2 Head Of Hotel Operations Remote Strategy jobs in whatjobs
Head of Hotel Operations (Remote Strategy)
Posted 19 days ago
Job Viewed
Job Description
Our client, a rapidly expanding hospitality group, is seeking a visionary and experienced Head of Hotel Operations to lead their strategic direction and operational excellence. This is a fully remote, senior leadership position where you will oversee the operational framework and standards for a portfolio of properties, driving efficiency, guest satisfaction, and profitability. You will be instrumental in defining best practices, implementing innovative operational strategies, and ensuring a consistent, high-quality guest experience across all locations.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Develop and implement comprehensive operational strategies to ensure the highest standards of service delivery, efficiency, and profitability across all hotels.
- Define and enforce operational policies, procedures, and service standards in areas such as front office, housekeeping, food and beverage, and maintenance.
- Conduct regular operational reviews and audits to assess performance, identify areas for improvement, and implement corrective actions.
- Collaborate with General Managers and on-site teams to drive operational excellence and troubleshoot challenges.
- Develop and manage operational budgets, ensuring cost control and revenue maximization.
- Oversee the implementation of new technologies and systems to enhance guest experience and operational efficiency.
- Lead and mentor the operational teams, fostering a culture of excellence, teamwork, and continuous learning.
- Ensure compliance with health, safety, and environmental regulations across all properties.
- Analyze market trends and competitor activities to identify opportunities for service innovation and competitive advantage.
- Report on key operational performance indicators (KPIs) to senior management.
- Drive initiatives related to sustainability and corporate social responsibility within operations.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field. A Master's degree is a plus.
- A minimum of 10 years of progressive experience in hotel operations management, with at least 5 years in a senior leadership role (e.g., Hotel Manager, Director of Operations).
- Proven track record of successfully managing operations in multi-property hotel environments.
- Strong understanding of hotel financial management, budgeting, and forecasting.
- Expertise in implementing operational best practices and driving service excellence.
- Excellent leadership, communication, and interpersonal skills, with the ability to influence and motivate teams remotely.
- Strategic thinker with strong analytical and problem-solving abilities.
- Proficiency in property management systems (PMS) and other hospitality technology.
- Experience in developing and executing strategic plans.
- Passion for guest satisfaction and delivering exceptional service.
This advertiser has chosen not to accept applicants from your region.
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Head of Hotel Operations (Remote Strategy)
Posted today
Job Viewed
Job Description
Our client, a growing hospitality group, is seeking an experienced and strategic Head of Hotel Operations to lead their operational excellence initiatives. This is a unique, fully remote position that focuses on developing and implementing operational strategies, setting standards, and driving efficiency across multiple hotel properties. The ideal candidate will possess a comprehensive understanding of hotel management, guest services, F&B operations, and revenue management, coupled with a strong aptitude for leveraging technology and data to inform decision-making. While this role is remote, it requires frequent virtual interaction with on-site hotel management teams, suppliers, and key stakeholders. You will be instrumental in shaping the future of our client's operational framework, ensuring a consistent and high-quality guest experience globally.
Responsibilities:
Qualifications:
Responsibilities:
- Develop and implement comprehensive operational strategies to enhance guest satisfaction and profitability.
- Establish and maintain high standards for service quality, cleanliness, and safety across all properties.
- Analyze operational performance data to identify areas for improvement and implement corrective actions.
- Oversee and guide the implementation of new operational technologies and systems.
- Develop and manage budgets for operational expenditures.
- Conduct virtual audits and assessments of hotel operations.
- Collaborate closely with on-site General Managers and department heads to ensure effective execution of strategies.
- Develop training programs and resources for hotel staff to improve service delivery and operational efficiency.
- Stay abreast of industry trends and best practices in hotel operations and hospitality management.
- Manage relationships with key suppliers and vendors.
- Lead virtual meetings and workshops for operational teams.
- Drive initiatives for cost control and revenue enhancement.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field. A Master's degree is a strong plus.
- 10+ years of progressive experience in hotel operations management, with a proven track record of success in multi-property environments.
- In-depth knowledge of all hotel departments, including front office, F&B, housekeeping, and maintenance.
- Strong understanding of revenue management principles and yield optimization.
- Demonstrated ability to analyze financial data and implement effective cost control measures.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in hotel management software (PMS) and operational reporting tools.
- Experience with remote team management and virtual collaboration is essential.
- Strategic thinking and problem-solving capabilities.
- Commitment to delivering exceptional guest experiences.
This advertiser has chosen not to accept applicants from your region.
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