4 Lead Automotive Diagnostic Technician Remote Support jobs in whatjobs
Lead Automotive Diagnostic Technician - Remote Support
Posted 21 days ago
Job Viewed
Job Description
Our client, a pioneer in automotive technology, is seeking a highly skilled and experienced Lead Automotive Diagnostic Technician to provide remote technical support and expertise. This is a fully remote position, allowing you to leverage your deep knowledge of automotive systems from anywhere in Kenya. The ideal candidate will have a comprehensive understanding of vehicle diagnostics, repair procedures, and advanced automotive electronic systems. You will be responsible for guiding field technicians through complex diagnostic challenges, troubleshooting intricate issues remotely, and providing solutions to ensure efficient and accurate vehicle repairs. This role requires exceptional problem-solving skills, the ability to interpret complex diagnostic data, and clear, concise communication skills to explain technical concepts to technicians of varying skill levels. You will utilize advanced diagnostic tools, remote viewing software, and telematics to assist in identifying root causes of vehicle malfunctions. Key responsibilities include documenting troubleshooting steps, developing best practice guides for common issues, and contributing to the knowledge base of the technical support team. The successful candidate will possess ASE certifications or equivalent, with a strong background in multiple automotive makes and models. Experience with electric and hybrid vehicles is a significant plus. We are looking for a self-motivated individual who can work autonomously, manage their caseload effectively, and provide timely and accurate support. This is a fantastic opportunity for a seasoned automotive professional to transition into a remote-focused role, utilizing their diagnostic expertise to empower field teams and enhance customer satisfaction. The ability to analyze technical documentation, schematics, and wiring diagrams is essential. This position requires a commitment to continuous learning as automotive technology evolves rapidly. The job location for this remote role is ideally suited for individuals based near Machakos, Machakos, KE , but is open to candidates across Kenya.
This advertiser has chosen not to accept applicants from your region.
0
Lead Automotive Diagnostic Technician - Remote Support
Posted 12 days ago
Job Viewed
Job Description
Our client, a leading innovator in automotive technology, is seeking a highly experienced Lead Automotive Diagnostic Technician to provide remote support to their network of service centers. This is a critical role for an individual with extensive knowledge of complex vehicle diagnostics, electrical systems, and mechanical troubleshooting. As a remote technical specialist, you will act as a primary point of contact for on-site technicians facing challenging diagnostic issues. Your responsibilities will include analyzing diagnostic data, interpreting technical service bulletins, and guiding field technicians through complex repair procedures via remote communication tools (video conferencing, phone, chat). The ideal candidate possesses a deep understanding of modern vehicle architectures, including engine management, transmission control, ABS, airbags, and infotainment systems. Proficiency with advanced diagnostic scan tools and automotive software is essential. You will be expected to maintain an up-to-date knowledge base of automotive repair and diagnostic techniques, and contribute to the development of internal knowledge-sharing resources. This position requires exceptional problem-solving skills, patience, and the ability to clearly articulate technical information. You will play a vital role in improving first-time repair rates and enhancing customer satisfaction across the service network. This fully remote position offers the flexibility to work from anywhere while contributing to the advancement of automotive repair. Responsibilities:
- Provide expert remote diagnostic support to automotive technicians in the field.
- Analyze vehicle diagnostic trouble codes (DTCs) and sensor data to identify root causes of issues.
- Guide technicians through complex diagnostic procedures and repair processes.
- Interpret technical service bulletins and repair manuals to assist with problem-solving.
- Troubleshoot issues related to engine performance, electrical systems, transmissions, and other vehicle components.
- Communicate effectively with on-site technicians, providing clear and concise instructions.
- Escalate complex issues to engineering or manufacturer support as needed.
- Contribute to the creation and maintenance of a knowledge base of diagnostic tips and solutions.
- Stay current with the latest automotive technologies, diagnostic tools, and repair techniques.
- Review and analyze diagnostic reports to identify trends and training opportunities.
- Potentially assist in remote calibration or software update procedures.
