40 Technical Fields jobs in Embu

Field Service Technician

60100 Embu, Eastern KES55000 Annually WhatJobs

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full-time
Our client is seeking a skilled and reliable Field Service Technician to join their team in **Embu, Embu, KE**. This role requires hands-on expertise in installing, maintaining, and repairing various types of equipment and machinery. You will be responsible for providing on-site technical support to clients, ensuring that all installations and services are carried out to the highest standards. The ability to diagnose and resolve technical issues efficiently and effectively is paramount for this position.

Key responsibilities include traveling to customer locations to perform installations, preventative maintenance, and emergency repairs. You will conduct thorough inspections of equipment, identify potential problems, and implement necessary solutions. Maintaining detailed service logs, reporting on work performed, and managing spare parts inventory will be crucial. You will also be responsible for educating clients on the proper operation and maintenance of their equipment. Adhering to all safety regulations and company procedures during service calls is essential. This role demands strong problem-solving skills and the ability to work independently with minimal supervision.

The ideal candidate will possess a technical certification or degree in a relevant field, along with demonstrable experience as a field service technician. Proficiency in troubleshooting mechanical, electrical, or electronic systems is required, depending on the specific equipment focus. Excellent customer service skills and the ability to communicate technical information clearly to non-technical users are essential. A valid driver's license and a clean driving record are mandatory. The ability to work flexible hours, including occasional evenings and weekends, may be required. If you are a dedicated technician with a passion for problem-solving and delivering exceptional on-site service, we encourage you to apply.
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Field Service Technician

60100 Embu, Eastern KES55000 month WhatJobs

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full-time
Our client is seeking a skilled and dedicated Field Service Technician to join their expanding installation and maintenance team. In this hands-on role, you will be responsible for the installation, maintenance, and repair of complex machinery and systems at client sites. Your primary duties will include diagnosing technical issues, performing routine preventive maintenance, and conducting necessary repairs to ensure optimal equipment performance. You will work directly with customers, providing technical support and ensuring their satisfaction with our client's products and services. The ideal candidate will possess strong mechanical and electrical aptitude, excellent troubleshooting skills, and the ability to read and interpret technical manuals and schematics. A valid driver's license and a willingness to travel frequently to various locations within the **Embu, Kenya** region are essential. Our client provides comprehensive training on their specific equipment and systems, but a background in electronics, mechanics, or a related field is highly preferred. You should be comfortable working independently, managing your time efficiently, and maintaining accurate records of all service calls and repairs. Safety is paramount, and you will be expected to adhere strictly to all safety protocols and procedures. This position offers a competitive salary, opportunities for professional development, and the chance to be part of a reputable company known for its quality and reliability. If you are a motivated individual with a passion for problem-solving and a commitment to delivering exceptional service, we encourage you to apply.
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Remote Field Service Technician

00100 Embu, Eastern KES250000 Annually WhatJobs

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full-time
Job Title: Remote Field Service Technician

Our client is looking for a highly motivated and skilled Remote Field Service Technician to join their team. This position is entirely remote, allowing you to leverage your expertise from the comfort of your home office. You will be responsible for providing remote technical support, diagnosing issues, and guiding on-site personnel or end-users through complex installation, maintenance, and repair procedures for various industrial and commercial equipment. This role requires exceptional problem-solving abilities, clear communication, and a strong technical aptitude.

Key Responsibilities:
  • Provide expert remote technical assistance and troubleshooting for clients facing issues with installed equipment.
  • Utilize video conferencing, remote desktop tools, and detailed diagnostic procedures to guide clients or on-site technicians.
  • Analyze technical problems, identify root causes, and develop effective solutions.
  • Create and maintain detailed technical documentation, including user manuals, troubleshooting guides, and service reports.
  • Collaborate with the engineering and product development teams to report on recurring issues and suggest product improvements.
  • Manage and coordinate service requests, ensuring timely and efficient resolution.
  • Train clients or on-site personnel on proper equipment operation, maintenance, and basic troubleshooting.
  • Order and manage spare parts inventory for service calls, ensuring timely delivery to job sites.
  • Adhere to safety protocols and procedures during all remote guidance sessions and follow-up actions.
  • Ensure customer satisfaction by providing high-quality technical support and efficient problem resolution.
  • Stay updated on product knowledge, technical specifications, and service bulletins for all supported equipment.
  • Diagnose and resolve issues related to mechanical, electrical, and software components remotely.

Qualifications:
  • Proven experience (3+ years) as a Field Service Technician or similar technical support role.
  • Strong mechanical, electrical, and diagnostic aptitude.
  • Excellent understanding of how to interpret technical manuals, schematics, and blueprints.
  • Exceptional communication, interpersonal, and customer service skills, with the ability to clearly explain complex technical procedures.
  • Proficiency in using remote diagnostic tools and software.
  • Ability to work independently and manage time effectively in a remote setting.
  • A technical diploma or degree in a relevant field (e.g., Mechanical Engineering Technology, Electrical Engineering) is preferred.
  • Experience with industrial machinery or specialized equipment is a significant advantage.

