2 Field Service Engineer Remote jobs in whatjobs
Field Service Engineer - Remote
Posted 21 days ago
Job Viewed
Job Description
Our client is seeking a highly skilled and independent Field Service Engineer to join their technical support team. This is a fully remote position, requiring you to travel extensively to client sites for installation, maintenance, and repair of specialized equipment. You will be the primary technical point of contact for customers, ensuring their systems operate optimally and providing timely solutions to any issues that arise. This role demands strong technical aptitude, excellent problem-solving skills, and the ability to work autonomously in diverse environments.
Your responsibilities will include performing routine maintenance, diagnosing complex technical problems, and executing repairs on machinery and systems. You will interpret technical manuals, schematics, and blueprints to guide your work. Providing excellent customer service, including clear communication of technical issues and resolutions, is essential. You will also be responsible for documenting service activities, managing spare parts inventory, and reporting on equipment performance. The ability to manage your own schedule, prioritize tasks effectively, and travel frequently within your assigned region is critical. A robust understanding of mechanical, electrical, and potentially software systems related to the company's products is required.
Key Responsibilities:
Your responsibilities will include performing routine maintenance, diagnosing complex technical problems, and executing repairs on machinery and systems. You will interpret technical manuals, schematics, and blueprints to guide your work. Providing excellent customer service, including clear communication of technical issues and resolutions, is essential. You will also be responsible for documenting service activities, managing spare parts inventory, and reporting on equipment performance. The ability to manage your own schedule, prioritize tasks effectively, and travel frequently within your assigned region is critical. A robust understanding of mechanical, electrical, and potentially software systems related to the company's products is required.
Key Responsibilities:
- Install, maintain, and repair specialized equipment at customer locations.
- Diagnose and troubleshoot complex technical issues across mechanical and electrical systems.
- Perform routine preventative maintenance to ensure optimal equipment performance.
- Interpret technical documentation, including blueprints, schematics, and manuals.
- Provide on-site technical support and customer training.
- Document all service activities, including repairs, parts used, and time spent.
- Manage spare parts inventory and order necessary components.
- Report on equipment status, issues, and potential improvements.
- Adhere to all safety protocols and company policies while on-site.
- Proven experience as a Field Service Engineer or similar technical support role.
- Strong mechanical, electrical, and diagnostic skills.
- Proficiency in reading and interpreting technical drawings and schematics.
- Excellent problem-solving and analytical abilities.
- Strong customer service and communication skills.
- Ability to work independently, manage time effectively, and travel extensively.
- Must possess a valid driver's license and a clean driving record.
- Technical degree or certification in a relevant field (e.g., Electrical Engineering, Mechanical Engineering, Electronics).
- Flexibility to work non-standard hours as required by customer needs.
This advertiser has chosen not to accept applicants from your region.
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Field Service Engineer - Remote
Posted 18 days ago
Job Viewed
Job Description
Our client is looking for a dedicated and skilled Field Service Engineer to join their innovative team. This position is fully remote, allowing you to manage your operations and client interactions from your preferred location. The role focuses on providing expert technical support, installation, maintenance, and repair services for our client's cutting-edge equipment and systems. You will be responsible for diagnosing complex technical issues, performing routine maintenance, conducting on-site repairs, and ensuring optimal performance of machinery and systems. The ideal candidate will have a strong background in mechanical, electrical, or electronic engineering, with hands-on experience in troubleshooting and repairing sophisticated equipment. You will be expected to provide clear and concise technical guidance to clients, conduct training sessions on equipment usage and maintenance, and document all service activities accurately. This role requires excellent diagnostic abilities, a proactive approach to problem-solving, and the ability to work independently with minimal supervision. As this is a remote role, exceptional time management and communication skills are crucial. You will be a vital link between our client and their customers, ensuring customer satisfaction through high-quality technical service. The role requires travel to client sites as needed, but administrative and planning tasks will be managed remotely. Your expertise will be critical in ensuring the reliability and longevity of our client's products, contributing directly to their reputation for excellence. This is an exciting opportunity to leverage your technical expertise in a flexible, remote work environment. The position is centered around **Thika, Kiambu, KE**, but the work is performed remotely.
Responsibilities:
Responsibilities:
- Install, maintain, and repair sophisticated equipment and systems at client sites.
- Diagnose and troubleshoot complex mechanical, electrical, and software issues.
- Perform routine preventive maintenance to ensure optimal equipment performance.
- Provide technical support and guidance to customers.
- Conduct on-site training for clients on equipment operation and maintenance.
- Document all service calls, repairs, and maintenance activities accurately.
- Respond to service requests in a timely and efficient manner.
- Collaborate with the engineering team to provide feedback on product performance and potential improvements.
- Ensure customer satisfaction through professional and effective service delivery.
- Bachelor's degree in Electrical Engineering, Mechanical Engineering, Electronic Engineering, or a related technical field.
- Minimum of 4 years of experience in field service, maintenance, or technical support.
- Proven experience with diagnosing and repairing complex machinery or electronic systems.
- Strong understanding of electrical, mechanical, and software principles.
- Excellent problem-solving and diagnostic skills.
- Ability to interpret technical manuals, schematics, and blueprints.
- Strong communication and interpersonal skills, with the ability to interact effectively with clients.
- Self-motivated and able to work independently with minimal supervision in a remote setting.
- Willingness to travel to client sites as required.
This advertiser has chosen not to accept applicants from your region.
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