2 Head Of Hotel Operations Luxury Resorts jobs in whatjobs
Head of Hotel Operations - Luxury Resorts
Posted 3 days ago
Job Viewed
Job Description
Our client, a renowned hospitality group, is seeking an accomplished and visionary Head of Hotel Operations to oversee their luxury resort portfolio. This is a prime fully remote position, empowering you to lead from anywhere while managing critical operations. You will be responsible for setting and maintaining the highest standards of guest service, operational efficiency, and financial performance across multiple properties. This role demands exceptional leadership qualities, a deep understanding of the hospitality industry, and a passion for delivering unforgettable guest experiences. You will work closely with General Managers and department heads to ensure seamless operations, from front desk and housekeeping to F&B and MICE. Key responsibilities include developing and implementing operational strategies, managing budgets, controlling costs, and driving revenue growth. You will also be tasked with talent development, ensuring a motivated and skilled workforce, and fostering a culture of excellence. A comprehensive knowledge of hotel management systems, revenue management, and marketing strategies is essential. Experience in managing high-end resorts, particularly in coastal regions like **Malindi, Kilifi, KE**, is highly advantageous. The ideal candidate will have a minimum of 10 years of progressive experience in hotel management, with at least 5 years in a senior leadership role. Strong financial acumen, excellent interpersonal skills, and the ability to thrive in a fast-paced, demanding environment are crucial. This is a unique opportunity to shape the future of luxury hospitality and make a significant impact on guest satisfaction and profitability, all within a flexible remote work structure.
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Head of Hotel Operations - Luxury Resorts
Posted 3 days ago
Job Viewed
Job Description
Our client is searching for an accomplished and visionary Head of Hotel Operations to lead their portfolio of luxury resorts. This is a fully remote leadership role, empowering you to drive excellence in hospitality management from wherever you are based. You will be responsible for overseeing all operational aspects of our high-end properties, ensuring unparalleled guest experiences, efficient service delivery, and strong financial performance. Your leadership will set the standard for quality, service, and innovation across our resorts, which cater to discerning clientele visiting **Kitale, Trans-Nzoia, KE** and other key destinations. Key responsibilities include: developing and implementing operational strategies to enhance guest satisfaction and loyalty; managing all hotel departments, including F&B, Rooms Division, Housekeeping, and Maintenance; overseeing budgeting, financial forecasting, and cost control measures to maximize profitability; ensuring adherence to the highest standards of service quality, safety, and hygiene; recruiting, training, and developing a high-performing team of hospitality professionals; driving innovation in guest services and operational efficiency; managing relationships with key suppliers and partners; and representing the company at industry events and conferences. The ideal candidate will possess a deep understanding of luxury hospitality operations, with a proven track record of success in leading multiple properties. Exceptional leadership, strategic planning, and problem-solving skills are essential. A strong financial acumen and experience in managing P&Ls for large-scale operations are required. Excellent communication and interpersonal skills are vital for fostering a positive work environment and building strong relationships with guests, staff, and stakeholders in a remote setting. A degree in Hospitality Management, Business Administration, or a related field is mandatory; an MBA or advanced degree is a significant advantage. A minimum of 10 years of progressive experience in senior hotel management roles, with a substantial focus on luxury properties, is essential. We are seeking an inspiring leader with a passion for delivering exceptional guest experiences and a commitment to operational excellence. This is a premier opportunity to shape the future of luxury hospitality for our esteemed brand.
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