1,404 Team Support jobs in Kenya
Administrative Assistant - Office Support
Posted 5 days ago
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Job Description
Responsibilities:
- Manage office calendars and schedule appointments.
- Organize and coordinate meetings, including preparing agendas and minutes.
- Handle incoming and outgoing correspondence (emails, phone calls, mail).
- Maintain organized filing systems (physical and digital).
- Prepare reports, presentations, and other office documents.
- Manage office supplies inventory and place orders as needed.
- Assist with travel arrangements and expense report processing.
- Provide general administrative support to the team.
- Ensure efficient office operations.
- High school diploma or equivalent; Associate's degree or higher is a plus.
- Proven experience as an Administrative Assistant or in a similar role.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Excellent organizational and time management skills.
- Strong written and verbal communication skills.
- Ability to multitask and prioritize tasks effectively.
- Discretion and confidentiality are essential.
- Experience in a hybrid work environment.
Administrative Support Coordinator
Posted 4 days ago
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Job Description
Responsibilities:
- Manage incoming and outgoing mail and correspondence.
- Schedule and coordinate meetings, appointments, and travel arrangements.
- Maintain and update filing systems, both physical and digital.
- Prepare reports, presentations, and other documents.
- Answer and direct phone calls, and manage general inquiries.
- Provide support to staff members with administrative tasks.
- Manage office supplies inventory and place orders as needed.
- Assist in organizing and coordinating company events or activities.
- Handle confidential information with discretion and professionalism.
- Perform general administrative duties to support the smooth operation of the office.
- High school diploma or equivalent; Associate's or Bachelor's degree preferred.
- Proven experience in an administrative support role.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Excellent organizational and time management skills.
- Strong written and verbal communication skills.
- Ability to multitask and prioritize tasks effectively.
- Detail-oriented with a high level of accuracy.
- Discretion in handling confidential information.
- Experience with virtual collaboration tools is a plus.
Office Administrator - Executive Support
Posted 4 days ago
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Job Description
Key Responsibilities:
- Manage and maintain executive calendars, ensuring no scheduling conflicts.
- Coordinate domestic and international travel arrangements, including flights, accommodation, and visas.
- Prepare and edit correspondence, communications, presentations, and other documents.
- Screen and direct phone calls, inquiries, and requests.
- Handle incoming and outgoing mail and packages.
- Order and maintain office supplies and equipment.
- Assist with event planning and coordination for internal and external meetings.
- Maintain and organize filing systems, both electronic and physical.
- Greet visitors and clients in a professional and welcoming manner.
- Perform general administrative duties such as photocopying, scanning, and data entry.
- Provide support for special projects as assigned.
- Uphold a high degree of professionalism and discretion in handling sensitive information.
- Proven experience as an Office Administrator, Executive Assistant, or similar role.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Excellent organizational and time-management skills.
- Strong written and verbal communication abilities.
- Ability to multitask and prioritize effectively.
- High school diploma or equivalent; further qualifications will be a plus.
- Discretion and a high level of confidentiality.
Office Administrator - Executive Support
Posted 5 days ago
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Job Description
Remote Administrative Support Specialist
Posted 4 days ago
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Job Description
Remote Office Manager - Operations Support
Posted 4 days ago
Job Viewed
Job Description
Responsibilities:
- Manage incoming and outgoing communications, including emails, calls, and mail.
- Coordinate and schedule meetings, appointments, and travel arrangements for team members.
- Maintain and organize digital files, records, and databases.
- Prepare reports, presentations, and correspondence as needed.
- Manage office supplies and inventory for remote team members.
- Assist with onboarding new remote employees, including setting up necessary tools and access.
- Process invoices, expense reports, and other financial documentation.
- Act as a liaison between employees and management for administrative matters.
- Develop and implement efficient administrative processes and procedures.
- Provide general administrative support to various departments as required.
- Ensure compliance with company policies and procedures.
- Manage and maintain company calendars and scheduling systems.
- Troubleshoot basic IT issues for remote staff or direct them to appropriate support channels.
- High school diploma or equivalent; Associate's or Bachelor's degree in Business Administration or a related field is preferred.
- Minimum of 3-5 years of experience in an administrative, office management, or executive assistant role.
- Exceptional organizational and time management skills.
- Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Google Workspace.
- Excellent written and verbal communication skills.
- Ability to multitask, prioritize tasks, and meet deadlines.
