4 Executive Hotel Manager jobs in whatjobs
Executive Hotel Manager
Posted 21 days ago
Job Viewed
Job Description
Our client, a prestigious hospitality group, is seeking a dynamic and results-oriented Executive Hotel Manager to oversee the operations of their flagship property. This senior leadership role is responsible for ensuring exceptional guest experiences, maintaining high standards of service, and driving profitability. The ideal candidate will possess a strong understanding of all hotel departments, including front office, housekeeping, food and beverage, and sales and marketing. While the role is primarily based at the hotel in **Nairobi, Nairobi, KE**, this position offers a hybrid work arrangement, allowing for a balance between on-site leadership and remote strategic planning or administrative tasks.
Key Responsibilities:
Key Responsibilities:
- Lead and manage all hotel operations, ensuring seamless service delivery and adherence to brand standards.
- Develop and implement strategic initiatives to enhance guest satisfaction, loyalty, and repeat business.
- Oversee departmental budgets, control costs, and maximize revenue generation through effective sales and marketing strategies.
- Recruit, train, motivate, and develop a high-performing hotel team.
- Ensure compliance with all health, safety, and sanitation regulations.
- Maintain strong relationships with guests, vendors, and local authorities.
- Conduct regular property inspections and implement necessary improvements.
- Monitor market trends and competitor activities to identify new opportunities and challenges.
- Handle guest complaints and service recovery effectively and professionally.
- Report on hotel performance to senior management, providing insights and recommendations for improvement.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field. A Master's degree is a plus.
- Minimum of 10 years of progressive experience in hotel management, with at least 5 years in a senior leadership role (e.g., General Manager, Operations Manager).
- Proven track record of successfully managing hotel operations and driving financial performance.
- Exceptional leadership, communication, and interpersonal skills.
- Strong understanding of hotel operations, including F&B, rooms division, sales, and marketing.
- Proficiency in hotel management software and systems.
- Ability to work under pressure and make sound decisions in a fast-paced environment.
- Knowledge of the local market and hospitality industry trends is essential.
- Flexibility to work varying shifts, including weekends and holidays, as required by the business.
- Strong analytical and problem-solving abilities.
This advertiser has chosen not to accept applicants from your region.
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Executive Hotel Manager
Posted 15 days ago
Job Viewed
Job Description
Our client, a premier hospitality establishment in Kakamega, Kakamega, KE , is seeking a dynamic and experienced Executive Hotel Manager to lead its operations. The ideal candidate will be responsible for overseeing all aspects of hotel management, from guest services and staff supervision to financial performance and marketing initiatives. This is a key leadership role requiring a strategic thinker with a proven track record in the hospitality industry.
Responsibilities:
Responsibilities:
- Develop and implement strategic business plans to achieve optimal guest satisfaction and revenue growth.
- Manage daily operations, including front desk, housekeeping, food and beverage, and maintenance departments.
- Recruit, train, motivate, and manage hotel staff to ensure high standards of service.
- Oversee budget preparation and management, controlling expenses and maximizing profitability.
- Maintain a high standard of quality for all services and facilities.
- Ensure compliance with all local, state, and federal regulations, including health and safety standards.
- Develop and maintain strong relationships with guests, suppliers, and the local community.
- Implement marketing and sales strategies to attract new guests and retain existing ones.
- Handle guest complaints and service recovery with professionalism and efficiency.
- Conduct regular performance reviews and provide constructive feedback to staff.
- Stay abreast of industry trends and best practices to continuously improve hotel operations.
- Manage inventory and procurement of supplies and equipment.
- Ensure the safety and security of guests and staff.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field. A Master's degree is a plus.
- Minimum of 7-10 years of progressive experience in hotel management, with at least 3 years in a senior leadership role.
- Proven ability to manage budgets, control costs, and drive revenue.
- Excellent leadership, communication, and interpersonal skills.
- Strong problem-solving and decision-making abilities.
- Proficiency in hotel management software and Microsoft Office Suite.
- Knowledge of local tourism market and regulations.
- Ability to work under pressure and adapt to changing circumstances.
- Passion for delivering exceptional guest experiences.
This advertiser has chosen not to accept applicants from your region.
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Job Description
Our client, a premier hospitality establishment in **Thika, Kiambu, KE**, is seeking a dynamic and experienced Executive Hotel Manager to oversee all aspects of hotel operations. This role requires a strategic leader with a proven track record in driving guest satisfaction, operational efficiency, and financial performance. You will be responsible for managing departments including front office, housekeeping, food and beverage, and maintenance, ensuring seamless service delivery and adherence to high-quality standards. Key responsibilities include developing and implementing operational strategies, managing budgets, forecasting revenue, and controlling expenses. You will also play a crucial role in staff recruitment, training, and development, fostering a positive and productive work environment. The ideal candidate will possess exceptional leadership, communication, and problem-solving skills, with a keen eye for detail and a passion for delivering outstanding guest experiences. Experience with hotel management software and a strong understanding of industry trends are essential. This is an exciting opportunity for a motivated professional to make a significant impact on a leading hotel. Your duties will involve leading strategic planning for the hotel, optimizing resource allocation, and ensuring compliance with all relevant regulations and company policies. You will also be tasked with developing and maintaining strong relationships with suppliers, stakeholders, and the local community. We expect candidates to have a comprehensive understanding of the hospitality landscape, including current market demands and competitive strategies. A bachelor's degree in Hospitality Management or a related field is preferred, coupled with at least 7 years of progressive experience in hotel management. The ability to motivate a diverse team and drive continuous improvement across all hotel functions is paramount. This hybrid role offers a balance of on-site presence to engage directly with operations and guests, alongside flexibility for strategic planning and administrative tasks. We are committed to fostering a culture of excellence and innovation within our team.
This advertiser has chosen not to accept applicants from your region.
2
Job Description
Our client is seeking a highly experienced and dynamic Executive Hotel Manager to oversee all operations at a premier hospitality establishment in **Eldoret, Uasin Gishu, KE**. This pivotal role requires a strategic leader with a proven track record in driving operational excellence, guest satisfaction, and profitability within the hospitality sector. The successful candidate will be responsible for managing diverse departments, including front office, housekeeping, food and beverage, and maintenance, ensuring seamless service delivery and adherence to the highest industry standards. Key responsibilities include developing and implementing strategic business plans, managing budgets and financial performance, leading and motivating a large team of staff, overseeing recruitment and training initiatives, and ensuring compliance with health, safety, and licensing regulations. The Executive Hotel Manager will also be instrumental in enhancing the guest experience, handling escalated guest concerns, and developing innovative service offerings to maintain a competitive edge. Furthermore, this role involves cultivating strong relationships with suppliers, local authorities, and stakeholders to foster positive community engagement and business growth. The ideal candidate will possess exceptional leadership qualities, strong interpersonal and communication skills, a keen eye for detail, and a passion for delivering world-class hospitality. A degree in Hospitality Management, Business Administration, or a related field is preferred, along with at least 10 years of progressive experience in hotel management, with at least 3 years in a senior executive role. Fluency in English and Swahili is essential. This is a Hybrid role, allowing for a blend of on-site and remote work to optimize operational oversight and strategic planning.
This advertiser has chosen not to accept applicants from your region.
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