63 Tourism jobs in Kenya
Tourism Experience Designer
20100 Naivasha, Rift Valley
KES90000 Annually
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Our client is seeking a creative and customer-focused Tourism Experience Designer to craft unique and memorable travel adventures for their clients. This role is fully remote, allowing you to leverage your expertise from anywhere to conceptualize and develop exceptional travel itineraries. You will be responsible for researching destinations, identifying unique local experiences, and curating personalized itineraries that align with client preferences and our client's brand. Your duties will include collaborating with local partners, sourcing high-quality service providers, and ensuring seamless execution of travel plans. You will also play a key role in market research, identifying emerging travel trends and opportunities for innovation in the hospitality and tourism sector. The ideal candidate will have a Bachelor's degree in Hospitality Management, Tourism, Marketing, or a related field, with at least 4 years of experience in travel planning, itinerary development, or destination management. A deep understanding of global travel trends and a passion for creating authentic experiences are essential. Excellent communication, negotiation, and project management skills are required, along with a strong creative flair and attention to detail. Proficiency in travel booking systems and a proven ability to work independently in a remote setting are highly valued. Responsibilities include:
- Designing bespoke travel itineraries and experiences.
- Conducting in-depth destination research and trend analysis.
- Sourcing and vetting local suppliers and partners.
- Ensuring the quality and uniqueness of travel offerings.
- Collaborating with sales and marketing teams on product development.
- Providing exceptional customer service throughout the travel planning process.
- Managing project timelines and budgets for itinerary development.
- Staying updated on travel industry best practices and innovations.
- Creating compelling descriptions and visual content for travel packages.
- Gathering client feedback to improve service offerings.
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Sustainable Tourism Coordinator
30100 Moiben
KES195000 Annually
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Our client, a leading hospitality group committed to responsible travel, is seeking an innovative and passionate Sustainable Tourism Coordinator to join our fully remote team. This role is critical in developing and implementing strategies that minimize environmental impact, promote cultural preservation, and ensure socio-economic benefits for local communities within our tourism operations. You will be responsible for researching best practices, engaging stakeholders, and creating sustainable tourism initiatives that enhance guest experiences.
As a remote professional, you will collaborate with various departments, including operations, marketing, and procurement, to integrate sustainability across all facets of the business. Your expertise will help shape our approach to eco-tourism, responsible sourcing, and community engagement. This position offers a unique opportunity to influence the future of tourism with the flexibility of remote work.
Key Responsibilities:
Qualifications:
As a remote professional, you will collaborate with various departments, including operations, marketing, and procurement, to integrate sustainability across all facets of the business. Your expertise will help shape our approach to eco-tourism, responsible sourcing, and community engagement. This position offers a unique opportunity to influence the future of tourism with the flexibility of remote work.
Key Responsibilities:
- Develop and implement sustainable tourism policies and action plans aligned with international best practices.
- Conduct environmental and social impact assessments for tourism projects and operations.
- Promote eco-friendly practices within hotels, resorts, and tour operations (e.g., waste reduction, energy efficiency, water conservation).
- Engage with local communities to foster partnerships and ensure equitable distribution of tourism benefits.
- Support the development of cultural heritage preservation programs and authentic local experiences.
- Train staff on sustainability principles and practices relevant to their roles.
- Monitor and report on the environmental and social performance of tourism operations.
- Research and identify opportunities for sustainable sourcing of local products and services.
- Collaborate with marketing teams to promote the company’s sustainable tourism initiatives to guests.
- Stay abreast of emerging trends and innovations in sustainable tourism and hospitality.
Qualifications:
- Bachelor's degree in Tourism Management, Environmental Science, Sustainability, Hospitality, or a related field.
- Minimum of 4 years of experience in sustainable tourism, eco-tourism, or responsible hospitality management.
- Demonstrated knowledge of environmental management systems and sustainability principles.
- Experience in stakeholder engagement and community relations within the tourism sector.
