128 Technical Fields jobs in Embu
Field Service Technician
60100 Embu, Eastern
KES75000 Annually
WhatJobs
Posted 7 days ago
Job Viewed
Job Description
Our client is seeking a skilled and dedicated Field Service Technician to provide expert installation, troubleshooting, and maintenance services for their advanced equipment. This role involves a hybrid work model, combining on-site client visits with remote support and administrative tasks. You will be responsible for responding to service calls, diagnosing technical issues with machinery and systems, and performing repairs or adjustments to ensure optimal performance. Key duties include installing new equipment, conducting routine maintenance checks, replacing faulty parts, and providing technical guidance to clients. You will maintain detailed service records, order necessary parts, and communicate effectively with the internal support team to resolve complex issues. The ideal candidate possesses strong mechanical and electrical aptitude, excellent problem-solving skills, and a customer-focused approach. You must be adept at working independently, managing your schedule efficiently, and adapting to varying client environments. A technical diploma or equivalent experience in a related field is required, along with a proven ability to read technical manuals and schematics. A valid driver's license and willingness to travel within the designated service area are essential. This position is based in **Embu, Embu, KE**, and requires a flexible approach to work, blending remote duties with essential on-site client interactions to ensure unparalleled service delivery.
Responsibilities:
Responsibilities:
- Install, maintain, and repair complex equipment and systems at client sites.
- Diagnose and troubleshoot technical issues, providing effective solutions.
- Perform routine preventative maintenance to ensure system reliability.
- Respond promptly and professionally to service requests.
- Communicate technical information clearly to clients and internal teams.
- Maintain accurate service records and documentation.
- Order and manage spare parts inventory.
- Provide technical support and training to clients as needed.
- Adhere to all safety regulations and company policies.
- Collaborate with the engineering team on product improvements based on field feedback.
- Technical diploma or equivalent certification in a relevant field (e.g., Electronics, Mechanical Technology).
- Proven experience as a Field Service Technician or in a similar role.
- Strong mechanical and electrical troubleshooting skills.
- Ability to read and interpret technical manuals and schematics.
- Excellent customer service and communication skills.
- Proficiency in using diagnostic tools and equipment.
- Valid driver's license and a clean driving record.
- Willingness to travel to client locations.
- Ability to work independently and manage time effectively.
- Experience with hybrid work arrangements is beneficial.
This advertiser has chosen not to accept applicants from your region.
0
Field Service Technician
20100 Embu, Eastern
KES70000 Annually
WhatJobs
Posted 7 days ago
Job Viewed
Job Description
Our client is looking for a skilled and reliable Field Service Technician to join their team in **Embu, Embu, KE**. This hands-on role involves the installation, maintenance, and repair of specialized equipment at various client sites. The ideal candidate will possess strong technical aptitude, excellent problem-solving skills, and a commitment to providing high-quality service. You will be the face of our client to their customers, ensuring their equipment operates at peak performance.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Install, configure, and test new equipment according to technical specifications and client requirements.
- Perform routine preventive maintenance to ensure optimal equipment function and longevity.
- Diagnose and repair mechanical, electrical, and electronic faults efficiently.
- Respond promptly to service calls and troubleshoot issues on-site.
- Provide technical support and guidance to clients on equipment operation and maintenance.
- Maintain accurate service records, including work performed, parts used, and time spent.
- Order and manage inventory of spare parts and consumables.
- Adhere to all safety regulations and company policies.
- Collaborate with the engineering and support teams to resolve complex technical issues.
- Ensure customer satisfaction by delivering professional and timely service.
- Travel to customer locations within the designated service area.
- Conduct customer training sessions on equipment usage and basic troubleshooting.
- Report on site conditions, equipment performance, and potential areas for improvement.
- Update technical documentation as necessary.
- Uphold the company's reputation for excellence and reliability.
Qualifications:
- Diploma or Certificate in Electrical Engineering, Mechanical Engineering, or a related technical field.
- Proven experience as a Field Service Technician or in a similar technical role.
- Strong understanding of mechanical, electrical, and electronic systems.
- Proficiency in using diagnostic tools and test equipment.
- Excellent troubleshooting and problem-solving abilities.
- Ability to read and interpret technical manuals, schematics, and blueprints.
- Good communication and customer service skills.
- Valid driver's license and a clean driving record.
- Ability to work independently and manage time effectively.
- Willingness to travel regularly within the **Embu, Embu, KE** region and surrounding areas.
- Physical ability to lift and maneuver equipment as needed.