- ASE Master Certified Technician or equivalent certification is required.
- Minimum of 8 years of experience as an Automotive Diagnostic Technician.
- Extensive experience with advanced diagnostic scan tools and software (e.g., Autel, Snap-on, factory-specific tools).
- Strong understanding of automotive electrical systems, engine management, CAN bus, and other vehicle networks.
- Proven ability to diagnose and repair complex vehicle issues.
- Excellent problem-solving, analytical, and critical thinking skills.
- Exceptional verbal and written communication skills, with the ability to explain technical concepts clearly.
- Proficiency with remote communication and collaboration tools.
- Ability to work independently and manage time effectively in a remote setting.
- Knowledge of hybrid and electric vehicle systems is a significant advantage.
This advertiser has chosen not to accept applicants from your region.
1
Lead Automotive Diagnostic Technician (Remote Support)
Posted 4 days ago
Job Viewed
Job Description
Our client is looking for a highly experienced Lead Automotive Diagnostic Technician to provide advanced remote support for complex vehicle issues. In this fully remote role, you will leverage your extensive knowledge of automotive systems, diagnostic tools, and troubleshooting techniques to assist field technicians and repair shops. Your primary responsibility will be to analyze technical data, interpret diagnostic trouble codes (DTCs), and guide repair personnel through intricate repair procedures via video calls, remote access software, and detailed documentation. You will act as a technical escalation point for challenging diagnostic problems across a wide range of automotive makes and models. This position requires a profound understanding of engine management, electrical systems, transmissions, and advanced driver-assistance systems (ADAS). Experience with specialized diagnostic equipment and software is essential. You will also contribute to creating and updating diagnostic databases, training materials, and technical service bulletins. Strong communication and interpersonal skills are vital for effectively conveying technical information to technicians with varying levels of expertise. This role offers the flexibility to work from anywhere, focusing on solving the most complex automotive challenges. You will collaborate closely with the engineering and product development teams to provide feedback on vehicle systems and diagnostic tool performance. This is a unique opportunity for a seasoned automotive professional to utilize their diagnostic mastery in a remote setting, significantly impacting vehicle repair efficiency and customer satisfaction. Your expertise will be crucial in resolving intricate issues and enhancing the capabilities of our client's support network. This role requires a proactive approach to problem-solving and a dedication to maintaining the highest standards of automotive repair.
This advertiser has chosen not to accept applicants from your region.
2
Lead Automotive Diagnostic Technician (Remote Support)
Posted 4 days ago
Job Viewed
Job Description
Our client, a pioneering force in the automotive industry, is seeking a Lead Automotive Diagnostic Technician with expertise in remote technical support. This position is fully remote, allowing you to leverage your deep knowledge of vehicle diagnostics and repair from anywhere. You will be responsible for providing high-level remote technical assistance to field technicians, troubleshooting complex vehicle issues, and developing innovative diagnostic procedures. This role requires a comprehensive understanding of modern automotive systems, including engine management, electrical systems, transmission, and advanced driver-assistance systems (ADAS). The ideal candidate will possess exceptional analytical and problem-solving skills, with the ability to interpret diagnostic data and provide clear, actionable guidance. You will serve as a subject matter expert, mentoring junior technicians and contributing to the development of training materials. Responsibilities include analyzing diagnostic trouble codes (DTCs), reviewing technical service bulletins (TSBs), and utilizing specialized diagnostic tools and software. The ability to communicate effectively with technicians of varying skill levels is crucial. This is a unique opportunity to influence the diagnostic capabilities of a growing automotive brand and work with cutting-edge vehicle technology. We are looking for a dedicated professional who is passionate about automotive excellence and committed to delivering outstanding remote support. A strong understanding of diagnostic software and remote access tools is a must. The position, while focused on providing support for the **Garissa, Garissa, KE** region, is a completely remote role.
This advertiser has chosen not to accept applicants from your region.
Be The First To Know
About the latest Lead automotive diagnostic technician remote support Jobs in Kenya !
3