2 Head Of Hotel Operations Remote jobs in whatjobs
Head of Hotel Operations - Remote
Posted 21 days ago
Job Viewed
Job Description
Our client, a leading hospitality group, is seeking a strategic and results-driven Head of Hotel Operations to oversee their expanding portfolio. This is a fully remote leadership role, requiring a dynamic individual with extensive experience in managing hotel operations and driving guest satisfaction and profitability from a distance. You will be instrumental in setting operational standards, implementing best practices, and ensuring a consistent, high-quality guest experience across all properties.
Key Responsibilities:
Key Responsibilities:
- Develop and implement comprehensive operational strategies aligned with the company's vision and goals.
- Establish and enforce service standards, operational procedures, and best practices across all hotels.
- Monitor financial performance, including revenue, expenses, and profitability, and implement cost-control measures.
- Oversee quality assurance programs and guest satisfaction initiatives, driving continuous improvement.
- Lead and mentor General Managers and operational teams, fostering a culture of excellence and accountability.
- Ensure compliance with health, safety, and sanitation regulations.
- Collaborate with marketing, sales, and revenue management teams to maximize occupancy and revenue.
- Manage relationships with key suppliers and service providers.
- Stay informed about industry trends and competitive landscape to identify new opportunities.
- Prepare operational reports, budgets, and forecasts for senior management.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field. Master's degree or MBA preferred.
- A minimum of 10 years of progressive experience in hotel management, with at least 5 years in a senior operational leadership role (e.g., Director of Operations, General Manager of a large property).
- Demonstrated success in managing multiple hotel properties or a large single-property operation.
- Strong understanding of all hotel operational departments, including F&B, Rooms Division, and Sales & Marketing.
- Exceptional leadership, communication, and interpersonal skills, with the ability to motivate and manage remote teams effectively.
- Proven ability to analyze financial data, develop budgets, and implement cost-effective strategies.
- Expertise in implementing and maintaining high service standards and guest satisfaction programs.
- Proficiency in property management systems (PMS) and hotel operational software.
- Strategic thinker with strong problem-solving and decision-making capabilities.
- Ability to thrive in a fast-paced, dynamic, and fully remote work environment.
This advertiser has chosen not to accept applicants from your region.
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Head of Hotel Operations - Remote
Posted 22 days ago
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Job Description
Our client is seeking a seasoned and visionary Head of Hotel Operations to oversee their portfolio of properties from a remote location. This senior leadership role is crucial for maintaining exceptional guest experiences, optimizing operational efficiency, and driving profitability across all managed hotels. The ideal candidate will possess a comprehensive understanding of hotel management, including front desk operations, food and beverage, housekeeping, revenue management, and human resources within the hospitality sector. You will be responsible for developing and implementing operational standards, ensuring compliance with brand guidelines, and leading performance improvement initiatives. This position demands strong leadership abilities, excellent problem-solving skills, and a keen eye for detail. Key responsibilities include setting performance benchmarks, analyzing financial statements, managing budgets, and identifying cost-saving opportunities. You will also be involved in staff training and development, ensuring a high level of service delivery. This is a fully remote role, requiring proactive communication, strong organizational skills, and the ability to manage multiple priorities effectively across dispersed teams. The successful candidate will leverage technology to monitor property performance and guest feedback, implementing strategic adjustments as needed to enhance guest satisfaction and operational excellence for our client, whose properties serve the region around Embu, Embu, KE .
This advertiser has chosen not to accept applicants from your region.
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