167 E Commerce Operations Manager jobs in whatjobs
E-commerce Operations Manager
Posted 20 days ago
Job Viewed
Job Description
Our client, a leading online retailer, is seeking a highly organized and experienced E-commerce Operations Manager to lead their remote operations team. This role is fully remote, allowing you to optimize online sales and customer fulfillment processes from your own workspace. You will be responsible for overseeing all aspects of the e-commerce platform, ensuring a seamless customer journey from browsing to delivery. Key responsibilities include managing inventory levels, coordinating with logistics partners, optimizing website user experience for conversion, implementing efficient order processing systems, and analyzing sales data to identify trends and areas for improvement. The ideal candidate will have a strong background in e-commerce operations, supply chain management, and online retail strategies. Proficiency with e-commerce platforms (e.g., Shopify, Magento), CRM systems, and data analytics tools is required. You will also be tasked with developing and executing strategies to reduce shipping costs, improve delivery times, and enhance customer satisfaction. This role requires excellent problem-solving skills, strong leadership capabilities, and the ability to manage multiple priorities in a fast-paced, virtual environment. You will collaborate with marketing, customer service, and IT teams to ensure operational efficiency and strategic alignment. We are looking for a proactive and detail-oriented individual with a proven track record of driving growth and improving operational performance in the online retail sector. This is a critical role for a company expanding its digital footprint, offering significant impact and autonomy. The position is fully remote, offering maximum flexibility, with its operational oversight conceptually tied to Garissa, Garissa, KE .
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E-commerce Operations Manager
Posted 20 days ago
Job Viewed
Job Description
Our client is looking for a results-driven E-commerce Operations Manager to lead their online sales efforts. This role is critical for overseeing all aspects of the e-commerce platform, ensuring seamless customer experiences, and driving sales growth. You will be responsible for managing online product listings, optimizing website usability, coordinating order fulfillment and shipping, and handling customer inquiries and issues. The ideal candidate will have a strong background in e-commerce operations, digital marketing, and customer service, with a proven ability to manage online sales channels effectively. Responsibilities include monitoring website performance, analyzing sales data and customer behavior, managing inventory for online sales, implementing promotional campaigns, and collaborating with marketing and IT teams. This is a fully remote position, requiring excellent problem-solving skills, a keen eye for detail, and the ability to manage multiple tasks efficiently in a fast-paced environment. Strong communication and interpersonal skills are essential for coordinating with internal teams and external partners. Experience with e-commerce platforms (e.g., Shopify, Magento), CRM systems, and digital analytics tools is a must. Join us in optimizing the online retail experience for our customers, from anywhere, while being part of an organization with roots near Thika, Kiambu, KE .
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1
E-commerce Operations Manager
Posted 20 days ago
Job Viewed
Job Description
Our client is looking for an experienced and highly organized E-commerce Operations Manager to oversee their online sales channels. This is a completely remote position, offering the flexibility to manage operations from anywhere. You will be responsible for the efficient day-to-day running of the e-commerce platform, ensuring a seamless customer experience from browsing to delivery. Key responsibilities include managing inventory levels, optimizing website performance, overseeing order fulfillment processes, and coordinating with third-party logistics providers. You will analyze sales data and website metrics to identify trends, opportunities for improvement, and potential issues. The ideal candidate will have a strong understanding of e-commerce best practices, including SEO, digital marketing, and customer service strategies. Experience with e-commerce platforms like Shopify, WooCommerce, or similar is essential, as is proficiency in using analytics tools. You will also be involved in developing and implementing strategies to increase conversion rates, reduce cart abandonment, and enhance customer satisfaction. This role requires excellent problem-solving skills, meticulous attention to detail, and the ability to work independently in a remote setting. You will collaborate with marketing, sales, and customer support teams to ensure alignment and achieve business objectives. This is an excellent opportunity to take ownership of significant operational aspects for a growing online retail presence. The role is associated with **Nairobi, Nairobi, KE**, but is a fully remote position.
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2
E-commerce Operations Manager
Posted 20 days ago
Job Viewed
Job Description
Our client, a dynamic e-commerce business, is seeking a proactive and results-driven E-commerce Operations Manager to lead their operations in a fully remote capacity. This role is essential for ensuring the smooth and efficient functioning of our client's online sales channels. You will be responsible for managing all aspects of the e-commerce operation, including order fulfillment, inventory management, customer service, and website maintenance. The ideal candidate will have a strong understanding of e-commerce platforms, digital marketing strategies, and a passion for delivering an exceptional customer experience. This is a fully remote position, requiring excellent organizational and multitasking abilities. Key responsibilities include overseeing the order processing workflow, managing relationships with suppliers and logistics partners, and implementing strategies to optimize the online shopping experience. You will also be responsible for analyzing sales data, identifying trends, and making data-driven recommendations for improvement. Experience with e-commerce platforms such as Shopify, WooCommerce, or similar is essential. Strong knowledge of SEO, SEM, and social media marketing is also beneficial. Excellent communication skills are required for coordinating with internal teams and external vendors. Problem-solving abilities and a keen eye for detail are crucial for identifying and resolving operational issues. A Bachelor's degree in Business Administration, Marketing, or a related field is preferred. A minimum of 4 years of experience in e-commerce operations, online retail management, or a related role is required. The ability to work independently, manage multiple priorities, and thrive in a fast-paced remote environment is paramount. This is an excellent opportunity for an experienced e-commerce professional to take on a leadership role with significant autonomy and flexibility. We are looking for a dedicated individual committed to driving online sales growth and ensuring customer satisfaction. The fully remote nature of this job allows for work from anywhere, providing exceptional work-life balance.
