experienced Lead Cloud Kitchen Operations Manager to oversee their strategically important, fully remote culinary operations. This position is central to ensuring the highest standards of food quality, operational efficiency, and customer satisfaction across multiple virtual brands. You will be at the forefront of innovation in the fast-growing food-tech sector, managing a team and processes that are entirely digitally enabled.
Key Responsibilities:
Key Responsibilities:
- Develop, implement, and continuously optimize standard operating procedures (SOPs) for all aspects of cloud kitchen operations, from ingredient sourcing and prep to order fulfillment and delivery coordination.
- Manage and mentor kitchen staff, ensuring adherence to food safety regulations, quality control standards, and efficient workflow.
- Monitor key performance indicators (KPIs) such as food cost, labor cost, order accuracy, delivery times, and customer feedback, implementing data-driven improvements.
- Collaborate with culinary teams to refine menus, develop new dishes, and ensure consistency across all virtual brands.
- Oversee inventory management, including ordering, receiving, and stock rotation, to minimize waste and ensure availability of ingredients.
- Implement and maintain strict hygiene and sanitation protocols to comply with all local health regulations.
- Analyze market trends and competitor activities to identify opportunities for growth and innovation.
- Manage relationships with third-party delivery partners to ensure smooth and timely deliveries.
- Contribute to the strategic planning and expansion of our cloud kitchen network.
- Foster a positive and productive work environment for all team members, even in a remote operational setup.
- Proven experience (5+ years) in food service management, with a significant portion in high-volume catering, restaurant operations, or cloud kitchens.
- Demonstrated leadership and team management skills, with the ability to motivate and guide staff effectively.
- Strong understanding of food safety standards (e.g., HACCP) and local health codes.
- Excellent organizational and multitasking abilities, with a keen eye for detail.
- Proficiency in inventory management systems and POS software.
- Ability to analyze financial data and make informed decisions regarding cost control and profitability.
- Exceptional communication and interpersonal skills, adaptable to a remote operational model.
- A passion for food and delivering exceptional customer experiences.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred.
- Experience in managing multiple virtual brands simultaneously is a significant advantage.
This advertiser has chosen not to accept applicants from your region.
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