4 Director Of Global Hospitality Operations jobs in whatjobs
Director of Global Hospitality Operations
Posted today
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Job Description
Our client, a prestigious international hospitality group renowned for its exceptional guest experiences, is seeking an accomplished Director of Global Hospitality Operations to oversee and elevate operational standards across its diverse portfolio. This is a high-impact, fully remote leadership role, offering the opportunity to shape operational strategies from anywhere in the world. You will be responsible for driving operational excellence, ensuring consistent service quality, optimizing efficiency, and fostering a culture of innovation within our global properties.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Developing and implementing global operational strategies, standards, and best practices for all hospitality properties to ensure exceptional guest satisfaction and profitability.
- Overseeing the operational performance of hotels, resorts, and other hospitality venues, identifying areas for improvement and implementing strategic solutions.
- Leading and mentoring regional and on-site operational leadership teams, fostering a culture of high performance, accountability, and guest-centricity.
- Developing and managing operational budgets, P&Ls, and key performance indicators (KPIs) to drive financial performance and efficiency.
- Ensuring compliance with all health, safety, and hygiene regulations across all properties.
- Collaborating with brand management, marketing, and development teams to align operational strategies with brand vision and expansion plans.
- Driving innovation in guest services, operational processes, and technology adoption to enhance the overall guest experience.
- Conducting regular property visits (virtual and potentially occasional in-person) and performance reviews to ensure adherence to standards.
- Developing and implementing robust training programs for operational staff to enhance skills and service delivery.
- Managing relationships with key vendors and suppliers to ensure quality and cost-effectiveness of services and supplies.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field. A Master's degree or equivalent advanced qualification is highly preferred.
- 12+ years of progressive experience in senior operational leadership roles within the international hospitality industry, with a proven track record of managing multiple properties or a large portfolio.
- Extensive experience in developing and implementing operational strategies, service standards, and performance management systems.
- Deep understanding of hotel/resort operations, including F&B, front office, housekeeping, maintenance, and guest services.
- Proven ability to lead, motivate, and develop diverse, geographically dispersed teams.
- Strong financial acumen, including budgeting, P&L management, and cost control.
- Exceptional strategic thinking, problem-solving, and decision-making skills.
- Superior communication, negotiation, and interpersonal skills, with the ability to influence stakeholders at all levels.
- Proficiency in hospitality management software and technology platforms.
- A passion for delivering exceptional guest experiences and upholding luxury brand standards.
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Director of Global Hospitality Operations
Posted today
Job Viewed
Job Description
Our client is seeking a visionary and results-oriented Director of Global Hospitality Operations to oversee and elevate their international hospitality portfolio. This is a fully remote role, empowering you to lead operational strategies from any location. You will be responsible for developing and implementing global operational standards, ensuring exceptional guest experiences, and maximizing revenue across all properties. Your duties will include strategic planning, budget management, performance analysis, and driving operational efficiency. You will work closely with on-site management teams, marketing, and finance departments to achieve business objectives. Key responsibilities involve setting service standards, implementing training programs, and fostering a culture of service excellence. You will also be involved in evaluating new market opportunities and supporting expansion initiatives. The ideal candidate will possess a Bachelor's degree in Hospitality Management, Business Administration, or a related field; a Master's degree is preferred. A minimum of 12 years of progressive leadership experience in the hospitality industry, with a strong track record of managing multi-unit or international operations, is essential. Proven expertise in hotel operations, revenue management, guest relations, and staff development is required. Exceptional strategic thinking, problem-solving, and financial acumen are crucial. You must be an outstanding communicator and leader, capable of motivating diverse teams and driving performance in a global context. As this is a remote position, strong organizational skills, self-motivation, and the ability to manage complex projects independently are paramount. This role is critical for setting the strategic direction of hospitality services, impacting operations across regions such as **Garissa, Garissa, KE**, and globally.
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1
Director of Global Hospitality Operations
Posted today
Job Viewed
Job Description
Our client is seeking a seasoned and visionary Director of Global Hospitality Operations to lead their international operations within a fully remote framework. This senior leadership role is instrumental in setting the strategic direction for all aspects of hotel and tourism operations worldwide, driving exceptional guest experiences, operational efficiency, and profitability. The ideal candidate will possess extensive experience in the global hospitality industry, a deep understanding of market trends, and a proven ability to manage diverse teams. You will be responsible for developing and implementing operational strategies, ensuring consistent brand standards, and fostering a culture of excellence. This is a remote-first position, enabling you to lead and inspire from anywhere while maintaining close collaboration with regional managers and on-site teams. Your expertise in revenue management, service delivery, and staff development will be critical.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Develop and implement global operational strategies to optimize performance and guest satisfaction.
- Oversee the operational management of all hotel and tourism properties worldwide.
- Establish and enforce consistent brand standards and service excellence protocols.
- Drive revenue growth and profitability through effective yield management and cost control measures.
- Lead and mentor regional managers and on-site operational teams.
- Ensure compliance with all health, safety, and regulatory requirements across all locations.
- Identify and implement best practices in hotel operations, F&B, and guest services.
- Develop and manage operational budgets and capital expenditure plans.
- Foster strong relationships with stakeholders, including property owners, suppliers, and local communities.
- Drive innovation in guest experience and operational technologies.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field; Master's degree preferred.
- Minimum of 10 years of progressive leadership experience in global hotel and hospitality operations.
- Proven track record of successfully managing multi-property portfolios and driving operational improvements.
- Deep understanding of international hospitality markets, trends, and best practices.
- Exceptional leadership, communication, and interpersonal skills.
- Strong financial acumen and experience in budgeting and P&L management.
- Demonstrated ability to lead diverse teams across different cultures.
- Experience with hotel management software and operational systems.
- Fluency in multiple languages is an asset.
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2
Director of Global Hospitality Operations
Posted today
Job Viewed
Job Description
Our client is a premier hospitality group seeking a seasoned Director of Global Hospitality Operations to oversee and enhance their service offerings across multiple international locations. This is a fully remote leadership position, requiring a visionary leader to drive operational excellence, guest satisfaction, and profitability. You will be responsible for developing and implementing global operational strategies, setting high standards for service delivery, and ensuring consistent brand representation across all properties. Your role will involve analyzing performance metrics, identifying areas for improvement, and implementing innovative solutions to enhance guest experiences and operational efficiency. You will lead, mentor, and inspire a diverse team of regional managers and property leaders, fostering a culture of collaboration, continuous learning, and exceptional customer service. This includes overseeing budget management, cost control measures, and revenue maximization strategies. A key aspect of this role is to stay ahead of industry trends, driving the adoption of new technologies and best practices to elevate the guest journey. You will collaborate closely with marketing, sales, and development teams to ensure alignment with the company's strategic vision. Strong communication and stakeholder management skills are essential, along with a proven ability to manage complex, geographically dispersed operations remotely. The ideal candidate will have a comprehensive understanding of the global hospitality landscape, including luxury hotel operations, F&B, and event management. This remote role offers a unique opportunity to shape the future of hospitality on a global scale, driving innovation and setting new benchmarks for service excellence. We are looking for a passionate leader who can inspire teams and deliver unforgettable guest experiences.
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