- A proactive approach to identifying and resolving potential issues.
This advertiser has chosen not to accept applicants from your region.
1
Field Service Technician
60100 Embu, Eastern
KES70000 Annually
WhatJobs
Posted 7 days ago
Job Viewed
Job Description
Our client, a leading provider of specialized equipment and services, is seeking a skilled and customer-focused Field Service Technician to join their dynamic team. This is a fully remote position, requiring you to travel to client sites to perform installations, maintenance, and repairs. You will be the face of our company on-site, ensuring that our clients' equipment operates at peak performance and providing exceptional technical support.
Responsibilities:
Responsibilities:
- Perform on-site installations, troubleshooting, maintenance, and repairs of specialized equipment.
- Conduct diagnostic evaluations to identify mechanical, electrical, or software issues.
- Provide technical support and guidance to customers, ensuring their satisfaction.
- Complete service reports, documenting all work performed, parts used, and time spent.
- Adhere to all safety protocols and company procedures while on client premises.
- Manage and maintain a service vehicle and inventory of spare parts.
- Collaborate with the customer support and engineering teams to resolve complex technical issues.
- Educate customers on proper equipment operation and preventative maintenance.
- Stay up-to-date with product knowledge and technical advancements through training.
- Ensure all customer concerns are addressed promptly and professionally.
- High school diploma or equivalent; technical certification or associate's degree in a relevant field is preferred.
- Proven experience as a Field Service Technician or in a similar technical role.
- Strong mechanical and electrical aptitude, with the ability to diagnose and repair complex systems.
- Proficiency in using diagnostic tools and interpreting technical manuals/blueprints.
- Excellent problem-solving and troubleshooting skills.
- Strong customer service and communication skills, with the ability to interact effectively with clients.
- Ability to work independently and manage time effectively in a remote, field-based role.
- Valid driver's license and a clean driving record.
- Willingness to travel extensively within the assigned territory.
- Basic computer skills for reporting and documentation.
This advertiser has chosen not to accept applicants from your region.
2
Field Service Technician
60100 Embu, Eastern
KES30000 Monthly
WhatJobs
Posted 7 days ago
Job Viewed
Job Description
Our client is seeking a skilled and reliable Field Service Technician to provide on-site installation, maintenance, and repair services for specialized equipment. This role offers a hybrid work arrangement, requiring a blend of on-site client visits and remote support or administrative tasks. The ideal candidate will have a strong mechanical and electrical aptitude, excellent problem-solving skills, and a commitment to delivering exceptional customer service. You will be responsible for diagnosing technical issues, performing routine maintenance, and ensuring the optimal performance of equipment at client locations. Key responsibilities will include:
- Performing installation, commissioning, and calibration of new equipment at customer sites.
- Conducting routine preventative maintenance and inspections to ensure equipment reliability.
- Diagnosing and troubleshooting mechanical, electrical, and software issues with equipment.
- Performing timely and effective repairs to minimize downtime and ensure customer satisfaction.
- Providing technical support and guidance to customers on equipment operation and maintenance.
- Completing service reports and documenting all work performed accurately and promptly.
- Maintaining an inventory of spare parts and tools, ensuring adequate stock levels.
- Adhering to all company safety policies and procedures, as well as client site safety regulations.
- Communicating effectively with customers, internal support teams, and management.
- Participating in ongoing training to stay up-to-date with product knowledge and technical advancements.
- Managing your schedule effectively to meet service commitments.
- Identifying opportunities for upselling services or new equipment during client visits.
- Contributing to the improvement of service procedures and documentation.
This advertiser has chosen not to accept applicants from your region.
3
Remote Field Service Technician
00100 Embu, Eastern
KES45000 Annually
WhatJobs
Posted 4 days ago
Job Viewed
Job Description
Our client, a leading provider of specialized industrial equipment, is seeking a highly motivated and skilled Remote Field Service Technician to join our dynamic team. This is a unique opportunity to leverage your technical expertise in a fully remote capacity, supporting a diverse range of clients across various sectors. While the role is remote, it requires a proactive approach to problem-solving and excellent communication skills to effectively guide clients through installation, troubleshooting, and maintenance procedures via virtual channels. You will be responsible for providing Tier 1 and Tier 2 technical support, diagnosing hardware and software issues, and documenting all service interactions and resolutions. This involves conducting thorough remote diagnostics, advising clients on preventative maintenance best practices, and coordinating with internal technical teams for escalated issues. Successful candidates will possess a strong understanding of mechanical and electrical systems, familiarity with diagnostic tools, and the ability to interpret technical manuals and schematics. The ideal candidate will be adept at using video conferencing, remote desktop software, and other digital communication tools to deliver exceptional customer service and technical assistance. A commitment to continuous learning and staying abreast of product updates and industry advancements is essential. This role offers the flexibility of working from home while contributing to the critical operations of our client's esteemed customer base. The **Embu, Embu, KE** region will be your primary operational focus for client coordination, though your physical presence is not required.
