15 Boutique Hotel General Manager jobs in whatjobs

Boutique Hotel General Manager

60200 Embu, Eastern KES150000 Annually WhatJobs

Posted 22 days ago

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Job Description

full-time
Our client, a charming and independently owned boutique hotel nestled in the scenic environs of **Embu, KE**, is seeking a highly experienced and passionate General Manager to lead its operations. This is a crucial leadership role that combines on-site management with strategic remote oversight, offering a hybrid work arrangement. The General Manager will be responsible for overseeing all aspects of the hotel's operations, including guest services, housekeeping, food and beverage, marketing, finance, and staff management, ensuring an exceptional guest experience that aligns with the hotel's unique brand and high standards. You will drive revenue growth through effective sales and marketing initiatives, cost control measures, and by fostering a culture of excellence and superior customer service among the team. The ideal candidate will possess strong leadership qualities, a keen business acumen, and a proven track record in hospitality management. You will be responsible for developing and implementing strategic plans, managing budgets, and ensuring the property is well-maintained and aesthetically appealing. This role requires a hands-on approach, excellent problem-solving skills, and the ability to inspire and motivate a diverse team. While much of the role requires presence at the hotel to engage with guests and staff, there will be flexibility for remote work on certain strategic planning or reporting tasks, subject to business needs. You will also be involved in cultivating relationships with local suppliers and the community to enhance the hotel's presence and appeal.

Responsibilities:
  • Oversee daily hotel operations, ensuring smooth and efficient service delivery.
  • Develop and implement strategic business plans to drive profitability and guest satisfaction.
  • Manage the hotel budget, controlling costs and maximizing revenue.
  • Lead, mentor, and train the hotel staff to maintain high service standards.
  • Ensure exceptional guest experiences through proactive service and problem resolution.
  • Develop and execute marketing and sales strategies to attract and retain guests.
  • Oversee food and beverage operations, ensuring quality and adherence to standards.
  • Manage vendor relationships and procurement of supplies.
  • Maintain property standards, including cleanliness, maintenance, and safety.
  • Conduct regular staff meetings and performance reviews.
Qualifications:
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field.
  • Minimum of 5 years of progressive experience in hotel management, preferably in boutique or luxury properties.
  • Demonstrated success in revenue generation, cost management, and operational efficiency.
  • Excellent leadership, communication, and interpersonal skills.
  • Strong understanding of hotel operations, marketing, and financial management.
  • Ability to work effectively in a hybrid environment, balancing on-site and remote responsibilities.
  • Proficiency in hotel management software and systems.
  • A passion for delivering outstanding guest service.
  • Knowledge of local market and tourism trends is a plus.
  • Creativity and a keen eye for detail.
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Boutique Hotel General Manager

20115 Ongata Rongai, Rift Valley KES150000 Annually WhatJobs

Posted 22 days ago

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Job Description

full-time
Our client, a renowned luxury boutique hotel chain, is seeking an exceptional General Manager to oversee operations and elevate guest experiences at their prestigious property located near Ongata Rongai, Kajiado, KE . This is a fully remote position, allowing for comprehensive oversight of operations and strategic planning from a location of your choice, emphasizing a remote-first leadership approach. The ideal candidate will possess a proven track record in luxury hospitality management, a keen eye for detail, and a passion for delivering unparalleled service. You will be responsible for all aspects of hotel operations, including staff management, financial performance, guest satisfaction, and brand representation. This role demands strong leadership, strategic thinking, and the ability to inspire a team to achieve excellence.

Key Responsibilities:
  • Oversee all daily operations of the hotel, ensuring the highest standards of service, quality, and cleanliness.
  • Develop and implement strategic business plans to maximize revenue and profitability.
  • Manage and motivate the hotel staff, fostering a positive and productive work environment.
  • Ensure exceptional guest experiences through proactive service and prompt resolution of issues.
  • Control operational costs and manage budgets effectively, optimizing resource allocation.
  • Oversee marketing, sales, and public relations efforts to enhance brand visibility and attract guests.
  • Maintain strong relationships with local businesses, suppliers, and community stakeholders.
  • Ensure compliance with all health, safety, and legal regulations.
  • Implement and monitor quality assurance programs to maintain brand standards.
  • Conduct regular performance reviews and provide training and development opportunities for staff.