This is a unique opportunity for a skilled technician to excel in a remote capacity, impacting clients globally while maintaining flexibility. If you are a problem-solver with a passion for technology, we encourage you to apply.
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Remote Field Service Technician

60100 Embu, Eastern KES65000 Annually WhatJobs

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full-time
Our client is looking for a skilled and reliable Remote Field Service Technician to provide essential maintenance and installation support for specialized equipment. While the role is primarily field-based for direct customer interaction and hands-on work, the administrative and coordination aspects of this position will be managed remotely. This means you will manage your schedule, report progress, and order parts/materials through our client's digital platforms, ensuring seamless operations from your designated service area. Responsibilities include diagnosing, troubleshooting, and repairing a variety of mechanical and electrical systems, performing routine maintenance and inspections, installing new equipment, and ensuring all work complies with safety standards and technical specifications. The ideal candidate will possess strong technical aptitude, excellent problem-solving skills, and the ability to work independently with minimal supervision. A background in mechanical or electrical trades, along with relevant certifications, is highly advantageous. You will need to maintain effective communication with the central support team, documenting all service activities accurately and promptly. A valid driver's license and a willingness to travel within your assigned region are essential. Our client provides all necessary tools, training, and a company vehicle to facilitate your work. This unique remote-first operational model allows for flexibility in managing your workday while delivering critical on-site services.
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Remote Field Service Technician

20101 Embu, Eastern KES45000 Annually WhatJobs

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full-time
Our client is seeking a highly motivated and skilled Remote Field Service Technician to join their dynamic team. This is a fully remote position, offering the flexibility to work from anywhere within Kenya. The successful candidate will be responsible for providing technical support, troubleshooting, and maintenance for a range of industrial equipment and systems. Your primary duties will involve diagnosing complex technical issues through remote diagnostics, guiding on-site personnel through repair procedures, and ensuring the optimal performance of client systems. You will leverage advanced communication tools and diagnostic software to connect with equipment and provide real-time support. This role requires a deep understanding of mechanical, electrical, and hydraulic systems, with a proven ability to solve problems methodically and efficiently. You will be expected to maintain detailed service reports, manage inventory of spare parts for on-site client teams, and contribute to the continuous improvement of our service offerings. Collaboration with engineering and product development teams to provide feedback on product performance and potential improvements is also a key aspect of this position. Strong customer service skills are essential, as you will be the primary technical point of contact for clients. We are looking for an individual who is proactive, detail-oriented, and possesses excellent analytical and problem-solving abilities. If you are passionate about technology, enjoy working independently, and thrive in a remote environment, we encourage you to apply.

Key Responsibilities:
  • Provide remote technical support and troubleshooting for industrial machinery.
  • Diagnose and resolve mechanical, electrical, and software issues.
  • Guide on-site personnel through complex repair and maintenance procedures.
  • Utilize remote diagnostic tools and software effectively.
  • Maintain accurate and detailed service records and reports.
  • Manage and track spare parts inventory for client sites.
  • Collaborate with internal teams to improve product reliability and service processes.
  • Adhere to safety protocols and company policies.
Qualifications:
  • Diploma or Degree in Mechanical Engineering, Electrical Engineering, or a related field.
  • Proven experience as a Field Service Technician or in a similar technical support role.
  • Strong understanding of industrial equipment, hydraulics, pneumatics, and electrical systems.
  • Proficiency with remote diagnostic software and tools.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and manage time effectively in a remote setting.
  • Strong problem-solving and analytical skills.
This is a fantastic opportunity for a dedicated technician to excel in a remote-first work environment.
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Remote Field Service Technician