- Strong research, analytical, and reporting skills.
- Excellent communication and presentation abilities.
- Proficiency in project management and ability to drive initiatives forward.
- Familiarity with certifications and standards related to sustainable tourism.
- Ability to work independently and collaboratively within a remote team environment.
- A passion for conservation and responsible travel.
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1
Remote Tourism Experience Coordinator
00200 Abothuguchi West
KES65000 month
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Our client is looking for a highly organized and customer-focused Remote Tourism Experience Coordinator to enhance the travel experiences of our clients. This is a fully remote role, providing an excellent opportunity to contribute to the hospitality sector from anywhere. You will be responsible for managing bookings, coordinating with local service providers, and ensuring that all client requests and itineraries are handled with meticulous attention to detail. Your role will involve direct communication with travelers, offering support and guidance throughout their journey, and proactively addressing any issues that may arise. You will also play a key role in gathering feedback to continuously improve our service offerings. Essential duties include customizing travel plans, managing cancellations and modifications, and maintaining accurate records of client interactions and bookings. The ideal candidate will possess exceptional communication and interpersonal skills, a passion for travel and tourism, and a strong ability to work independently in a remote setting. Experience in customer service, preferably within the hospitality or travel industry, is crucial. A keen understanding of different cultures and a problem-solving attitude are highly valued. You should be adept at using booking systems and other relevant software, with a proven ability to multitask and manage time effectively. If you are dedicated to creating memorable travel experiences and thrive in a collaborative, remote team environment, we want to hear from you. This position offers a unique chance to be at the forefront of innovative tourism services, contributing to the seamless delivery of exceptional travel adventures for our clientele. Embrace this opportunity to shape outstanding travel narratives from the comfort of your home office.
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Remote Tourism Marketing Strategist
30400 Kitale, Rift Valley
KES120000 Annually
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Our client is seeking a creative and results-oriented Tourism Marketing Strategist to develop and execute innovative marketing campaigns for diverse travel destinations. This fully remote role requires you to be a visionary in digital marketing, content creation, and brand building within the hospitality and tourism sector. You will be responsible for identifying target audiences, crafting compelling narratives, and leveraging various online channels to drive bookings and enhance destination appeal. Your duties will include managing social media strategies, optimizing website content for SEO, developing email marketing campaigns, and collaborating with influencers and travel partners. You must have a strong understanding of market trends, competitor analysis, and data analytics to measure campaign performance and identify areas for improvement. The ability to create engaging visual content, including videos and high-quality imagery, is essential. You will work closely with our client’s diverse range of hospitality providers to promote their unique offerings. Experience with various marketing platforms and analytics tools is a must. This role demands excellent communication, project management, and interpersonal skills to liaise with stakeholders across different time zones and cultural backgrounds. You will be instrumental in shaping the brand identity and increasing visibility for the destinations we represent. Strategic thinking, a passion for travel, and a commitment to delivering exceptional guest experiences are key. You will also be involved in developing loyalty programs and partnership initiatives. A proactive approach to identifying new marketing opportunities and a keen eye for detail will set you apart.
Responsibilities:
Responsibilities:
- Develop and implement comprehensive tourism marketing strategies.
- Manage digital marketing channels including social media, SEO, and email campaigns.
- Create engaging and persuasive marketing content, including visual assets.
- Analyze market trends and competitor activities.
- Measure campaign performance using data analytics and provide reports.
- Build and maintain relationships with hospitality partners and influencers.
- Develop and manage marketing budgets.
- Enhance destination branding and online presence.
- Identify and pursue new marketing opportunities.
- Ensure brand consistency across all marketing materials.