The successful candidate will have extensive experience in hotel management, preferably in a luxury or boutique setting. Excellent communication, problem-solving, and decision-making skills are essential. A strong understanding of financial management, revenue optimization, and current hospitality trends is required. If you are a visionary leader with a passion for creating memorable guest experiences and are adept at leading a remote-first team, we invite you to apply for this exciting opportunity. Your strategic direction will shape the future of our esteemed property near Ongata Rongai, Kajiado, KE .
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Boutique Hotel General Manager

40100 Kisumu KES280000 Monthly WhatJobs

Posted 15 days ago

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Job Description

full-time
Our client, a prestigious boutique hotel group, is looking for a charismatic and experienced General Manager to lead their exceptional property. This role requires a strategic leader with a passion for delivering outstanding guest experiences and driving profitability. You will be responsible for overseeing all aspects of hotel operations, including F&B, housekeeping, front desk, maintenance, and human resources. The ideal candidate will have a proven track record in luxury hotel management, with a keen eye for detail and a strong ability to motivate and develop a dedicated team. Key responsibilities include managing budgets, optimizing revenue streams, implementing quality standards, and ensuring compliance with all health and safety regulations. You will foster a positive work environment and cultivate strong relationships with guests and local stakeholders. This role offers a hybrid work arrangement, allowing for flexibility while maintaining a strong presence in the hotel. Strategic planning, financial oversight, and a commitment to service excellence are essential. The successful candidate will possess excellent leadership, communication, and problem-solving skills. A deep understanding of the hospitality industry and a passion for creating memorable guest experiences are paramount. Join our client's team and help elevate their renowned property to new heights. The location of this role is **Kisumu, Kisumu, KE**.
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Boutique Hotel General Manager

30200 Tuwan KES150000 Annually WhatJobs

Posted 16 days ago

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Job Description

full-time
Our client, a highly regarded luxury boutique hotel, is seeking an experienced and passionate General Manager to lead their exceptional team in **Kitale, Trans-Nzoia, KE**. This is a hands-on role where you will be responsible for overseeing all aspects of hotel operations, ensuring unparalleled guest experiences and driving profitability. You will be expected to maintain and elevate the hotel's reputation for service excellence, impeccable standards, and unique charm. Your duties will include managing financial performance, including budgeting, forecasting, and cost control, as well as developing and implementing strategic marketing and sales initiatives to attract and retain guests. You will lead and inspire a diverse team of hospitality professionals, fostering a culture of collaboration, efficiency, and guest-centricity. This includes recruitment, training, performance management, and ensuring staff satisfaction. Maintaining the highest standards of cleanliness, safety, and regulatory compliance across all departments is paramount. You will also be responsible for curating unique guest experiences, building strong relationships with local suppliers and the community, and representing the hotel at industry events. The ideal candidate will have a proven track record in hotel management, exceptional leadership and communication skills, and a deep understanding of the hospitality industry. A Bachelor's degree in Hospitality Management or a related field is preferred. This role is based on-site, offering a unique opportunity to immerse yourself in the vibrant local culture while leading a premier hospitality establishment.
Key Responsibilities:
  • Oversee all daily hotel operations, including front office, F&B, housekeeping, and maintenance.
  • Develop and implement strategic plans to achieve revenue and profitability goals.
  • Manage budgets, control costs, and ensure efficient resource allocation.
  • Lead, motivate, and develop a high-performing team of hotel staff.
  • Ensure exceptional guest satisfaction and service standards are consistently met.
  • Maintain brand standards and implement operational improvements.
  • Manage relationships with vendors, suppliers, and local community stakeholders.
  • Oversee marketing and sales efforts to drive occupancy and revenue.
  • Ensure compliance with all health, safety, and licensing regulations.
Qualifications:
  • Minimum of 5 years of progressive experience in hotel management, preferably in a boutique or luxury setting.
  • Demonstrated success in driving revenue growth and managing operational costs.
  • Strong leadership, communication, and interpersonal skills.
  • Excellent understanding of hotel operations, including F&B, front office, and housekeeping.
  • Proficiency in hotel management software and financial reporting.
  • Passion for delivering outstanding guest experiences.
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Boutique Hotel General Manager