60100 Embu, Eastern KES80000 month WhatJobs

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full-time
Our client is looking for a dedicated and experienced Remote Field Service Technician to provide expert support for their diverse range of industrial equipment. This fully remote position will require you to leverage your technical expertise to diagnose and resolve issues for clients located across various regions, primarily through remote diagnostics, video conferencing, and detailed virtual guidance. You will be the primary point of contact for troubleshooting complex mechanical and electrical problems, guiding on-site personnel through repair procedures, and ensuring optimal equipment performance. Your responsibilities will include:
  • Providing remote technical support and troubleshooting for industrial machinery and equipment.
  • Diagnosing mechanical, electrical, and control system issues via phone, email, and video calls.
  • Guiding on-site personnel through repair, maintenance, and calibration procedures.
  • Developing and maintaining a comprehensive knowledge base of common issues and solutions.
  • Analyzing equipment performance data to identify potential problems and recommend preventative measures.
  • Creating detailed service reports and documenting troubleshooting steps.
  • Collaborating with engineering and product development teams to provide feedback on equipment design and reliability.
  • Training clients on the proper operation and maintenance of equipment remotely.
  • Managing spare parts inventory and ensuring timely delivery to client sites when necessary.
  • Adhering to all safety protocols and company standards in every interaction.
Qualifications:
  • Associate's or Bachelor's degree in Electrical Engineering, Mechanical Engineering, Industrial Technology, or a related field.
  • Proven experience as a field service technician or in a similar technical support role.
  • Strong understanding of industrial control systems, PLCs, and automation.
  • Excellent diagnostic and problem-solving skills with a methodical approach.
  • Proficiency with diagnostic tools and software.
  • Exceptional communication skills, both verbal and written, with the ability to explain complex technical concepts clearly to a non-technical audience.
  • Experience with remote support tools and technologies is highly desirable.
  • Ability to work independently and manage time effectively in a remote setting.
  • A dedicated home office setup with reliable high-speed internet is required.
This is a critical role that demands self-sufficiency, strong technical acumen, and a commitment to client satisfaction from the comfort of your home office. If you excel at problem-solving and thrive in a remote-first environment, we encourage you to apply.
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Field Service Technician (Remote Support)

New
60100 Embu, Eastern KES90000 month WhatJobs

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full-time
Our client, a leading provider of industrial equipment and services, is seeking a dedicated and technically adept Field Service Technician to provide remote support and diagnostics. This is a fully remote position, allowing you to leverage your technical expertise to assist clients and on-site technicians from a remote location. The ideal candidate will possess strong mechanical and electrical troubleshooting skills, with experience in diagnosing and repairing industrial machinery. You will be responsible for guiding field technicians through complex repair procedures, troubleshooting equipment failures using remote diagnostic tools, and ensuring minimal downtime for our clients' operations. Your role will involve reviewing equipment manuals, interpreting diagnostic data, and providing clear, step-by-step instructions via phone, video conferencing, or specialized remote support platforms. Excellent communication and problem-solving abilities are paramount, as you will be the primary technical point of contact for resolving urgent on-site issues. We are looking for a proactive and patient individual with a deep understanding of industrial equipment maintenance and repair. The ability to analyze technical issues from afar and effectively communicate solutions to varying levels of technical proficiency is crucial. This role offers a unique opportunity to utilize your hands-on technical experience in a remote support capacity, contributing directly to client satisfaction and operational efficiency within a global service network.

Key Responsibilities:
  • Provide remote technical support and troubleshooting for industrial equipment.
  • Guide field service technicians through diagnostic procedures and repair processes.
  • Analyze equipment issues using remote monitoring and diagnostic tools.
  • Interpret technical manuals, schematics, and diagnostic reports.
  • Identify root causes of equipment failures and recommend appropriate solutions.
  • Document technical support interactions and resolutions.
  • Communicate effectively with clients and on-site personnel to resolve technical problems.
  • Maintain a high level of customer satisfaction through efficient and accurate support.
  • Identify recurring technical issues and provide feedback for product improvement.
  • Stay updated on product knowledge and service bulletins.
Qualifications:
  • Diploma or Certification in Mechanical Engineering, Electrical Engineering, or a related technical field.
  • Minimum of 4 years of experience as a Field Service Technician or in a technical support role for industrial equipment.
  • Strong mechanical, electrical, and troubleshooting skills.
  • Proficiency with diagnostic tools and software.
  • Excellent communication, interpersonal, and customer service skills.
  • Ability to clearly explain technical procedures remotely.
  • Strong problem-solving and analytical abilities.
  • Ability to work independently and manage time effectively in a remote setting.
  • Familiarity with a wide range of industrial machinery is a plus.
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Remote Field Service Technician Supervisor

New
60100 Embu, Eastern KES90000 month WhatJobs

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full-time
Our client is looking for a dedicated and experienced Remote Field Service Technician Supervisor to oversee their technical support operations. This is a crucial fully remote role, allowing you to manage a team of technicians from the comfort of your home office. You will be responsible for coordinating field service activities, ensuring timely and effective resolution of installation and maintenance issues for a wide range of equipment. Your duties will include monitoring team performance, providing remote technical guidance, troubleshooting complex problems, and managing spare parts inventory. You will also be involved in training new technicians, developing service protocols, and ensuring customer satisfaction through high-quality service delivery. The ideal candidate possesses a strong technical background in mechanical, electrical, or electronic systems, coupled with excellent leadership and communication skills. You will work closely with the engineering and product development teams to provide feedback on equipment performance and identify areas for improvement. This role requires the ability to analyze service reports, identify trends, and implement corrective actions to minimize downtime and enhance system reliability. Experience with remote diagnostic tools and ticketing systems is highly desirable. You will be expected to foster a collaborative team environment, motivate technicians, and ensure adherence to safety standards and company policies. This position offers the opportunity to make a significant impact on operational efficiency and customer support in a challenging and rewarding remote work environment. You will be instrumental in developing best practices for installation and maintenance procedures, ensuring consistency and quality across all service calls. The role also involves managing technician schedules and ensuring optimal resource allocation to meet service demands. A proactive approach to problem-solving and a commitment to continuous learning are essential for success in this position. This role requires a leader who can inspire confidence and provide expert support to a geographically dispersed team, driving operational excellence.
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Field Service Technician - Industrial Equipment