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3
Remote Tourism Marketing Specialist
00300 Moiben
KES450000 Annually
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Our client is seeking a creative and results-driven Remote Tourism Marketing Specialist to enhance their brand presence and drive bookings for unique travel experiences. This fully remote role requires a strategic thinker with a passion for the hospitality and tourism industry, adept at leveraging digital marketing channels to reach target audiences. You will be responsible for developing and executing comprehensive marketing campaigns across various platforms, including social media, email marketing, content marketing, and paid advertising. The ideal candidate will have a strong understanding of market trends, customer segmentation, and performance analytics. You will create compelling content, manage online communities, and build relationships with travel influencers and partners. The ability to analyze campaign performance, optimize strategies based on data, and achieve marketing objectives is paramount. This position offers the chance to contribute significantly to the growth of a leading tourism brand from anywhere in the world. Responsibilities include:
Qualifications:
- Developing and implementing digital marketing strategies to promote tourism offerings.
- Creating engaging content for social media, blogs, and websites.
- Managing and optimizing online advertising campaigns (e.g., Google Ads, social media ads).
- Executing email marketing campaigns to nurture leads and drive conversions.
- Analyzing marketing campaign performance and providing regular reports.
- Collaborating with internal teams and external partners to ensure brand consistency.
- Staying updated on the latest trends in tourism marketing and digital technologies.
- Building and maintaining relationships with travel bloggers and influencers.
Qualifications:
- Bachelor's degree in Marketing, Tourism Management, Communications, or a related field.
- 3+ years of experience in marketing, specifically within the tourism or hospitality sector.
- Proven success in developing and executing digital marketing campaigns.
- Strong knowledge of SEO, SEM, social media marketing, and content marketing.
- Experience with marketing automation tools and CRM systems.
- Excellent copywriting and content creation skills.
- Proficiency in data analysis and reporting tools (e.g., Google Analytics).
- Strong communication and interpersonal skills, with experience working in a remote team.
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Remote Tourism Experience Developer
50100 Kakamega, Western
KES280000 Annually
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Our client, a growing hospitality and tourism enterprise, is seeking a creative and resourceful Remote Tourism Experience Developer to design innovative travel packages and services. This fully remote role allows you to leverage your passion for travel and your skills in product development from anywhere.
As a Tourism Experience Developer, you will be responsible for conceptualizing, planning, and marketing unique tourist experiences that highlight local culture, nature, and adventure. Your duties will include market research, identifying new tourism trends, and building partnerships with local providers. You will curate itineraries, develop promotional materials, and ensure the exceptional quality of every guest experience.
We are looking for individuals with a deep understanding of the tourism industry, excellent project management skills, and a flair for creativity. Proficiency in digital marketing tools, content creation, and strong negotiation skills are essential. A background in hospitality, tourism management, or a related field is preferred.
Responsibilities:
As a Tourism Experience Developer, you will be responsible for conceptualizing, planning, and marketing unique tourist experiences that highlight local culture, nature, and adventure. Your duties will include market research, identifying new tourism trends, and building partnerships with local providers. You will curate itineraries, develop promotional materials, and ensure the exceptional quality of every guest experience.
We are looking for individuals with a deep understanding of the tourism industry, excellent project management skills, and a flair for creativity. Proficiency in digital marketing tools, content creation, and strong negotiation skills are essential. A background in hospitality, tourism management, or a related field is preferred.
Responsibilities:
- Research and identify new tourism markets and opportunities.
- Design and develop unique, high-quality tourism experiences and packages.
- Create compelling itineraries that cater to diverse traveler interests.
- Build and maintain strong relationships with local suppliers and partners.
- Develop marketing strategies and promotional content for new offerings.
- Manage project timelines and budgets for experience development.
- Analyze customer feedback and market trends to improve offerings.
- Ensure all developed experiences meet quality and safety standards.
- Collaborate with sales and marketing teams to promote packages.
- Stay informed about global travel trends and competitor activities.
- Bachelor's degree in Tourism Management, Hospitality, Marketing, or a related field.
- Minimum of 5 years of experience in the tourism or hospitality industry.
- Proven experience in developing and launching new travel products or experiences.
