8 Work From Home jobs in Kenya

Position Title : Real Estate Operations & Property Management Virtual AssistantLocation : Remote (Kenya-based talent)Schedule : Full-time, 40 hours/week. Core hours: 8:00 a.m.–5:00 p.m. (ET) or 9:00a.m.–5:00 p.m. (ET).Reports to : Head Property Manager and OwnerOur Client is seeking a highly organized, detail-oriented, and proactive Real Estate Operations & Property Management Virtual Assistant to support the company's long-term rental portfolio and general brokerage operations. The role covers daily property management administration, leasing coordination, owner/tenant communications, maintenance/vendor scheduling, and light social media support (as bandwidth allows).RequirementsKey Responsibilities Property Marketing & Tenant Acquisition ● Publish and update listings via AppFolio (primary syndication to Zillow,Apartments.com, Realtor, etc.).● Write clear, compliant, and compelling property descriptions (features, pricing,availability).● Respond promptly to inquiries (email/phone/chat); schedule self-showings via TenantTurner or coordinate agent-led showings; conduct timely post-showing follow-ups.● Pre-screen prospects against company criteria prior to application; track communicationsin the system of record.● Do not post listings on Facebook Marketplace or Craigslist (per company policy).● Scam watch: monitor external platforms for unauthorized/duplicate listings usingcompany photos/copy; flag, report, and document takedowns.Leasing & Tenant Onboarding ● Process rental applications; complete employment/landlord verifications andcredit/background checks per policy.● Verify income-to-rent ratio (3x).● Prepare, route, and track lease agreements via DocuSign.● Monitor security deposits and move-in funds; coordinate move-in tasks, utility setupassistance, and walkthrough documentation, including two-week assessment forms.Tenant/Owner Relations & Portfolio Oversight ● Serve as first contact for tenant inquiries; triage, resolve, or escalate as needed.● Manage maintenance end-to-end in AppFolio: create work orders, obtain bids,schedule vendors, track to completion, and maintain records.● Schedule property inspections; ensure lease compliance and condition tracking.● Run lease renewals proactively (owner approvals, pricing changes, notices, DocuSignrouting).● Track rent collection and follow up on late payments; coordinate notices per policy(non-legal).Brokerage & Listing Administration (Non-Licensed) ● Prepare listing packets, buyer/seller folders, and disclosure templates for licensedstaff review.● Coordinate photography, signage, lockboxes, and feature sheets.● Enter/update listings in approved portals (as policy allows); publish approvedcontent on the company website.Phones & CRM (No Zillow Call Coverage)● Perform professional phone support as needed (no dedicated Zillow call answeringrequired).● Use BoomTown CRM for basic lead hygiene (e.g., logging activities, checkingfollow-ups, simple status updates) as directed by the team. (Experience inBoomTown is a plus but not mandatory.)Social Media Support (Secondary Priority)● Once daily: check company Facebook and other approved channels forcomments, questions, and shares; acknowledge, thank, and route/answer basicinquiries per guidelines.● Light content assistance as directed (e.g., reposting approved items, communityhighlights).● Support LinkedIn presence growth (invite/connect, light page hygiene) per approval.● Coordinate approvals; track basic metrics (reach, engagement) and provide monthlysummaries.Administration & Compliance ● Maintain organized digital files (leases, notices, inspections, insurance/warrantydocuments).● Update dashboards/reports in AppFolio, BoomTown, and Google Workspace.● Follow company SOPs and NC/local compliance checklists provided by Premier Realty.Success Metrics ● Prospect response time: ≤ 5 minutes during staffed hours.● On-time renewals: ≥ 95% initiated ≥ 60 days pre-expiration.● Maintenance: 100% of work orders scheduled within 24 hours; closure within SLA.● CRM hygiene: 100% of applicable touchpoints and tasks recorded inBoomTown/AppFolio per internal standards.● Social: Consistent weekly cadence; quarter-over-quarter engagement trending upward;LinkedIn followers increasing.Education & Communication ● Bachelor’s degree preferred.● Equivalent of 16 years of formal English education.● A Neutral, American-sounding English accent,professional fluency and confidentphone presence.Experience ● 2–3+ years in real estate, property management, administration, or relatedoperations.● Strong technical aptitude; fast learner with complex software.● AppFolio proficiency targeted at 6–8/10 (able to navigate independently and suggestoptimizations).● Tenant Turner familiarity (or ability to learn quickly—workflow is straightforward).● DocuSign required; BoomTown CRM a plus (for lead hygiene and basic follow-ups).● Proven coordination across vendors, leasing files, renewals, and documentation.● Social media familiarity for business pages (Facebook/Instagram/LinkedIn;YouTube/TikTok a plus).Technical ● Reliable computer and phone; high-speed internet ≥100 Mbps with backup options.● Proficient in Google Workspace; basic Canva/graphics a plus.● AI-trained and comfortable documenting processes (e.g., recordingZoom/Loom/Scribe-style SOPs)Traits ● Ultra-organized, process-minded, and anticipatory; thrives in a fast-paced,phone-heavy environment.● High integrity, confidentiality, empathy, and follow-through.Working Model● Remote; collaborates via Zoom/Google Meet, phone system app, email, and chat.BenefitsBenefits & Perks ● Competitive salary (based on experience and qualifications).● Performance bonuses and incentives.● Paid Time Off and Paid Holidays.● Health insurance.● Remote work flexibility.● Career advancement opportunities.● Ongoing training and development.