2 Head Of Luxury Hotel Operations jobs in whatjobs

Head of Luxury Hotel Operations

00200 Gathiruini KES250000 Annually WhatJobs

Posted 22 days ago

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Job Description

full-time
Our client, a prestigious international hospitality group, is seeking an experienced and visionary Head of Luxury Hotel Operations to lead their remote operational strategy. This critical role requires a seasoned professional with a proven track record in managing high-end hotel properties and delivering exceptional guest experiences. You will be responsible for overseeing all operational aspects of luxury hotels, ensuring adherence to the highest standards of service, quality, and efficiency. The Head of Luxury Hotel Operations will develop and implement strategic plans to enhance guest satisfaction, optimize revenue, and manage operational costs effectively. This role involves extensive collaboration with on-site management teams, culinary departments, front office, and housekeeping to ensure seamless operations. You will be instrumental in setting service standards, implementing innovative operational procedures, and fostering a culture of excellence among staff. A deep understanding of the luxury hospitality market, current industry trends, and guest expectations is essential. The ability to analyze operational data, identify areas for improvement, and implement effective solutions is key. This is a remote-first position, demanding strong leadership, exceptional communication skills, and the ability to inspire and motivate teams from a distance. You will conduct virtual property audits, manage budgets, and ensure compliance with health and safety regulations. If you are passionate about delivering unparalleled guest experiences and possess strong leadership acumen, we invite you to apply. This is an unparalleled opportunity to shape the future of luxury hospitality for our esteemed client, working from anywhere in the world, supporting our presence inMlolongo, Machakos, KE .
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Head of Luxury Hotel Operations

80200 Shella KES350000 Annually WhatJobs

Posted 14 days ago

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Job Description

full-time
Our client, a prestigious hospitality group, is seeking an exceptional and experienced Head of Luxury Hotel Operations to lead their flagship properties. This is a fully remote leadership position, responsible for overseeing the strategic direction and operational excellence of high-end hotels, ensuring unparalleled guest experiences and maximizing profitability. You will be instrumental in developing and implementing operational strategies that align with the brand's commitment to luxury, service, and innovation. Your responsibilities will include setting high standards for guest services across all departments, from front desk and concierge to housekeeping, food and beverage, and spa operations. You will manage and mentor a team of hotel general managers and department heads, fostering a culture of service excellence, leadership development, and employee engagement. Financial stewardship is paramount; you will oversee budgeting, financial performance analysis, revenue management, and cost control initiatives to ensure optimal profitability. This role involves collaborating with marketing and sales teams to drive occupancy and revenue, as well as with procurement to ensure the highest quality supplies and amenities. Ensuring compliance with all health, safety, and regulatory standards is a critical aspect of the role. You will also be involved in strategic planning, property development, and maintaining the brand's reputation for luxury and exclusivity. The ideal candidate will possess an extensive background in luxury hotel management, with a proven track record of success in operational leadership. Exceptional strategic thinking, strong financial acumen, outstanding communication, and interpersonal skills are essential. The ability to inspire and lead teams in a challenging and dynamic environment, coupled with a deep understanding of the luxury hospitality market, is crucial. This is a remarkable opportunity to lead and innovate within the luxury hospitality sector, driving operational excellence and guest satisfaction from a remote leadership position.
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