40 Technical Fields jobs in Embu
Field Service Technician
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Key responsibilities include traveling to customer locations to perform installations, preventative maintenance, and emergency repairs. You will conduct thorough inspections of equipment, identify potential problems, and implement necessary solutions. Maintaining detailed service logs, reporting on work performed, and managing spare parts inventory will be crucial. You will also be responsible for educating clients on the proper operation and maintenance of their equipment. Adhering to all safety regulations and company procedures during service calls is essential. This role demands strong problem-solving skills and the ability to work independently with minimal supervision.
The ideal candidate will possess a technical certification or degree in a relevant field, along with demonstrable experience as a field service technician. Proficiency in troubleshooting mechanical, electrical, or electronic systems is required, depending on the specific equipment focus. Excellent customer service skills and the ability to communicate technical information clearly to non-technical users are essential. A valid driver's license and a clean driving record are mandatory. The ability to work flexible hours, including occasional evenings and weekends, may be required. If you are a dedicated technician with a passion for problem-solving and delivering exceptional on-site service, we encourage you to apply.
Field Service Technician
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Remote Field Service Technician
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Our client is looking for a highly motivated and skilled Remote Field Service Technician to join their team. This position is entirely remote, allowing you to leverage your expertise from the comfort of your home office. You will be responsible for providing remote technical support, diagnosing issues, and guiding on-site personnel or end-users through complex installation, maintenance, and repair procedures for various industrial and commercial equipment. This role requires exceptional problem-solving abilities, clear communication, and a strong technical aptitude.
Key Responsibilities:
- Provide expert remote technical assistance and troubleshooting for clients facing issues with installed equipment.
- Utilize video conferencing, remote desktop tools, and detailed diagnostic procedures to guide clients or on-site technicians.
- Analyze technical problems, identify root causes, and develop effective solutions.
- Create and maintain detailed technical documentation, including user manuals, troubleshooting guides, and service reports.
- Collaborate with the engineering and product development teams to report on recurring issues and suggest product improvements.
- Manage and coordinate service requests, ensuring timely and efficient resolution.
- Train clients or on-site personnel on proper equipment operation, maintenance, and basic troubleshooting.
- Order and manage spare parts inventory for service calls, ensuring timely delivery to job sites.
- Adhere to safety protocols and procedures during all remote guidance sessions and follow-up actions.
- Ensure customer satisfaction by providing high-quality technical support and efficient problem resolution.
- Stay updated on product knowledge, technical specifications, and service bulletins for all supported equipment.
- Diagnose and resolve issues related to mechanical, electrical, and software components remotely.
Qualifications:
- Proven experience (3+ years) as a Field Service Technician or similar technical support role.
- Strong mechanical, electrical, and diagnostic aptitude.
- Excellent understanding of how to interpret technical manuals, schematics, and blueprints.
- Exceptional communication, interpersonal, and customer service skills, with the ability to clearly explain complex technical procedures.
- Proficiency in using remote diagnostic tools and software.
- Ability to work independently and manage time effectively in a remote setting.
- A technical diploma or degree in a relevant field (e.g., Mechanical Engineering Technology, Electrical Engineering) is preferred.
- Experience with industrial machinery or specialized equipment is a significant advantage.
This is a unique opportunity for a skilled technician to excel in a remote capacity, impacting clients globally while maintaining flexibility. If you are a problem-solver with a passion for technology, we encourage you to apply.
Remote Field Service Technician
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Remote Field Service Technician
Posted today
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Job Description
Key Responsibilities:
- Provide remote technical support and troubleshooting for industrial machinery.
- Diagnose and resolve mechanical, electrical, and software issues.
- Guide on-site personnel through complex repair and maintenance procedures.
- Utilize remote diagnostic tools and software effectively.
- Maintain accurate and detailed service records and reports.
- Manage and track spare parts inventory for client sites.
- Collaborate with internal teams to improve product reliability and service processes.
- Adhere to safety protocols and company policies.
- Diploma or Degree in Mechanical Engineering, Electrical Engineering, or a related field.
- Proven experience as a Field Service Technician or in a similar technical support role.
- Strong understanding of industrial equipment, hydraulics, pneumatics, and electrical systems.
- Proficiency with remote diagnostic software and tools.
- Excellent communication and interpersonal skills.
- Ability to work independently and manage time effectively in a remote setting.
- Strong problem-solving and analytical skills.
Remote Field Service Technician
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- Providing remote technical support and troubleshooting for industrial machinery and equipment.
- Diagnosing mechanical, electrical, and control system issues via phone, email, and video calls.
- Guiding on-site personnel through repair, maintenance, and calibration procedures.