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3
E-commerce Operations Manager
Posted 20 days ago
Job Viewed
Job Description
Our client is looking for a skilled and motivated E-commerce Operations Manager to lead their online retail operations in a fully remote capacity. This role is critical for ensuring a seamless and efficient customer experience from website interaction to product delivery. You will be responsible for overseeing all aspects of the e-commerce platform, including website management, order processing, inventory management, fulfillment, and customer service. Your duties will involve optimizing website performance, user experience, and conversion rates through A/B testing and data analysis. You will manage relationships with third-party logistics (3PL) providers and ensure timely and accurate order fulfillment. Developing and implementing efficient inventory management strategies to minimize stockouts and overstock situations will be a key responsibility. You will lead the customer service team, ensuring high levels of customer satisfaction and resolving customer inquiries and issues promptly. This role requires analyzing e-commerce data, generating reports on key performance indicators (KPIs) such as traffic, conversion rates, average order value, and customer lifetime value. You will stay abreast of e-commerce trends and technologies, identifying opportunities for innovation and growth. The ideal candidate will have a Bachelor's degree in Business, Marketing, Information Technology, or a related field, with a minimum of 5 years of experience in e-commerce operations management. Proven experience managing online retail platforms and a deep understanding of e-commerce best practices are essential. Strong analytical skills, with proficiency in e-commerce analytics tools (e.g., Google Analytics, Shopify Analytics) and data interpretation, are required. Excellent leadership, communication, and problem-solving skills are necessary to manage teams and collaborate with stakeholders. Experience with inventory management systems and order fulfillment processes is crucial. The ability to work independently, manage multiple priorities, and drive continuous improvement in a remote setting is paramount. This is an excellent opportunity to shape the future of a growing online business.
This advertiser has chosen not to accept applicants from your region.
4
E-commerce Operations Manager
Posted 20 days ago
Job Viewed
Job Description
Our client, a leading online fashion retailer, is looking for an experienced and detail-oriented E-commerce Operations Manager to join their fully remote team. This pivotal role is responsible for overseeing and optimizing all aspects of the online sales channel, ensuring a seamless and efficient customer experience from order placement to delivery. You will play a crucial part in driving sales growth and operational excellence by managing inventory, logistics, customer service, and website functionality. Key responsibilities include managing the e-commerce platform, coordinating with third-party logistics providers, monitoring inventory levels to prevent stockouts and overstocking, developing and implementing efficient order fulfillment processes, and analyzing sales data to identify trends and opportunities. You will also be responsible for managing customer service inquiries and ensuring timely resolution of issues, as well as collaborating with the marketing team to support promotional campaigns. The ideal candidate will have a Bachelor's degree in Business Administration, Marketing, Logistics, or a related field, with at least 5 years of experience in e-commerce operations management, preferably within the retail sector. Proven experience with e-commerce platforms (e.g., Shopify, Magento), inventory management systems, and CRM software is essential. Strong analytical, problem-solving, and project management skills are required, along with excellent communication and interpersonal abilities to manage relationships with vendors, partners, and internal teams remotely. A deep understanding of online retail best practices and a passion for delivering exceptional customer service are paramount. This is an outstanding opportunity for a motivated professional to take ownership of critical e-commerce operations, contribute significantly to a growing online business, and thrive in a dynamic, fully remote work environment.
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5
E-commerce Operations Manager
Posted 20 days ago
Job Viewed
Job Description
Our client is looking for a dynamic and results-oriented E-commerce Operations Manager to oversee their online retail operations. This hybrid role offers a blend of remote flexibility and in-office collaboration. You will be responsible for managing all aspects of the e-commerce supply chain, from inventory management and order fulfillment to customer service and website optimization. The ideal candidate will have a proven track record in e-commerce management, with a strong understanding of online sales platforms, digital marketing, and customer relationship management. You will work closely with marketing, sales, and IT teams to ensure a seamless customer experience and drive sales growth. Key responsibilities include developing and implementing operational strategies, monitoring key performance indicators, and identifying opportunities for improvement. You will manage relationships with third-party logistics providers and ensure efficient order processing and timely delivery. A keen eye for detail, excellent problem-solving skills, and strong analytical abilities are essential. You will be instrumental in enhancing the online customer journey and ensuring operational excellence. This role requires strong leadership qualities and the ability to manage multiple priorities in a fast-paced environment. Join a growing retail company and take the lead in shaping its online presence and operational success. This position offers a significant opportunity to impact our retail strategy and customer satisfaction in Machakos, Machakos, KE .