50100 Kakamega, Western KES300000 Annually WhatJobs

Posted 11 days ago

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Job Description

full-time
Our client, a prestigious boutique hotel, is seeking an exceptional and visionary General Manager to oversee all aspects of its operations. This is a unique opportunity to lead a high-end establishment from a fully remote capacity, driving service excellence and maximizing guest satisfaction. The ideal candidate will have a distinguished background in luxury hospitality management, a keen eye for detail, and a passion for creating unforgettable guest experiences. Responsibilities encompass strategic planning, financial management, marketing initiatives, and human resource development, all managed remotely. You will be responsible for setting operational standards, ensuring impeccable service delivery, and maintaining the brand's reputation for quality and exclusivity. The successful candidate will drive revenue growth through effective sales and marketing strategies, optimize operational efficiency, and manage all aspects of the guest journey, from booking to departure. A key focus will be on staff training and development, fostering a motivated and highly skilled team dedicated to exceeding guest expectations. You will also oversee property maintenance, health and safety compliance, and inventory management to ensure a seamless and luxurious environment. Experience in crisis management and a proactive approach to problem-solving are essential. This position demands strong leadership, exceptional interpersonal skills, and the ability to inspire and guide a diverse team. The ability to foster a culture of innovation and continuous improvement within the hospitality sector is crucial. This is a fully remote role, offering the flexibility to manage this renowned establishment from anywhere. We are seeking a charismatic and entrepreneurial leader with a deep understanding of the hospitality industry and a commitment to delivering unparalleled service in **Kakamega, Kakamega, KE**.
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Boutique Hotel General Manager

80100 Casuarina KES130000 Annually WhatJobs

Posted 11 days ago

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Job Description

full-time
Our client is seeking an experienced and charismatic General Manager to lead their luxury boutique hotel. This fully remote leadership position requires a visionary individual with a passion for hospitality, exceptional customer service skills, and a proven ability to drive operational excellence and profitability. You will be responsible for overseeing all aspects of hotel operations, including guest services, housekeeping, food and beverage, maintenance, and staff management. The General Manager will develop and implement strategic plans to enhance guest satisfaction, increase revenue, and optimize operational efficiency. This role demands strong financial acumen, including budgeting, forecasting, and cost control. You will be instrumental in building and motivating a high-performing team, fostering a culture of exceptional service, and ensuring brand standards are consistently met. The ideal candidate will possess extensive experience in hotel management, with a deep understanding of the hospitality industry and current market trends. Excellent interpersonal, communication, and leadership skills are essential. This is a remote-first role, so the ability to manage teams and operations from a distance, utilizing technology effectively, is crucial. You must be adept at problem-solving, decision-making, and maintaining high standards of quality and guest satisfaction. Experience in marketing and sales strategies to drive occupancy and revenue is highly desirable. This is an exceptional opportunity to take the helm of a unique property, create memorable guest experiences, and contribute significantly to its success, all while benefiting from the flexibility of a remote work setup. The role requires a hands-on leader who can inspire the on-site team and uphold the hotel's reputation for excellence. While the role is remote, it is intrinsically linked to the operations in **Malindi, Kilifi, KE**, requiring regular virtual engagement and strategic oversight of the property.
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Boutique Hotel General Manager