Responsibilities:
Responsibilities:
- Conduct remote diagnostics to identify hardware, software, or system malfunctions.
- Provide clear and concise technical guidance to clients for installation, setup, and configuration.
- Troubleshoot and resolve technical issues reported by clients via phone, email, or video conferencing.
- Document all customer interactions, service requests, and resolutions in a detailed and accurate manner.
- Escalate complex technical problems to senior engineers or specialized support teams when necessary.
- Advise clients on proper equipment operation, preventative maintenance, and routine servicing.
- Maintain up-to-date knowledge of company products, services, and industry best practices.
- Collaborate with cross-functional teams to improve product performance and customer support processes.
- Ensure customer satisfaction by providing timely and effective technical solutions.
- Proven experience as a Field Service Technician or in a similar technical support role.
- Strong understanding of mechanical, electrical, and electronic systems.
- Proficiency with remote support tools and software (e.g., TeamViewer, Zoom, RDP).
- Excellent diagnostic and problem-solving skills.
- Ability to read and interpret technical manuals, blueprints, and schematics.
- Exceptional communication and interpersonal skills, with the ability to explain technical concepts to non-technical users.
- Self-motivated, organized, and able to manage time effectively in a remote setting.
- A dedicated workspace with reliable internet connectivity.
This advertiser has chosen not to accept applicants from your region.
4
Senior Field Service Engineer
60100 Embu, Eastern
KES110000 Annually
WhatJobs
Posted 6 days ago
Job Viewed
Job Description
Our client, a leading provider of advanced industrial equipment, is seeking a highly skilled and experienced Senior Field Service Engineer to join their dedicated, remote-first technical support team. This role is essential for providing expert on-site and remote technical assistance for installation, maintenance, troubleshooting, and repair of complex machinery and systems. The ideal candidate possesses a strong electro-mechanical aptitude, excellent diagnostic skills, and a commitment to delivering exceptional customer service. This is a fully remote role, allowing you to manage your service calls and support activities from a home-based office, requiring strong organizational and communication skills.
Key Responsibilities:
Key Responsibilities:
- Perform complex installations, commissioning, and upgrades of industrial equipment at client sites.
- Conduct preventive maintenance, diagnostics, and repairs on mechanical, electrical, and electronic systems.
- Troubleshoot equipment failures and resolve technical issues efficiently to minimize downtime for clients.
- Provide remote technical support and guidance to customers, utilizing diagnostic tools and communication technologies.
- Develop and deliver technical training to customer personnel on equipment operation and maintenance.
- Maintain detailed service reports, documenting all work performed, parts used, and time spent.
- Identify opportunities for equipment upgrades or enhancements and communicate them to the sales team.
- Adhere to all safety regulations and company policies during service calls.
- Manage spare parts inventory and ensure timely ordering of necessary components.
- Collaborate with engineering and product development teams to provide feedback on equipment performance and design improvements.
This advertiser has chosen not to accept applicants from your region.
5
Senior Field Service Technician
60100 Embu, Eastern
KES250000 Annually
WhatJobs
Posted 7 days ago
Job Viewed
Job Description
Our client, a leading manufacturer of industrial automation equipment, is seeking a highly skilled and experienced Senior Field Service Technician to join their technical support team. This role offers a hybrid work arrangement, combining remote troubleshooting and administrative tasks with essential on-site client visits to ensure the optimal performance of our sophisticated machinery. You will be the frontline expert, diagnosing and resolving complex technical issues, performing preventive maintenance, and providing critical support to our valued customer base. The ideal candidate possesses a strong mechanical and electrical aptitude, excellent problem-solving skills, and a commitment to delivering exceptional customer service.
Responsibilities:
Responsibilities:
- Provide expert on-site and remote technical support for industrial automation equipment, including installation, maintenance, and repair.
- Diagnose and troubleshoot mechanical, electrical, and software issues using diagnostic tools and technical documentation.
- Perform routine preventive maintenance to ensure optimal equipment operation and longevity.
- Conduct equipment start-ups and commissioning at customer sites.