New
60100 Embu, Eastern KES90000 Annually WhatJobs

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full-time
Our client is looking for a skilled and dependable Field Service Technician to provide on-site installation, maintenance, and repair services for their industrial equipment. This role requires a hands-on approach, excellent troubleshooting abilities, and a commitment to customer satisfaction. You will be responsible for ensuring that client machinery operates efficiently and reliably, diagnosing and resolving mechanical and electrical issues, and performing routine preventative maintenance. The ideal candidate has a strong mechanical aptitude, a solid understanding of electrical systems, and experience working with a variety of industrial machinery. This is a field-based position requiring regular travel to client sites within the Embu region and surrounding areas. Key Responsibilities:
  • Install, commission, and service industrial equipment at customer locations.
  • Perform routine inspections and preventative maintenance to ensure optimal equipment performance.
  • Diagnose and repair mechanical, electrical, and hydraulic systems issues.
  • Read and interpret technical manuals, schematics, and blueprints.
  • Provide technical support and guidance to customers on equipment operation and maintenance.
  • Document all service activities, including repairs, maintenance, and parts used.
  • Maintain inventory of spare parts and tools, ensuring proper stock levels.
  • Adhere to all safety protocols and company policies.
  • Respond to service calls promptly and efficiently.
  • Identify opportunities for equipment upgrades or additional services.
Qualifications:
  • High school diploma or equivalent; technical certification or associate's degree in a relevant field is preferred.
  • Proven experience as a Field Service Technician or similar role, with a focus on industrial machinery.
  • Strong mechanical, electrical, and hydraulic troubleshooting skills.
  • Ability to read and understand technical drawings and manuals.
  • Proficiency with diagnostic tools and test equipment.
  • Excellent customer service and communication skills.
  • Ability to work independently and manage time effectively.
  • Valid driver's license and a clean driving record.
  • Willingness to travel regularly to customer sites.
  • Must be able to lift heavy equipment and work in various environmental conditions.
This is an excellent opportunity to join a growing company and utilize your technical expertise in a rewarding field service role.
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Field Service Technician - Generator Installation

New
50100 Embu, Eastern KES80000 month WhatJobs

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contractor
Our client is looking for a skilled and reliable Field Service Technician specializing in the installation and maintenance of industrial generators. This role involves travelling to client sites to perform installations, routine maintenance, troubleshooting, and repairs on a range of generator systems. You will be responsible for ensuring that all installations are performed safely, efficiently, and in accordance with manufacturer specifications and industry standards. Key duties include diagnosing electrical and mechanical faults, performing preventative maintenance, responding to emergency service calls, and providing technical support to customers. The ideal candidate will have a strong background in electrical systems, mechanical troubleshooting, and experience with diesel engines and power generation equipment. Proficiency with diagnostic tools and test equipment is essential. We are seeking a highly motivated individual with excellent customer service skills, a strong work ethic, and the ability to work independently. A valid driver's license and the willingness to travel extensively are required for this position. This is a hands-on role that requires physical dexterity and the ability to work in various environmental conditions.

Key Responsibilities:
  • Install, maintain, and repair industrial generators at customer locations.
  • Perform diagnostic tests to identify mechanical and electrical issues.
  • Conduct routine preventative maintenance according to service schedules.
  • Respond to emergency service calls and resolve technical problems promptly.
  • Ensure all work is performed safely and in compliance with company and industry standards.
  • Provide technical assistance and support to customers.
  • Maintain accurate service records and documentation.
  • Manage inventory of parts and tools required for service calls.
Qualifications:
  • Technical degree or certification in Electrical Technology, Mechanical Engineering, or a related field.
  • Minimum of 3 years of experience as a Field Service Technician, preferably with generator systems.
  • Strong knowledge of diesel engines, electrical systems, and power generation equipment.
  • Proficiency in using diagnostic tools and test equipment.
  • Excellent troubleshooting and problem-solving skills.
  • Strong customer service and communication skills.
  • Valid driver's license and a clean driving record.
  • Ability to travel to various sites as required.
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