- Proactive problem-solving abilities and a keen attention to detail.
- Experience with remote work tools and platforms (e.g., Slack, Zoom, Asana) is highly advantageous.
- Discretion and professionalism in handling confidential information.
- Ability to work independently and maintain productivity in a remote setting.
- A positive attitude and a commitment to providing excellent support.
Programme Support Officer
Posted 5 days ago
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Job Description
br>This Officer supports PLEAD Phase II (Programme for Empowerment and Aid Delivery), which focuses on:
Strengthening the rule of law, access to justice, and accountability in our system.
Leveraging technology to improve justice delivery.
Addressing systemic bottlenecks in service delivery.
Enhancing access to justice for marginalized groups while tackling corruption.
Key Responsibilities
Assist in the implementation of programme and project initiatives focused on crime prevention and criminal justice. Conduct thorough research and analytical work on key topics related to crime prevention and criminal justice frameworks and practices.
Programme Planning and Coordination
Contribute to the organization and execution of programme activities, including meetings, workshops, conferences, and training sessions.
Prepare detailed reports, meeting minutes, and event summaries to document and support programme activities.
Documentation and Presentation Development
Assist in the preparation of background materials, presentations, talking points, and speeches for use in programme activities. Draft briefing notes and other supporting documentation for meetings and engagements with stakeholders, including UN agencies and partner organizations.
Communications and Visibility
Support the development, review, and maintenance of social media content to increase awareness and visibility of the programme’s work and impact. < r>Provide assistance with procurement processes, including the drafting of terms of reference and preparation of related documentation.
Other Duties
Undertake additional tasks, as needed, to support the effective delivery and achievement of the programme’s objectives. < r>
Qualifications;
A graduate school programme (University degree or equivalent,);
Be computer literate in standard computer applications;
Have a demonstrated keen interest in the work of the NGOs and have a personal commitment to the ideals of the Charter; and
Have a demonstrated ability to successfully interact with individuals of different cultural backgrounds and beliefs, which include willingness to try and understand and be tolerant of differing opinions and views.
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Community Support Worker
Posted today
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Job Description
Key Responsibilities:
- Provide remote support and guidance to community members seeking assistance.
- Connect individuals with relevant social services, healthcare providers, and other community resources.
- Assist clients in navigating complex systems and completing necessary paperwork.
- Conduct virtual needs assessments and develop personalized support plans.
- Maintain accurate and confidential client records and case notes.
- Facilitate communication between clients and service providers.
- Organize and promote virtual community events and awareness campaigns.
- Offer emotional support and encouragement to clients.
- Collaborate with social workers, case managers, and other professionals.
- Advocate for clients' needs within the community.
- Diploma or Bachelor's degree in Social Work, Psychology, Community Development, or a related field.
- Proven experience in social services, community outreach, or a similar support role.
- Strong understanding of social welfare systems and available community resources.
- Excellent active listening, verbal, and written communication skills.
- Empathy, patience, and a non-judgmental attitude.
- Proficiency in using computers for communication, record-keeping, and research.
- Ability to work independently and manage workload effectively in a remote setting.
- Knowledge of case management principles is a plus.
- Commitment to client confidentiality and ethical practice.
Technical Support Specialist
Posted today
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Job Description
- Provide technical support to customers via email, phone, and chat, addressing inquiries and resolving issues promptly.
- Diagnose and troubleshoot software-related problems, including installation, configuration, and usage issues.
- Guide customers through product features, functionalities, and best practices.
- Escalate complex technical issues to higher-level support or engineering teams when necessary.
- Document customer interactions, issues, and resolutions in a ticketing system.
- Create and update knowledge base articles and FAQs to empower customers and support self-service.
- Identify recurring issues and provide feedback to the product development team for potential improvements.
- Maintain a high level of customer satisfaction through effective problem-solving and communication.
- Adhere to established service level agreements (SLAs) for response and resolution times.
- Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
- Proven experience in technical support or customer service, preferably in a software environment.
- Strong understanding of operating systems (Windows, macOS, Linux) and common software applications.
- Excellent troubleshooting and problem-solving skills.
- Exceptional communication, interpersonal, and active listening skills.
- Ability to explain technical concepts to non-technical users.
- Experience with CRM and ticketing systems (e.g., Zendesk, Salesforce Service Cloud).
- Ability to work independently and manage time effectively in a remote, fast-paced environment.
- A passion for technology and helping customers succeed.