50100 Kakamega, Western KES250000 Annually WhatJobs

Posted 12 days ago

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Job Description

full-time
Our client, a charming boutique hotel, is looking for an experienced and charismatic General Manager to oversee all operations in Kakamega . This hybrid role requires a strong presence on-site to ensure exceptional guest experiences while also allowing for remote management of certain administrative tasks. You will be responsible for the overall success of the hotel, including managing staff, overseeing guest services, controlling costs, driving revenue, and ensuring compliance with all health and safety regulations. Key duties include developing and implementing operational strategies, setting service standards, and fostering a positive work environment for the team. You will also manage budgets, procure supplies, and liaise with vendors. Marketing and sales efforts to attract and retain guests will be a significant part of your responsibilities. The ideal candidate will have a proven track record in hotel management, with a passion for hospitality and a keen eye for detail. Excellent leadership, communication, and problem-solving skills are essential. You should be adept at managing both front-of-house and back-of-house operations. This role demands a hands-on approach, coupled with the ability to strategically plan for the hotel's future growth and profitability. Experience with hotel management software and reservation systems is required. You will be expected to maintain high standards of cleanliness, safety, and guest satisfaction, ensuring every visitor has a memorable stay. The successful applicant will be a motivated individual, capable of inspiring a team and driving performance in a competitive market. This is an exciting opportunity to make a significant impact on a beloved local establishment.
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Boutique Hotel General Manager

20101 Karagita KES220000 Annually WhatJobs

Posted 12 days ago

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Job Description

full-time
Our client is looking for an exceptional and visionary General Manager to oversee a luxury boutique hotel. This is a completely remote role, offering a unique opportunity to manage operations and guest experiences from anywhere. The ideal candidate will have a deep understanding of the hospitality industry, with a passion for delivering unparalleled service and exceeding guest expectations. You will be responsible for all aspects of hotel operations, including staff management, financial performance, marketing, and guest relations. Developing and implementing strategic plans to optimize revenue and profitability will be a key focus. You will lead a team of dedicated professionals, fostering a culture of excellence, teamwork, and continuous improvement. Experience in managing boutique or high-end properties is essential, along with a strong grasp of operational efficiency and cost control. The ability to maintain the hotel's unique brand identity and charm while ensuring seamless day-to-day operations is paramount.

Key Responsibilities:
  • Provide strategic leadership and operational oversight for all hotel departments.
  • Ensure the highest standards of guest service and satisfaction are consistently met.
  • Manage the hotel's financial performance, including budgeting, forecasting, and P&L management.
  • Develop and implement marketing and sales strategies to drive occupancy and revenue.
  • Lead, motivate, and develop the hotel's management and staff to achieve operational excellence.
  • Oversee property maintenance, housekeeping, food and beverage operations, and front desk services.
  • Ensure compliance with all health, safety, and licensing regulations.
  • Build and maintain strong relationships with guests, local authorities, and community partners.
  • Monitor industry trends and competitor activities to identify opportunities for growth and improvement.
  • Implement and refine standard operating procedures to enhance efficiency and service quality.
  • Champion the hotel's brand values and unique selling propositions.
  • Manage procurement and inventory to ensure optimal stock levels and cost control.
  • Handle guest feedback and resolve any issues promptly and professionally.

Qualifications:
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field. A Master's degree is a plus.
  • A minimum of 7 years of progressive experience in hotel management, with at least 3 years in a General Manager or Assistant General Manager role at a luxury or boutique property.
  • Demonstrated success in driving revenue growth, profitability, and guest satisfaction.
  • Excellent leadership, communication, and interpersonal skills.
  • Strong financial acumen and experience with budget management.
  • Proficiency in property management systems (PMS) and relevant software.
  • Ability to think strategically and execute tactically in a dynamic environment.
  • Exceptional problem-solving and decision-making abilities.
  • A passion for creating memorable guest experiences.
  • Must be able to manage a dispersed team effectively in a remote setting.
This role offers a significant opportunity for an experienced hospitality leader to shape the future of an exquisite establishment, all while enjoying the flexibility of a remote work arrangement.
This advertiser has chosen not to accept applicants from your region.

