4 Director Of Hotel Operations Remote Oversight jobs in whatjobs

Director of Hotel Operations - Remote Oversight

10101 Ongata Rongai, Rift Valley KES300000 Annually WhatJobs

Posted 20 days ago

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Job Description

full-time
Our client, a distinguished hospitality group, is seeking an experienced and dynamic Director of Hotel Operations to oversee multiple properties from a fully remote capacity. This senior leadership role requires a visionary individual capable of driving operational excellence, enhancing guest satisfaction, and maximizing profitability across diverse hotel locations. You will be responsible for developing and implementing strategic operational plans, setting high standards for service delivery, and ensuring the consistent application of brand policies and procedures. The ideal candidate will possess a deep understanding of all facets of hotel management, exceptional leadership qualities, and a proven ability to manage and motivate teams remotely.

Key Responsibilities:
  • Develop and execute comprehensive operational strategies to ensure optimal hotel performance and guest satisfaction across all properties.
  • Set high standards for service quality, operational efficiency, and brand consistency.
  • Oversee budgets, P&L statements, and financial performance for each hotel, identifying areas for cost savings and revenue enhancement.
  • Lead, mentor, and inspire on-site hotel management teams to achieve their goals.
  • Develop and implement effective training programs for hotel staff to ensure high levels of service and operational competence.
  • Ensure compliance with all health, safety, and legal regulations.
  • Monitor industry trends and best practices to implement innovative solutions and maintain competitive advantage.
  • Conduct regular remote performance reviews and site visits (as feasible) to assess operational effectiveness.
  • Manage relationships with key vendors and suppliers.
  • Drive initiatives aimed at enhancing guest loyalty and positive reviews.
  • Foster a culture of continuous improvement and operational excellence.

Qualifications:
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field; Master's degree preferred.
  • Minimum of 10 years of progressive experience in hotel operations management, with at least 5 years in a senior leadership role (e.g., General Manager, Director of Operations).
  • Proven track record of successfully managing multiple hotel properties and achieving financial targets.
  • Extensive knowledge of all hotel departments, including F&B, Rooms Division, Sales & Marketing, and Finance.
  • Exceptional leadership, communication, and interpersonal skills.
  • Strong analytical and problem-solving abilities.
  • Proficiency in hotel management software and operational reporting tools.
  • Ability to thrive in a remote work environment, demonstrating self-discipline and effective virtual collaboration.
  • Commitment to delivering outstanding guest experiences.
  • Experience with international hospitality standards is a plus.
This is a remarkable opportunity to lead operations for a prestigious hotel group from a remote setting, driving strategic growth and operational excellence across their portfolio.
This advertiser has chosen not to accept applicants from your region.

Director of Hotel Operations - Remote Oversight

60200 Meru , Eastern KES160000 Annually WhatJobs

Posted 22 days ago

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Job Description

full-time
Our client, a prominent player in the hospitality sector, is seeking a seasoned Director of Hotel Operations to oversee and optimize hotel management strategies from a fully remote capacity. This pivotal role demands exceptional leadership, strategic planning, and a deep understanding of hotel operations, guest services, and financial management. You will be responsible for setting operational standards, driving profitability, and ensuring unparalleled guest experiences across multiple properties, all while working remotely and supporting locations including Meru, Meru, KE .

Key Responsibilities:
  • Develop and implement strategic operational plans to enhance guest satisfaction and profitability for assigned hotels.
  • Set clear performance benchmarks and KPIs for all hotel departments, monitoring progress and providing guidance for improvement.
  • Oversee budgeting, financial forecasting, and cost control measures to ensure fiscal responsibility.
  • Ensure compliance with all health, safety, and sanitation regulations.
  • Lead and mentor hotel General Managers and departmental heads, fostering a high-performance culture.
  • Drive initiatives to improve operational efficiency and service delivery across all properties.
  • Monitor industry trends and competitive landscapes to identify new opportunities and threats.
  • Develop and implement effective sales and marketing strategies in coordination with relevant teams.
  • Manage vendor relationships and ensure optimal procurement processes.
  • Utilize technology and data analytics to drive informed decision-making and operational improvements.
  • Conduct regular virtual property visits and performance reviews.
Qualifications:
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field; Master's degree preferred.
  • Minimum of 10 years of progressive experience in hotel management, with at least 5 years in a senior leadership role (e.g., General Manager, Operations Director).
  • Proven track record of successfully managing hotel operations and achieving financial targets.
  • In-depth knowledge of all hotel operational departments (Front Office, F&B, Housekeeping, Maintenance, Sales).
  • Strong financial acumen, including budgeting, P&L management, and revenue management.
  • Exceptional leadership, communication, and interpersonal skills.
  • Demonstrated ability to lead and motivate remote teams effectively.
  • Proficiency in hotel management software and reporting tools.
  • Strategic thinking and problem-solving capabilities.
  • Willingness to travel occasionally for property oversight and team meetings.
This is a unique chance to leverage your extensive hospitality expertise and leadership skills to drive excellence in hotel operations, working remotely while impacting the success of hotels in regions such as Meru, Meru, KE .
This advertiser has chosen not to accept applicants from your region.