- Strong understanding of market research and consumer behavior in tourism.
- Excellent project management and organizational skills.
- Proficiency in digital marketing tools and content creation.
- Strong negotiation and relationship-building abilities.
- Creative thinking and a passion for creating memorable experiences.
- Excellent written and verbal communication skills.
- Ability to work independently and as part of a remote team.
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5
Senior Tourism Experience Manager
01004 Gathiruini
KES70000 Annually
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Our client, a prominent player in the hospitality and tourism sector, is seeking a highly experienced Senior Tourism Experience Manager to join their remote team. This fully remote position allows you to leverage your expertise in curating exceptional travel experiences from anywhere. You will be responsible for conceptualizing, developing, and managing unique tourism products and services that attract and delight visitors. Your role will involve researching market trends, identifying potential travel destinations, and designing engaging itineraries and activities. You will also focus on enhancing customer satisfaction and building strong relationships with local partners, hotels, and tour operators. The ideal candidate possesses a deep understanding of the tourism industry, exceptional customer service skills, and a creative flair for designing memorable experiences. Strong project management abilities and proficiency in digital marketing tools for promoting travel packages are essential. You will be adept at analyzing customer feedback and market data to continuously improve offerings. This role requires a high degree of autonomy, excellent communication and negotiation skills, and a passion for showcasing the best of Kenya's tourism potential. A Bachelor's degree in Tourism Management, Hospitality, or a related field, coupled with substantial experience in the tourism sector, is required. Join us in shaping unforgettable travel adventures and contributing to the growth of the tourism industry from a remote, impactful position, serving regions such as Mlolongo, Machakos, KE .
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Remote Tourism Experience Coordinator
10100 Nyeri Town
KES180000 Annually
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Our client, a leader in the hospitality and tourism sector, is seeking a dedicated and customer-focused Remote Tourism Experience Coordinator to manage and enhance guest experiences from a fully remote base. This role is pivotal in ensuring seamless and memorable travel journeys for clients, coordinating services, and providing exceptional support throughout their trip. You will be the primary point of contact for clients, addressing inquiries, resolving issues, and proactively ensuring satisfaction.
Your Responsibilities:
Your Responsibilities:
- Coordinate all aspects of client travel itineraries, including bookings, reservations, and logistical arrangements.
- Serve as the main point of contact for clients before, during, and after their travel, providing prompt and professional support via phone, email, and chat.
- Proactively anticipate and address client needs and potential issues to ensure a smooth travel experience.
- Manage relationships with travel partners, suppliers, and service providers to confirm bookings and service quality.
- Handle client inquiries regarding destinations, accommodations, activities, and general travel information.
- Resolve customer complaints and issues effectively and efficiently, aiming for high customer satisfaction.
- Process payments and manage client accounts, ensuring accuracy and adherence to financial policies.
- Maintain and update client records and booking information in the company's CRM system.
- Develop and curate engaging pre-travel information packages for clients.
- Gather customer feedback through surveys and direct communication to identify areas for service improvement.
- Monitor travel trends and destination information to provide up-to-date advice to clients.
- Assist in the development and implementation of new tourism packages and experiences.
- Collaborate with the marketing team to promote special offers and packages.
- Ensure all travel-related documentation is accurate and accessible to clients.
- Handle emergency situations and provide support to clients while traveling.
- Contribute to team efforts by accomplishing related results as needed.
- Proven experience (2+ years) in the hospitality, tourism, or customer service industry.
- Excellent communication, interpersonal, and customer service skills.
- Strong organizational and multitasking abilities, with meticulous attention to detail.
- Proficiency in using booking systems, CRM software, and standard office applications.
- Ability to work independently and manage workload effectively in a remote environment.
- Problem-solving skills and the ability to remain calm under pressure.
- A passion for travel and a deep understanding of various destinations.
- Fluency in English, with additional language skills being an asset.
- Bachelor's degree in Hospitality Management, Tourism, Business, or a related field is preferred.