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6
E-commerce Operations Manager
Posted 20 days ago
Job Viewed
Job Description
Our client, a leading online retailer, is actively seeking a strategic and results-driven E-commerce Operations Manager to join their remote operational team. This is a fully remote, full-time position, offering the opportunity to oversee and optimize online sales operations from anywhere. You will be responsible for managing all aspects of the e-commerce platform, from website performance and order fulfillment to customer experience and inventory management. Your key responsibilities include developing and executing e-commerce strategies to drive sales and profitability, optimizing website user experience for maximum conversion, managing online marketing campaigns, and ensuring efficient inventory control and order processing. You will also be tasked with analyzing sales data, identifying trends, and implementing improvements to enhance the online customer journey. The ideal candidate will have a strong understanding of e-commerce best practices, digital marketing, and supply chain management. Proven experience with e-commerce platforms (e.g., Shopify, Magento) and analytics tools (e.g., Google Analytics) is essential. Excellent leadership, project management, and analytical skills are required, along with a deep understanding of customer service principles in an online retail context. A Bachelor's degree in Business Administration, Marketing, or a related field, with a minimum of 5 years of experience in e-commerce management, is preferred. As this role is remote and supports operations relevant to **Nairobi, Nairobi, KE**, you must be highly organized, proactive, and adept at using virtual communication and project management tools.
This advertiser has chosen not to accept applicants from your region.
7
E-commerce Operations Manager
Posted 20 days ago
Job Viewed
Job Description
Our client, a rapidly growing online retailer, is seeking a highly motivated and results-oriented E-commerce Operations Manager to oversee their entire online business operations. This is a fully remote role, allowing you to contribute to our success from any location. You will be responsible for managing all aspects of the e-commerce platform, from website performance and order fulfillment to customer service and inventory management. The ideal candidate will have a strategic mindset, a keen eye for detail, and a passion for delivering an exceptional online customer experience. You will work closely with marketing, sales, and logistics teams to ensure seamless operations and drive revenue growth.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Oversee daily e-commerce operations, including website management, order processing, and fulfillment.
- Develop and implement strategies to optimize the online customer journey and enhance user experience.
- Manage inventory levels, forecasting, and procurement to ensure product availability and minimize stockouts.
- Coordinate with third-party logistics providers to ensure timely and cost-effective shipping and delivery.
- Monitor website performance, identify technical issues, and collaborate with the development team for resolutions.
- Analyze sales data, customer behavior, and market trends to identify opportunities for growth and improvement.
- Manage customer service operations, ensuring prompt and satisfactory resolution of inquiries and issues.
- Implement and manage e-commerce marketing campaigns and promotions in collaboration with the marketing team.
- Ensure compliance with all relevant e-commerce regulations and data privacy laws.
- Develop and manage the e-commerce operational budget.
Qualifications:
- Proven experience in e-commerce operations management or a similar role.
- Strong understanding of e-commerce platforms (e.g., Shopify, Magento, WooCommerce) and related tools.
- Excellent analytical skills with the ability to interpret sales data and customer metrics.
- Proficiency in inventory management and supply chain logistics.
- Experience with digital marketing and customer acquisition strategies.
- Exceptional problem-solving and decision-making abilities.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
- Bachelor's degree in Business Administration, Marketing, or a related field.
- Experience working in a fully remote setting.
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8
E-commerce Operations Manager
Posted 20 days ago
Job Viewed
Job Description
Our client is seeking a highly organized and experienced E-commerce Operations Manager for a fully remote position. You will oversee all aspects of the online store's operations, ensuring a seamless customer experience from browsing to delivery. Key responsibilities include managing inventory levels, optimizing order fulfillment processes, and coordinating with shipping partners to ensure timely and cost-effective delivery. You will be responsible for website maintenance, product listing updates, and ensuring the online store is user-friendly and technically sound. Analyzing sales data, customer feedback, and market trends to identify opportunities for growth and improvement will be crucial. You will also manage customer service inquiries and resolutions, ensuring high levels of customer satisfaction. Experience with e-commerce platforms (e.g., Shopify, WooCommerce) and inventory management systems is essential. Strong analytical skills, problem-solving abilities, and excellent communication are required. This remote-first role requires a self-motivated individual who can manage multiple priorities and work effectively independently. You will collaborate with marketing, sales, and technical teams to drive the overall success of the e-commerce business. This is a critical role in shaping our client's online presence and ensuring operational excellence in the **Embu, Embu, KE** market.
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