- Train customer personnel on the proper operation and maintenance of equipment.
- Respond to customer service requests in a timely and efficient manner.
- Maintain detailed service reports, documenting all work performed, parts used, and customer feedback.
- Identify potential product improvements or issues and report them to the engineering and product development teams.
- Manage spare parts inventory and ensure proper utilization.
- Adhere to all company safety policies and procedures, as well as customer site safety requirements.
- Participate in on-call rotation for emergency service calls.
- Stay up-to-date with product updates, new technologies, and industry best practices.
- Associate's degree or technical certification in Electronics, Mechatronics, Mechanical Engineering, or a related field. A Bachelor's degree is a plus.
- Minimum of 5 years of experience as a Field Service Technician, preferably supporting industrial automation, robotics, or complex machinery.
- Strong understanding of mechanical, electrical, and pneumatic systems.
- Proficiency in reading and interpreting technical manuals, blueprints, and schematics.
- Experience with PLC programming and troubleshooting is highly desirable.
- Excellent diagnostic and problem-solving skills.
- Strong customer service and communication skills, with the ability to effectively interact with clients.
- Ability to work independently and manage time effectively, both remotely and on-site.
- Valid driver's license and a clean driving record.
- Willingness to travel frequently to customer sites (estimated 50-70% travel).
- Proficiency in using diagnostic tools and test equipment.
This advertiser has chosen not to accept applicants from your region.
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6
Remote Field Service Technician
60100 Embu, Eastern
KES85000 Monthly
WhatJobs
Posted 7 days ago
Job Viewed
Job Description
Our client is seeking a dedicated and technically proficient Remote Field Service Technician to join their expanding team. This is a fully remote position, offering the flexibility to work from anywhere. You will be responsible for providing remote technical support, diagnosing complex issues, and guiding on-site personnel through intricate repair and maintenance procedures for specialized industrial equipment. Your expertise will be critical in ensuring minimal downtime and optimal performance of our clients' machinery across various locations. You will utilize advanced diagnostic tools, remote access software, and detailed technical documentation to troubleshoot hardware and software malfunctions. This role requires exceptional communication skills to clearly articulate technical instructions and solutions to a diverse range of users, from experienced engineers to novice operators. You will also be involved in documenting technical issues, resolutions, and creating knowledge base articles to assist with future troubleshooting efforts. The successful candidate will possess a strong understanding of mechanical, electrical, and electronic systems, coupled with an ability to adapt to new technologies and equipment quickly. A proactive approach to problem-solving and a commitment to delivering outstanding customer service are paramount. This position offers a unique opportunity to leverage your technical skills in a flexible, remote work environment, contributing to the efficiency and success of businesses nationwide. If you are a self-motivated individual with a passion for fixing things and a knack for remote collaboration, we want to hear from you.
Key Responsibilities:
Key Responsibilities:
- Provide remote technical assistance and troubleshooting for industrial machinery.
- Diagnose and resolve hardware, software, and operational issues via remote access.
- Guide on-site personnel through repair, maintenance, and installation processes.
- Utilize diagnostic tools, technical manuals, and schematics for effective problem-solving.
- Document all technical issues, steps taken, and resolutions accurately.
- Develop and maintain knowledge base articles and technical guides.
- Collaborate with engineering and product teams to relay field feedback.
- Ensure timely and effective resolution of customer technical problems.
- Diploma or Degree in Electrical Engineering, Mechanical Engineering, or a related technical field.
- Proven experience in troubleshooting and repairing complex machinery or electronic systems.
- Proficiency with remote diagnostic tools and software.
- Excellent verbal and written communication skills.
- Ability to provide clear, step-by-step instructions to non-technical personnel.
- Strong analytical and problem-solving abilities.
- Familiarity with technical documentation and schematics.
- Self-motivated and able to work independently in a remote setting.
This advertiser has chosen not to accept applicants from your region.
7
Senior Field Service Engineer
10400 Embu, Eastern
KES260000 Annually
WhatJobs
Posted 7 days ago
Job Viewed
Job Description
Our client is seeking a highly skilled and experienced Senior Field Service Engineer to join their fully remote support team. In this critical role, you will provide expert technical support and maintenance for complex industrial equipment, remotely troubleshooting issues and guiding on-site personnel or customers through resolutions. Your deep understanding of mechanical, electrical, and software systems is essential. You will be responsible for diagnosing problems, developing repair strategies, and ensuring the optimal performance and longevity of our clients' assets. This position demands excellent problem-solving skills, strong communication abilities, and the capacity to manage multiple technical challenges simultaneously. You will play a key role in customer satisfaction by delivering timely and effective technical solutions. The ideal candidate is highly self-motivated, possesses exceptional troubleshooting acumen, and thrives in an independent, remote work environment. Responsibilities include:
- Providing advanced remote technical support and troubleshooting for complex machinery and systems.
