1,586 Wholesale Manager jobs in Kenya

About HFM:
HFM is an internationally acclaimed multi-asset broker, delivering cutting-edge trading tools, platforms, and conditions to traders worldwide. We are committed to innovation, transparency, and excellence in the financial markets. As we continue to expand, we are seeking a driven and strategic
Account Manager (contract)
to join our team.

Your role at HFM:

• Actively promote products and services of HFM to perspective clients to generate revenues for the company.
• Opens new accounts and builds a new clientele base
• Maximises all sales opportunities to ensure highest deposit obtainable
• Knows all the features and benefits of all products, services, promotions, bonuses, and trading systems offered to better sell to the client
• Gains understanding of client needs before presenting relevant products/services
• Attains full understanding of the company internal operating systems
• Achieves all sales targets on a consistent basis outlined by the Head of Sales
• Follows up on leads for prospective clients
• Fully understands and implements all Anti Money Laundering and Know Your Customer procedures
• Ensures that all up-selling and cross-selling opportunities are capitalised upon
• Provides direction and guidance to clients for using the Company's trading system
• Inputs detailed and accurate data and information in all internal systems
• Develops a sound understanding of trading market conditions on a daily basis
• Is proactive in self-development regarding sales techniques and industry knowledge
• Uses business development techniques in order to further improve their client portfolio
• Carries out any further duties assigned by their line manager

Requirements

• 1+ years experience in sales and trading knowledge is advantageous.
• Sales-driven attitude with the ability to work independently and meet targets.
• Familiarity with online trading or financial markets.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced, performance-driven environment.
• High level of professionalism and work ethic.
• Prior experience in client-facing or sales roles will be an advantage.
• Applicants must be eligible or have legal authorization to work in the country where the position is based.

Benefits

• Attractive remuneration package
• 22 days of Annual Leave (reaching up to 30 days per year based on years' service)
• Friday afternoons off (during December & January)
• Birthdays are always a day off
• Referral Bonus – refer a candidate we would all enjoy to work with
• Participation in the company's medical scheme from day one
• Fun team-building activities & Corporate events

About ShipShap Kenya
ShipShap Kenya is a fast-growing logistics and delivery technology company on a mission to make e-commerce and last-mile delivery seamless, affordable, and reliable across Kenya. We use smart logistics systems and dedicated service to empower merchants, businesses, and individuals to move goods more efficiently.

Role Summary
We are seeking
Enterprise Account Managers
to manage and grow our most valuable clients. The role requires a balance of relationship management, operational oversight, and commercial growth. As an Enterprise Account Manager, you will work directly with
large, high-value merchants
that are critical to our business success. You will be responsible for nurturing long-term partnerships, ensuring exceptional service delivery, and driving deeper adoption of our solutions within these accounts. This includes aligning with client leadership teams, anticipating strategic needs, and proactively identifying opportunities to expand volumes, introduce new products, and maximize revenue impact. You will play a key role in safeguarding client satisfaction, retention, and growth.

Key Responsibilities

• Primary Client Ownership: Serve as the main point of contact for assigned enterprise merchants, ensuring their needs are addressed with speed and professionalism.
• Operational Excellence: Oversee the smooth delivery of contracted services across logistics and payments, ensuring service-level agreements (SLAs) are consistently met.
• Strategic Account Planning: Develop and execute detailed account plans to strengthen partnerships, safeguard client satisfaction, and deliver measurable business outcomes.
• Revenue Growth: Identify and pursue opportunities to increase shipping volumes, expand adoption of ShipShap products (e.g., WhatsApp Bot, Subscriptions), and drive upsell/cross-sell initiatives within existing accounts.
• Client Relationship Management: Build and maintain strategic, long-term relationships with key stakeholders and decision-makers across client organizations.
• Escalation Management: Resolve day-to-day client issues promptly, while anticipating and addressing risks before they escalate.
• Internal Collaboration: Work closely with sales, operations, and product teams to deliver tailored solutions and ensure client success.
• Client Advocacy: Represent the voice of the client internally, providing feedback to improve service delivery and inform product development.