Boutique Hotel General Manager

00300 Bungoma, Western KES2500000 Annually WhatJobs

Posted 7 days ago

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Job Description

full-time
Our client, a distinguished boutique hotel known for its exceptional guest experiences and unique ambiance, is seeking a dynamic and experienced General Manager for its property located in the scenic **Bungoma, Bungoma, KE** area. This is a hybrid role, requiring a strong presence at the hotel while offering some flexibility. As the General Manager, you will be responsible for the overall operation and success of the hotel, encompassing all departments including front office, housekeeping, food and beverage, and maintenance. You will lead and motivate a team of dedicated hospitality professionals, ensuring the highest standards of service delivery and operational efficiency. Your key responsibilities will include developing and implementing strategic business plans to maximize revenue and profitability, managing budgets, controlling costs, and overseeing marketing and sales initiatives.

We are looking for a visionary leader with a passion for hospitality and a keen eye for detail. You will be instrumental in maintaining and enhancing the hotel's reputation for excellence, ensuring guest satisfaction is paramount. This involves fostering a positive work environment, implementing staff training and development programs, and upholding brand standards. The ideal candidate will have a proven track record in hotel management, preferably within the boutique or luxury segment. Strong financial acumen, excellent communication and interpersonal skills, and the ability to make sound decisions under pressure are essential. A degree in Hospitality Management, Business Administration, or a related field is highly desirable, coupled with a minimum of 7 years of progressive management experience in the hotel industry. You will be expected to stay abreast of industry trends, competitor activities, and guest feedback to continuously improve the guest experience and operational performance. This role offers an exciting opportunity to shape the future of a beloved hotel and create memorable experiences for its guests. The compensation package is competitive and includes performance-based incentives. Join our client and lead a team committed to delivering unparalleled service in a beautiful setting.
This advertiser has chosen not to accept applicants from your region.

Boutique Hotel General Manager

00200 Ongata Rongai, Rift Valley KES150000 Annually WhatJobs

Posted 16 days ago

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Job Description

full-time
Our client, an exclusive boutique hotel group with a reputation for exceptional guest experiences, is seeking a dynamic and seasoned General Manager to lead operations. This is a remote-first position, allowing you to manage and elevate our client's premier property from the comfort of your home office. You will be responsible for the overall success of the hotel, including guest satisfaction, operational efficiency, financial performance, and staff management. The ideal candidate will have a proven track record in luxury hospitality management, a keen eye for detail, and a passion for delivering unparalleled service. You will drive revenue growth, control costs, and ensure that all brand standards are met and exceeded. This role demands strong leadership qualities, excellent interpersonal skills, and the ability to inspire a diverse team.

Key Responsibilities:
  • Oversee all daily operations of the hotel, ensuring seamless service delivery.
  • Develop and implement strategic plans to achieve financial targets and enhance profitability.
  • Manage and motivate a high-performing team, including department heads, fostering a positive work environment.
  • Ensure exceptional guest experiences by setting high service standards and addressing guest feedback promptly.
  • Control operational costs, manage budgets, and optimize resource allocation.
  • Maintain and enhance the hotel's reputation and brand image.
  • Oversee marketing and sales efforts to drive occupancy and revenue.
  • Ensure compliance with all health, safety, and licensing regulations.
  • Develop and implement operational policies and procedures.
  • Cultivate strong relationships with local vendors, stakeholders, and the community.
This unique remote opportunity is perfect for an experienced hospitality professional looking to make a significant impact. You will be responsible for the strategic direction and day-to-day success of a prestigious establishment located in Ongata Rongai, Kajiado, KE . Your ability to lead, innovate, and deliver outstanding results will be key to your success in this role.
This advertiser has chosen not to accept applicants from your region.
 

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