- Developing and maintaining a comprehensive knowledge base of common issues and solutions.
- Analyzing equipment performance data to identify potential problems and recommend preventative measures.
- Creating detailed service reports and documenting troubleshooting steps.
- Collaborating with engineering and product development teams to provide feedback on equipment design and reliability.
- Training clients on the proper operation and maintenance of equipment remotely.
- Managing spare parts inventory and ensuring timely delivery to client sites when necessary.
- Adhering to all safety protocols and company standards in every interaction.
- Associate's or Bachelor's degree in Electrical Engineering, Mechanical Engineering, Industrial Technology, or a related field.
- Proven experience as a field service technician or in a similar technical support role.
- Strong understanding of industrial control systems, PLCs, and automation.
- Excellent diagnostic and problem-solving skills with a methodical approach.
- Proficiency with diagnostic tools and software.
- Exceptional communication skills, both verbal and written, with the ability to explain complex technical concepts clearly to a non-technical audience.
- Experience with remote support tools and technologies is highly desirable.
- Ability to work independently and manage time effectively in a remote setting.
- A dedicated home office setup with reliable high-speed internet is required.
Field Service Technician (Remote Support)
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Key Responsibilities:
- Provide remote technical support and troubleshooting for industrial equipment.
- Guide field service technicians through diagnostic procedures and repair processes.
- Analyze equipment issues using remote monitoring and diagnostic tools.
- Interpret technical manuals, schematics, and diagnostic reports.
- Identify root causes of equipment failures and recommend appropriate solutions.
- Document technical support interactions and resolutions.
- Communicate effectively with clients and on-site personnel to resolve technical problems.
- Maintain a high level of customer satisfaction through efficient and accurate support.
- Identify recurring technical issues and provide feedback for product improvement.
- Stay updated on product knowledge and service bulletins.
- Diploma or Certification in Mechanical Engineering, Electrical Engineering, or a related technical field.
- Minimum of 4 years of experience as a Field Service Technician or in a technical support role for industrial equipment.
- Strong mechanical, electrical, and troubleshooting skills.
- Proficiency with diagnostic tools and software.
- Excellent communication, interpersonal, and customer service skills.
- Ability to clearly explain technical procedures remotely.
- Strong problem-solving and analytical abilities.
- Ability to work independently and manage time effectively in a remote setting.
- Familiarity with a wide range of industrial machinery is a plus.
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Remote Field Service Technician Supervisor
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Field Service Technician - Industrial Equipment
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- Install, commission, and service industrial equipment at customer locations.
- Perform routine inspections and preventative maintenance to ensure optimal equipment performance.
- Diagnose and repair mechanical, electrical, and hydraulic systems issues.
- Read and interpret technical manuals, schematics, and blueprints.
- Provide technical support and guidance to customers on equipment operation and maintenance.
- Document all service activities, including repairs, maintenance, and parts used.
- Maintain inventory of spare parts and tools, ensuring proper stock levels.
- Adhere to all safety protocols and company policies.
- Respond to service calls promptly and efficiently.
- Identify opportunities for equipment upgrades or additional services.
- High school diploma or equivalent; technical certification or associate's degree in a relevant field is preferred.
- Proven experience as a Field Service Technician or similar role, with a focus on industrial machinery.
- Strong mechanical, electrical, and hydraulic troubleshooting skills.
- Ability to read and understand technical drawings and manuals.
- Proficiency with diagnostic tools and test equipment.
- Excellent customer service and communication skills.
- Ability to work independently and manage time effectively.
- Valid driver's license and a clean driving record.
- Willingness to travel regularly to customer sites.
- Must be able to lift heavy equipment and work in various environmental conditions.
Field Service Technician - Generator Installation
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Key Responsibilities:
- Install, maintain, and repair industrial generators at customer locations.
- Perform diagnostic tests to identify mechanical and electrical issues.
- Conduct routine preventative maintenance according to service schedules.
- Respond to emergency service calls and resolve technical problems promptly.
- Ensure all work is performed safely and in compliance with company and industry standards.
- Provide technical assistance and support to customers.
- Maintain accurate service records and documentation.
- Manage inventory of parts and tools required for service calls.
- Technical degree or certification in Electrical Technology, Mechanical Engineering, or a related field.
- Minimum of 3 years of experience as a Field Service Technician, preferably with generator systems.
- Strong knowledge of diesel engines, electrical systems, and power generation equipment.
- Proficiency in using diagnostic tools and test equipment.
- Excellent troubleshooting and problem-solving skills.
- Strong customer service and communication skills.
- Valid driver's license and a clean driving record.
- Ability to travel to various sites as required.