Requirements

• 3–5 years in account management, enterprise sales, or customer success.
• Experience with large-scale B2B accounts in logistics, tech, or FMCG.
• Strong communication and relationship-building skills.
• Comfortable managing multiple stakeholders and complex engagements.

• Manage a designated portfolio of client accounts, building and maintaining strong, long-lasting relationships.
• Serve as the main point of contact for clients, addressing inquiries, resolving issues, and ensuring overall satisfaction.
• Proactively identify opportunities for account growth, including upselling and cross-selling of services.
• Develop and implement strategic account plans to achieve sales targets and maximize client retention.
• Conduct regular business reviews with clients to assess their needs and demonstrate value.
• Collaborate with sales, marketing, and support teams to ensure seamless client service delivery.
• Prepare accurate sales forecasts and reports for management, highlighting account status and growth projections.
• Stay informed about industry trends and competitor activities to provide strategic insights to clients.
• Negotiate contract renewals and new service agreements.
• Act as a brand advocate, representing our client professionally and ethically.

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum of 3 years of experience in account management, sales, or a client-facing role.
• Proven track record of successfully managing client relationships and achieving sales objectives.
• Excellent communication, presentation, and interpersonal skills.
• Strong negotiation and persuasion abilities.
• Proficiency in CRM software (e.g., Salesforce, HubSpot) and sales tools.
• Ability to understand client needs and propose tailored solutions.
• Strong organizational and time management skills.
• Proactive, self-motivated, and results-driven attitude.
• Familiarity with the B2B service industry is a plus.

Role Description

This is an on-site contract role for a Corporate Sales Account Manager, based in Nairobi County, Kenya. The Corporate Sales Account Manager will be responsible for identifying and developing new business opportunities, managing and growing existing accounts, creating and delivering sales presentations, and negotiating contracts. The role also includes maintaining a thorough understanding of market trends and competitor activities to effectively position our offerings.

Qualifications

• Business development and relationship management skills
• Proficiency in sales planning and strategic sales execution
• Excellent communication and negotiation skills
• Ability to analyze market trends and competitor activities
• Experience in managing corporate accounts is a plus
• Strong problem-solving and organizational skills
• Bachelor's degree in Business, Marketing, or related field preferred
• Ability to work independently and within a team

• Develop and implement strategic sales plans to achieve company objectives and expand customer base.
• Manage the entire sales cycle from lead generation to closing deals.
• Build and maintain strong, long-lasting customer relationships through regular communication and support.
• Understand client needs and offer appropriate solutions and services.
• Negotiate contracts and close agreements to maximize profits.
• Collaborate with marketing and product development teams to enhance customer satisfaction.
• Prepare and present sales reports and forecasts to senior management.
• Stay up-to-date with market trends, competitor activities, and industry developments.
• Achieve and exceed monthly, quarterly, and annual sales quotas.
• Provide exceptional customer service and support to ensure client retention.

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Proven sales executive experience, demonstrating success in achieving sales targets.
• Excellent communication, negotiation, and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Proficiency in CRM software and MS Office Suite.
• Ability to work independently and as part of a team.
• Experience in the (Specific Industry relevant to Machakos, e.g., FMCG, Technology, Real Estate) sector is a plus.
• Demonstrated ability to drive the sales process from start to finish.
• Must be eligible to work in Kenya.

• Bachelor's degree in Business Administration, Marketing, or a related field.
• 5+ years of experience in sales, with a strong focus on account management and new business development.
• Proven track record of exceeding sales targets.
• Excellent negotiation, communication, and interpersonal skills.
• Demonstrated ability to build and maintain strong client relationships.
• Experience with CRM software (e.g., Salesforce) and sales enablement tools.
• Self-motivated, organized, and able to manage time effectively in a remote setting.
• Ability to understand complex client needs and propose effective solutions.
• Strong presentation skills.