- Diagnosing equipment malfunctions through remote diagnostics, data analysis, and customer interaction.
- Developing and documenting detailed repair procedures and best practices.
- Guiding on-site technicians or customers through complex maintenance and repair tasks via phone, video conferencing, and detailed guides.
- Analyzing equipment performance data to identify potential issues and recommend preventative maintenance.
- Collaborating with engineering and product development teams to provide feedback for product improvements.
- Managing and prioritizing service requests to ensure prompt resolution.
- Maintaining accurate service records and reporting on technical issues and resolutions.
- Developing and delivering remote technical training to customers and field personnel.
- Ensuring high levels of customer satisfaction through expert support and proactive problem-solving.
- Staying up-to-date with product updates, technical bulletins, and service procedures.
- Associate's or Bachelor's degree in Engineering Technology, Mechanical Engineering, Electrical Engineering, or a related field.
- Minimum of 6 years of experience in field service, technical support, or maintenance of complex industrial equipment.
- Proven expertise in diagnosing and resolving mechanical, electrical, and software issues.
- Strong understanding of diagnostic tools and techniques.
- Excellent remote communication skills, including the ability to clearly explain complex technical information.
- Proficiency in using remote support tools, video conferencing platforms, and technical documentation software.
- Exceptional problem-solving and analytical skills.
- Ability to work independently, manage time effectively, and prioritize tasks in a remote setting.
- Customer-focused mindset with a commitment to delivering high-quality service.
- Willingness to travel occasionally for critical on-site support if required (though the role is primarily remote).
This advertiser has chosen not to accept applicants from your region.
8
Senior Field Service Technician
60100 Embu, Eastern
KES75000 Annually
WhatJobs
Posted 7 days ago
Job Viewed
Job Description
Our client is seeking a highly skilled and experienced Senior Field Service Technician to join their fully remote support team. This role is crucial for providing on-site installation, maintenance, and repair services for specialized equipment at client locations. You will be responsible for diagnosing technical issues, performing complex repairs, and ensuring optimal performance of installed systems. The ideal candidate possesses a strong technical aptitude, extensive experience with electromechanical systems, and exceptional problem-solving skills. You will work independently, managing your schedule and travel effectively to meet client needs. Responsibilities include troubleshooting equipment failures, performing preventative maintenance, and providing technical guidance to clients. A key aspect of this role involves documenting service calls, reporting on equipment performance, and recommending upgrades or modifications. Strong communication and customer service skills are essential, as you will be the primary technical point of contact for clients. We are looking for a self-motivated individual who can work autonomously, handle pressure, and deliver high-quality service in diverse environments. This fully remote position offers the flexibility to manage your work remotely while performing essential field duties. Your ability to interpret technical diagrams, schematics, and manuals will be critical. This is an excellent opportunity to leverage your technical expertise, contribute to critical infrastructure, and ensure client satisfaction in a rewarding field service role.
Key Responsibilities:
Key Responsibilities:
- Perform installation, maintenance, and repair of specialized equipment at client sites.
- Diagnose and troubleshoot technical issues, providing timely and effective solutions.
- Conduct preventative maintenance to ensure optimal equipment performance.
- Interpret technical manuals, schematics, and blueprints.
- Document all service activities, including repairs, parts used, and time spent.
- Provide technical support and guidance to clients.
- Manage service parts inventory and ensure proper stock levels.
- Adhere to all safety protocols and company policies.
- Report on equipment performance and recommend necessary upgrades or modifications.
- Respond to emergency service calls as needed.
- High school diploma or equivalent; Technical certification or Associate's degree preferred.
- Minimum of 5 years of experience as a Field Service Technician or in a similar technical role.
- Proven experience with electromechanical systems, diagnostics, and repair.
- Strong understanding of electrical, mechanical, and hydraulic principles.
- Proficiency in using diagnostic tools and test equipment.
- Excellent problem-solving and troubleshooting skills.
- Strong communication and customer service abilities.
- Ability to work independently and manage time effectively in a remote setting.
- Valid driver's license and a clean driving record.
- Willingness to travel to client locations as required.
This advertiser has chosen not to accept applicants from your region.
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