- Demonstrated ability to handle customer feedback and resolve issues diplomatically.
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Remote Tourism Experience Coordinator
70100 Moiben
KES75000 Annually
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Our client is seeking an enthusiastic and organized Remote Tourism Experience Coordinator to enhance their hospitality offerings. This is a fully remote role, allowing you to connect with travelers from anywhere. You will be responsible for designing and managing unique travel experiences, coordinating with local vendors, and ensuring exceptional customer satisfaction. Your role will involve curating itineraries, managing bookings, and providing pre-trip and post-trip support to clients. Strong communication skills, a passion for travel, and excellent organizational abilities are essential. You will work with marketing teams to promote new experiences and gather feedback to continuously improve service quality. This is a rewarding opportunity to shape unforgettable journeys and contribute to the growth of our client's tourism business. If you have experience in the hospitality or tourism sector, a flair for creating memorable experiences, and enjoy working remotely, we encourage you to apply. Your ability to anticipate client needs and deliver personalized service will be highly valued. You will play a crucial role in making our client a preferred choice for discerning travelers seeking authentic and enriching experiences.
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8
Senior Adventure Tourism Coordinator
80201 Nairobi, Nairobi
KES90000 Annually
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Our client seeks a highly motivated and experienced Senior Adventure Tourism Coordinator to manage and enhance our portfolio of adventure experiences in the scenic coastal region of Malindi. This is a fully remote position, requiring you to leverage digital tools and platforms to coordinate all aspects of our adventure offerings, from initial client contact to post-trip feedback. You will be responsible for developing innovative adventure packages, including but not limited to, marine excursions, wildlife safaris, cultural tours, and eco-tourism initiatives.
Key responsibilities include:
The ideal candidate will possess a deep understanding of the tourism industry, particularly in adventure and eco-tourism. Excellent communication, negotiation, and interpersonal skills are essential, as you will be interacting with a diverse range of stakeholders. Proficiency in digital marketing tools and project management software is required. A passion for the outdoors and a commitment to sustainable tourism practices are highly valued. Experience in destination marketing and product development within the travel sector is a strong advantage. You should be adept at working independently, managing multiple priorities, and delivering results in a fast-paced, remote environment. A Bachelor's degree in Tourism Management, Hospitality, Marketing, or a related field is preferred.
Key responsibilities include:
- Designing and implementing new adventure tourism products that align with market trends and customer preferences.
- Managing relationships with local suppliers, guides, and operators to ensure high-quality service delivery.
- Developing and executing marketing strategies to promote adventure packages to a global audience.
- Overseeing the booking process, itinerary planning, and logistics for all adventure tours.
- Ensuring compliance with all safety regulations and responsible tourism practices.
- Conducting market research to identify emerging opportunities and potential threats in the adventure tourism sector.
- Providing exceptional customer service, addressing inquiries, and resolving issues promptly.
- Utilizing CRM software to manage client databases and track engagement.
- Collaborating with the marketing team to create compelling content for website, social media, and promotional materials.
- Monitoring budget and financial performance of the adventure tourism division.
- Generating regular reports on sales, customer satisfaction, and operational efficiency.
- Staying abreast of international travel trends and best practices in adventure tourism.
- Developing training materials for guides and operational staff.
- Building and maintaining a strong network within the tourism industry.
The ideal candidate will possess a deep understanding of the tourism industry, particularly in adventure and eco-tourism. Excellent communication, negotiation, and interpersonal skills are essential, as you will be interacting with a diverse range of stakeholders. Proficiency in digital marketing tools and project management software is required. A passion for the outdoors and a commitment to sustainable tourism practices are highly valued. Experience in destination marketing and product development within the travel sector is a strong advantage. You should be adept at working independently, managing multiple priorities, and delivering results in a fast-paced, remote environment. A Bachelor's degree in Tourism Management, Hospitality, Marketing, or a related field is preferred.
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