Director of Hotel Operations (Remote Oversight)

30200 Moiben KES300000 Annually WhatJobs

Posted 12 days ago

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Job Description

full-time
Our client, a distinguished hospitality group, is seeking an experienced and visionary Director of Hotel Operations to oversee their properties with a remote-first approach. This role will be instrumental in setting operational standards, driving guest satisfaction, and ensuring profitability across multiple establishments. The Director will be responsible for developing and implementing strategic operational plans, optimizing resource allocation, and enhancing service delivery. You will work closely with on-site management teams, providing guidance, support, and performance evaluations, all managed through robust virtual communication channels. Key responsibilities include managing budgets, overseeing human resources functions such as recruitment and training, and ensuring compliance with all health, safety, and regulatory standards. This position requires a leader with exceptional organizational and problem-solving abilities, a keen eye for detail, and a passion for delivering unparalleled guest experiences. The ideal candidate will have a proven history of success in senior management roles within the hospitality industry, with a strong understanding of hotel operations, revenue management, and customer service principles. Experience in managing diverse teams and fostering a positive work culture remotely is highly valued. You must be adept at utilizing technology to manage operations, analyze performance data, and communicate effectively with stakeholders. A Bachelor's degree in Hospitality Management, Business Administration, or a related field is required. A Master's degree or equivalent professional experience is a plus. A minimum of 10 years of progressive experience in hotel management is essential. This is an exciting opportunity to lead operational excellence for a dynamic group, with the flexibility to manage from Eldoret, Uasin Gishu, KE , and beyond.
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Director of Hotel Operations (Remote Oversight)

40100 Kisumu KES300000 Annually WhatJobs

Posted 12 days ago

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Job Description

full-time
Our client, an international hospitality group known for its luxury accommodations, is seeking a highly experienced and dynamic Director of Hotel Operations to oversee operations for a portfolio of properties, functioning primarily in a remote capacity. This critical leadership role demands a strategic thinker with a proven ability to drive operational excellence, enhance guest satisfaction, and optimize financial performance across multiple hotel locations. You will be responsible for setting operational standards, developing and implementing best practices in front-of-house and back-of-house management, and ensuring consistent brand delivery. Key duties include managing budgets, controlling costs, maximizing revenue through strategic pricing and sales initiatives, and ensuring compliance with health, safety, and sanitation regulations. You will lead, mentor, and develop on-site hotel management teams through effective virtual communication and performance management. This involves setting clear goals, conducting regular performance reviews, and fostering a culture of service excellence and continuous improvement. The ideal candidate will possess a Bachelor's degree in Hospitality Management or a related field, with a minimum of 10 years of progressive experience in hotel operations, including significant experience in multi-property management. A strong understanding of hotel financial statements, P&L management, and revenue management strategies is essential. Exceptional leadership, communication, and interpersonal skills are required to inspire and guide teams remotely. Proficiency in hotel management software (PMS, POS) and data analysis tools is also necessary. This is a remote-first role, requiring a high degree of autonomy, excellent organizational skills, and the ability to travel periodically for site visits as needed. If you are a passionate hospitality leader with a vision for operational excellence and a knack for managing teams from a distance, we invite you to apply. This exciting opportunity, relevant to properties near Kisumu, Kisumu, KE , allows you to shape the guest experience on a global scale while enjoying the flexibility of remote oversight.
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